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All 79 Zihuatanejo hotels

Hotel ZihuaCaracol

2.5 of 5 Hotel   |   Adelita No. 10, Playa de La Madera, Zihuatanejo 40880, Mexico (Formerly Posada Caracol)
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Hotel ZihuaCaracol
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Ranked #41 of 79 hotels in Zihuatanejo
A recent review
3 of 5 stars Reviewed January 9, 2014
Tacklow Victoria British Columbia
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  • Reviews (27)
  • Photos (16)
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27 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Victoria British Columbia
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 9, 2014

Steps away from Madera Beach the Caracol Hotel is positioned close to the downtown shops, restaurants and several good swimming holes. This hotel is characterized by it simplicity and lack of 'extras' which will appeal to some but not all. Usually two double beds to a room , plain tile (or glazed cement) floors, a television without remote control (ours... More

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La Grande, Oregon
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 7, 2013

Friends recommended ZihuaCaracol to us, and we were very satisfied with our choice. As our visit was during the shoulder season, we were given an excellent rate for the week we were there, which included a daily breakfast from the restaurant menu. Office, cleaning, and restaurant staff were all extremely friendly, professional, and helpful. The pool was spotless, and a... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2013

Be careful!!! The staff here will try to steal your money as you purchase things in the hotel. Location is okay. They own the hotel across the street n u can use the pool there. Rooms are okay. Beds are really hard. Bathrooms are small and when u shower the water goes down the drain very slowly, so eventually you... More

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5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2013

We recently stayed at the Zihau Caracol for the 3rd time in as many years. The staff are extremely friendly and willing to assist you. The hotel is older with lots of charm and very clean. You cannot beat the price and location in Zihuatanejo. We will return again.

Was this review helpful? Yes 2
Naperville, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2013

My friend and I just returned from a week in paradise. We stayed at the Zihua Caracol, which was perfect for our basic needs. The rooms were clean, and cleaned thoroughly each day, the staff was gracious and helpful, and the setting was idyllic. We enjoyed the pool each day after our adventures to the beach. The air conditioning was... More

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California City, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 31, 2012

I read a few reviews on this location, how their beds are hard, when its true. I paid (with tax) like 75US, I will say, not bad @ all for the price.I was there for only one night. Clean room,AC work FINE,.,one bad thing, all of the channels were in spanish =)

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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 24, 2012

At first glance this hotel is very inviting with a lovely pool and common area gardens. Just don't go into the rooms. We checked in without a reservation and did not look at the room before paying. The first thing that we noticed was the overwhelming smell of cleaning solution and mildew and the second was the lack of natural... More

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Perthshire, Scotland
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2012

If you are looking for luxury or a resort-type experience, this is not it. Overall it is extremely clean, and safe, and really good people work there. So if, like me, you just want something fairly inexpensive, but clean, its absolutely fine. Basic but fairly nice is how I would summarise the place. Basico pero bueno. None of the rooms... More

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Pueblo, Colorado
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 21, 2011

We arrived in Zihua after a horrible overnight bus ride at about 6:30 in the morning; needless to say we were exhausted. We were not surprised that the room we had reserved at the partner hotel across the street (Casa Sun and Moon) was not yet available, but the friendly staff gave us access to a place to change clothes... More

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Additional Information about Hotel ZihuaCaracol

Address: Adelita No. 10, Playa de La Madera, Zihuatanejo 40880, Mexico (Formerly Posada Caracol)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel ZihuaCaracol 2.5*
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16 photos of this hotel

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Dining (3)
Room/suite (2)
Hotel & grounds (1)
Other (5)


Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style
#21 On the Beach Hotel in Zihuatanejo
Hotel Class
Official Description (provided by the hotel)
The Hotel ZihuaCaracol is located over the beach La Madera amidst other hotels and restaurants. One hundred yards from the beach and a ten minute walk into quaint Zihuatanejo; this is an ideal spot for your vacation in our area. The Hotel ZihuaCaracol is a beautiful pink Mexican colonial inn with three stories of guest rooms. We have a lovely swimming pool in our courtyard, a spacious restaurant and a terrace restaurant for evening dining under the stars. We also have meeting space for private weddings or other affairs. Our entire staff is trained to care for your complete experience and was selected for their gracious and friendly demeanor. ... more   less 
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