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Viceroy Zihuatanejo

Travelers' Choice award winner
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Playa La Ropa s/n, Zihuatanejo 40880 , Mexico (Formerly The Tides Zihuatanejo)
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1 room 1 adult
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Viceroy Zihuatanejo
Viceroy Zihuatanejo
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645 Reviews from our TripAdvisor Community

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El Paso, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent my birthday at the restaurant on the beach. My friend had actually stayed in this resort once. The grounds are incredible. Think "Ritz Carlton." My birthday dinner on the sand with candlelight was spectacular. They have an incredible vegan menu, a vegetarian menu, and a "regular" menu. We had drinks one night and dinner the next. My friend... More 

Helpful?
Thank Desertpat
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Thank You very much for your nice review on Tripadvisor, I am very glad that you have had a wonderful stay; wellness is a very important aspect of Viceroy Zihuatanejo, next to the from you mentioned menu options we do offer yoga and meditation classes, paddleboard yoga, paddleboarding and so much more.....; pls come back soon and enjoy More 

Fremont, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I planned a trip to celebrate our 35th anniversary and also surprised my wife with a ceremony to renew our vows. I was shocked to find out that everyone at the Viceroy was aware of my plans and were truly excited for us. I thought it was amazing that Angelica went to the trouble to let everyone know and make... More 

Helpful?
2 Thank Daniel B
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Daniel B, thank you very much for your comments and your letter you send to Angelica. We all very much appreciate your time in following up with us and are very glad that you have had a wonderful stay with us here on Playa La Ropa; certainly congratulations to you and your wife as well, I am glad that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We are just enjoyed five luxurious days at the Viceroy. While we were there I checked out the other top hotels on Trip Advisor and think Viceroy is #1 - you go to Zihua for the beach and Viceroy has the best beach experience of all the resorts hands down. Best loungers, servers and environment by far. It's not crowded... More 

Helpful?
1 Thank Heidi Z
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Heidi Z, it was a true pleasure for me meeting you and your 'husband to be' and I am looking forward to hopefully being able to welcome you back in the near future for any celebration or a vacation here on stunning Playa La Ropa. Stay in touch and all the Best... More 

Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we stepped into the Viceroy lobby, we were greeted by a gracious staff and an enormous evergreen tree that filled the lobby with the smell of Christmas. At first blush, this resort didn’t have the quintessential white facade or the eclectic design of most other Viceroys, there was something more familial and warm, a bit more Mexico. We had... More 

Helpful?
Thank Susan B
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Susan B, it was a true pleasure having you with us here at the Viceroy Zihuatanejo; we hope that our paths will cross again in the future when your travel calendar will hopefully bring you back to our little pearl on the Mexican Pacific called Zihuatanejo..... More 

Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our family of four (2 adults, 2 young adults) had the most relaxing 5 night vacation at the Viceroy Zihuantanejo. The hotel is located on the beautiful Playa La Ropa with no large looming high rise condos/hotels around. All water activities are available right on the beach (except for deep sea fishing which is out of the marina). You can... More 

Helpful?
Thank Polly E
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Polly E, thank you for your comments on Tripadvisor, I am very happy to hear that you have had a wonderful family vacation here with us on property; my apology for the hick up at the end of your stay; hopefuly we will be able to welcome you back in the near future to gorgeous Playa La Ropa. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

This was our 3rd trip to the Viceroy Zihuatanejo and Martin and his staff did not disappoint to make our stay over the holidays wonderful. My family has made some truly great memories here and we cannot wait to come back next year! This is truly our little paradise. Martin is on point in making this resort better every year... More 

Helpful?
Thank MarvinGurv
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear MarvinGurv, thank you for your nice comments; it is a true pleasure having you and your family as Viceroy Zihuatanejo return guest; I am looking forward to being able to create many more lifelong memories for you and your family here on Playa La Ropa.... More 

1 review
5 of 5 stars Reviewed December 31, 2015

I did quite a bit of research before booking the Viceroy for our honeymoon, and it was truly a wonderful experience in every way. When we arrived we were taken on a tour of the grounds, which are beautiful, and we were given a delicious welcome drink! We were then taken to our room, which was a Lagoon Suite. We... More 

Helpful?
Thank Meagan S
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Meagan S, first of all congratulations again and a huge 'Thank You' for allowing us to host you and your husband for your honeymoon. I am very happy to hear that you have had a wonderful time on property, we are looking forward to having you back soon... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 29, 2015

We had a very large family trip of 16, when I read the reviews I could not see any having young adults along. I was so impressed with the staff of how they made us feel welcome. They were very helpful with everything from dinner reservations to cab rides. We loved being able to order drinks and food on the... More 

Helpful?
Thank Mary Beth M
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mary Beth M, it was a true pleasure that you allowed us to host you and your family here in Zihuatanejo. Thank you for your review which is very much appreciated. We hope to be able to welcome you and your family back soon to our small slice of Paradise on Playa La Ropa. More 

Calgary, Canada
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

My wife and I are seasoned travellers to Mexico. This was our 3rd visit to the Zihuatanejo area and our first visit to the Viceroy. Overall we thoroughly enjoyed our week at the Viceroy and would return in the future. As with most resorts there are positives and also areas for improvement. We would rate it a solid 4 star... More 

Helpful?
7 Thank LarryG
Reno, Nevada
1 review
5 of 5 stars Reviewed December 14, 2015

This was our first visit to the Viceroy. We have stayed in Ixtapa on previous visits to the area and wanted a different perspective on one of our favorite vacation destinations. The Viceroy was absolutely amazing! From the minute our taxi arrived at the front entrance we were in heaven. We were greeted immediately with a cool towel and taken... More 

Helpful?
Thank Kristi K
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Kristi K, thank you very much for your detailed discription of not just our property in regards to service but as well of the overall feel of our hotel, the relationship you build with our colleagues as well as the physical aspect of our rooms and property as a whole. It was a pleasure having you with us, rest... More 

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