Viceroy Zihuatanejo (Mexico) - Resort Reviews

Address: Playa La Ropa s/n, Zihuatanejo 40880 , Mexico (Formerly The Tides Zihuatanejo)

Phone Number:

Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool

Hotel Style:

#5 On the Beach Hotels in Zihuatanejo

#6 Family Hotels in Zihuatanejo

#7 Romantic Hotels in Zihuatanejo

#8 Luxury Hotels in Zihuatanejo

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico’s premier beaches to make up the romantic Viceroy Zihuatanejo. Seventy guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more less

Reservation Options:: TripAdvisor is proud to partner with Sabre Hospitality Solutions , Expedia, Cheap Tickets, Travelocity, Jetsetter, Venere, Amex, Booking.com, EasyToBook, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Tides Zihuatanejo Hotel Zihuatanejo; The Tides Zihuatanejo Hotel; The Tides Hotel Zihuatanejo; The Tides Resort Zihuatanejo; Villa Del Sol Zihuatanejo; Tides Zihuatanejo; Villa Del Sol

Write a Review

427 reviews from our community

See which rooms travelers prefer - 64 traveler tips

56003Thomas_H

Houston, Texas

Reviewer

4 reviews

3 hotel reviews

Reviews in 2 cities

7 helpful votes

“''R'' & ''R'' At the Viceroy in Zihuatanejo 6/7/2013 to 6/10/2013”

Reviewed June 13, 2013 NEW

Just returned from Zihuatanejo last weekend and it was my first time to stay at the Viceroy.What an incredible resort .I have my favorite resorts that I stay at up and down the Mexican Pacific Coast for many years and I have to say this one has unequivocally became my # 1 destination .This is a very special place ,breathtaking... More

Was this review helpful? Yes

Problem with this review?

Mr Harris, it was truly a pleasure to have you with us in the resort. I am very happy that you enjoyed your stay with us in our little paradise on Playa La Ropa and we are looking forward to welcome you back to ´Zihua´ very soon. Warm regards Martin More

ChicagoMaryC

Chicago

1 review

“Disappointing dinner at the Viceroy”

Reviewed June 6, 2013

We ( my daughter, son in law and grandson who is 15 months old) are visiting Zihuatanejo and ate at La Marea restaurant at the Viceroy last night. Although we had a reservation, we were not greeted when we arrived but snagged a waiter who alerted a host who seated us. We waited for a high chair. We were not... More

Dear Mary C, I am very sorry to hear that you have had a negative dining experience at La Villa restaurant here at the Viceroy hotel. I can promise you that I will address your experiences with our management team as I do take your feedback very serious. We are known here in Zihuatanejo as well as in Mexico for... More

phyllisharb

la canada

5 reviews

Reviews in 4 cities

1 helpful vote

“You don't get what you pay for”

Reviewed May 26, 2013

If I stay at a Howard Johnson’s I have different expectations than when I stay at a luxury resort. At both hotels, I expect to be treated politely but I certainly don’t expect the same level of service at the Howard Johnson. Several years ago, I took two back to back vacations one was in Maui at the Four Seasons... More

Was this review helpful? Yes 1

Dear Mrs. Harb, I am very sorry that your experience with us here at the Viceroy Hotel did not meet your expectations. I can guarantee you that I will immediately look into the gaps in service you have identified. I am aware that we have had an influx of children in the resort over the spring break and that we... More

IamBobbyG

Los Angeles, California

“Best Vacation! A true getaway only 3 hours from Los Angeles”

Reviewed May 24, 2013

We recently traveled to Zihautanejo for a romantic getaway, birthday celebration, and to ultimately escape the stress of Los Angeles. The flight was direct via Alaska. It's only 3 hours. Upon arriving the hotel arranged for our transfer. We carried-on luggage as bathing suites and cover ups are all that is needed. We were at the hotel within 30 minutes... More

Evita W

2 reviews

5 helpful votes

“Beautiful honeymoon spot and excellent service!”

Reviewed May 16, 2013

My husband and I had a wonderful week honeymooning at the Viceroy Zihautenjo. The grounds are beautiful and we enjoyed our private dip pool in our lagoon suite! The daily delivery of coffee and pastries for breakfast was perfect and a great way to start off each day. Our first night we had dinner at La Marea and found the... More

Dear Evita W, Thank You very much for your comments. I am very happy that you enjoyed your honeymoon with us, congratulations again. I am very glad to hear that you enjoyed our amenities and that you have had a great dinner under the stars on the beach….I will forward your comments to our team, thank you very much again... More

99Soulmates

Henderson, Nevada

3 helpful votes

“Our stay at Viceroy in Zih.”

Reviewed May 1, 2013

I have read several reviews of others stating this place is run down. My wife and I did not see that, just normal wear and tear. Our room (33) was over the kitchen a bit noisy, we asked to be moved. Went to a room with a pool(26). The water pres. in the shower not up to par but, you... More

Was this review helpful? Yes 3

Dear 99Soulmates I appreciate your feedback especially in such a positive and constructive way you did. I am glad to learn that you enjoyed our services and facilities and please rest assured that we will look into your recommendations as we wish to continue providing the service that we are recognized for. See you in the turtle season !! Viceroy... More

docovNy

Senior Contributor

28 reviews

12 hotel reviews

Reviews in 22 cities

29 helpful votes

“Not very different from when it was the Tides”

Reviewed April 19, 2013

I dont know, I am partial to Mexico and especially to Zihuatenejo as I have been there many times and even before in the 70s when it was a undeveloped fishing village, so maybe my review is tainted but at least I disclose it. We had stayed at the tides a while back and decided to spend thanksgiving there 2012.... More

Was this review helpful? Yes 4

Dear Mr. docovNy, Warmest greetings from Viceroy Zihuatanejo. I appreciate your feedback especially in such a positive and constructive way you did. I am glad to learn that you enjoyed your stay and really look forward to keep welcoming you for many years to come. Gracias, Viceroy Zihuatanejo ! More

JeffryO

San Francisco Bay Area

“Beautiful grounds, exceptional food, best service I've ever experienced”

Reviewed April 9, 2013 via mobile

Viceroy Zihuatanejo was the most relaxing vacation I've ever experienced. Want a private dinner? They will set a table, white linens, candles, etc. at a place of your choosing . . . under a palm tree, on the beach under the stars, or just in your room. Very romantic. Their restaurants will seat you indoors (open air) or on the... More

Dear Mr. JeffryO Thank you for taking the time to providing your comments !! On behalf of all the staff we appreciate your preference and we really look forward to keep welcoming you for many years to come. Sincerely, Carlos Blanco General Manager More

nelsonkenyon

Chicago, Illinois

Contributor

11 reviews

“Great beach bar”

Reviewed April 6, 2013

My husband and I took our two kids to Zihua for spring break. We spent a lot of time at Playa La Ropa. We had drinks at the beach bar at Viceroy one afternoon. The bartender was really great. The atmosphere was perfect. Tamarind margarita was delicious!

Was this review helpful? Yes 2

Dear Mr. LuisAlbaK Warmest greetings from Viceroy Zihuatanejo !! Thank you for providing your comments regarding your recent stay at Viceroy Zihuatanejo. I am very glad to learn that you enjoy the hotel was a pleasure to have had you with us. Looking forward to welcoming you back in a not too distant future. Gracias. Best regards, Carlos Blanco General... More

LuisAlbaK

Mexico City, Mexico

2 helpful votes

“Great relaxing experience”

Reviewed April 2, 2013

Just had a great 5 night stay at the hotel and it was amazing. Room was really nice (beach suite), food was great (specially the pulpos al ajillo con arroz), really friendly and attentive staff, great, quiet location and a really nice spa (ask for Modesta). Really enjoyed it!

Dear Ms. JimenaBogota, Read these comments motivate us to continue providing a quality service you deserve. Thank you for choosing us to spend your vacations. We hope to welcome you back and not to distance future. Gracias, Carlos Blanco General Manager More

1-10 of 427 reviews

« 1 2 ... 43 »

Family-friendly Hotel Las Palmas 213 reviews	Near the beach Catalina Beach Resort 107 reviews	Great value La Quinta Troppo 108 reviews
ABS:HotelCheckRates-d263151?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d154183?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d263152?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

La Casa Que Canta 268 reviews	Casa Cuitlateca 131 reviews	Aura del Mar Hotel 326 reviews	Capella Ixtapa 270 reviews
ABS:HotelCheckRates-d152932?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d156770?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d287612?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1209463?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Las Brisas Resort Ixtapa 698 reviews	Hotel Irma 164 reviews	Azul Ixtapa 135 reviews	Club Intrawest - Zihuatanejo 246 reviews
ABS:HotelCheckRates-d152934?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d153210?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d185424?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d503155?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Viceroy Zihuatanejo Resort

Viceroy Zihuatanejo

427 reviews from our community

Been to Viceroy Zihuatanejo? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Viceroy Zihuatanejo

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Zihuatanejo

Hotels around Zihuatanejo