I have mixed feelings about the Viceroy, so I will do my best to be objective here and helpful to other readers. First, the things that were really good: The beach is quite nice and the beach chairs are right up on the beach. The view is pretty. The sounds of the waves are beautiful. The sand and water are...
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Just returned from the most amazing vacation in Mexico. The Viceroy Zihuatanejo was the most exclusive, luxurious hotel we've ever stayed at. Situated on a perfect quiet beach on a beautiful bay, this resort felt like an inclusive resort for the rich and famous. We were upgraded to a beach suite with a plunge pool. Amazing! The resort was quiet,...
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This hotel is fantastic. Everything from the food, service, accommodations, views, you name it. The staff was amazing and made our stay absolute bliss. I am literally looking up dates to go back now. Next time I would like to get a larger room on the beach, not all the rooms are right on the beach. We only left the...
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So this is our 3rd time back and once again we had the best time and cannot wait to go back! The resort is just so beautiful and relaxing and the beach front is definitely key. We again stayed for 4 nights but it was not long enough. Next time (which will be again at the end of October) we...
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Reviewed April 21, 2011
Dear jrk89.
Warmest greetings from Viceroy Zihuatanejo.
I appreciate your feedback especially in such a positive and constructive way you did. I am glad to learn that you enjoyed your stay and really look forward to keep welcoming you for many years to come.
Else we know that in you we have new friends’ thanks a lot for that and...
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Bought my 72 year old Mum and 75 year old Aunt here and they loved it. Something for all ages; a very large pool and well equipped gym & tennis courts with coach for the sportingly inclined, smaller pools for cooling off, including a swim up bar with backgammon for the more sedate, and what appeared to be a very...
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Dear Seagullsview !!
Gracias for the comments you posted regarding your recent visit at Viceroy Zihuatanejo. It is only through your feedback that we can improve our services and amenities.
I am glad to learn that you enjoyed your stay and really look forward to keep welcoming you for many years to come.
Please do not hesitate to contact me...
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My wife and I have been traveling to Ixtapa and Zihuatanejo for the past 9 years and this hotel has been the dream of a lifetime from the time you enter the property, check in, go to your room (which is a dream room), to dinner on the beach and the pampering you get at all times. Can't wait to...
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Dear sal c.
Warmest greetings from Viceroy Zihuatanejo.
Thank you for providing your comments regarding your recent stay at Viceroy Zihuatanejo.
I am very glad to learn that you enjoy the hotel, was a pleasure to have had you with us. Do not stop visit us please.
Again, thank you and look forward to welcoming you back in a not...
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My girlfriend and I are just returning from the Viceroy Zihuatanejo 4-19/24th. Overall we liked the hotel very much. While we enjoyed the hotel be aware that this is NOT Las Ventanas or Pamilla One and Only. It is more beachy and casual in every way including: dress, services, amenities, etc..
The staff was incredibly responsive and friendly (especially as...
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Dear JetStettersNYC
I want to thank you for taking the time to write a nice comment about your experience at our resort.
I am glad to learn that you enjoyed our services and facilities and please rest assured that we will look into your recommendations as we wish to continue providing the service that we are recognized for.
Please do...
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We were here for 1week. Loved it! Defenetely looking forward to return. The service is amazing. They always say yes. They greated us upon our arrival. They take care of you. We reccomend it. Eriberto in the cabanas is really nice, he takes care of everything. Jose Luis in the front desk is very nice. Mario in the restaurant knew...
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Dear Sara P
Warmest greetings from VICEROY ZIHUATANEJO !!
I’m glad to know that your vacations have been enjoyable we will ensure that each time you return to our piece of paradise will be even better.
Thanks for your preference and we forward to see you soon.
Sincerely,
Carlos Blanco
General Manager
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My wife and I stayed at Viceroy 4-5/4-11. It was a great week!!
Reception: you are given a quick tour of the property, and by the time you get to your room your bags are there. reception staff is excellent and have a great knowledge of the area.
Room: we had a lagoon suit #3. it was well appointed, great...
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Dear khevin.
Warmest greetings from Viceroy Zihuatanejo.
I really appreciate the positive things you mention about our resort. I am glad to learn that you enjoyed your stay.
On behalf of all the staff we appreciate your preference and we really look forward to keep welcoming you for many years to come.
Gracias !!
Carlos Blanco
General Manager
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My family and I stayed here last year on our yearly trip to Zihua - unfortunately this year we waited to long to book before our trip and the room we wanted (2 bdr suite was booked up). Last week I was Trip Advisor and noticed that the Tides has new ownership. I hope that new ownership does not change...
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Dear Mr. K L.
Thank you for the comments you posted on Trip Advisor regarding your recent visit at Viceroy Zihuatanejo. It is only through your feedback that we can improve our services and amenities.
I am glad to learn that you enjoyed your stay and really look forward to keep welcoming you for many years to come.
Best wishes...
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