We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Villas Las Azucenas

Calle 1 Manzana 03 Lote 11-D | Col. Playa la Ropa, Zihuatanejo 48800, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Villas Las Azucenas
View Map
Add Photo Write a Review

63 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    15
    3
    2
    4
See reviews for
17
29
4
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (22)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (23)
All months
Philadelphia, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was here during the off-season. This means the price was very good. Also, I was upgraded to a king suite for free, which made for a very comfortable stay. The staff was very agreeable though occasionally there was a language barrier. I gave 4 stars because sometimes the service is a bit slow, and the bar is not open... More 

Was this review helpful? Yes
Massapequa, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed May 12, 2015

I had nearly the same exact experience as Jim D but here's my difference... In February of this year I started to consider a trip to Zihuatanejo in November. I saw this hotel on the Booking.com site and was impressed by their low rates (I should have known better) and some positive reviews. I booked the room with the understanding... More 

Was this review helpful? Yes 2
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Dear Guest: As you mentioned you were impressed by our low rates despite it being surrounded by expensive hotels. The reason is that we are a family run hotel. 87% of customers who stay with us wrote positive reviews. Very few guest booked the "Hotel-Villas las Azucenas" totally ignoring our cancellation policies. Despite it being published on the website of... More 

Palmer, Alaska
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 25, 2015

Made a reservation for 5 days with Booking.com at this hotel, but had to cancel. Even though the cancellation was well before the 3-week advance notice required by Booking.com for a full refund, the Hotel still charged my Credit Card the full amount of the stay ($400), plus an additional charge the following month for another $186. I have contacted... More 

Was this review helpful? Yes 1
Azucena G, Owner at Hotel Villas Las Azucenas, responded to this review

Dear guest: It is unfortunate that you chose to cancel your visit for February, 2015. So far we do not know the reasons for cancellation. Booking.com and us are always flexible and offered you a change of dates. Your cancellation was 18 days before your arrive. Booking.com and us have a reservation policy which does not allow us a full... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

I and my friend and right now outside this hotel.. We reached here at 6am.. The gate is closed.. We called the staff and asked them to open the gate.. Whoever picked up the call said he wont open the gate until 7am.. He completely denied opening the gate even though we have a confirmed reservation for today.. He could... More 

Was this review helpful? Yes
Azucena G, Owner at Hotel Villas Las Azucenas, responded to this review

Appreciated guest: We are a family hotel and which operates with certain policies and rules. We wish to clarify that: The hotel is not open 24 hours. We close our doors for security reasons. We always gave the keys to the guest to access the hotel at the time they want. The guest never gave notice of its arrival at... More 

Flossmoor, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

I have been going to Zihuatanejo for more than 15 years & this is the first time I have stayed at the outstanding Hotel Azucenas. The owners, Azucena & Lao are the best & the staff, especially Edgar are oustanding. The hotel is beautiful, the location is perfect, steps from La Ropa beach. The newly opened rooftop restaurant was outstanding... More 

Was this review helpful? Yes 1
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Dear guest: Thank you for your nice comments about the owners and the staff of "Hotel-Villas las Azucenas". This motivates us to continue working to provide the best service. Thank you for your nice comments about "Hotel-Villas las Azucenas" As you mention. the hotel location is perfect, steps from La Ropa beach. The on-site restaurant opens on high season, from... More 

Reading
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

This year, 2015, my wife and I stayed at Hotel Villas las Azucenas from February 8 to March 14. As in the past three years, we booked out stay on the Internet. This is a well-located hotel just off Playa la Ropa. A disclaimer, we consider the managers, Lao and Azucena, to be our friends. They treat us as though... More 

Was this review helpful? Yes
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Dear guest: Thank you for your nice comments aboutthe staff and the "Hotel-Villas las Azucenas" Thank you very much for stay with us the last three years. We also consider you as our family. Each Suite, Jr. Suite and Double room have everything you need for comfort and convenience. As you mention the "Hotel-Villas las Azucenas" is located in the... More 

Mexico City, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

We really enjoyed staying at Hotel Villas Las Azucenas. Every evening after spending a day at the beautiful beach (Playa La Ropa) we relaxed on the patio of our suite listening to the ocean waves. The bathroom was in excellent condition and the bed very comfortable. The hotel staff including Mari who cleaned our room and the young attendant who... More 

Was this review helpful? Yes 4
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Dear guest: Thank you for your stay at "Hotel-Villas las Azucenas" The staff and the owners are very happy to know you realy enjoyed your stay. We are happy to know you realy enjoyed your Suite. Thank you about your nice comments about the owners and the staff. This motivates us to continue working to provide the best service. As... More 

vancouver, wa.
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 13, 2015

We have just returned from our third trip to Zihuatanejo and this hotel. We love this hotel because it is family run and Mexicans stay there too. The construction that resulted in the new wing is done. Get room #21 which has the best view of the bay and a lovely cold tub. The restaurant is open on the roof... More 

Was this review helpful? Yes 2
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Appreciated guest: Thanks for spreading the word about "Hotel-Villas las Azucenas. Your thoughts that you share with friends and family are very important to us We are so pleased that you enjoyed your 1st trip to Zihuatanejo and it was with a stay at Hotel-Villas las Azucenas". As you mentioned. The construction that resulted in the new wing is done.... More 

Dublin, Ireland
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 7, 2015

We chose this family run hotel after looking for too long for a suitable place in Zihau. We didn't regret our decision to stay here for 5-6 nights. It is 150 metres from the beach and has a nice relaxed atmosphere with the staff keeping everyone at ease. The cheaper rooms are OK and in need of very minor DIY,... More 

Was this review helpful? Yes
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Appreciated guest: Thank you very much for your comments about "Hotel-Villas las Azucenas". As you mentioned this is family run hotel. We want to express our gratitude, for your kind words. We and the staff are pleased to know that you had a great time with us and that we created a memorable experience for you. We seek to be... More 

Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 5, 2015

We did not stay in the hotell but we stopped here after a long, fun day at Paty's. We were quickly seated on the rooftop restaurant with a wonderful view of the sunset over Zihua Bay. The food was very good, the sunset and service even better. We had the coconut shrimp and it was some of the best we... More 

Was this review helpful? Yes 1
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Appreciated guest: Thank you for your nice review. I am indeed glad you enjoyed your stay with us at restaurant of the Hotel-Villas las Azucenas and that you consider us excellent hosts and a restaurant with very good food wonderful view of the sunset over Zihua Bay and service even better this makes us feel satisfied and pleased. It is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

302 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Pool/beach area (6)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
View from room (7)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (260)
Viewed
Room/suite (88)
Viewed
Hotel & grounds (65)
Viewed
Pool/beach area (18)
Viewed
Dining (15)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Other (71)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zihuatanejo hotels
0.6 mi away
Aura del Mar Hotel
Aura del Mar Hotel
#8 of 81 in Zihuatanejo
4.5 of 5 stars 425 reviews
0.6 mi away
Villas Miramar
Villas Miramar
#40 of 81 in Zihuatanejo
4.0 of 5 stars 51 reviews
0.5 mi away
Hotel Irma
Hotel Irma
#24 of 81 in Zihuatanejo
4.0 of 5 stars 286 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Amueblados Las Salinas
Hotel Amueblados Las Salinas
#16 of 81 in Zihuatanejo
4.5 of 5 stars 26 reviews
0.3 mi away
La Casa Que Canta
La Casa Que Canta
#2 of 81 in Zihuatanejo
5.0 of 5 stars 376 reviews
0.1 mi away
Catalina Beach Resort
Catalina Beach Resort
#31 of 81 in Zihuatanejo
4.0 of 5 stars 147 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay