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Hotel Villas Las Azucenas

Calle 1 Manzana 03 Lote 11-D | Col. Playa la Ropa, Zihuatanejo 48800, Mexico
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Best prices for: 1 room 1 guest
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Hotel Villas Las Azucenas
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61 reviews from our community

Traveler rating
    39
    13
    3
    2
    4
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17
28
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Massapequa, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had nearly the same exact experience as Jim D but here's my difference... In February of this year I started to consider a trip to Zihuatanejo in November. I saw this hotel on the Booking.com site and was impressed by their low rates (I should have known better) and some positive reviews. I booked the room with the understanding... More 

Was this review helpful? Yes 1
Azucena G, Propietario at Hotel Villas Las Azucenas, responded to this review

Dear Guest: As you mentioned you were impressed by our low rates despite it being surrounded by expensive hotels. The reason is that we are a family run hotel. 87% of customers who stay with us wrote positive reviews. Very few guest booked the "Hotel-Villas las Azucenas" totally ignoring our cancellation policies. Despite it being published on the website of... More 

Palmer, Alaska
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Made a reservation for 5 days with Booking.com at this hotel, but had to cancel. Even though the cancellation was well before the 3-week advance notice required by Booking.com for a full refund, the Hotel still charged my Credit Card the full amount of the stay ($400), plus an additional charge the following month for another $186. I have contacted... More 

Was this review helpful? Yes 1
Azucena G, Owner at Hotel Villas Las Azucenas, responded to this review

Dear guest: It is unfortunate that you chose to cancel your visit for February, 2015. So far we do not know the reasons for cancellation. Booking.com and us are always flexible and offered you a change of dates. Your cancellation was 18 days before your arrive. Booking.com and us have a reservation policy which does not allow us a full... More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

I and my friend and right now outside this hotel.. We reached here at 6am.. The gate is closed.. We called the staff and asked them to open the gate.. Whoever picked up the call said he wont open the gate until 7am.. He completely denied opening the gate even though we have a confirmed reservation for today.. He could... More 

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Azucena G, Owner at Hotel Villas Las Azucenas, responded to this review

Appreciated guest: We are a family hotel and which operates with certain policies and rules. We wish to clarify that: The hotel is not open 24 hours. We close our doors for security reasons. We always gave the keys to the guest to access the hotel at the time they want. The guest never gave notice of its arrival at... More 

Flossmoor, Illinois
2 reviews
5 of 5 stars Reviewed March 29, 2015

I have been going to Zihuatanejo for more than 15 years & this is the first time I have stayed at the outstanding Hotel Azucenas. The owners, Azucena & Lao are the best & the staff, especially Edgar are oustanding. The hotel is beautiful, the location is perfect, steps from La Ropa beach. The newly opened rooftop restaurant was outstanding... More 

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Reading
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

This year, 2015, my wife and I stayed at Hotel Villas las Azucenas from February 8 to March 14. As in the past three years, we booked out stay on the Internet. This is a well-located hotel just off Playa la Ropa. A disclaimer, we consider the managers, Lao and Azucena, to be our friends. They treat us as though... More 

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Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

We really enjoyed staying at Hotel Villas Las Azucenas. Every evening after spending a day at the beautiful beach (Playa La Ropa) we relaxed on the patio of our suite listening to the ocean waves. The bathroom was in excellent condition and the bed very comfortable. The hotel staff including Mari who cleaned our room and the young attendant who... More 

Was this review helpful? Yes 3
vancouver, wa.
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2015

We have just returned from our third trip to Zihuatanejo and this hotel. We love this hotel because it is family run and Mexicans stay there too. The construction that resulted in the new wing is done. Get room #21 which has the best view of the bay and a lovely cold tub. The restaurant is open on the roof... More 

Was this review helpful? Yes 2
Dublin, Ireland
Top Contributor
158 reviews 158 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 7, 2015

We chose this family run hotel after looking for too long for a suitable place in Zihau. We didn't regret our decision to stay here for 5-6 nights. It is 150 metres from the beach and has a nice relaxed atmosphere with the staff keeping everyone at ease. The cheaper rooms are OK and in need of very minor DIY,... More 

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Senior Contributor
31 reviews 31 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 5, 2015

We did not stay in the hotell but we stopped here after a long, fun day at Paty's. We were quickly seated on the rooftop restaurant with a wonderful view of the sunset over Zihua Bay. The food was very good, the sunset and service even better. We had the coconut shrimp and it was some of the best we... More 

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Victoria, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2015 via mobile

Our last day of a one week holiday in Zihuatanejo. What a pleasure it has been to stay at Villa Las Azucenas. It's a beautifully appointed Boutique hotel with a lovely pool and roof top restaurant. Lao & Azucenas own this little gem and they offer friendly and efficient hospitality. All of the staff especially Edgar were very accommodating. I... More 

Was this review helpful? Yes 1
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