nice hotel snooty help if you could call it that. rooms were nice but a steep hill to get back, way too much $ for PV more
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nice hotel snooty help if you could call it that. rooms were nice but a steep hill to get back, way too much $ for PV more
My partner and I stayed at Casa Cupula in late March, 2009 as part of a large birthday celebration (we were about 85% of the room capacity just for us). We were excited about visiting PVR and Casa Cupula in particular since we'd heard how luxurious the property was. PVR was a mellow place with a unique vibe. The hotel... more
We would like to summarize the key points of this review, so potential guests can manage their expectations: 1) keep your hotel room locked at all times (when would you NOT do this?) 2) Pools creep this guest out (we rarely receive complaints about too many pools) 3) As do other guests' choices in companions (guests make their own choices)...
The owners and staff of Casa Cupula truly went above and beyond today. A quick history. My partner and I discovered this amazing upscale out of the world resort last year. We actually rekindled and reconnected at Casa Cupula. From the attention to detail with the room, property and care we were impressed. I’m a very high maintenance individual and... more
I was with a small group who stayed there for almost a week. First, the plusses - Puerto Vallarta is lovely and the hotel is in a nice location. The view from my patio was fantastic. The little cafe/dining area is run pretty well and the waiters are quick and polite. The pool is small but big enough for the... more
We couldn’t have been more pleased with our stay. The staff goes out of their way to learn your names, visit with you and make sure you always feel welcomed and appreciated without being intrusive. Our room was above the dining room so at times you could hear people but for the most part the hotel was quiet and relaxing,... more
My partner and I had a wonderful 4 night stay at Casa Cupula! We were the only lesbians there at the time and everyone, including all the guests were extremely friendly and approachable. We even got invited to a cocktail party by other guests in their suite on Saturday night and ... it was great! This place exceeded our expecations... more
My wife, sister-in-law, and I stayed at Casa Cupula one week in January 2009 to help celebrate our brother-in-law's birthday. Our accommodations were spectacular. We had the opportunity to see all of the suites as well as a large number of their other rooms that people in the birthday group occupied. Each suite/room was individually decorated with unique art. All... more
I don't think I can fully explain how wonderful every part of my experience was at Casa Cupula, but I'm going to try. As soon as I arrived, I was greeted by a friendly face, who took care of my luggage and bags. I was ushered to their out door dining area where I was treated to a spectacular view... more
If you want to stay in Puerto Vallarta in style with great accomodation, wonderful service, and a view to die for, then stay here. I'm going to rave about this place - the only downside is that it's a short taxi ride uphill from the beach - If you want to fall from your room onto the beach this is... more
We arrived with two rooms reserved for ten days at $600.00 a night each. The first day and next, we had no water, but they did credit us $159 dollars for each room. The restaurant was only open when it was convenient for them and we were nowhere near another restaurant. An emergency came up that I had to attend... more
We really regret when a guest has a problem, and prefers to air it in public rather than actually asking for a response first from management, which was the case here. Some problems are inevitable, and the best we can do is try to resolve them either during or after a stay. In this case, the guest left suddenly due...

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