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Casa Cupula

Certificate of Excellence
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129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
Special Price
4th Night free
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1 room 1 guest
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338 Reviews from our TripAdvisor Community

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Traveler rating
    250
    63
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    7
    4
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4
188
74
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anaheim, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our first time to Puerto Vallarta. We went to celebrate our 18 year anniversary and did we make the right decision. Hotel is beautiful. Jesus, Christian, Boris and Logan where great. Many thanks to Boris for setting up our room for our anniversary it was beautiful. The suite we had was beautiful with a view to die for.... More 

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Los Angeles, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved it. Concierge service from Logan and Christian incredible. The entire waitstaff in the restaurant went above and beyond the call of duty. The rooms (and we had 3 nights in a Vista and 4 in a suite were beautiful, well-appointed and spotless with great terraces and views. My concern prior to arrival was the walk to town and the... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just got back from my first trip to Puerto Vallarta! Many friends recommended Casa Cupula and I'm glad I took their advice. I had one of the smaller, queen bed rooms--which was a great size and very clean and comfortable. Going alone was a new venture, but Logan and Edwin answered all of my questions and provided advice and recommendations.... More 

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optionsf, Owner at Casa Cupula, responded to this review

It was so wonderful to have you visit us and be among friends. And we especially appreciate your kind words because we remember as your first visit you had a lot of concerns before arriving...so glad we could help make some memorable experiences and exceed your expectations! We look forward to seeing you again soon! New Yorkers can always use... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my fourth time staying here and it always exceeds my expectations. Christian and Jesus in the concierge team made sure to take care of everything, including organizing a private excursion to a property in Las Animas. I loved my room. I will always stay there when I go to Vallarta!

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Delray Beach, FL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just returned from a five night visit with three friends. Casa Cupula was much better than expected. The setting on the side of a cliff is spectacular, the rooms and suites are as gorgeous as the web photos. What really makes Casa Cupula stand out is the friendly service from everyone we met. I called direct to reserve, and Boris... More 

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Brooklyn, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 20, 2015

This is the 5th stay for me at Casa Cupula, it never disappoints me! If you can just imagine a place getting better and better! this is the place for you. The property is lush and gorgeous and attention to details, just simply the best! Not to far from all the action, but far enough away to relax in total... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2015

Upon arriving in Puerto Vallarta I didn't know what to expect but as we entered the road up to Casa Cupula I was like what in the hell, but to my surprise this is a hidden gem. Casa Cupula has the most beautiful decorated Villa which gives you the feeling of home. The staff from the reception to the housekeeper... More 

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Norwalk, California
2 reviews
5 of 5 stars Reviewed July 17, 2015

I loved the hotel. It turns out that July is low season, regardless we got great service. The only negative thing would be the smell outside room #243. I don't know if it's the humidity but it smelled rancid. Open the door and it will fix the problem.

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

Just returned from a trip to Puerto Vallarta and had the pleasure of staying at Casa Cupula for the first time. EVERYTHING was great from the room to the service. Staff was great and on top of everything that I needed or I might need. Front Desk, Jesus Alvarez was the best. I had the experience of losing my debit... More 

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optionsf, Owner at Casa Cupula, responded to this review

Thank you! It was a pleasure to have you visit and we look forward to seeing you again soon. We are so happy you enjoyed your stay. We appreciate your taking the time to write your comments! More 

Livermore, California
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 13, 2015

This was our fifth stay at Casa Cupula and it was as good as ever. We stayed in Room 221, the Greenbelt Suite. This is one level up from the gym and one level down from Reception, so we really like the location. The only critique on the room is that the labels indicating which switches handle which light fixtures... More 

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