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3.5 of 5 Hotel   |   129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
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Casa Cupula
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Ranked #7 of 121 Hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
sebaillet Los Angeles, California
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253 reviews from our community

Traveler rating
    186
    50
    9
    5
    3
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3
146
54
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Los Angeles, California
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice and secluded. we stayed in room 302 which is large and has its own balcony but we could hear the noise from the restaurant from the bathroom ventilation system. also the window has very thin glass therefore we could hear people getting ice from the machine and going up and down the stairs. also the... More

Was this review helpful? Yes 5
optionsf, Owner at Casa Cupula, responded to this review

The guest was actually in room 202, which is a Deluxe King room, not room 302 which is our Milagro Suite. As part of our summer work we are further soundproofing that room to eliminate any issues which should be complete by October. Apparently there was a problem with the locking system which has been fixed. We are sorry for... More

Omaha, Nebraska
Top Contributor
123 reviews 123 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to Casa Cupula during the winter High season several times, but our most recent trip was in July, when Puerto Vallarta slows down a bit, and the weather turns more showery. The restaurant, Taste, scales back their hours during summer, but otherwise the hotel offers the very same services, with all the same smiling faces as you... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The airline lost my luggage going to Vallarta, when I told the front desk what had happened they went above and beyond assisting me with getting my luggage back. Everyone at the reception desk, as well as, the concierge called and inquired throughout the days it was missing until it finally arrived....the day before I was returning home. Excellent service... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I planned our vacation six months ago and decided on PV, especially for the gay community. During research, Casa Cupula came up time and time again as the best GLBT luxury hotel, and we confirm; it certainly is.The location is perfect; an easy walk to pretty much all that you need and taxis are everywhere. Nevertheless, it... More

Was this review helpful? Yes 2
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My partner and I had a delightful time at Casa Cupula! We stayed in the Penthouse Suite, which was absolutely stunning from the decor to the rooftop deck with a private plunge pool. In addition, the bed was like sleeping on a cloud and the view of Puerto Vallarta can only be called beautiful! From the moment we arrived each... More

Was this review helpful? Yes 1
Vancouver, Canada
Top Contributor
55 reviews 55 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a great place to stay in PV. Beautiful rooms, great views, wonderful food, amazing staff but oh too many stairs! You really need an elevator boys, I stayed the first 4 nights at the Casa Cupula Suite which was nice but more stairs up to the bedroom. Last 4 nights was in the Penthouse Suite and I could have... More

Was this review helpful? Yes 1
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First We stayed at Casa Cupula from Aug 13-17,2014. Second I want to give a big Thank You to everyone at Casa Cupula!! We had the best time! From the time we stepped off the plane to our check in and our check out it was fantastic! We stayed in the Milagro Suite room 302 and it was nothing but... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent staff (helpful, thoughtful, and pleasant!), great location (40 peso cab ride to the beach or a short walk), nice big room (room 102), comfy bed, CLEAN (that's important to me). The restaurant was good but not fantastic. If you do stay in room 101 or 102 be ready to get up early. These two rooms are direcly under the... More

Was this review helpful? Yes 1
New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Thank you for the delicious meal,my friend and I shared some dim sum,ceviche,cochinita pibil and mahi mahi upon recommendation of our waiter Armando(very sweet by the way)and we couldn't be happier of that choice..food was very tasty..Thank you to the Chef and the rest of the team..Service was great and Juan was great with us and very helpful as well!!... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 9, 2014

I stayed at Casa Cupula July 18 - 25, 2014 and I could not have been more impressed with the accommodations. I was looking for something upscale and not part of an all-inclusive and Casa Cupula delivered. Casa Cupula exceeded every expectation. Room 101 was wonderful, and a few steps away from one of the hotel's 2 pools. After a... More

Was this review helpful? Yes 5
optionsf, Owner at Casa Cupula, responded to this review

Thank you very much for the comments. As you mention, we are in the tropics so it does get hot in the summer. Cabs run $50 pesos, which at 13:1 is under US$4 to go anywhere in the "centro" area. In most US cities you can't get in a taxi for this little. So if it's hot or raining the... More

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Additional Information about Casa Cupula

Address: 129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Cupula 3.5*
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Also Known As:
Casa Cupula Puerto Vallarta
Casa Cupula Hotel Puerto Vallarta

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