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Casa Cupula

Certificate of Excellence
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129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delray Beach, FL
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a five night visit with three friends. Casa Cupula was much better than expected. The setting on the side of a cliff is spectacular, the rooms and suites are as gorgeous as the web photos. What really makes Casa Cupula stand out is the friendly service from everyone we met. I called direct to reserve, and Boris... More 

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Brooklyn, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 5th stay for me at Casa Cupula, it never disappoints me! If you can just imagine a place getting better and better! this is the place for you. The property is lush and gorgeous and attention to details, just simply the best! Not to far from all the action, but far enough away to relax in total... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Upon arriving in Puerto Vallarta I didn't know what to expect but as we entered the road up to Casa Cupula I was like what in the hell, but to my surprise this is a hidden gem. Casa Cupula has the most beautiful decorated Villa which gives you the feeling of home. The staff from the reception to the housekeeper... More 

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Norwalk, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the hotel. It turns out that July is low season, regardless we got great service. The only negative thing would be the smell outside room #243. I don't know if it's the humidity but it smelled rancid. Open the door and it will fix the problem.

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a trip to Puerto Vallarta and had the pleasure of staying at Casa Cupula for the first time. EVERYTHING was great from the room to the service. Staff was great and on top of everything that I needed or I might need. Front Desk, Jesus Alvarez was the best. I had the experience of losing my debit... More 

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optionsf, Owner at Casa Cupula, responded to this review

Thank you! It was a pleasure to have you visit and we look forward to seeing you again soon. We are so happy you enjoyed your stay. We appreciate your taking the time to write your comments! More 

Livermore, California
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our fifth stay at Casa Cupula and it was as good as ever. We stayed in Room 221, the Greenbelt Suite. This is one level up from the gym and one level down from Reception, so we really like the location. The only critique on the room is that the labels indicating which switches handle which light fixtures... More 

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Los Angeles, Chile
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our room was badly decorated and didn't look like the rooms that were pictured online or rooms that we saw when we were there. We were under the restaurant and the noise each morning was extremely loud and went on for hours. Our room #102 had a broken valance that was hanging down and we saw roaches run across the... More 

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optionsf, Owner at Casa Cupula, responded to this review

Sorry about your bad experience at Taste. We had a couple of Drag celebrities drop in with a big party that night and even more guests came than expected. So with summer staffing and a full house service was very poor. As we are in a jungle, our friendly cockroaches fly, and sometimes are places they shouldn't be despite fumigation.... More 

Omaha, Nebraska
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our fifth visit to Casa Cupula in three years became memorable for both all the wrong reasons as well as all of the right reasons. We have always thoroughly enjoyed our time at C.C., and continue to book stays at this small, boutique hotel, first on account of the unique and attractive physical design of the hotel, as well as... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is my second time here. Every time I come here i feel like my second home.the reception welcomes you Imediatly Edward boris Jesus are amazing The rooms are stunning the views are amazing. The taste restaurant is fabulous where the waiter David and jose take very good care of you. The spa is great too, Luis is very attentive.

Was this review helpful? Yes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

A wonderful experience. They are "up the hill" from downtown but it is a 10 minute walk down and a $3 cab fare back. The entire staff is very friendly. David in the Taste Bar was very helpful. I stayed for three nights during low season and still the service was phenomenal. I'm booking my return visit today.

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Greenbelt Junior Suite (64)
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Milagro Suite (92)
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Standard Room 304 (32)
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