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All 114 Puerto Vallarta hotels »

Costa Sur Resort & Spa

3.0 of 5
Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Hotel amenities
Ranked #36 of 114 hotels in Puerto Vallarta
4.0 of 5 stars 181 Reviews
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181 reviews from our community

What travelers say about this hotel
  • Howard johnson(8)
  • Pool area(5)
  • Happy Hour(4)
  • Private beach(3)
  • Wait staff(3)
  • Time share(3)
Traveler rating
    52
    66
    26
    21
    16
Only show reviews for Family (27) | Couples (59) | Business (1)
Date Rating
EricCoon
Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed February 10, 2012 NEW

This was our third time here and we love the time as much or more on each visit. The rooms are always clean and comfortable, the staff always has a smile and makes going out of their way to make your stay perfect look routine. On this trip we spotted four whales from our balcony Snorkeling in the lagoon is... More

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Ed N
Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed February 6, 2012 NEW

We stayed from Jan 10 to Feb 4, 2012 and just loved it. The rooms are great, made up and cleaned every day, great king size bed, ocean view, lovely bathroom, lots of hot water and a very good kitchenette. The pool and deck, the heated pool, restaurant and bar are great and so was the food. The bus to... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Dear Ed, thank you so much for sharing your experience with the rest of the trip advisor community. We hope to see you back here soon! Have a great day. Gelsey :) More

Katherine T
West Sacramento, California
1 review
1 helpful vote
4 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

The rooms are beautiful. The location is excellent. The little embayment was perfect for snorkeling. The toilets were touchy. The elevator did not always work. The bar drinks were light on alcohol. Food at the restaurant was fair, but not great. The staff is helpful and friendly. Special thanks to Oswaldo, who prepared chicken soup for our ill friend. Thanks... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

´Dear Katherine, thank you so much for taking the time to write this review on trip advisor. We hope to see you back in Costa Sur in the near future. Have a great day! More

jgdsun
Kansas City, Missouri
1 review
1 helpful vote
4 of 5 stars Reviewed February 4, 2012 NEW
1
person found this review helpful

We just got back on 1/28/12 and did not have the problems the previous reviewer had. We didn't see any bugs at all. The hotel is older and we read about it so we expected that. The rooms were average but the ocean view was beautiful. Loved waking and going to sleep with the waves crashing. We enjoyed going out... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

We want to thank you for writing such detailed review on trip advisor. We are so glad to read your experience was to your satisfaction and really appreciate that fact that you have taken the time to share this with the rest of the TA community. Have a wonderful day and we hope to see you back in Puerto Vallarta... More

Didi R
Los Angeles, California, United States
1 review
2 of 5 stars Reviewed February 2, 2012

My husband, 15 month old son and I came to Costa Sur on 1/28/12 and we were in for an adventure from the start. Fist of all the place is about 20 minutes out of town, making the trip even worse because the 2 lane road is currently under construction and traffic can travel in only one lane at a... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 4, 2012

Dear Didi, we appreciate your review as every review we get makes us better our service and our facilities. We are deeply sorry your experience was not what you hoped for specially with a little baby. How ever, i would like to point our a few things, the construction on the road is temporary and almost done (maybe less than... More

L52094
Atlanta, GA
Contributor
11 reviews
11 helpful votes
4 of 5 stars Reviewed January 30, 2012

Just got back from our trip. All of the improvements made over the last year are wonderful, mainly, the new bed! Love that the place is being revitalized and brought back to its former glory. I'd be proud to bring friends here now and wouldn't hesitate to recommend to others. The scuba dive instructor on site, Gustavo, was great too... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Thank you so much for your review and we are so glad to see our guests are happy about the improvements we have made in the rooms and overall ambiance. Thank you for the tips, well taken and will make sure to implement soon. have a wonderful day and again thank you! More

lisa4travel
Kirkland, Washington
Senior Reviewer
10 reviews
14 helpful votes
4 of 5 stars Reviewed January 30, 2012

I just spent my 3rd year at Costa Sur. Granted, the main reason that I stay there is because I go with the same group of people every year and they all own units there. I will be honest in that the property is run down a bit. But Costa Sur has taken over and has been making improvements. They... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Dear Lisa, thank you so much for your review. We will go ahead and take your suggestion to implement more music in the bar area, i agree with you 100%. I'm glad you like the new beds and TV's, we do too. have a great year and see you soon! More

mvburke
Washington, DC
Senior Contributor
29 reviews
18 helpful votes
4 of 5 stars Reviewed January 27, 2012
5
people found this review helpful

The previous week we stayed downtown and could not take the noise. Costa sur, at least in prime season, is quiet and peaceful. The pool area is a delight with lounge chairs or tables and chairs for reading, sunning, relaxing, cards, scrabble, etc. The food at the restaurants near the pool and ocean is good and moderately priced. The food... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Thank you so much for your review. we really appreciate the time you have taken to share your experience with the rest of the TA community. Have a great day and hope we have the pleasure of welcoming you back into Costa Sur soon! More

Ken58557
Langley, Washington
2 reviews
4 helpful votes
5 of 5 stars Reviewed January 20, 2012
3
people found this review helpful

We love Costa Sur and have stayed here numerous times. I especially like the studio rooms with the older Mexican design. And the new beds are soooo comfortable. They all face directly out to the ocean. The lagoon ceated by the breakwater is so nice and protected from the surf, but you can still relax and sleep with the sound... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Dear Ken, Thank you so much for your kind words. I will make sure to pass them on to the rest of our staff. Its very rewarding reading reviews like yours...we really working hard to make Costa Sur a unique experience for all our guests and time share owners. Have a great day and see you soon! More

dave p
Chicago, Illinois
2 reviews
3 helpful votes
4 of 5 stars Reviewed January 18, 2012
3
people found this review helpful

We loved just about everything here: staff, restaurant, happy hour, location, NYE party. Only problem: our nice room was a corner on the top floor & it caught a lot of highway noise from trucks & buses going up the hill all night long. The desk was very accomodating in giving us a different room where the only sound was... More

Was this review helpful? Yes
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
February 7, 2012

Dear Dave, Thank you so much for sharing your experience and great tips to the rest of the TA community. We hope to see you back in our resort really soon. Have a great year. More

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Costa Sur Resort & Spa Also Known As

  • Playa Del Sol Costa Sur
Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico

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Costa Sur Resort & Spa
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