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All 113 Puerto Vallarta hotels »

Costa Sur Resort & Spa

3.0 of 5
Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Hotel amenities
Costa Sur Resort & Spa
Ranked #40 of 113 hotels in Puerto Vallarta
4.0 of 5 stars 224 Reviews
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224 reviews from our community

What travelers say about this hotel
  • Howard johnson(8)
  • Pool area(6)
  • Happy Hour(4)
  • Private beach(4)
  • Wait staff(3)
  • Time share(3)
Traveler rating
    61
    89
    32
    22
    20
Only show reviews for Family (37) | Couples (80) | Business (2)
Date Rating
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

This was my second time to Puerto Vallarta, first time we spent closer to downtown. We were happy with the hotel. Nice staff, not too pushy about the time shares, but we did end up unplugging our phone as some guy from the front desk asked us multiple times to go on the presentation. Felt like it would be a... More

Was this review helpful? Yes
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear guest, Thank you so much for your review. We appreciate the fact that you take your time to write about your experience at Costa Sur. I am sure it will help a lot of future guests to come. Have a great day and hope to see you back in Costa Sur very soon. More

LA, CA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2012

I recently stayed at PV's Costa Sur Resort & Spa for my Birthday (last week 5/3-5/10). I LOVE PV & had a BLAST. Costa Sur is a nice hotel to stay. It is located away from the hustle & bustle of downtown & has a nice private beach/lagoon. We took the bus everywhere. The bus stop is right across the... More

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See 4 more reviews by d5877 for Puerto Vallarta
Redding, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 12, 2012
3
people found this review helpful

Just returned from our fourth trip to PV - and our first stay at Costa Sur. We found the staff to be without exception courteous, attentive, well informed and eager to help in any way they could. We felt like they genuinely cared about us and wanted to make sure we had a wonderful time. One unexpected bonus worth mentioning... More

Was this review helpful? Yes
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear Benny, Thank you for your review about Costa Sur. We are glad we were able to meet your expectations. You are right, happy hour should be longer! Will bring it up in the next management meeting. Have a great day and hope to see you back in Costa Sur very soon! More

washington
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 8, 2012

Costa Sur is a bit like wine. You can buy a crappy bottle of wine that tastes wonderful with good food and good friends or you can drop $200 for a bottle that tastes like the $8 stuff. Costa Sur is the $8 bottle that with the right people feels like much more. Think of it as the place where... More

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See 2 more reviews by snowseekerWA for Puerto Vallarta
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear Snowseeker, Thank you for your detailed review. We take in consideration and carefully read every single review written about Costa Sur. We wish you many great trips ahead. More

Toronto, Canada
1 review
5 of 5 stars Reviewed May 1, 2012

Thanks to the wonderful staff and our wedding coordinators (Gelsey & Mabel) at Costa Sur we couldn't have asked for a more amazing event! Everything was taken care of with great care and with attention to the smallest details (from napkin colours to the bouquet to our dinner menu and, and, and...). Our guests really enjoyed themselves and were constantly... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear N and F, Thank you for writing about your experience at Costa Sur. Having you as guests and also coordinating your wedding was a bliss. We really enjoyed seeing how you and your family had a terrific time. We do hope to you back in Costa Sur really soon. Big hug, More

Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 30, 2012

My husband and I own thru Interval and we traded for Costa Sur last minute. I was a little worried about only having 1 restaurant on site since we were going to do all-inclusive for 5 days, but the food was AWESOME! There was a buffet for a couple days and then mostly order from the menu the rest of... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear Jaelynn, We are so glad you enjoyed the time you spent with us. That kayak ride was long! but when you are on vacation 3 hours is nothing if you are in the ocean overlooking beautiful colorful fish. I will make sure to congratulate Enrique on his great service. Hope to see you back in Costa Sur very soon! More

San Francisco, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

We traded out our timeshare through interval last minute and this was the only place available in Puerto Vallarta. We should have taken that as a sign. We knew this would be no Four Seasons, but it was more than disappointing. Although we had reserved 7 nights, we only stayed for one and then found much better accomodations elsewhere. It... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear guest, We feel so sorry about not being able to meet your expectations during your visit to Costa Sur. I am glad you were able to accommodate yourself in a hotel of your liking. Regards, More

Upland, CA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2012
3
people found this review helpful

My husband and I have been coming to Costa Sur (orignally known as Costa Vida) for the last 16 years, and have seen a great deal of improvements made, especially in the last year when new King mattresses (super comfortable!) and flat screen TV's finally replaced the older ones. In our studio room, the free Wi-Fi worked well fairly consistently... More

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gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Dear Barbara, Thank you so much for your detailed review. I am sure it will be very helpful for future guests. Take care and come back to visit us soon! More

Vancouver
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2012
3
people found this review helpful

We traded our timeshare week to come here. As others have said, its location is great, the lagoon is wonderful for swimming and OK for snorkeling. We found the unit to be clean, but a little outdated. Costa Sur still uses keys for the doors and safe instead key cards and keypad. Not a deal breaker, but it's been a... More

Was this review helpful? Yes
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
May 22, 2012

Thank you so much for writing about your vacations at Costa Sur. We have taken your comment about the bar tending service very seriously and we thank you for sharing it. We hope to welcome you back in Costa Sur very soon! More

San Jose, California
Contributor
18 reviews 18 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2012

Costa Sur Resort is just south of the town of Puerto Vallarta. It is a self-contained resort right on the Beach with its own lagoon which is great for swimming and snorkeling. The personnel who work at the resort are amiable and helpful, the tourists unpretentious and friendly. It is quiet while being child-friendly. To go into the town is... More

Was this review helpful? Yes
See 8 more reviews by anacaro15 for Puerto Vallarta
gelsey fadul, Director of Sales at Costa Sur Resort & Spa, responded to this review
April 17, 2012

Dear Ana, thank you so much for your kind review. I will share your comments with the rest of our staff. We do hope to see back in Costa Sur soon! Have a terrific day! More

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Additional Information about Costa Sur Resort & Spa

  • Playa Del Sol Costa Sur
Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Price Range: $$

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