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Costa Sur Resort & Spa

3.5 of 5 Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Certificate of Excellence 2014
Costa Sur Resort & Spa
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Costa Sur Resort & Spa
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635 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, MN
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Costa Sur for the first time, though have been coming to PV annually for over 15 years - feels like our second home! The Costa Sur is an old hotel and is showing it - yet, we really have no complaints. Room was big, clean, excellent daily maid service - and if you desire to be directly... More 

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and were able to provide a successful vacation experience. We have been working on the wifi issue (our buildings are made of hard concrete) and we hopefully... More 

Chapala, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location is quite far from downtown. Wherever you need to go, transportation is required. Our room was nice, clean and comfortable. It is not a big hotel with many swimming pools or restaurants. We did not spend much time by the pool, because when the tide is out, there's a nice breakwater to swim in. Also, the sea water... More 

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your stay at our Costa Sur. We are glad to know some of our services satisfied your expectations and delivered a nice vacation experience. We thank you again and hope we will have the opportunity of hosting you in a future. Regards. More 

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

Just back from a 4 night stay -- loved Costa Sur--starting from the transport from the airport, to the helpful, always pleasant and very good natured staff----oh, and did I mention the view from the room? Fantastic! Narrow balcony but plenty of room for chairs. Yes, simpler accommodations, but very comfortable and clean. I'll definitely go back.

Was this review helpful? Yes 3
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is pleasure for us to know that we were able to satisfy your expectations and that we provided a successful vacation experience. We hope to have the opportunity of hosting you again in a future at your "home... More 

Washington
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This little gem is just a short bus ride from downtown Puerto Vallarta, bus stops in front. Every room is beachfront. Studio's include a small kitchen with fridge and 2 burner cooktop. Bathrooms are large, beds are kingsize and comfy. Fun activities by an awesome group, Jose, Arturo and Veronica. The servers are all top notch and hospitable, Flavio, Kiki,... More 

Was this review helpful? Yes 7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. it is a pleasure to know we exceeded your expectations and that you had a wonderful vacation experience. Our staff is a large part of our success and we are very proud to see they demonstrated it by giving you... More 

Midland, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel great employees, Christmas was a great time to go, lots of celebrations going on at the hotel and downtown. Met some wonderful people at Christmas Mas at Our Lady Of Guadalupe church, it was a beautiful service plus a gorgeous little church. Walked down the beach front city area, lots of cute shops and restaurants. The gelato was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Linda thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and thet we provided a successful vacation experience. We are proud od our staff as they are a large part of our success and we will... More 

Ajijic, Mexico
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Old fashioned hotel with fabulous location and views. Service very friendly an efficient. Clean, very comfortable beds, good if not great food. Beach front. Fun activities on site. 10 minutes into the centre of old town PV. Great value for money. Highly recommended if you are not expecting modern and trendy!

Review collected in partnership with this hotel

Was this review helpful? Yes 6
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Paula thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations, as well as having provided a successful vacation experience. We hope you will give us the opportunity of hosting you again in a near future at your... More 

Lake Forest, California, United States
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went here for a family vacation over Christmas and had a great time. I was here with my 8 month old and it is definitely a great place to stay with little ones. The rooms are huge. Small kitchen with full fridge (such a plus if you have a baby!) and a view to die for. We fell asleep... More 

Was this review helpful? Yes 7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Krista thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that your family vacation was a success. It is a fact one of the factors, besides the views, that is a big part in our guests' experience... More 

ARVADA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We bought the Travelzoo 4 nights for $299 and it was flawless. The airport transfer was easy to find and quick. We were provided with a taxi directly to the hotel with no charge, except tip. Upon our arrival, the check in went well and we were given an end room on the 6th floor. There was minimal road noise... More 

Was this review helpful? Yes 7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. We are glad we were able to satisfy, overall, your expectations and that you had a nice vacation experience. We have taken note of the problem encountered at the Bar area and want to assure you that we will take... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent 6 weeks at this resort. The staff are great and extremely helpful. Restaurant and bar waiters will go out of their way to look after you. Unfortunately it is a very small place and when there are weddings ( there were three one weekend) the place tends to get very noise till very late and overcrowded, especially when... More 

Was this review helpful? Yes 3
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that you had a successful vacation experience. Our staff is one of the highlights of the resort and they proved it once more by giving you... More 

Kansas City
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is on the far South of PV. We had our adult daughters stay here for 3 nights. The room they had had a small kitchen, two nice beds, and a wonderful balcony overlooking the bay. Right below the balcony, they have a large area that is surrounded by large boulders. This area is a good place to swim,... More 

Was this review helpful? Yes 7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mary thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to know that we were able to satisfy your expectations and that you enjoyed a nice family vacation experience. We will be waiting for you in the future at your "home away from home", hoping... More 

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#17 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#24 Romantic Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta

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