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All 119 Puerto Vallarta hotels

Costa Sur Resort & Spa

3.5 of 5 Hotel   |   Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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72%
Ranked #35 of 119 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
LOLBerti Emmetsburg, Iowa
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  • Reviews (539)
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539 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Emmetsburg, Iowa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to Mexico and WOW it was nothing like I thought. The staff was friendly and spoke English. The food incredible. The first night there we saw whales from our balcony. Not a bad view of the ocean and the hills. A quick bus ride to town and the beach scene in town.

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having commented on your recent stay at our Costa Sur. It is a pleasure to know that we were your first lodging experience in Mexico and we are proud to have been able to satisfy your expectations, as well as your vacation experience. Once again thank you and we hope you will give... More

Cuernavaca
Top Contributor
78 reviews 78 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'd say 90% of the attraction of this hotel is the laguna they constructed around the beach zone. It creates a much safer environment for young children to swim in by calming down the waves as they break towards the shore. Our 8 year olds could spend the whole day there without us having to watch over them the whole... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Bo thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know we were able to satisfy your expectations and that you had a good vacation experience. We have taken note about your beverage comments and will make sure to check on this matter... More

Las Vegas, NV
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

this gem of a hotel is 20 minutes off the beaten path of the heart of Puerto Vallarta and quite charming. The best part of the hotel is the service, food and the great private lagoon that surrounds half of the hotel. Our breakfast table that we always dined at every morning sits right next to the private beach overlooking... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Merrie thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that your vacation experience was a great one. Our staff is definitely the heart of our Resort and we will make sure to pass your comments along... More

Tri-Cities, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I spent two great weeks at Costa Sur in June. Everything was great, food, rooms, food and especially the great staff. Veronica is very nice and a wonderful resource. The entire staff is friendly and willing to help in anyway possible. The location is excellent situated between Mismaloya Beach and downtown. Transportation by bus or taxi is... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Joe thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know we were able to satisfy your expectations and that you had a great vacation experience. We are proud of our staff and we will make sure to pass your comments along... More

Isafjordur, Iceland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I travelled to Puerto Vallerta from Guadalajara for a weekend in december. We bought a groupon for this hotel so we stayed for 2 nights. The hotel was beautiful and we loved everything about it. The room was gorgeous with a view of the ocean. The wifi connection wasn't all that good but we enjoyed each others... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about you stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that your vacation experience was a good one. I would like to confirm that, since your visit, we have considerably upgraded our WiFi system and we are sure you... More

Stony Plain
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Older hotel but will return. Wifi is brutal. Rooms are very clean and staff friendly. Did not have an all inclusive package but was quite happy taking the bus to Old Town to eat. Did eat at the hotel twice and was not impressed. Loved the snorkelling in the lagoon and met several people who returned yearly. Very small older... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Shona thank you very much for taking the time to comment about your past stay at our Costa Sur. We have taken note of the issues you encountered and will make sure to take the necessary corrective steps to fix these problems. Once again thank you very much and we hope you will give us the opportunity of hosting... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

An extended family get away 6/19-6/26. The hotel is older, but we enjoy the location. I think they need better activities onsite, however easy too get to town. only 2 issues was the taxi ride back to the airport. The driver wanted to charge more than he said at the hotel. Some family members had left the day before same... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sharone thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure and a pride to know we were able to provide you with a good vacation experience and that some of our staff members shined above the rest. We will make sure to let them know about... More

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

I got married at Costa Sur in June and they did an amazing job. Mabel our wedding planner took care of all the details and made the day as amazing as I expected. Not only was the wedding perfect, the staff, food, accommodations were amazing as well. The staff were very friendly and treated you like family. The resort is... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Raymi thank you very much for having taken the time to comment about your recent stay and wedding at our Costa Sur. It is a pleasure to know that we were able to satisfy your expectations and that the overall experience was a great one. We will make sure to pass your comments along to Mabel, who does a... More

San Diego, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Been coming here sense I was 16! Not much has changed, staff is still great, although missing a few of the regulars. Food has gone a little downhill but other than that everything is the same. Great pool, good cocktails and perfect beach for swimming and snorkeling. Be back again soon!

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Jamie thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know that we are still able to satisfy your expectations and that your vacation experience remains a good one. We have taken note of your remarks regarding the food and will check on this with... More

1 review
3 of 5 stars Reviewed 3 weeks ago

Traveled with several friends, non-inclusive package with free breakfast was just enough for 4 people with two rooms (2 packages). Amenities are limited, resort beach is small, staff is welcoming although lack sincerity for some reason.

Was this review helpful? Yes
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Hector thank you for having taken the time to comment about your recent stay at our Costa Sur. We are sorry we were not able to fully satisfy your expectations, but hopefully your vacation experience was good enough as to give us another opportunity and show you we can be a great place to vacation. Once again thank you,... More

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
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Also Known As:
Costa Sur Resort And Spa
Costa Sur Hotel Puerto Vallarta
Playa Del Sol Costa Sur

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Puerto Vallarta #19 On the Beach Hotel in Puerto Vallarta #26 Family Hotel in Puerto Vallarta #30 Romantic Hotel in Puerto Vallarta #35 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 
Number of rooms
202

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