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Costa Sur Resort & Spa

3.5 of 5 Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Certificate of Excellence 2014
Costa Sur Resort & Spa
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Costa Sur Resort & Spa
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601 reviews from our community

Traveler rating
    201
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    87
    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (195)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (157)
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Rolla, North Dakota
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We found a deal on Travelzoo that included shuttle from the airport, room credit, snorkeling and kayaking. We thought it was an excellent deal so we decided to try out Costa Sur. We were a little nervous at first since the resort seemed quite a bit south of other resorts. When we arrived we were pleasantly surprised. We were approached... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have been coming to Costa Sur (Costa Vida for old hands) for over 20 years and can't wait to get back! There have been great upgrades to the facility and services. The staff is the best! If you want great service in a fantastic setting don't miss it.

Was this review helpful? Yes 1
Minneapolis, Minnesota, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Costa Sur came onto our radar from a TravelZoo deal that offered a seemingly too-good-to-be-true package. It wasn't--too good to be true, that is. Three nights, four days, a resort credit, free paddle boarding and snorkeling all for a very reasonable price. There was the obligatory time share pitch (optional, but they buy your breakfast if you'll endure the pitch).... More 

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Jason thank you very much for taking the time to comment about your past stay at our Costa Sur. We are very glad to have been able to satisfy your expectations, as well as provided a great vacation. Our staff is a large part of our success and all mentionned proved it once again. We will make sure to... More 

Newbury Park, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We own a Timeshare in Miami Beach and exchange to various resorts available through Interval International. We stayed here for our first time December 2014 in a Studio (Room 406) in the North Tower. We loved it!!! The room was quite large for a studio, and the King bed was very comfortable. Great ocean view off the balcony. Nice little... More 

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mark thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to learn we were able to satisfy your expectations and that you enjoyed a great vacation. We hope to be able to host you very soon at your "home away from home" and thank you... More 

alma, mi
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Costa Sur is a old resort that has spectacular ocean views . There hotel is lined on a rocky coast that gives a beautiful view of PV city and islands. The staff are very friendly and welxoming. All speak good English and are even willing to help with Spanish lessons. Resurants are excellent and we'll priced. I suggest breakfast buffett... More 

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that you had a nice vacation. Our staff is a large part of our guest's experience and we are proud they showed it once more. We... More 

Guadalajara, Mexico
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has great location, with a bus stop across the street, but thats almost all the good about the property, the staff wasnt corteous, we chose the EP plan, and since the beginning the front desk guy try to sell us the All inclusive plan, but he was attentive and kind. Iraida the girl at concierge service, was only... More 

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for having taken the time to comment about your recent stay at our Costa Sur. Your observations are very important to us and we are avery sorry to hear we were not able to satisfy your vacation experience. We want to assure you that we have taken note of each and every one of the issues... More 

Medford, Oregon
Top Contributor
156 reviews 156 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived Sat. early and our room wasn't ready so we changed and headed to the pool area. It was crowded. No loungers around the pool and lot's of people in the outside dining area. We headed to the beach area where there were some loungers available. The beach is a little rocky in some areas. The enclosed lagoon is... More 

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that we provided a succesful vacation experience. Our staff is a very important part of our resort and, once again, our Food & Beverage staff showed... More 

Canada
1 review
1 of 5 stars Reviewed 1 week ago

Went to Costa Sur on a day pass today. What a huge disappointment. The service from the wait staff was dreadful. We had to go to the bar and ask for all our drinks. Breakfast was cheap and nasty and had to fend off wasps through out the day We had to go up and order our own lunch which... More 

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Señora we thank you for having taken the time to comment about your recent experience at our Costa Sur. Your comments are very important to us and we have taken note of the issues you mention in order to take all the necessary corrective actions and resolve the matters. We are very sorry we were not able to satisfy... More 

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Costa Sur is an older resort that has been updated in the last couple years. Each room has new TV, comfortable beds and a fantastic view of the ocean. The staff is very friendly and food is surperb. A short bus ride gets you into town for shopping and site seeing and there are plenty of other activities.

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to learn that we were able to satisfy your expectations and that you enjoyed your vacation experience. Once again, thank you, and we hope you will give us the opportunity of hosting you at your "home... More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are very friendly and extremely helpful and the oceanview was just amazing during day or night! Our room on floor 5 was very clean and spacious with a rustic feel. We did not opt for all inclusive but the desserts we ordered for room service was good. The hotel is a short and easy bus ride from zona... More 

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know that we were able to satisfy your expectations and that we provided a good vacation experience. We hope you will give us the opportunity of hosting you again, in the future,... More 

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#13 Spa Hotel in Puerto Vallarta
#19 On the Beach Hotel in Puerto Vallarta
#22 Romantic Hotel in Puerto Vallarta
#30 Family Hotel in Puerto Vallarta

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