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Costa Sur Resort & Spa

Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Costa Sur Resort & Spa
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848 Reviews from our TripAdvisor Community

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Colorado
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went here as a treat to enjoy the sunday brunch and a little pool time as we were staying in a condo in town. Can't beat the price $250 pesos per person. Actually delicious typical food - the best waffles I've had in PV and great mexican food as well - excellent pozole and birria. The property is older,... More 

Helpful?
Thank flavorQ
Puerta Vallarta
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This place is pretty great, has it's own beach and lagoon for snorkeling. Clientele tends to skew older. Staff is very friendly and helpfull, booked car for me confirmed our plane reservations. Food is always very good. Bus to downtown or points south is right outside so no need to take a cab for all excursions. Room on 8th floor... More 

Helpful?
Thank Kaakeman
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your kind review regarding your recent stay at our Costa Sur. It is a pleasure for us to know we were able to satisfy your expectations and that we delivered a great vacation experience. We are glad our staff took very good care of you and we will make sure they receive a... More 

Scottsdale, Arizona
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved our stay here and will definitely return for the same rate! Cost efficient for those on a budget yet still worried about safety and enjoyment. We stayed on the 6th floor of the south tower. Studio was large in size with a couch and kitchenette, great views of ocean right from your room's balcony. The room may be... More 

Helpful?
Thank Dee M
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Dee thank you very much for letting us know about your last stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and provide a great vacation experience. We hope you will come back to your "home away from home" in the near future and we thank you once again. Cordially. More 

merion pa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Highlights are the great location, friendly staff, the lagoon, and pool. Only minutes to the downtown on the bus which stops outside the door. Our room faces the ocean and we can hear the sound of the waves crashing on the rocks. View is spectacular from the balcony. Room is spacious, and most important for me, the mattress is very... More 

Helpful?
1 Thank jennifer92244
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Jennifer thank you very much for your nice comments regarding your actual stay at our Costa Sur. We are very glad we are being able to satisfy your expectations and that the first week has been a succesful one. Hopefully the second week will be as enjoyable, if not more. Once again thank you for choosing us and we... More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

While not a high end resort and they do not purport to be one, this was a surprisingly enjoyable week. We were in a one bedroom in the south tower. Very spacious unit and balcony with amazing ocean view. As already identified in many reviews the place does need refurbishing. We were invited, not bullied to attend a presentation and... More 

Helpful?
1 Thank Pamela H
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Pamela thank you for letting us know your impression about your recent stay at our Costa Sur. We are glad we were able to satisfy your expectations as well as to provide a succesful vacation experience. We have taken note of the mishappening you encountered on your last evening and we will make sure to take the corrective actions... More 

Big Bear Region, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have been coming to this resort for years and it never seems to improve. The maintenance is falling way behind and it shows. The income per unit is $32,500.00 per year and in the last 3 years, they have painted the bedroom, replaced the TV and the clock in the kitchen. When we checked into our room we found... More 

Helpful?
Thank Bob M
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mr. Miller thank you for the time taken to let us know about your recent stay. These comments are very important to us, as they allow for corrective actions to be taken immediately and make sure this mishappenings are taken care of. We are very sorry you feel this way but you can be sure that investment in the... More 

Iowa
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a spot to just relax this is the place for you. The setting is amazing. All the rooms are right on the beach. The sound of the waves crashiing is incredible. The food was excellent. The staff courteous and attentive enough but not pesky. The guests were friendly. We had a great time. Buses and... More 

Helpful?
Thank Mark and Jody S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mark & Jody thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were able to provide a succesful vacation, as well as for having satisfied your expectations. Our Food and Beverage staff will be very happy to know you enjoyed your time with them and... More 

Gibsons, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just got back from 2 weeks at this hotel, our 3rd visit in the last six years. Doubtful if we'll return. The biggest reason for originally choosing this place was the breakwater and lagoon, which was wonderful our first trip. Wasn't quite so good our 2nd time and this time the rocks were so spread out at the bottom... More 

Helpful?
2 Thank Montycat7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for taking the time to let us know about your recent stay at our Costa Sur, as your comments are very important to us. I would like to let you know that the breakwater has indeed been eroded by the high tides Puerto Vallarta and all the Pacific ocean's coast have been experiencing in the last... More 

Oregon
Level Contributor
190 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was on the 8th floor which has been renovated. They had us just off of the elevators and I worried that we would hear "noise" but we did not hear a thing. Once we closed our room door, all we heard were waves! <----- which were exactly what I wanted to hear! Our room was spacious and clean.... More 

Helpful?
1 Thank 777Deana777
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you much for taking the time to comment on your recent stay at our Costa Sur. We are very glad all our staff was able to satisfy your expectations and that your stay was a succesful one. It is a fact we are very well located and our rooms all being ocean front the views to Banderas... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property is ideally situated right between the mountain and the ocean. Each unit in the twin towers faces the ocean. One tower houses all studios and a penthouse, the other one and two bedroom units. All have kitchen facilities. Entry is on the 6th floor and the first floor has the restaurant, bar, snack bar and two pools. One... More 

Helpful?
1 Thank bavaria93
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for commenting on your recent stay at our Costa Sur. It is a fact that, being an ocean front property, we try to give our guests the best ocean view for breakfast and lunch and, weahter allowing, dinners so you can enjoy the magnificent views of Banderas Bay, the Cascada restaurant being kept as a backup... More 

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