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All 121 Puerto Vallarta hotels

Costa Sur Resort & Spa

3.5 of 5 Hotel   |   Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Costa Sur Resort & Spa
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72%
Ranked #37 of 121 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
peytonboo14
  • Overview
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547 people have reviewed this hotel

Traveler rating
    176
    218
    82
    45
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122
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
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English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Costa Sur is an amazing place to stay. The pools were clean and nice. They had an adult pool and a kids pool which was nice! They had a spa area, a little restaurant, and they had a bar which sold virgin drinks etc. there beach was very nice but it was rocky. I personally would perfer sand! The last... More

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and were able to deliver a good vacation experience. Just as a comment, July and August are the big vacation months for Mexican kids and most of... More

Leon, Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband and I found a groupon deal about this hotel, and we finally decided to purchase the package (four nights with daily American breakfast ) after reading the positive comments here. The room is clean, spacious with great ocean view, however, the fixtures and furniture definitely needs some updating. The closet/dresser made squeaky sounds whenever I tried to open... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Cindy thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We would like to sincerely apologize for the mishappenings you went through, as well as assure you that we will be reviewing them with our Department Heads in order to take the necessary corrective actions to avoid them from... More

Pittsburg
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our Wedding and Reception there on July 28th, 2014, also we stay for our honeymoon a full week... and all we can say is, that this place is awesome!!! the service is excellent, the food is really good, our Reception Banquet was Incredible, our guest continue talking about it and the staff is Awesome, but Specially Mabel M.... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Juan Manuel thank you very much for having taken the time to comment about your recent stay and wedding ceremony at our Costa Sur. It is a pleasure for us to know that we were able to satisfy your expectations, as well as your and your guests' vacation experiences. We will make sure to pass you comments along to... More

Houston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great views...nice rooms...Away from the hectic downtown area. Very nice people. Everyone was helpful and friendly. Among many are Victor at the bar and Juan Carlos at the front. Keep up the good work.

Was this review helpful? Yes 3
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that we delivered a good vacation experience, with the help of our staff. They are a major reason for our resort to be recommended and Juan... More

Columbus, Ohio
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So far this year, I have visited Costa Sur in January (sola), March (with daughter), June ( with daughter, sister and niece.) July (sola). I don't think I need to say more but I will. :) In March, my daughter walked into the Lobby and said, "Oh Mom, I love it." We stayed in a Studio, north tower. It was... More

Was this review helpful? Yes 11
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we have been able to satisfy your expectations and vacation experience every time you have decided to visit us and we are very proud of our staff showing the care and attentiveness they have... More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a 1 bedroom suite through my friend's time share and it was the best decision that we made for our stay. The room was spacious and clean, not super modern, but had all the necessities. It was our first time out of the country and the staff made us feel like family. We did not purchase the all... More

Was this review helpful? Yes 5
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Chaena thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to have been able to satisfy your expectations, as well as having delivered a great vacation experience. We are very proud of our staff and Raul just showed you the face of our hospitality... More

Lake Arrowhead, California, United States
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let's be honest: I don't travel well. I get nervous. It makes my husband crazy sometimes. My idea of camping includes a feather bed and room service on speed dial. So when I read some of the reviews about Costa Sur, I just have to say this: What this location lacks in bright shiny granite travertine stainless steel finishes, it... More

Was this review helpful? Yes 7
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Theresa thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know that we were able to satisfy your expectations and that you had a great vacation experience. It is a fact that our staff are the heart of our Resort and we... More

Clayton, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

My buddy bought these vouchers off Interval International for about $350 a piece. So we all said "how bad can it be"? After all, It is right on the water and has its own private lagoon! We figured old world Mexico with a little extra rustic thrown in. Well, here we go. We checked into the 1 bedroom supposed new... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for having taken the time to comment about your recent stay at our Costa Sur, as these are very important to us. We would like to offer our apologies for the incidents you went through as well as assure you that we have taken note of your observations and will be working on the issues in... More

Emmetsburg, Iowa
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first trip to Mexico and WOW it was nothing like I thought. The staff was friendly and spoke English. The food incredible. The first night there we saw whales from our balcony. Not a bad view of the ocean and the hills. A quick bus ride to town and the beach scene in town.

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having commented on your recent stay at our Costa Sur. It is a pleasure to know that we were your first lodging experience in Mexico and we are proud to have been able to satisfy your expectations, as well as your vacation experience. Once again thank you and we hope you will give... More

Cuernavaca
Top Contributor
79 reviews 79 reviews
32 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'd say 90% of the attraction of this hotel is the laguna they constructed around the beach zone. It creates a much safer environment for young children to swim in by calming down the waves as they break towards the shore. Our 8 year olds could spend the whole day there without us having to watch over them the whole... More

Was this review helpful? Yes 6
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Bo thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know we were able to satisfy your expectations and that you had a good vacation experience. We have taken note about your beverage comments and will make sure to check on this matter... More

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Puerto Vallarta #21 On the Beach Hotel in Puerto Vallarta #26 Family Hotel in Puerto Vallarta #29 Romantic Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 
Number of rooms
202

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Costa Sur Resort & Spa and other travelers.
3 questions

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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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