Costa Sur Resort & Spa (Puerto Vallarta, Mexico) - Hotel Reviews

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico

Region: Mexico > Jalisco > Puerto Vallarta

Amenities:

Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#29 On the Beach Hotels in Puerto Vallarta

Price Range: $

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from the south side of Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more less

Reservation Options:: TripAdvisor is proud to partner with HostelWorld, Cheap Tickets, BookIt.com, Travelocity, Booking.com, EasyToBook, Priceline, Agoda, Expedia, Venere, HotelsClick, Tingo and Hotels.com so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Costa Sur Hotel Puerto Vallarta; Costa Sur Hotel; Costa Sur Resort And Spa; Playa Del Sol Costa Sur

Colleen-Okotoks

Okotoks, Canada

2 reviews

“Great place to relax!”

Reviewed May 21, 2013 NEW via mobile

We stayed (3- 55+ adults) stayed for a week in February. resort a bit dated but clean, quiet, amazing views, good pool. Lagoon was great for snorkelling. Bus into PV right across the street, lots of cabs available. Would stay again.

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Lindsay L

Nashville, Tennessee

“Best Honeymoon Experience!!”

Reviewed May 20, 2013 NEW

We booked this resort through a deal on Living Social and I'm SO glad we did! The resort was clean and the staff was so friendly. Everyone was so accommodating and helpful. We had a one bedroom King Suite with a full kitchen and one and half bathrooms. We went to the market for a few things and made breakfast... More

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idodetails

Elkhorn, Wisconsin

Senior Contributor

37 reviews

6 hotel reviews

Reviews in 22 cities

10 helpful votes

“More Plus than Minus”

Reviewed May 15, 2013

We stayed at the Costa Sur Resort while in PV for a family wedding. Since we love to explore the town and the restaurant, no All Inclusive was attractive, and this hotel was suggested by the Wedding hotel. We were very pleased overall. The rooms are older, but our room[s] were exceptionally clean. We tried several rooms, as we needed... More

See 2 more reviews by idodetails for Puerto Vallarta

Lynn K

Oldsmar, Florida

“Don't eat the food”

Reviewed May 12, 2013

We just returned from Mexico. The trip was great, the costa sur was not. Hotel is old, rooms need new furniture, baths and new kit. The only thing they updated was the t.v. Bed was comfortable. View was great but small balcony. Now for the worst part. The fun in this hotel sucks! I still have the runs

To: Lynn Lynn, we were sorry to hear about the negative points in your experience with us, although you were fair about including some of the positive features of Costa Sur, such as the incredible views and new beds and TVs. But we won’t be satisfied until we have resolved the other issues you mention. We have a team working... More

Ray F

Kelseyville, California

9 helpful votes

“Disappointing.”

Reviewed May 10, 2013

On a previous stay at Costa Sur we were very happy and on the basis of that experience we pruchased a TLA membership for return trips but much to our disappontment our recent trip 4/29-5/6/2013 we found that the ambiance had changed drastically. No longer is it a resort of relaxing ambiance, good food and service-it had changed into a... More

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Ray F has 1 more review of Costa Sur Resort & Spa

“"a vacation to remember and repeat"”

Reviewed December 20, 2011

To: Ray F. We were very sorry to hear about your disappointment with your stay at Costa Sur. We try to maintain a comfortable balance with visiting groups who come to enjoy the unique pleasures of our lagoon and beach. Once in a while, we let that balance get away from us and that was apparently the case during your... More

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travel334

St. Croix

Reviewer

5 reviews

5 hotel reviews

Reviews in 3 cities

7 helpful votes

“Awesome, traditional small hotel feel”

Reviewed May 7, 2013

I don't know why there are so many people that have given this hotel a bad review. Some people must have incredibly high expectations to think every property is going to be 5 star. This property is one of the oldest time shares in Puerto Vallarta and while the rooms are a bit dated, they are well maintained and very... More

Thank you so much for your kind review. I feel the same way as you do about the reviews...we are a small, quaint, traditional 4 star hotel located minutes away from one of the most beautiful town in Mexico, Puerto Vallarta. We do not advertise brand new, 5 star, deluxe accommodations, so dont know why some of our guests have... More

Dirk S

Santa Fe, New Mexico, United States

1 review

1 helpful vote

“My wife and I had a great time at Costa Sur!”

Reviewed May 2, 2013

The room was in good shape and we enjoyed drinks by the pool with a great view. The help was fabulous and the front desk was very attentive. The view is wonderful and the lagoon is a fun experience! I really enjoyed a relaxing massage from the spa.

Dirk, Just a quick note to say thank you for your very kind comments about our resort and especially about our staff. Yes, they are “fabulous” and we are all very pleased to hear that your stay was a complete success. C’mon back. We we will try to surpass your last stay with us. Thank you again, More

Kgaribay

Los Banos, California

41 reviews

Reviews in 15 cities

6 helpful votes

“Staff is so friendly!”

Reviewed May 1, 2013

I feel as if Costa Sur is a hidden gem! The scenery from any room you book is priceless. As you stand on your balcony, you have Los Arcos to your south and the lovely Puerto Vallarta skyline to your north. Lots of warm hospitality thrown in to add to the overall pleasure of your trip. The room staff are... More

See 15 more reviews by Kgaribay for Puerto Vallarta

Kgaribay has 1 more review of Costa Sur Resort & Spa

“Fun at Costa Sur”

Reviewed May 28, 2012

Thank you so much for your comments about your experience at Costa Sur. We must agree that it is a “hidden gem.” We also hasten to agree with your warm remarks about our staff which are the pride and joy of our resort. Please come back so that we can try to do even better. We are always happiest when... More

sarcon64

Plymouth, Michigan

“like my favorite jeans”

Reviewed April 29, 2013

super comfortable not most modern but friendly staff great food and a million dollar view made up for being small lagoon had lots of varied fish and very relaxing worth a try .bus stops out front 7 pesos into town try north tower room 720 or upper floors

Thank you very much for your generous comments about your experience at Costa Sur. It is true that our resort is “not the most modern,” but as you note there are many features that make up for that, including “friendly staff, great food and a million dollar view.” We are also very pleased that you enjoyed our private lagoon which... More

Julia J

Portland, Oregon

Senior Reviewer

6 reviews

3 hotel reviews

“Would have been ok, had we not all gotten ill”

We received an awesome deal on our room here via a Living Social deal. We were in PVR for a wedding and multiple sets of guests also stayed here. We had a one bedroom suite in the updated tower. I'll start with the good- -Staff is extremely friendly, lagoon is great, pool is nice, room was suitable for our needs-not... More

We were very sorry to hear about your health problems during your trip to Mexico – nothing is worse than an illness that affects everyone in a group traveling together. For our part, we can only reinforce our hygiene program which is already very strictly applied to all procedures related to consumption of food and beverage on the premises. Our... More

1-10 of 332 reviews

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Costa Sur Resort & Spa Hotel, Puerto Vallarta

Costa Sur Resort & Spa

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