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All 121 Puerto Vallarta hotels

Costa Sur Resort & Spa

3.5 of 5 Hotel   |   Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Costa Sur Resort & Spa
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Ranked #37 of 121 Hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
dlhcowen Tustin, California
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564 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tustin, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

we just returned from a 2 week vacation in Puerto Vallarta where the food is amazing and the people are so friendly. The resort makes you feel welcome from your very first step on the property. The staff, from the front office to the servers and room stewards, are courteous and overly helpful. The activities, including pool volleyball to kayaking,... More

Was this review helpful? Yes
Sunnyvale, California
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My 22nd year of visiting Costa Sur. It's just like going home. Old hotel and needs some upgrading but it's a wonderful place to relax. It's right on the beach with a lovely lagoon for snorkeling or just relaxing. Our maid Violeta is awesome, as are the people at the front desk, Fernando, Arturo, Christopher and Jose, the restaurant people... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sandy thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we still have, after 22 years, what it takes to satisfy your expectations and provide a wonderful vacation experience. Our staff is the heart of our resort and we will be sure to pass... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This place was absolutely AMAZING. Visited this past June for the first time and I simply can't wait to go back. Yes it may be a little far from the downtown area but that is one of the things we simply loved. The bus station is literally across the street from the hotel and very easy to get into town.... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment a bout your stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that we provided a great vacation experience. we will make sure to pass along to the food and beverage team you comments as we know... More

Sacramento
Top Contributor
170 reviews 170 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent a week here. The bus stops right outside the door. The staff is friendly and helpful. We did not eat any meals at the resort as we preferred to try the local restaurants. The room had a patio overlooking the bay facing west into the sunset. All in all a nice inexpensive stay.

Was this review helpful? Yes 3
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your stay at our Costa Sur. It is a pleasure for us to know we were able to satisfy your expectations and that your vacation experience was a nice one. Your mention of our staff is important to us as they are a big part in the... More

Eden Prairie, Minnesota
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I celebrated our one-year anniversary in puerto vallarta. This place is soooo romantic! there is not one bad room in the place as virtually every room is literally overlooking the ocean. We enjoyed our stay very much and enjoyed the mexican charm of the room decor as well as the overall size of the room - very... More

Was this review helpful? Yes 10
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sarah rose thank you very much for having taken the time to comment about our Costa Sur. We are vary glad to know we were able to satisfy your expectations and that we provided a great vacation experience on this very special date. We hope you will give the opportunity of hosting you again for many more anniversaries at... More

Tracy
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our First time to PV. We were guests here thru an auction I won for charity. I looked up all the reviews before and was happy with what I read.. We were greeted with great cocktails and helpful staff upon our arrival. They upgraded our room to a bigger suite on the corner which overlooked the center pool area. Loved... More

Was this review helpful? Yes 10
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Susann thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that we provided a great vacation experience. We love the comments we get about our staff, as they are a large part of our success and... More

El Paso, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A week prior to our arrival in Puerto Vallarta, the people at Costa Sur constantly called and emailed us trying to get us to book activities and all-inclusive packages. The second we arrived, the front desk clerk was very pushy and began asking for our credit card for reasons other than booking our room. After we finally got checked-in, we... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We have taken note of your various observations and would like to assure you that we will be working on them and take the necessary corrective actions to avoid these situations in the future. The Time Share presentation normally... More

San Francisco, California
Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The structure at Costa Sur and the rooms are pretty dated, the kitchen in the penthouse was fine- though it lacked some amenities. The rooftop pool deck that goes with the penthouse is great for younger kids but not very practical for adults as it is lower than waist deep on someone who is 5'3''. The shining star for this... More

Was this review helpful? Yes 3
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your stay at our Costa Sur. We are very glad we were able to provide for a nice vacation experience and that a good part of it was provided by our staff, them being an important part of our guests' appreciation. Once again thank you and we... More

Los Angeles, California
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No not the poem by Milton, but rather the missed opportunity at Costa Sur in Puerto Vallarta. This stretch of beaches and coves in Mexico is full of wonderful vistas, friendly waves and shallow pools to scurry through. There is a resin that people call Vallarta Paradise found. For my wife and I it is less than 3 hours on... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are sorry to hear your stay was not totally as expected and we have taken note of the observations you make in order to take the necessary corrective actions, which are already on their way. Once again thank you... More

Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2014

Costa Sur is an amazing place to stay. The pools were clean and nice. They had an adult pool and a kids pool which was nice! They had a spa area, a little restaurant, and they had a bar which sold virgin drinks etc. there beach was very nice but it was rocky. I personally would perfer sand! The last... More

Was this review helpful? Yes 4
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and were able to deliver a good vacation experience. Just as a comment, July and August are the big vacation months for Mexican kids and most of... More

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
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Also Known As:
Costa Sur Resort And Spa
Costa Sur Hotel Puerto Vallarta
Playa Del Sol Costa Sur

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