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All 120 Puerto Vallarta hotels

Costa Sur Resort & Spa

3.5 of 5 Hotel   |   Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Costa Sur Resort & Spa
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72%
Ranked #33 of 120 hotels in Puerto Vallarta
A recent review
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493 people have reviewed this hotel

Traveler rating
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    72
    42
    26
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104
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Placerville
1 review
1 of 5 stars Reviewed yesterday NEW

Bad! We booked a trip at Costa Sur after reading above average reviews, inaccurate! Like a $40 hotel I stayed in on layover in Mazatlan. Tiny pool and beach for the resort size. Poor 70s style room, gut it! Food was good. We ate the fees and booked somewhere else.

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Irvine, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Have been coming here for 33 years and came almost every year for years but as kids grew we traded for other places. We are sooooo glad we came back! While the place does show a little wear and older appliances everything worked well and very very clean. But I have to say it does feel like coming home! The... More

Was this review helpful? Yes 1
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad you took the decision to come back to your home resort and you were able to appreciate its coziness and home feel. As well, it is our pleasure to have been able to satisfy your... More

Auburn, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed every minutes of this placed. Stayed in the south building and the views were spectacular!. The rooms clean and plentiful! It very peaceful and quiet; just what we needed a relaxing vacation. close to downtown, but far enough to get away from all the noise. restaurant and bar on site was GREAT! The food (the cook) was great. We... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Anthony thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad to read that we were able to satisfy your vacation experience and that our staff and services were up to your standards. We will be sure to pass along your comments to the Food &... More

Seattle, Wa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I can not say enough good things about my first stay at Costa Sur. If you want high end luxury, this is not the place (hardly anywhere in PV is for that matter). But if you want clean, affordable, great location (bus is 5 minutes to town), cozy with both a beach and pool this is the spot. Excellent service... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know we were able to deliver this experience on your first visit to our resort and that your expectations were really satisfied. We are very proud of our staff and, once again,... More

Nampa, Idaho
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This place was an amazing place to go on our honeymoon! It had a beach just off the resort, amazingly delicious food and drinks, and they had lots of activities to offer in and near the resort. Also, the room was clean and culturally festive but not over the top. It was relaxing yet we had lots of things to... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Monika thank you very much for taking the time to comment about your honeymoon experience at our Costa Sur. We are very glad we were able to be part of this very special occasion and that we were able to satisfy your expectations. Once again, our staff shined above the rest of the services and this makes us very... More

Kansas City, Missouri
Top Contributor
81 reviews 81 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love Costa Sur. It used to be called Costa Vida back in the day when I bought a time share resale from an individual. To this day, I have seen so many major improvements to the property and rooms. It has two pools. Lots of shady spots for those that don't want to be in the sun. And plenty... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Robert thank you very much four having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your vacation experience and that the changes we have done throughout the resort are showing and are of your liking. I would like to confirm to you that... More

Trophy Club, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wasn't sure what to expect when I booked this trip. To be honest, much of why I chose this resort was based on the reviews I saw on this site. The room was perfect! Comfy beds, a full kitchen, excellent water pressure for showering!!!!.....AND....maid service each day. How could you want for more. But, there was. From our balcony... More

Was this review helpful? Yes 2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Jean thank you very much for having taken the time to let us know about your recent stay at our Costa Sur. It is a pleasure to know that we were able to satisfy your vacation experience and that your decision, taken on the basis of previous comments, confirmed what you had read on this site. We love the... More

Los Banos, California
Top Contributor
124 reviews 124 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't get enough of this place! So relaxing, but at the same time if you feel like enjoying the bar scene, even some outdoor dancing on the lovely patio by the Bay.............that's available too! They even have an outdoor library where you can borrow books during your stay. The restaurant is wonderful and the service is superb. I especially... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. We are very glad we were able to satisfy your vacation experiences and that one of the highlights was our staff throughout the areas. We are very proud of them, as they are the ones who shine and show you... More

Chicago, Illinois, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This is an older hotel with basic amenities. Beautiful sunset views and balconies in every room. Our refrigerator and utensils desperately need to be replaced. They are pretty much junk. There are two swimming pools, one reserved for adults only and that was nice. The worst thing at this resort was the food and beverage service which is almost non-existent.... More

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GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. We are very sorry we were not able to satisfy your vacation experience and we would like to assure you that we have taken note of the misshappenings encountered while using our Food & Beverage outlets, in order to review... More

Puerto Vallarta
Top Contributor
75 reviews 75 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older hotel that is in need of "sprucing up." Positives: Big room with kitchenette, great ocean views, friendly helpful staff, good cable TV, very comfortable beds, fairly quiet (though there is some highway noise). Negatives: very tiny balconies, rooms need a make over, wifi did not work, bar service at the pool was VERY slow and at... More

Was this review helpful? Yes
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We have taken note of the issues encountered and want to assure you that these are very important to us and will be discussed with the various department heads in order to take the necessary corrective measures. Regarding the... More

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Puerto Vallarta
#23 Family Hotel in Puerto Vallarta
#33 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Official Description (provided by the hotel):
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 
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Also Known As:
Costa Sur Resort And Spa
Costa Sur Hotel
Costa Sur Hotel Puerto Vallarta
Playa Del Sol Costa Sur

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