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All 120 Puerto Vallarta hotels

Mar Sereno Hotel & Suites

3.0 of 5 Hotel   |   Carretera a Barra de Navidad Km. 15, Puerto Vallarta 48300, Mexico
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Mar Sereno Hotel & Suites
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Ranked #116 of 120 Hotels in Puerto Vallarta
A recent review
5 of 5 stars Reviewed May 30, 2012
KiwiAEW Wellington, New Zealand
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20 reviews from our community

Traveler rating
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    4
    3
    6
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7
Solo
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Puebla, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 24, 2014

This place is a dump, worse place I ever walked into(and walked right out of, we did not stay here). I never been to hell, but I think it has to be better then this place. After a nice long drive out of town we walked into this so called hotel and you could feel the bad karma, it took... More

Was this review helpful? Yes 2
Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2012

Although it is quite far from the main town, it was perfect for us. There was a public bus which came right to the hotel frequently, and all the locals from the neighbouring towns would be on there, which made us feel like we were in Mexico, not just another American town. The receptionist was extremely helpful, and our room... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 4, 2012 via mobile

Beautiful ocean view, but that's about it. The place is not in the best conditions, pool is very cold, jacuzzi was not working, are not fully equipped, and many things don't work.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 28, 2010

My father and brother stayed at the Mar Sereno for a couple of nights and I spent a lot of time visiting them. The hotel does not offer grand luxury but the room they stayed in was large, clean and comfortable and, in my opinion, it offers excellent value for money compared to similar options such as Casa Anita y... More

Was this review helpful? Yes 1
D.C
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2009

We stayed here for 4 days 3 nights. The room we had was nice and clean we had a great view. Cost was reasonable, the receptionist was extremely nice and helpful. The location was a bit far (30 minutes) from the actual city (45 minutes from the airport). This hotel does not have walk access to the beach and does... More

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NYC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2009

My boyfriend and I have traveled the world. When I go to Mexico I don't expect -or want- some sort of luxury American style hotel. This place looked perfect because of the pool/hottub and ocean views, etc. So, I tried to book through their website and that wasn't working, I then emailed Oscar, who said I could reserve by going... More

Was this review helpful? Yes 1
Strathmore, AB
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2009

A family next door one night summed it up - since their last stay 6 years ago the Mar Sereno has really gone downhill. They left the next day. Pool was cold and not seen to be cleaned, kitchen sink leaked into mouldy, buggy cupboard, bathroom door wouldn't close, only food service breakfast & lunch and not always what you... More

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Albuquerque, New Mexico
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 29, 2008

Well, if you are looking for an upscale American type hotel, do not stay here and give it a bad review. If you are looking for Mexican hospitality, with all the great and quirky Mexican ingenuity, style and ambiance - this is it. The hotel is older and not everything is perfect, but this did not affect our stay in... More

Was this review helpful? Yes 4
Timbuktu, Mali
Contributor
17 reviews 17 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 8, 2008

We found Mar Sereno on TripAdvisor and were well aware of the type of hotel we were visiting. We have traveled a fair amount and have stayed at a number of mid-range hotels in both Latin America and Europe. The hotel staff and location deserve an "Excellent" rating. Miguel was especially helpful and informative. The location can't be beat since... More

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SAN FERNANDO VALLEY
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 24, 2007

We found the mar sereno three years ago and now make it a regular part of our mexico travel plans , we bring friends and they never are neg. about the conditions. The hotel is not the ritz its what it is a real mexico hotel that has a view and location to die for . If your a travel... More

Was this review helpful? Yes 2
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Additional Information about Mar Sereno Hotel & Suites

Address: Carretera a Barra de Navidad Km. 15, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mar Sereno Hotel & Suites 3*
Number of rooms: 30
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Also Known As:
Mar Sereno Hotel

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