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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Hyatt Ziva Puerto Vallarta
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5,210 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I enjoyed my 6 nights staying at this hotel. There are many choices when it comes to foods and drink. I personally preferred the Asian Restaurant with super nice staff. They were always welcome and went extra mile for their services (suggesting for drink and food, and smile, smile and smile). For the Asian restaurant, I highly recommend the Korean... More 

Helpful?
3 Thank LavenderQ
Pasadena, CA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Forget what you heard, this is the ONLY resort worth booking in Vallarta! Proud to say that this was our third stay at the resort (formerly owned by Dreams) and our main gripe in past were the subpar accommodations. It's been nearly 8 years since our last visit and we couldn't be happier with the upgraded renovations the live up... More 

Helpful?
5 Thank Sdmyk
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here Feb 4-Feb 9 2016. First, I would like to say that I HIGHLY recommend this hotel. Overall we had an absolutely fabulous time and we definitely plan to come back. The grounds are absolutely beautiful and we saw staff preening the landscaping and keeping up the facade and pools daily. We stayed in a swim up double... More 

Helpful?
8 Thank Sandra R
Seattle, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family had a wonderful time at the Hyatt Ziva Puerto Vallarta. I have been to many all-exclusives and the food here was the best. Plenty of entertainment for my kids and a fun helpful staff! Here is my shout out to Edgar, I enjoyed beating him in ping pong all week! Great time, would recommend this place to anyone!

Helpful?
Thank Tony R
Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I based my choice on hotel for this trip on what I read on Trip Advisor so I thought I would add my own. If you are reading through the negative comments keep in mind this has been a Hyatt property for only a little over a year. A lot of the negative comments were when it was a Dreams... More 

Helpful?
1 Thank Brian P
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my girlfriend the last week in January and had a wonderful time. We had a beautiful swim-up room. Get one in the center and not the far edges, if you want the best sun. There are about four rooms that have large foliage blocking any view. While it certainly feels very private, there really isn’t any... More 

Helpful?
9 Thank Ben H
Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time visiting this resort. The first time was a few years ago when it was owned by Dreams. The renovations done by Hyatt were very nice. The Lobby and pools were significantly upgraded and the rooms were renovated nicely. The only significant issue we had was inconsistent service which I believe is mainly because of shortage... More 

Helpful?
2 Thank JackandDianeRozak
Vancouver
1 review
5 of 5 stars Reviewed 4 days ago NEW

From beginning to end, it was a near perfect experience. The staff were extremely friendly and helpful, the drinks were amazing, the food was very good (not quite perfect from North American standards but as close as you can get), the room/view was amazing, and the beach/pool top it all off.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Stuart K
Bismarck, North Dakota, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

beautiful private beach with restaurant overlooking the ocean...rooms with gorgeous views of the ocean...mind boggling spa...service at beach bars and pools to match... we go to different spots every year but hoping to bring our extended family back here for another winter get away...Muchas gracias Ziva

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank 319terrancem
Toronto, Canada
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is split into 2 towers I was in the north tower. Apart from an elevator with personality, this resort is one of the most luxe I have stayed in. Food is great and plentiful, the 24 hour deli is exceptional, and the staff are warm and accomodating

Helpful?
1 Thank Michael M
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Michael M, Thank you for taking your time to provide a brief review on our resort and for more importantly, spending your vacation with us. We pride ourselves on taking a boutique approach to the all-inclusive experience and are delighted that your experience with us reflects that. We are currently working on the replacement of elevators at the Main... More 

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