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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,488 reviews from our community

Traveler rating
    2,931
    1,063
    283
    129
    82
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1,076
2,132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A little late in sharing this, we stayed April 11-18 and had a wonderful time. We had stayed at this resort the same week in 2014 when still a "Dreams" property and were very impressed with the renovations and upgrades that had taken place. I highly recommend this resort. You cannot get better value for your money....between the amazing food,... More 

Was this review helpful? Yes
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our first vacation at an all-inclusive and we were a little nervous about what it would be like. Our expectations were exceeded in every category: service, location, beach, service, views, service, food, service and price! Great value (as long as they don't raise to their stated rack rates). The resort is on a completely private beach and security... More 

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palm desert, ca
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our daughter chose a "destination wedding venue", we were not overjoyed! But she was "the Bride". She chose to go to Puerto Vallarta, Mexico. So...70 guests arrived, and had the time of their lives!! From beginning to end, the entire staff was warm and helpful to our every need! I feel I must mention a few of the fine staff... More 

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a wonderful 5 night vacation at the Hyatt Ziva. We had an oceanview jr. suite in the older tower. Our room #1552 was very nice. The king bed was very comfortable and the balcony was huge where we could sit and enjoy the sunset every evening. As for dining, Blaze had the best breakfast and dinner.... More 

Was this review helpful? Yes 1
calgary
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a first time traveler to Mexico I was extremely happy with our choice of hotel and location. After reading reviews since December I was curious of what to “really” expect. This hotel is amazing. I don’t believe one place will have everything every person travelling there will want or need but this place is great. Like all the reviews... More 

Was this review helpful? Yes 6
Calgary, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my first comment to Tripadvisor but felt I should comment after reading some of the other posts. A group of us were there for 1 week and just got back. Once we arrived the staff were wonderful and very helpful. Our group has travelled to a number of different locations and I can say this hotel is well... More 

Was this review helpful? Yes 9
Denver, Colorado
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a 5-day stay at Hyatt Ziva. Have stayed at other all inclusives in Playa del Carmen and Punta Cana and the Hyatt Ziva surpassed all other experiences and expectations. Phenomenal staff all around, great on-site restaurants and the workout facility was the best out of any other resort I have been to. We spent very little time... More 

Was this review helpful? Yes 7
Franklin Square, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the resort April 29th-May 6th for our one year anniversary. We stayed in room 2058 in the club tower. You couldnt ask for a better room with a better view, we even had a hot tub right on the balcony. Wanted to say thanks to a few of the workers, Patricia the chief concierge who made sure... More 

Was this review helpful? Yes 6
Rosa C, Management Team at Hyatt Ziva Puerto Vallarta, responded to this review

Patricia, Arturo, Alejandra, Jose and everyone in our staff enjoyed hearing about your wonderful experiences at our resort and your appreciation for their willingness to pamper you. Thank you for your most encouraging comments. We are delighted that you enjoyed your first wedding celebration at our beautiful property. We also appreciate your constructive criticism, which helps us to keep on... More 

california, US
Contributor
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was our first stay in Puerto Vallarta. Selected the Hyatt because of many rave reviews on the beach, and yet we were left speechless first time we stepped outside on the balcony. The location is perfect: 10min/ $4-6 taxi ride to the downtown. Buildings and structures are kind of old, but our suite in the club tower was perfectly... More 

Was this review helpful? Yes 4
Rosa C, The Management Team at Hyatt Ziva Puerto Vallarta, responded to this review

Thank you for your recent visit to our resort and for your candid feedback. We are delighted to read the positive aspects to your stay. Indeed, Hyatt Ziva Puerto Vallarta is a gem situated in a unique and privileged location with a beautiful beach and awesome views from different angles of the resort. On another note, we are sorry to... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited Hyatt Ziva in May of 2015. This was our first time at this location, we have visited a couple times before and stayed in the Nuevo Vallarta area (hotel zone). We went to PV for our wedding with about 25 guests. With the wedding taking place in Lekliff we had to find a hotel in the Mismaloya area.... More 

Was this review helpful? Yes 7
Rosa C, The Management Team at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Anastasia P, Thank you for taking the time to share your valuable feedback. We appreciate your kind words describing your amazing wedding weekend at our beautiful resort and especially the highlights of your stay. We have in turn shared your observations with our staff including members in our team who contributed to the enjoyment. We have also taken note... More 

Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • World cafe(27)
  • El Patio(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
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Deluxe Ocean View Double (52)
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Deluxe Ocean View King (55)
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Pool (22)
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Preferred Dreams Suite Ocean View (74)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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The Hotel (106)

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