We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Ziva Puerto Vallarta

Travelers' Choice award winner
Hotel website
Hotel deals
Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Announcement
FREE WI-FI
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hyatt Ziva Puerto Vallarta
Professional photos View all
Browse nearby
Hyatt Ziva Puerto Vallarta
Add Photo Write a Review

4,667 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    3,038
    1,116
    291
    135
    87
See reviews for
1,137
2,205
53
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (964)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (4667)
  • Mar-May only
    (1346)
  • Jun-Aug only
    (1184)
  • Sep-Nov only
    (927)
  • Dec-Feb only
    (1210)
All months
1 review
5 of 5 stars Reviewed today NEW

Hola! this is our second family trip to hotel ziva. the location is ideal. the beach is situated such that it is semi private with astounding ocean views(from the tower). great service provided from staff who aim to please. our favorite dining experience remains the on-site mexican restaurant; where oswaldo and staff spoiled us and after a satisfying main course... More 

Was this review helpful? Yes 1
Portland, Oregon, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hyatt Ziva in PV is simply amazing for the price point! This hotel has the best location and such a polite, hardworking staff. The food was fantastic, the service good and the accommodations were excellent. I’ve traveled all over Mexico and only stay at All Inclusives and this one is definitely in the “A” league. I’ll elaborate below. This... More 

Was this review helpful? Yes 6
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and I stay at over 100 different hotels / resorts per year, Hyatt Ziva in Puerto Vallarta is our NUMBER ONE choice for a vacation! From the moment we walked into the BEAUTIFUL resort we were welcomed by friendly and professional staff. The food and service were "world class" with plenty of variety. The bar / cocktail service... More 

Was this review helpful? Yes 6
Houston
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I traveled to PV for a wedding which was held at the Hyatt Ziva in Puerto Vallarta. The wedding was lovely and other than a rain shower after the ceremony was over was a lovely event. The wedding reception then moved indoors and the reception and partying continued without a hitch. The property itself was very nice... More 

Was this review helpful? Yes 2
San Antonio, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I would recommend this hotel to anyone! My now-husband and I had a destination wedding at this resort and were accompanied with 22 of our close friends and family. We stayed there for 5 nights. It was an unforgettable time that will last with us. TripGuy recommended this resort and I absolutely have no regrets choosing this resort. TripGuy was... More 

Was this review helpful? Yes 2
Santa Rosa, California
5 of 5 stars Reviewed 2 days ago NEW

The rooms were very clean and modern. Everything you needed was provided! The beach was private, safe, and clean. Parasailing, jet ski, tubing, and fishing were all offered at the beach. All of the staff was very welcoming and accommodating. The various restaurants offered a great variety of food which was good and well worth the "all inclusive" price. The... More 

Was this review helpful? Yes 2
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear NicoleCA1, I am very happy to learn that you enjoyed your stay with us and that you would definitely come back! I will convey your appreciation to our group of associates and especially to Alex and Edmundo for taking great care of you. Thank you for your preference and recommendations. We look forward to your return visit! Service from... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family and friends (14 in all) just visited this resort from July 18 through July 25th. I had been following the trip advisors review since this resort opened in December. I was impressed by the management in addressing the good and the bad reviews. When we first arrived we were greeted by the wonderful staff who told us where... More 

Was this review helpful? Yes 4
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Nora S, Thank you very much for choosing Hyatt Ziva Puerto Vallarta to celebrate a double wedding anniversary at our resort. What a privilege! It was a pleasure to arrange the surprise dinner for the two couples as well as the special treats. I am happy to learn that you, family and friends enjoyed it and overall had a... More 

Plano, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just completed a 4 night stay at the Hyatt Ziva PV, and had a good time. The resort has an upscale feel, with 4 pools, private beach and a friendly staff. Hotel is somewhat remote, about 30 to 40 minutes from the airport and downtown PV. Being remote is good and bad, private beach versus $25 cab ride each way... More 

Was this review helpful? Yes 4
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Travelingfast, Thank you for your visit and candid feedback. Delighted to hear that you had a good time during your recent stay at our resort. Please know we take our guests’ feedback very seriously in our endeavor to become the preferred all-inclusive resort in our area. We are in fact working on specific areas to improve and comments such... More 

Toronto, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In general I have a good opinion of the hotel, overall because of the extraordinary service and attentiveness of most of their crew. The hotel is situated some 10 minutes by car from downtown PV, not easy to drive to as roads are confusing, parking space is very limited, although they do count with valet parking assistance which I found... More 

Was this review helpful? Yes 4
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear WorldYeye, I would like to thank you for taking the time to provide feedback from your recent stay at Hyatt Ziva Puerto Vallarta. It is great to know that you have a good opinion of our resort and that overall you enjoyed your stay. I also appreciate your observations regarding food options and consistency in service; please rest assured... More 

common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Hyatt Ziva has an exceptional view and wonderful beach with beautiful sunsets. Unfortunately, our visit otherwise lacked our expectations and we therefore do not plan to go back to this resort. The Hyatt lacked service of a 4 star hotel and some of its employees were outright rude and one even discriminated against us as Americans. Albani, a Latino... More 

Was this review helpful? Yes 6
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Austin W, I am most disappointed to hear about your experience at our resort during your recent stay with us. First, I want to thank you for your visit and for taking your time to share your observations. I also want to offer you my sincere apologies for the manner in which you were treated. Definitely, we cannot condone... More 

Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • World cafe(27)
  • El Patio(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
Questions? Get answers from hotel staff and past guests. Ask a question

6,123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5476)
Viewed
Pool/beach area (934)
Viewed
Hotel & grounds (1035)
Viewed
Dining (502)
Viewed
View from room (556)
Viewed
Room/suite (734)
Viewed
Bathroom (69)
Viewed
Business center/function rooms (47)
Viewed
Family/play areas (18)
Viewed
3:37
Videos (14)
Viewed
Other (1567)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (554)
Viewed
Adult Pool (11)
Viewed
Amenities (22)
Viewed
Beach (32)
Viewed
Deluxe Ocean View Double (52)
Viewed
Deluxe Ocean View King (55)
Viewed
Pool (22)
Viewed
Preferred Dreams Suite Ocean View (74)
Viewed
Preferred Junior Suite Ocean View with Jacuzzi (78)
Viewed
Restaurants and Bars (102)
Viewed
The Hotel (106)

Management photos: Courtesy of the property manager

Viewed
All management photos (93)
Viewed
Room/suite (14)
Viewed
Family/play areas (10)
Viewed
Hotel & grounds (18)
Viewed
Business center/function rooms (2)
Viewed
Dining (10)
Viewed
Pool/beach area (22)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
2.3 mi away
Garza Blanca Preserve, Resort & Spa
Garza Blanca Preserve, Resort & ...
#12 of 123 in Puerto Vallarta
4.5 of 5 stars 1,140 reviews
3.5 mi away
Secrets Vallarta Bay Resort & Spa
Secrets Vallarta Bay Resort & Sp...
#8 of 123 in Puerto Vallarta
4.5 of 5 stars 1,535 reviews
4.0 mi away
Fiesta Americana Puerto Vallarta All Inclusive & Spa
Fiesta Americana Puerto Vallarta...
#11 of 123 in Puerto Vallarta
4.5 of 5 stars 540 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Now Amber Puerto Vallarta
Now Amber Puerto Vallarta
#10 of 123 in Puerto Vallarta
4.5 of 5 stars 1,516 reviews
5.5 mi away
CasaMagna Marriott Puerto Vallarta Resort & Spa
CasaMagna Marriott Puerto Vallar...
#15 of 123 in Puerto Vallarta
4.5 of 5 stars 1,827 reviews
1.8 mi away
Sunset Plaza Beach Resort & Spa
Sunset Plaza Beach Resort & Spa
#5 of 123 in Puerto Vallarta
4.5 of 5 stars 1,929 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay