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Hyatt Ziva Puerto Vallarta

4.0 of 5 Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,202 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (803)
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New York
1 review
3 of 5 stars Reviewed yesterday NEW

Smoke-free resort which is not not mentioned on their website or reservation confirmation. They inform you upon check-in with the warning of "hefty fines" for any violations. If you want to enjoy some chips and salsa while laying by the pool or the beach for that matter, it's not allowed...not even salted nuts at the swim up bar! If you're... More 

Was this review helpful? Yes 9
Ottawa, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I've only been here for one day and this place is clearly not ready to be open. There is construction dust, improvised entertainment, limited food selection, waited 30 minutes to be checked in ("what?...you requested a king size?..."), the phone in the room does not work. As always, there's that one person who goes above and beyond to make your... More 

Was this review helpful? Yes 31
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Whilst likening this hotel to the movie set of Black-Hawk down may seem harsh, there was considerable amount of conflict in the 'lobby' today that was being grouted as we checked in today. It is a total building site. I could bore you all with photographic evidence, but I do not have enough memory on my phone to log it... More 

Was this review helpful? Yes 45
3 reviews 3 reviews
3 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Beautiful property and nice large rooms, but don't come here for another 3 months. Arrived on dec 22 and Very disappointed. Will post further reviews in a few days. The facts - construction crew and noise in the common areas - phones are not working Anywhere and cable TV is spotty - none of the shops are open - coffee... More 

Was this review helpful? Yes 54
15 reviews 15 reviews
14 hotel reviews
125 helpful votes 125 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We arrived 24 hours ago to a dirty, messy construction zone. Not what we expected from Hyatt or Air Canada Vacations! The hotel is simply not ready. Only 2 restaurants open and where we ate, they didn't have fish or steaks even though they are on the menu. No elavators. No gym. No cafe. No bathrooms. No shops. No lobby... More 

Was this review helpful? Yes 69
Dawson Creek, Canada
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at the Dreams Resort and absolutely loved it. The food was awesome at all of the a la cartes, there was numerous pools including a adults only pool which was nice. There was entertainment every night, different dinner themes (we really liked the bbq on the beach) and the beach was secluded by the rocks... More 

Was this review helpful? Yes 6
Calgary, Canada
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

We went in March during spring break when this resort was wrapping up as a dreams resort and we loved it. We stayed in the club tower in 3 rooms as there was 7 of us 4 adults and 3 teenage boys all 16. I am not a super needy person so I think this is an honest review for... More 

Was this review helpful? Yes 13
Calgary, Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 21, 2014

We visited in a July while it was still under Dreams.Had a wonderful time,stayed in the preferred tower ocean view room, was really nice bed was super soft and comfortable,gorgeous ocean view,weather was perfect.The ocean water was very warm.The food was decent buffet was a little over average for resort food.Mexican and seafood restaurant were very good.Ground are absolutely amazing... More 

Was this review helpful? Yes 9
Saskatoon, Canada
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed at this resort on a couple occasions, most recently about 10 months ago. Definitely in need of some renovations in the common areas. However, the service, location and restaurants were top-notch for the most part. We'll be keeping our eyes open for the reviews that come in once the resort reopens under its operators/management.

Was this review helpful? Yes 11
Regina, SK
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014

I loved this resort! The staff was friendly, the room clean, the drinks cold and the food fantastic! I am sorry that they are selling this resort to the Hyatt people, but they are building a new Dreams Resort closer to the main area of Puerto Vallarta and the Malacon. It will be close to the Secrets and Now Resorts.... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Room service(65)
  • Very good(55)
  • Private beach(54)
  • World cafe(49)
  • El Patio(43)
  • Preferred tower(42)
  • Main pool(40)
  • Great time(32)
  • Old tower(24)
  • Ocean views(23)

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Ziva Puerto Vallarta 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#3 Top resorts Hotel in Puerto Vallarta
#3 Family Hotel in Puerto Vallarta
#4 Romantic Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta

5,649 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (5031)
Pool/beach area (859)
View from room (524)
Dining (445)
Hotel & grounds (923)
Bathroom (63)
Business center/function rooms (46)
Room/suite (675)
Videos (14)
Family/play areas (17)
Other (1465)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (554)
Adult Pool (11)
Amenities (22)
Beach (32)
Deluxe Ocean View Double (52)
Deluxe Ocean View King (55)
Pool (22)
Preferred Dreams Suite Ocean View (74)
Preferred Junior Suite Ocean View with Jacuzzi (78)
Restaurants and Bars (102)
The Hotel (106)

Management photos: Courtesy of the property manager

All management photos (65)
Room/suite (5)
Family/play areas (9)
Pool/beach area (20)
Dining (5)
Hotel & grounds (15)
Business center/function rooms (1)
Other (10)
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