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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,347 reviews from our community

Traveler rating
    2,846
    1,025
    273
    125
    78
See reviews for
1,038
2,050
51
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (866)
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Atchison, Kansas, United States
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed in this hotel in mid-March and it was a great experience. We spent most of our time by the adults only hotel and hot tub and the service from Andres was above and beyond. He was always checking on us to make sure we had whatever we needed. He even brought my wife some chips... More 

Was this review helpful? Yes 11
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just returned from the Hyatt Ziva!! This is our second time staying at the property. We stayed here two years ago, and enjoyed the trip, and we were excited to return to the property to see how it had changed and what it was like under the Hyatt flag. We arrived around noon, and headed to... More 

Was this review helpful? Yes 9
Toronto, Canada
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I have stayed at this property for the past 19 years, first as Camino Real, then Dreams, and now Hyatt. Our latest holiday there was February 11th to 21st this year. Our Hyatt experience was extremely disappointing. We arrived a little past 3:00 in the afternoon and it took until almost 5:00 to get a room. And... More 

Was this review helpful? Yes 15
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

You may think it cliche' when staff greet you for the first time, they cross their heart to silently say, their service comes from the heart. I truly believe they mean it as everywhere you look the staff take exceptional pride in what they do. The resorts pools are beautiful and the beach is stunning. If you stay in the... More 

Was this review helpful? Yes 9
Mundelein, Illinois
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Doesn't matter if it is Camino Real, Dreams or Hyatt you can’t beat the beautiful secluded beach, the close proximity to town, and the wonderful staff. The new central building and pools are very impressive. We enjoyed the lobby, fitness center, and bar. Everything, including the infinity pools now faces the ocean. A big improvement over the previous design. Although,... More 

Was this review helpful? Yes 10
Rockwell City, Iowa
1 review
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for 6 days in the middle of March. We arrived and within seconds staff was taking our drink order and loading our bags while we checked in. We arrived at 2pm, and our room was unavailable until 3:00, so we walked around and had lunch while we waited. Once it was time, check-in was... More 

Was this review helpful? Yes 18
Normal, Illinois
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I joined our adult son and his family (including 2 children) for about a week in early March. All of us, adults and kids alike, had a really good time. The hotel staff were very friendly and accommodating, especially those connected with the buffet. Miguel and Angel aimed to meet our every need, especially for foods that... More 

Was this review helpful? Yes 10
houston
Contributor
15 reviews 15 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at several all inclusive resorts when our children were young and being frequent Hyatt guests, I wasn't sure what to expect with an all inclusive Hyatt. It was wonderful! My husband and I were traveling w/o our kids, who are now adults, and we just loved the quiet luxurious Hyatt-like surroundings and were surprised by the quality of... More 

Was this review helpful? Yes 11
Turku, Finland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

It was overall a really lovely hotel with a nice, laid-back atmosphere. I can only compare this to another 5-star all-inclusive hotel I’ve been to, which is what I have in mind when rating this. I liked the Hyatt’s towel system and the variety, flexibility, and availability of dining options. All areas of the hotel were beautiful and super clean... More 

Was this review helpful? Yes 10
Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveled to Hyatt Ziva Puerto Vallarta with my fiance from March 12-16. We stayed at the Sheraton the evening before arriving to the Hyatt....don't waste your time at the Sheraton. Anyway, this review is about the Hyatt Ziva! :) We arrived with a smile from the receptionist at the main check in location in the lobby. She kindly walked us... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Room service(45)
  • Private beach(35)
  • Very good(35)
  • El Patio(31)
  • World cafe(31)
  • Preferred tower(28)
  • Main pool(25)
  • Old tower(24)
  • Great time(22)
  • Ocean views(16)
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5,850 photos of this hotel

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Dining (465)
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Hotel & grounds (989)
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Pool/beach area (909)
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Bathroom (63)
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Business center/function rooms (47)
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Adult Pool (11)
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Amenities (22)
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Beach (32)
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Deluxe Ocean View Double (52)
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Deluxe Ocean View King (55)
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Pool (22)
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Preferred Dreams Suite Ocean View (74)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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Restaurants and Bars (102)
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The Hotel (106)

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Room/suite (5)
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Pool/beach area (20)
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Dining (5)
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Hotel & grounds (15)
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Other (16)
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