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Hyatt Ziva Puerto Vallarta

4.0 of 5 Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redwood City, CA
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars NEW

The property was scheduled to open on Sat Dec 20. We arrived Sun Dec 21. The hotel was not ready for guests. Our group was five adults, multi-generational, with two kids 7 and 10. We stayed for 6 nights. Every day definitely got better. However, so much wasn't ready when we arrived. Lobby reception not ready - we checked in... More 

Was this review helpful? Yes 7
Dallas, Texas
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
244 helpful votes 244 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a travel agent, this review is in line with other 4 star all inclusive resorts just in Puerto Vallarta. Built in 1969 it was the Camino Real, then Dreams and as of December 2014 Hyatt Ziva Family All Inclusive Resort. Nearly totally renovated, additional pool was added, NEW lobby and restaurants. You may even see a bartender that has... More 

Was this review helpful? Yes 8
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The people were SO friendly and willing to go out of their way for everything! The renovation was not completed, but the pools are brand new, the spa/fitness center is brand new, the rooms are clean and fresh, and the restaurants were good. The resort was going through a few growing pains (the grand opening was our last night there),... More 

Was this review helpful? Yes 5
HZVPV-GM, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Stuart W, Thank you so much for your positive review. I am very happy to hear of your wonderful experience at our resort and especially for your kind comments regarding our staff; they are indeed the hallmark of our success. I also appreciate your constructive criticism regarding your dining experiences and I am sharing them with our Food and... More 

Coquitlam, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you prefer a smaller more friendly resort; this one is for you. We stayed a Hyatt Ziva early Feb 2015 and previously when it was Dreams. The updates completed to the lobby and main area of the resort are very contemporary and slick. Nice job! although we felt Dreams didn't need a big renovation. We stayed in the Club... More 

Was this review helpful? Yes 12
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed the second week of February this year. This is a very beautiful resort with the most amazing staff ever!! This is probably our 20th all inclusive resort stay and is our favourite to date. Things were pretty much perfect under the Dreams name and have mostly improved with the Hyatt Ziva renovation. We stayed in... More 

Was this review helpful? Yes 13
Boston, Massachusetts
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The views are pretty and the staff are very friendly. However, I was very disappointed with the food. It's all very bland, very few healthy options, and often times my stomach hurt after eating. I'm not so sure how clean their utensils and food is. I've stayed at other resorts in Puerto Vallarta and their food was excellent. I'm really... More 

Was this review helpful? Yes 11
wisconsin
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We needed a quick vacation with little planning. This location was perfect for our week getaway. The staff are friendly, the location beautiful and beach is great! Compared to Maui so much less expensive, friendlier and just as beautiful sea side. 4 restaurants, eating times/days vary with closing and hours but all are nice. We did find the best one... More 

Was this review helpful? Yes 15
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I realize the title of the review is a pretty bold declaration to make but hold your fire for a moment. I've been coming to PV for 30 years and over the course of that period have tried all manner of hotels in the area. As a matter of fact, I liked PV so much I bought a property here... More 

Was this review helpful? Yes 19
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 14 travels together every year. The Hyatt Ziva was beautiful, and the staff could not have been more accommodating. Isaac and the whole activities crew were simply the best! Ivan the pool bartender and Ivan and Arturo the waiters tended to my every need. Thanks Hyatt - see you same time next year!

Was this review helpful? Yes 10
Johnston
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolute beautiful resort - beach incredible - food amazing! We've been to Mexico 10+ times and by far best place we've stayed ( a little spendy too). Not much night life on resort have a couple cool bars but no one in them in evening. Blaze restaurant my favorite for breakfast, lunch or dinner. Italian out of lasagna both nights... More 

Was this review helpful? Yes 19
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Hotel Summarization (Beta)

What travelers say

  • Room service(51)
  • Private beach(41)
  • Very good(38)
  • World cafe(35)
  • El Patio(34)
  • Preferred tower(30)
  • Main pool(29)
  • Great time(26)
  • Old tower(24)
  • Ocean views(19)

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Ziva Puerto Vallarta 4*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Caribbean Online Mgt Corp., getaroom.com and Odigeo so you can book your Hyatt Ziva Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#3 Spa Hotel in Puerto Vallarta
#3 Top resorts Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#5 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta

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