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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,563 Reviews from our TripAdvisor Community

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Traveler rating
    2,973
    1,086
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new york, United States
4 of 5 stars Reviewed 2 days ago NEW

My 11yr old had a ball ordering room service and they would arrive within 10-15 mins. Most of the employees were pleasant enough, but Manager Angel and server Raoul were rock stars-they treated me as if I were family and for that I will be forever grateful. On the other hand, manager Lenin should be placed on probation to show... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Grapevine, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently had our daughter's wedding at the wonderful Hyatt Ziva, Puerto Vallarta Hotel. We had such a relaxing, stress less event. Everything went off perfectly due to the outstanding staff at this hotel. Everyone including the maintenance staff would greet us or give directions when needed. We enjoyed the variety of food and restaurants on the grounds. Everything was... More 

Was this review helpful? Yes 3
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear ramey_madrellc, Thank you so much for your recent visit to our resort and high recommendations. We appreciate your time to write about your rewarding experience on occasion of your daughter and new son-in-law’s wedding at our resort. It is an honor that they chose Hyatt Ziva Puerto Vallarta as their wedding destination site and a pleasure to learn that... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful beach, sophisticated and cool hotel, polite staff, delicious food! We could not have asked for a better trip! It was an easy flight into Puerto Vallarta and only a 20 minute drive to the hotel. From the moment we arrived we were greeted with friendly staff and helpful employees. Our rooms were modern, clean and the bathrooms were huge.... More 

Was this review helpful? Yes
san francisco
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay at Hyatt Ziva was from June 11th to June 19th. We have twins that will be 5 in September. Both absolutely loved Kids Club and couldn't wait to go there daily. The staff were very friendly, attentive, and caring to our kids. They made sure our children were safe and secure, and kept them busy with fun activities.... More 

Was this review helpful? Yes 2
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear ginamlee, Thank you very much for your recent visit to our resort and for your time to write such a pleasing review. I am so happy to hear how much your children enjoyed their time at the Kids Club and the special care and attention they received from Sussie, Karina and Paola. I will certainly share your appreciation and... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We recently just returned from Puerto Vallarta and our stay at the Hyatt Ziva was an AMAZING experience! The food, location, room, service...everything was great! The maid service came in twice a day to make sure everything was good and ready to go for when we returned to the room to rest. Everyone at the resort was also extremely helpful... More 

Was this review helpful? Yes 9
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear April W, I am excited to hear about your amazing experience at our resort! We already look forward to your return to Hyatt Ziva Puerto Vallarta. Happy to learn about the details that you enjoyed and the wonderful service from our staff. Will recognize our associates for the great experience they provided and particularly thank Carlos at Sports Bar,... More 

Arkansas, United States
5 of 5 stars Reviewed 5 days ago NEW

My wife and I visited Hyatt Ziva Puerto Vallarta in early June 2015. We were a bit apprehensive after loving the Dreams. We were so surprised to say we loved our visit as much as before. The difference for us is the staff and their dedication! Jose at check-in is very informative and kind. Rogelio in the club tower is... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
Scottsdale, AZ, United States
4 of 5 stars Reviewed 5 days ago NEW

The rooms are updated, spacious clean and very functional. The variety of restaurants was impressive and all were good, but the really special thing about this Hyatt is the quality of the staff and the wonderful service. The resort was perfect for a family gathering offering access to golf, the spa facilities and a place to eat for everyone, including... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Seal Beach, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

Spent a week at Ziva and am actually writing this as we prepare to leave tomorrow to head home. I felt it important to write a review, as I depend on this board for so many of my decisions. I will try to keep this short but informative for those considering coming down to Puerto Vallarta: Location -- I think... More 

Was this review helpful? Yes 17
Calabasas, CA
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am 13 and my family and I recently stayed at the Hyatt Ziva. If you are looking for a great family vacation, this hotel has the perfect activities for adults and kids! Everyday there is a schedule full of fun things to do such as water aerobics, beach and water volleyball, later tag, water polo, and various night time... More 

Was this review helpful? Yes 8
Richardson, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at Ziva from June 11-18th. This was our third trip to Puerto Vallarta and our first time to stay at an All-Inclusive in PV. In the past, we have rented condos or stayed in B&Bs in Sayulita, Marina Vallarta, and on Los Muertos beach in town. We selected Ziva based on its proximity to the... More 

Was this review helpful? Yes 18
Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • World cafe(27)
  • El Patio(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
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6,052 photos of this hotel

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Hotel & grounds (1020)
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Dining (499)
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Room/suite (715)
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Business center/function rooms (47)
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Bathroom (66)
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Family/play areas (18)
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Adult Pool (11)
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Amenities (22)
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Beach (32)
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Deluxe Ocean View Double (52)
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Deluxe Ocean View King (55)
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Pool (22)
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Preferred Dreams Suite Ocean View (74)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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Restaurants and Bars (102)
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The Hotel (106)

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Room/suite (14)
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Hotel & grounds (18)
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Dining (10)
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Pool/beach area (22)
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Other (17)
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