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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,477 reviews from our community

Traveler rating
    2,921
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    282
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1,073
2,126
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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california, US
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was our first stay in Puerto Vallarta. Selected the Hyatt because of many rave reviews on the beach, and yet we were left speechless first time we stepped outside on the balcony. The location is perfect: 10min/ $4-6 taxi ride to the downtown. Buildings and structures are kind of old, but our suite in the club tower was perfectly... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We visited Hyatt Ziva in May of 2015. This was our first time at this location, we have visited a couple times before and stayed in the Nuevo Vallarta area (hotel zone). We went to PV for our wedding with about 25 guests. With the wedding taking place in Lekliff we had to find a hotel in the Mismaloya area.... More 

Was this review helpful? Yes 3
Edmonton, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Where do I start...Trip was the best vacation we have had hands down...We had a Swim up which was a first time doing that and now the bar has been set pretty high...Every morning we would have our coffee on our chairs in the pool one step out of our balcony listening to the crashing waves and staring directly into... More 

Was this review helpful? Yes 4
Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a great 5 days at this hotel staff was great Carlos the bar tender was amazing very nice guy and makes fun great drinks also the snack cart girl was so cute and nice pushing her cart around singing songs about tacos food was also very great at all the restaurants great service too the only bad thing is... More 

Was this review helpful? Yes 3
Vancouver, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Where to start. I wanted to visit this property again after becoming Hyatt Ziva. I absolutely love the location, hotel size and the beautiful private beach. We had visited twice before when it was Dreams and were excited to see all the changes. First off we love the fact that they kept the no wristband no reservations policy We ate... More 

Was this review helpful? Yes 5
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was my first time in Puerto Vallarta. Had an amazing experience, enjoyed every second of my vacation. Staff is very friendly, all of them willing to help and accommodate guests in every way. Carlos at the swim up bar is the most amazing bartender I've ever met. He made all kind of different and creative drinks. Was so nice! Food... More 

Was this review helpful? Yes 2
Cotopaxi, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was exceptional and food was gourmet first class. Not like your run of the mill all inclusive. All the resturants were so good we had a hard time choosing which one to go to each meal. The snack grill and carts were a nice treat too when you were on the beach or at the pool. A special... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned 2 days ago from an extended 3-day/2 night weekend company 5-year anniversary celebration trip at the Hyatt Ziva. We really enjoyed ourselves and the hotel staff was great! The hotel property was beautifully landscaped with lush tropical palm trees and beautiful vividly colored tropical plants and flowers everywhere. There were several restaurants and bars... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The resort is beautiful! The customer service is beyond excellent! Everyone was so friendly - especially Arturo from the beach bar staff, Abraham from the dinners on the beach and Edgar from activities! We will definitely be returning! Thank you all for an amazing trip!

Was this review helpful? Yes 3
Overland Park, KS
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our third visit and the first since the changeover to Hyatt. We were hopeful what we enjoyed about Dreams would still be the case and that there might be even more to like with some of the changes that have taken place. We arrived on a Saturday and the hotel was full (another guest mentioned there had been... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • World cafe(27)
  • El Patio(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
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Beach (32)
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Deluxe Ocean View Double (52)
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Pool (22)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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The Hotel (106)

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