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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico (Formerly Dreams Puerto Vallarta Resort & Spa)
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,435 reviews from our community

Traveler rating
    2,894
    1,052
    281
    129
    79
See reviews for
1,065
2,105
51
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (900)
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Napa, California
Top Contributor
185 reviews 185 reviews
71 hotel reviews
306 helpful votes 306 helpful votes
4 of 5 stars Reviewed yesterday NEW

Let me apologize at the outset for what is likely to be a lengthy review. We had some (considerable) concerns about trying this hotel because we watched the reviews from it’s “soft opening” in December…onward. They were not flattering! If you're like me, you want details! We have been to Puerto Vallarta for the past seven consecutive years. Until this... More 

Was this review helpful? Yes 5
stansbury park, utah
Top Contributor
175 reviews 175 reviews
52 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed yesterday NEW

No need to duplicate previous comments...Great place! Pros: Staff: David, Italian rest. Aleajandra, cart. Christian, beach and pool server. (when my wife accidentally knocked a tray of cocktails out of his hand, "no problema!") Front: fast efficient check in. Wristbands: none! Drinks: as strong as you want. Housekeeping: Early and excellent Food: 4.5 at buffet or specialty. (didn't care to... More 

Was this review helpful? Yes 2
Grande Prairie, Canada
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've been to this resort many times and wondered how it would change with Hyatt. Stayed for two weeks this time. The renos are nice. The new granite bathrooms are so much nicer. However, 2 chairs and a cafe table is much needed. We asked for a 2nd chair and got one right away. There's more seating in common areas... More 

Was this review helpful? Yes 3
Omaha, Nebraska
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I had stayed at Dreams twice before and thought we'd give Hyatt Ziva a try. The building which contained the lobby has been redone with a much more modern edge. We were still greeted with a sparkling wine like the Dreams. Check in was pleasant. We stayed in the "old tower" as we had in the past.... More 

Was this review helpful? Yes 1
Calgary
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I went there the last week of April 2015 with my family for a week. The hotel room was spacious and bed was comfortable. However, on the 2nd day we noticed water leaking from the light fixture in the shower. The staff was quite concerned and helpful and moved us to another room which is similar to the original room... More 

Was this review helpful? Yes 5
San Antonio
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a very nice facility. The location is excellent.mit has a private beach just for the hotel and it was not at all crowded when we visited. Go out for dinner. Not only was every order at our table wrong the one night we ate there, come on it was not crowded. The food was mediocre and I am... More 

Was this review helpful? Yes 4
Kirkland, Washington
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had admittedly low expectations for a last minute booking at an all inclusive hotel. Wow, were we surprised. We had a superb stay at Hyatt Ziva. The setting and private beach is lovely. The food and variety of selections were great, and each meal was beautifully served (thanks Ismail, David and Vicente). Which brings me to the staff, who... More 

Was this review helpful? Yes 4
St. Louis, Missouri, United States
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I traveled as a couple and stayed at the Hyatt Ziva for 6 days. The staff at this resort was top notch and in most cases went out of their way to be helpful and friendly. The service at the restaurants was sometime s a little slow but we were on vacation and felt no need to... More 

Was this review helpful? Yes 5
Bonner Springs, Kansas, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Hyatt Ziva exceeded our expectations! Our ocean view junior suite was perfect! We loved sitting on our balcony watching the waves, drinking our morning coffee or with a glass of wine in the evening. Blaze was our favorite restaurant for food and atmosphere. We enjoyed our meal at the Italian restaurant as well. We would head down about 7:30... More 

Was this review helpful? Yes 3
Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I took a trip here mid-April. We had heard a lot about the renovations still taking place, but to my knowledge there were none going on anymore. Everything looked fabulous… particularly the views. The drinks were excellent, the room was excellent, the pools were excellent, the beach was truly unbelievable. I had put a photo up on... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • El Patio(27)
  • World cafe(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
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5,943 photos of this hotel

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Beach (32)
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Deluxe Ocean View Double (52)
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Deluxe Ocean View King (55)
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Pool (22)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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The Hotel (106)

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