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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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1 room 1 guest
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Hyatt Ziva Puerto Vallarta
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Hyatt Ziva Puerto Vallarta
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4,781 Reviews from our TripAdvisor Community

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Traveler rating
    3,105
    1,148
    298
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    92
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1,194
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Puerto Vallarta offers a lot- nice beaches, lots of activities, good restaurants and overall a very comfortable stay. Hyatt Ziva has recently been refurbished and it is awesome. It's a great location that really caters for everyone- families with kids, couples looking for an escape, etc. The service at Ziva is brilliant. The all inclusive package is outstanding-really makes life... More 

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New York City, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Agree with most of the great reviews here. Amazing value during the rainy off season but our weather was almost all great for the week. Not your typical all inclusive. Much better service and fewer hassles - no silly wristbands, no need for dinner reservations, room service included, etc. Staff is really fantastic and couldn't be more friendly. Special shoutouts... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Truly a perfect geographic location, distance from airport and city, isolated picturesque beach. Beautifully remodeled lobby and public spaces... Excellent spa!! Wonderful service at every turn. Generally an all around great deal and pleasurable stay... Especially if you get a suit off of the dream like semiprivate lazy pool! The only complaint is that you definitely miss out on quality... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had an excellent honeymoon here, can't say enough good things! -Staff was great, customer service is a high priority and it shows. -Food was excellent! While we had our favorite (Blaze, seafood/grill, steak was amazing), all the restaurants were great, including the buffet. And the buffet wasn't poor quality quickly made food, every dish looked like it was specially prepared,... More 

Was this review helpful? Yes 3
canada
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all, great renovations since Dream days, but they got rid of all the great staff. The beach is wonderful and private. I swam every day. Renovated rooms are good but no balconies for a standard ocean view. Also they replaced the tubs with walk in showers and I like a good soak. I enjoyed the food and the... More 

Was this review helpful? Yes 4
Phoenix, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow. This was the perfect place for our well deserved R&R. We did what we wanted when we wanted it. And that included sleeping in (a lot) and having a fantastic breakfast, or having a fresh icy pina colada placed in my hand while lying with my husband on chaise lounges under a grass hut umbrella on the beach before... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
Ventura, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in the club tower for 5 nights and we had a wonderful experience. We've stayed at many all-inclusive resorts throughout Mexico and this has come to be our favorite. One of the highlights of this resort is that you can eat at any restaurant any night. It's not like other resorts where you can only... More 

Was this review helpful? Yes 5
CARROLLTON
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful! We reserved an ocean view room for our stay and it was perfect, beautiful view! The food was wonderful, the buffet was outstanding as was the Mexican Restaurant. But I must say the reason that this hotel stands out was the unbelievable service. From the time we arrived the staff was just outstanding. Our maid Guadalupe made sure that... More 

Was this review helpful? Yes 4
Morgan Hill, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I are long time Vallarta lovers.. And our main luxury hotel we stay at is now called Ziva.. and what used to be called DREAMS... Secluded by its own cliffs, this amazing hotel has a private beach, which is one of the main reasons we go back everytime. So we stayed here for the first time since... More 

Was this review helpful? Yes 6
Austin, United States
5 of 5 stars Reviewed 6 days ago NEW

I visited here in mid August which is supposed to be the rainy season but the weather was great. My girlfriend and I had a great time at the restaurants and the beach. The staff is excellent and makes sure you are having a good experience. The beach is private and safe. I will be back again and will recommend... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Antonio M, Director General at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Tushar J, Thank you very much for your recent visit and kind comments regarding our resort. We are delighted that you and your girlfriend had an amazing time and that you will return. We also appreciate your high recommendations and look forward to welcoming you back. Another amazing beach vacation awaits! Warm regards, Antonio Machain General Manager More 

Hotel Review Summarization

What travelers say

  • Room service(39)
  • Very good(30)
  • World cafe(27)
  • El Patio(27)
  • Private beach(25)
  • Old tower(24)
  • Preferred tower(21)
  • Great time(20)
  • Main pool(19)
  • Entertainment staff(10)
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6,217 photos of this hotel

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Hotel & grounds (1042)
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Room/suite (737)
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Business center/function rooms (47)
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Bathroom (69)
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Adult Pool (11)
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Amenities (22)
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Beach (32)
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Deluxe Ocean View Double (52)
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Deluxe Ocean View King (55)
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Pool (22)
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Preferred Dreams Suite Ocean View (74)
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Preferred Junior Suite Ocean View with Jacuzzi (78)
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Restaurants and Bars (102)
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The Hotel (106)

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Room/suite (14)
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Family/play areas (10)
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Hotel & grounds (18)
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Dining (10)
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Pool/beach area (22)
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Other (17)
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