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Hyatt Ziva Puerto Vallarta

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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Hyatt Ziva Puerto Vallarta
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5,199 Reviews from our TripAdvisor Community

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Pasadena, CA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Forget what you heard, this is the ONLY resort worth booking in Vallarta! Proud to say that this was our third stay at the resort (formerly owned by Dreams) and our main gripe in past were the subpar accommodations. It's been nearly 8 years since our last visit and we couldn't be happier with the upgraded renovations the live up... More 

Helpful?
Thank Sdmyk
2 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here Feb 4-Feb 9 2016. First, I would like to say that I HIGHLY recommend this hotel. Overall we had an absolutely fabulous time and we definitely plan to come back. The grounds are absolutely beautiful and we saw staff preening the landscaping and keeping up the facade and pools daily. We stayed in a swim up double... More 

Helpful?
Thank Sandra R
Seattle, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

My family had a wonderful time at the Hyatt Ziva Puerto Vallarta. I have been to many all-exclusives and the food here was the best. Plenty of entertainment for my kids and a fun helpful staff! Here is my shout out to Edgar, I enjoyed beating him in ping pong all week! Great time, would recommend this place to anyone!

Helpful?
Thank Tony R
Nashville, Tennessee
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I based my choice on hotel for this trip on what I read on Trip Advisor so I thought I would add my own. If you are reading through the negative comments keep in mind this has been a Hyatt property for only a little over a year. A lot of the negative comments were when it was a Dreams... More 

Helpful?
Thank Brian P
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my girlfriend the last week in January and had a wonderful time. We had a beautiful swim-up room. Get one in the center and not the far edges, if you want the best sun. There are about four rooms that have large foliage blocking any view. While it certainly feels very private, there really isn’t any... More 

Helpful?
7 Thank Ben H
Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the second time visiting this resort. The first time was a few years ago when it was owned by Dreams. The renovations done by Hyatt were very nice. The Lobby and pools were significantly upgraded and the rooms were renovated nicely. The only significant issue we had was inconsistent service which I believe is mainly because of shortage... More 

Helpful?
2 Thank JackandDianeRozak
Toronto, Canada
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is split into 2 towers I was in the north tower. Apart from an elevator with personality, this resort is one of the most luxe I have stayed in. Food is great and plentiful, the 24 hour deli is exceptional, and the staff are warm and accomodating

Helpful?
1 Thank Michael M
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Michael M, Thank you for taking your time to provide a brief review on our resort and for more importantly, spending your vacation with us. We pride ourselves on taking a boutique approach to the all-inclusive experience and are delighted that your experience with us reflects that. We are currently working on the replacement of elevators at the Main... More 

Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a 2 week vacation at the Hyatt Ziva and we loved this resort! The Ziva is a medium sized hotel and is located on a private cove so the hotel guests have the beach to themselves. Lots of chairs available and the beach is kept immaculate. The hotel staff are amazing, very friendly and customer service oriented.... More 

Helpful?
2 Thank 2travel4ever2015
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear 2travel4ever2015, What a lovely review following your two week vacation at our resort. Thank you for sharing your fantastic Hyatt Ziva experience; we are delighted that you enjoyed it and grateful for your high recommendations. This is our goal for every guest we host and it is rewarding to hear that we managed to succeed. I am sharing your... More 

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