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BEST WESTERN PLUS Suites Puerto Vallarta

3.5 of 5 Carretera Barra de Navidad KM 8.5, Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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BEST WESTERN PLUS Suites Puerto Vallarta
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BEST WESTERN PLUS Suites Puerto Vallarta
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422 reviews from our community

Traveler rating
    156
    119
    71
    44
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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california
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband & I just returned from a four week vacation at this hotel. Salvador & Paolo checked us in & we were in our favorite room in minutes. The first week was kind of confusing. We had no phones or internet & our coffee maker was not working. After about a week a new phone system & Internet was... More 

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Gig Harbor, Washington
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We love staying here because it's on the bus line, it's on a beautiful beach, it's close to Mismaloya (a few great restaurants) & close enough, by bus or taxi to PV. The water is turquoise, the waves crash, it's a quiet 'neighborhood', nice breakfast buffet. I wish the bed was upgraded but then, I may never want to leave.

Was this review helpful? Yes 1
Osseo, Wisconsin
Top Contributor
106 reviews 106 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel raise it's score above what the facilities would otherwise get. When we arrived we were greeted by the very friendly and enthusiastic Oscar the bellman who was a real pleasure each time we encountered him during our stay. I also want to make sure I mention Paola at the front desk, and Abraham in the... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Gonzalo & Abraham & Abel there are no words we can express the hospitality they bestowed upon my fiance and I they were pleasant the entire stay they payed close attention to the visitors the service was outstanding and we really enjoyed the kindness they expressed we can't wait to go back next year to visit it was so relaxing... More 

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North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

Absolutely LOVED The staff although the hotel itself was average at best. There was no mini fridge, no wash clothes, and they had daily limits on bottled water. Alturo, Jery (Gerardo), Jose the bartender, Alonzo, Homberto, Juan were all fantastic!!!! Especially Jery!!!!

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Mexico
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were able to book an ocean front suite with a king bed, breakfast, free wifi and free parking for less than $60 on booking.com. You will not find a better value in PV at this time of year. Although the room smelled musty when we first entered, we left the slider open for the day and it cleared just... More 

Was this review helpful? Yes 1
San Francisco, Mexico
1 review
1 of 5 stars Reviewed 3 weeks ago

We have travelled to Jalisco, PVR, 35 times.we like to stay at a property where we get to know the staff/reception. We stayed at the Intercontinental now a Best Western Plus. This time we took a group for my birthday. Disaster, lamps broken in the rooms, no clean towels, no coffee, no internet and no telephone. We tried and tried... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The resort/hotel is quite a distance from the airport, aprox 45 mins :-(, there were no washcloths in the bathroom and even the next day when the rooms were serviced, no washcloths...we had to ask each day. Beds were average. No in-room coffeemaker, micro or fridge. However, down at the pool each day, we were greeted by some very consistent... More 

Was this review helpful? Yes 1
Guerneville, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We LOVED this place. It looks like they were changing hands from El Presidente to Best Western Plus Suites. Also in process of being updated. I read reviews about the water barely trickling out from the shower. But you have to move the dial on the shower head (not the faucet) to adjust the shower and you get plenty of... More 

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Portland, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 20, 2014

My wife and I stayed here in November 2014 for 11 days and loved it. The hotel is a bit dated, but the view, beach, service and food make up for it. If you are looking for a peaceful vacation, don't hesitate to stay here. The hotel is only half full on the weekends and quiet the rest of the... More 

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Additional Information about BEST WESTERN PLUS Suites Puerto Vallarta

Address: Carretera Barra de Navidad KM 8.5, Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Suites Puerto Vallarta 3.5*
Number of rooms: 120
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Hotel Style:
#26 Spa Hotel in Puerto Vallarta
#38 On the Beach Hotel in Puerto Vallarta

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