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BEST WESTERN PLUS Suites Puerto Vallarta

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Carretera Barra de Navidad KM 8.5, Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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BEST WESTERN PLUS Suites Puerto Vallarta
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Houston, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

Was told by the very rude staff on arrival that we did NOT have a reservation! She made me go to the computer to get the confirmation number and then made me return to print the page! Room had no decaf coffee and she said that we would only receive one pack of regular coffee ONLY the first night with... More 

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Minneapolis
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Traveled there a few weeks ago love the location of the hotel because its away from everything so its nice and quite with a fantastic view of Puerto Vallarta. The pool was great the bartenders we always asking if we needed drinks which was yes the view from the room was amazing the room it self was ok needed a... More 

Was this review helpful? Yes 1
Longmont, Colorado
2 of 5 stars Reviewed 2 weeks ago

This is an old hotel that is quite literally falling down. The AC is inadequate. The furnishings are sparce and dated and the TV is tiny. The internet was sooooooooooooo slow that it was almost impossible to use. Its remotely located with no shopping or restarants in walking distance. But... The staff is fantastic. Hector, Sergio, Fernando, Oscar, Esteban and... More 

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new york city, United States
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This was previously a 4 star Intercontinental property. The glam is gone but the views are the same. For some, this will still be a prime option, as is. Overall, I enjoyed my stay, there are things that really got to me at the hotel. But the cost of and location made up for the lack of service and focus... More 

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have the most amazing experience. We planed our wedding there, and Sandra Melgoza and Yara Valdivia were our wedding coordiators, they were espectacular, going over their duties to acomodate us. Always with a smile and great disposition. The Chef Magdalena Perez Medina created great dishes for the main event, always so happy to fix or change if we wanted... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the BW PLUS Vallarta. The staff was more than helpful, friendly and always available when needed. Our room was large, clean, and well decorated. The bathroom/vanity area was spacious and functional, but not luxurious. The beach in front of the hotel is beautiful and is a good beach for swimming. The beach just north of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Portland, Oregon
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel had hands down the most beautiful views of the beach! Hotel staff was typical Mexico, no one knew anything! The "concierge" was really the tour and time share sales people so don't be fooled! No people selling things on this private beach, that was worth the price right there! Restaurant staff was the absolute nicest people ever! It... More 

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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was my first time to Mexico and my first time staying at an all inclusive resort and I loved every minute of it! The hotel is conveniently located a short taxi ride from the main town with it's own private beach (so you never had to fight for a patch of sand) and great pool with swim up bar.... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015 via mobile

This hotel visit was the best experience I've had! The staff was absolutely wonderful especially Gonzalo, Abel, and Cecy from the pool area and Fabiola the receptionist. This hotel offers an amazing location and view. It has a wonderful personal beach area and pool area. It can definitely be summed up as a paradise within the paradise of Puerto Vallarta.... More 

Was this review helpful? Yes 1
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