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All 121 Puerto Vallarta hotels

Hilton Puerto Vallarta Resort

4.0 of 5 Hotel   |   Avenida de las Garzas s/n | Zona Hote, Puerto Vallarta 48333, Mexico
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Ranked #39 of 121 hotels in Puerto Vallarta
A recent review
4 of 5 stars reviewed 4 weeks ago
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712 people have reviewed this hotel

Traveler rating
    299
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    104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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There are newer reviews for Hilton Puerto Vallarta Resort
See the most recent reviews
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff is great here! We loved to food, and top shelf drinks are there for the asking. The minibar is really only 3 beers, 3 sodas, and 2 waters. They replace it daily with warm drinks. I gave them feedback on that, hopefully they listen. Other than that, you get great value for your money here. The pool is... More

Review collected in partnership with Hilton Hotels & Resorts

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Wichita, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I cashed in some of my Hilton Honors points to take the family on vacation. We had a great experience. The staff at the hotel treated us like royalty. Our every need and want was attended to with a smile. We stayed on the property most of the time we were there, but we did go on an excursion (Sea... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Gaithersburg, Maryland
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful time at Hilton Puerto Vallarta. Many of the staff members went above and beyond to make our vacation great. My wife recently became disabled and uses a walker. In choosing a place to vacation, the compact footprint and newness of the construction made it seem that the Hilton would nicely meet our needs, and in fact... More

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

To be fair, it should be noted that Hilton just recently took over this property and is still working on bringing it up to Hilton standards. Check-in was a bit of a nightmare, but after discussions with the manager we were upgraded to very nice ocean view suites. The beach is clean and not as crowded like hotels in downtown... More

Was this review helpful? Yes 1
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Javajules First of all I want to thank you for sharing your opinion on our service during your recent stay. We also thank you for your comments on our effort to improve everything to comply with our Hilton standards. We thank you for your excellent comments for our bar and pool area waiters, please be sure I'm sharing this... More

Palm Coast, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice, VERY VERY Clean! But the best part was the wonderful staff...and I mean everyone was amazing, helpful, friendly, professional, accommodating I can go on and on!! The location is a short cab ride to the marina and the airport.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Ms. Donna H. I want to thank you first for selecting Hilton Puerto Vallarta for your recent visit to Puerto Vallarta. We really appreciate you share your opinion and your excelent comments for our Staff please be sure I'm sharing this with all my Team, they are very happy to learn that their daily job is making our guest... More

san antonio, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I want to start out by saying I was really stressed when I read the reviews before we arrived. Most of them were awesome but there were a few bad ones. So here goes. I don't think I can post pictures here but I will do another review on tripadvisor and post pics. It was our honeymoon and I love... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Eric B First of all I want to thank you for selecting Hilton Puerto Vallarta to spend your Honeymoon, also we thank you for taking your valuable time to write a review and for sharing your opinion on our service, facilities and for our service staff. Please be sure that I'll be sharing your comments with all my team,... More

Rancho Santa Fe, California
Top Contributor
95 reviews 95 reviews
27 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good option on the beach. Close enough to the Marina and to the airport and close to downtown. Since this is an all inclusive hotel the food and drinks are just average. The hotel in very new and the rooms are perfect. Very good service throughout the hotel.

Was this review helpful? Yes
Palm Desert, Ca
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 17, 2014

We are staying next door to the Hilton and decided with some friends to go the the buffet at the Sea Fire. We all agreed that was the absolutely worst meal we ever had. Even our kids 13 & 15 would not eat... Chef please do something about it. we understand it is part of an "all inclusive" resort but... More

Was this review helpful? Yes
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Christophe D. Thank you for sharing your opinion on our buffet from your recent visit to our hotel. For us it is very important to follow up on every comment our guests do on our service and facilities, Reading your opinion you have mentioned your are staying next door from Hilton and I really wish to have the opportunity... More

Cibolo
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014

To start, Puerto Vallarta is absolutely beautiful and the people are so friendly. We had a little issue with check in which was resolved with a couple of emails to Hilton while we were there. We had a room with a private pool which was beautiful. The bed was so comfy and the shower was huge and we appreciated the... More

Was this review helpful? Yes 2
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Shplissa I want to thank you for selecting our hotel to spend your Honeymoon and for taking your valuable time to share your opinion on our service. We really appreciate your excellenet comments for our service staff as well as for our location and facilties, please be sure that the information you have provided to us will help us... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

This was my second visit to the property, the first time being shortly after they opened. As an all-inclusive I think this hotel has you pretty well covered. I enjoyed the many restaurants, lobby bar, and the rooftop (no kids) swim/lounge area. My first visit I was upgraded to a two story jacuzzi suite which is a room type I... More

Was this review helpful? Yes 2
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Trvlwhlucan I want to thank you for taking your valuable time to share your opinion of your stay with us last December 2013. (6 months ago). Please be sure that we have being taken appropiate actions to improve our service, we added more chairs and umbrellas, also we enriched our Daily Activities Program for adults and Kids. Our weekly... More

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Additional Information about Hilton Puerto Vallarta Resort

Address: Avenida de las Garzas s/n | Zona Hote, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Puerto Vallarta Resort 4*
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Amenities

Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#15 Luxury Hotel in Puerto Vallarta #16 Spa Hotel in Puerto Vallarta #19 Family Hotel in Puerto Vallarta #30 Romantic Hotel in Puerto Vallarta #39 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 
Number of rooms
259

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Puerto Vallarta Resort and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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