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Hilton Puerto Vallarta Resort

4.0 of 5 Avenida de las Garzas s/n | Zona Hote, Puerto Vallarta 48333, Mexico
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Hilton Puerto Vallarta Resort
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Hilton Puerto Vallarta Resort
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Puerto Vallarta Resort
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Denver, Colorado
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great experience here on our recent girls trip. The pools are beautiful, the servers quick and kind and the beach lovely. As other reviewers mentioned the only downside to the pool is that the music is HORRIBLE! But hey, you are there to enjoy the drinks, water and weather...so what if Mariah Carey is playing ALL DAY.... More 

Was this review helpful? Yes 1
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an overall very pleasant experience at this property. A friend I was traveling with has Diamond Status, so we were given a very nice upgrade off the bat and treated very well. The open air lobby is amazing to walk into after a long day of flying and sets the tone for a very nice vacation. Our days... More 

Was this review helpful? Yes 3
Lake Forest, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I thought this place was a great value. I am a Hilton Honors member, but typically use the hotel family for short stays, not extended all inclusive vacations. I was pleasantly surprised by the variety of on-site food (3 dinner places, a beach snack bar, a sushi/bar on the rooftop for adults only and the nearly always open buffet, and... More 

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Toronto, Canada
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

My first impression of the Hilton were horrible. They tried to give me a downgraded room and argued with my husband about it. We had paid for a suite with ocean view and they attempted to give us a room on the main floor, facing the pool. The guy at the front desk stated the room we PAID for was... More 

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Minnesota
Top Contributor
100 reviews 100 reviews
67 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

My family has stayed at all-inclusive resorts in Mexico before, and this was our first stay at the Hilton Puerto Vallarta. It was an enjoyable stay as long as you manage your expectations. Compared to Club Med or Riu resorts, this is not truly all-inclusive, and feels more like a “hotel with benefits” versus a resort. The look and style... More 

Was this review helpful? Yes 3
Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I am that person that vexes over trip advisor reviews, there could be hundreds of great reviews, but that one bad one will make me wonder if its a good decision. This hotel had split reviews for sure, but there was a resounding positive response to the staff. I am a Hilton member so I was looking for a nice... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this resort to celebrate my 50th birthday. The staff made my wife and me feel like royalty. Mauricio the Bellman, Oscar the Server, and Diego at the Reception Desk were excellent! - T. Chavez

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Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The view from the Hilton is beautiful; however, I was not pleased with the accommodations or the service. I booked a standard room that had a view of a gas tank. The room was dingy and the bathroom area was claustrophobic. The water was turned off at 10pm and did not return until 5am. Not very customer friendly. I did... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was great here: especially Nelly at Sea & Fire restaurant. Javier the waiter at La Catrina, Erik the lobby bar bartender, and Isias the host of Le Delice and La Catrina. Overall, had a great 4 star experience. Downfalls are minimal. If I were going to an all inclusive in Puerto Vallarta I would return to this hotel.

Was this review helpful? Yes 2
Northampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is lovely, on the beach and close to the Marina and shops. The staff are lovely and Jorge on reception went out of his way to help us and even took us on a guided tour of the hotel to explain where everything was. We were in the old part of the hotel and the... More 

Was this review helpful? Yes 3
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Additional Information about Hilton Puerto Vallarta Resort

Address: Avenida de las Garzas s/n | Zona Hote, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Puerto Vallarta Resort 4*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Caribbean Online Mgt Corp., Cheap Tickets, Hilton Hotels, Orbitz, HotelTravel.com, Priceline, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Hilton Puerto Vallarta Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#16 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#18 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta

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