We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Puerto Vallarta Resort

Certificate of Excellence
Hotel deals
Hotel website
Avenida de las Garzas s/n | Zona Hote, Puerto Vallarta 48333, Mexico
Special Offer
Leisure Escape Package
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Puerto Vallarta Resort
Professional photos View all
Browse nearby
Hilton Puerto Vallarta Resort
Add Photo Write a Review

1,170 Reviews from our TripAdvisor Community

Traveler rating
    520
    365
    165
    75
    45
See reviews for
356
531
17
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1170)
  • Mar-May only
    (394)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (208)
  • Dec-Feb only
    (374)
All months
San Francisco, California
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed the ocean view suite with private pool. -large room -outstanding staff -fantastic food at all inclusive resort (3 specialty restaurants and main buffet) -great drinks -fantastic facility Hotel lacks night life however, you are a quick cab ride to downtown. Great location as its close to airport and town. Very nice rooftop pool as well if you want to... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our stay at this hotel was so memorable and a lot of fun! The only room for improvement/ negative was the food available. We really like flavorful/spicy food, and overall it was pretty bland. They need to include more options for those who have diet restrictions. We are vegetarian, and had a really hard time trying to figure out what... More 

Was this review helpful? Yes 2
Laguna Beach, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week at the PV Hilton… As a frequent travler (Hilton Diamond member) and enjoys traveling to Hawaii twice a year, i booked this trip with my family with low expectations as I wanted Hawaii the family wanted something different.…was I suprised….. the grounds were tropical and immaculate, room was beautiful (ocean view with a jucuzzi on... More 

Was this review helpful? Yes
monmouth, or
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay here last summer. The food was absolutely amazing, drinks were nonstop and the customer service was excellent. One thing that peeved me was the drunken American tourists that kept going behind the bar to try make their own drinks cause the one bartender wasn't fast enough but... Thankfully that only happened one night. Great place.

Was this review helpful? Yes
Puerto Vallarta, Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

The entire staff was amazing. But Alejandra Gomez is the best kept secret at this Hilton. She made this trip absolutely amazing. She catered to my and my wife and made our wedding the most amazing experience. The room we stayed in was a suite with the walkout pool which was awesome. The decorations for our wedding was top notch,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Centennial, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The PV Hilton was absolutely perfect! The resort is exciting and the atmosphere was elegant. The restaurants / food was tremendous - great Brazilian meats at FOGO (ask for Hector); great Mexican food (ask for Vladimir), outstanding French food (ask for Vladimir). The drinks were plentiful and fancy (ask for Ricardo), and the selection of Tequilas almost never ended! The... More 

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have recently stayed at this Hilton property with my parents ( May 2015). The hotel property is fairly new, front desk staff are average, not that friendly.... Bellboys are helpful and friendly . The room was okay, spacious and clean, had an issue with the sink, called the operator to get maintenance check on it, they came in literally... More 

Was this review helpful? Yes 1
Northern California
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The people working there were nice and helpful to get us to our other hotel. Just didn't like anything about it. The food was not good. The room was small and not very clean. The pool was dirty. Needs cleaning and painting.

Was this review helpful? Yes 1
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. glenora200 I want to thank you for sharing your opinion on our services from your recent stay I am very concern to learn that you have decided to be moved to another hotel on your first day of your arrival, which did not give us the opportunity to provide you the different options of our rooms and suites, as... More 

mcminnville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel with great rooms and great customer service. The restaurants had great food but the buffet left a lot to be desired. I recommend you take a taxi rather than the hotel transportation as taxis are ALOT cheaper. They don't have ice buckets in the rooms but you can get one by asking.

Was this review helpful? Yes
Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Penultimate day here in Hilton (room 245). Here for 7 days. hotel - a stunning location directly onto Banderas beach. Very contemporary hotel in design , in a minimalist style with mainly whites, lime greens and wood. hotel is perfect size , not too big and not to small. The public rooms are very spacious and well designed , everything... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

952 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (609)
Viewed
Room/suite (78)
Viewed
Hotel & grounds (111)
Viewed
View from room (61)
Viewed
Dining (68)
Viewed
Pool/beach area (169)
Viewed
Bathroom (8)
Viewed
Family/play areas (3)
Viewed
Other (111)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (281)
Viewed
Amenities (28)
Viewed
Beach (52)
Viewed
Infinity Pool (6)
Viewed
One King Partial Ocean View Room (69)
Viewed
Pool (22)
Viewed
Restaurants and Bars (40)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Dining (12)
Viewed
Room/suite (22)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay