We have been members since 2004, the hotel is beatiful and the beach is incredible. However, it is absolutely true about not being able to get the dates you need even if you call a year in advance. So please, stop giving your money to a company that only wants your money upfront and then turns their back on you.... more

Having read reviews about the construction, I emailed the resort that I did not want a room on the construction side. I did not hear back from the resort when previous emails were promptly responded to, I was a bit concerned. When we arrived on a Thursday, we were concerned about the location of our room. Sure enough, we got... more

While on vacation in Puerto Vallarta we were invited to a timeshare presentation. The gentleman who invited us told us we would only be there for 90 min. After five (5) hours of conversation we decided to purchase a timeshare, the sales person basically push you to purchase there membership. Our sales representative Jose Varga told us we could rent... more

Before we left on our 2 week Spring Break - I decided to look at some reviews of the Playa del Sol Grand. I was a little disappointed to hear so many people complaining about this hotel, but I thought I should go with an open mind. I'm glad I did because I was pleasantly surprised. When we arrived at... more

My husband and I also bought a membership at the Play Del Sol Grand timeshare in 2005. We were told we had to waive our right to cancellation as we purchased a re-sale of someone. I stopped paying annual fees when it was made perfectly clear that it was impossible to book a holiday as a member (1 year advance... more

We were there as a Trading Spaces exchange for a week. The Grand is a beautiful resort and is well-maintained. The pool and beach are top-notch and the staff was better than expected. There is no escaping the construction next door, but the resorts both to the north & south have the same problem. Unfortunately, I need to record my... more

We were there for Spring Break (our 4th trip). It had been a long journey and then quite a wait to clear Mexican customs. Then we were hit with the 'timeshare' people waiting like vultures outside of the exit doors of the airport. That takes you atleast another 20 minutes to get past there. So now we are very tired... more

We went to Puerto Vallarta a few weeks ago, and are glad we chose Playa del Sol Grand for the hotel. We were bummed that we could only grab something in nuevo vallarta at first, because we heard such great things about what the main city area of Puerto Vallarta has to offer. but we were extremely dissappointed with PV.... more

I booked our trip in December and then happened to look at tripadvisor.com just before our trip. Needless to say, I was full of trepidation. However, being forewarned meant being forearmed. (It probably also lowered my expectations.) Upon checking in, I immediately asked for a room far from the construction, which we got. We were given a room with one... more