We arrived at the Mayan Palace Puerto Vallarta November 26, 2011 and stayed there the first week of 4. Our room location wasn't the best...over a very noisy bar #2241, but the staff was wonderful, food very good at their restaurants and Marina location good for taking buses. The water in the room was fine for drinking and coffee, but... More

My husband and I went here for our honeymoon. We ate often in the hotel area/places until we realized we were RIGHT BY the marina which has amazing places & food. The staff was very nice and the hotel was very clean. We had a nice very spacious suite with three rooms. Bed was so so but we are not... More

We had two 1-Bdrm units here for the Thanksgiving week. When we checked in we were told we needed a wrist band for security to identify you on the property - which was frustrating a several counts. First they wouldn't put it on us until we had to aggressively turn down a timeshare presentation (took almost 10 minutes of saying... More

My dad is an owner at the Mayan Palace and my husband and I spent our 20th anniversary there. We had a beautiful room (4th floor with ocean view). We were asked if we wanted to take a tour of the timeshare and we politely declined. We were not bothered again. We checked in a little early and our room... More

Just returned from a one week stay here in a one bedroom unit. We requested to be in the main building because of the bigger balcony and got ocean view - 4th floor - no problem. In contrast to some other reviews I found unit amenities to be on par with other Mayan resorts. The unit we were in had... More

Recently stayed here, the week of 11/4-11/11/11 when RCI was on the ball and moved us from the NH Krystal where we were originally booked. (The Krystal was in the thoes of major rennovations...with the pool even all dug up!). We were grateful that RCI alerted us and offered to move to to this property. We found the Mayan Palace... More

I will never stay at a Mayan resort again, terrible service, room was not cleaned, faced the parking garage, no soap, toiletries, etc., not to mention the ugly rusty cofffepot, would not dirink coffee in that one prepaid for one week and checked out the day after our arrival, do u think they cared, NO!! asked upon arrival if they... More

I would like to say thank you to all the staff at The Mayan Palace in Puerto Vallarta, Every saff member was very friendly and they always had an smile on their faces!!! We decided to stay there because it was "close" to downtown altough the taxis are kinda expensive if you canh try the local buses they only like... More

Great resort, didn't use the anemities except the airport transportation. We were too busy on the Boardwalk, El Centre (downtown), and on various tours of surrounding areas. Our view kinda-sucked. But, the beds were very comfortable, the rooms were spacious with all the kitchen anemities you need (even a blender). Our view consisted of the landscaping and the pool. Housekeeping... More