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All 119 Puerto Vallarta hotels

Mayan Palace Puerto Vallarta

Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Hotel amenities
  • Reviews (461)
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Mayan Palace Puerto Vallarta
Ranked #43 of 119 hotels in Puerto Vallarta
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461 people have reviewed this hotel

Traveler rating
    127
    177
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See reviews for
123
156
5
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The property is beautiful and very clean. It is at the marina and walking distance to shops, restaurants, spas, etc. The rooms are great. Not as big as the Mayan Riviera Maya but still very nice. You get a small fridge and a two burner stove, microwave, coffee pot and toaster. Bring your coffee. The staff was amazing and the... More

Was this review helpful? Yes
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

As a guest of a friend who has time sharing it was a very inexpensive vacation for me...the room was spacious and the room service excellent, everything at the hotel works like a Swiss clock, what bothered me most was the insistence on having to pay for the little things like internet.. The MAYAN PALACE is only pone of man... More

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Cedar Rapids, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

This was our second spring break vacation at the Mayan Palace. There are so many things we like about this place: spacious suites for our family of five; nice pool and beach; excellent, friendly service by the wait staff, maids, and concierge; delicious food at the pool bar and restaurant; on-site booking agent for Vallarta Adventures (we recommend Los Veranos... More

Was this review helpful? Yes 5
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear cubhawkfan : We are grateful for your taking the time to write a review about your experience while staying at Mayan Palace. We are so glad you had a blast with your friends enjoying our pools, restaurants and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Our... More

Bettendorf, Iowa
Top Contributor
68 reviews 68 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 29, 2014

Mixed reviews about this place. Right on the beach and very nice but probably could have been better in many ways. As RCI members I knew we were going to get not so great rooms. Sure enough we got a room right above reception with trees covering our balcony, could barely even see the street. Asked for a room change... More

Was this review helpful? Yes 2
FORT WORTH
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 13, 2014

We spent a week at the Mayan Palace in early May. The resort's location is excellent - on the beach and a short walk to the marina. Downtown and old Puerto Vallarta are a very short cab ride away. The Mayan has good facilities including a nice gym and restaurant. We had a 1 bedroom condo, and it was roomy,... More

Was this review helpful? Yes 3
Millville, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is a great resort if your like me and don't want to walk 6 miles to your pool!! The activities people are awesome and the service is attentive!! Loved it!! Excursions were safe and friendly!! The city tour was soo quaint and the tequila stop even better!!

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear wolverine031001 : Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you had a wonderful vacation. We will gladly share your comments with our Activities' staff as well. We are certain them will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations... More

Los Angeles, California
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed on an RCI exchange April 25-May2. 
Check in was smooth and easy. Read a lot of reviews with the complaints that they don’t give ocean view units to those who come through RCI. However, I asked for it and got 2-bedroom unit switched from Marina to Ocean view. We also had another (hotel) unit for our son; that... More

Was this review helpful? Yes 5
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Inna C : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. Comments like yours inspire us to continue creating ideal vacation experiences. We truly look forward to serving... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2014

This was our first visit to Puerto Vallarta and the Mayan palace. We basically had the pool to ourselves (few other families with young children). The pool activity directors were great and had a nice mix of daily activities for adults and children. The service staff was attentive and polite both poolside, on the beach and in the restaurant. Servers... More

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Fashionistamama : Thank you so much for commenting about your stay at Mayan Palace. We are pleased you enjoyed our beautiful landscaping and grateful for your kind words about our staff´s service, as we consider them one of our biggest assets. We are always looking to surpass our clients’ expectations of genuine hospitality by providing outstanding locations and service... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

This was our first visit at The Mayan Palace. I was so happy with this property; can't wait to come back with my husband and teenage son. Highlights... Valet - Our first impression -- Welcoming, warm and professional. Exactly what was needed after a plane ride from Chicago. Efficient, took our luggage and set the tone that we would be... More

Was this review helpful? Yes 6
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear jezebel77: We truly appreciate the time you have taken to share with us your detailed impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools, grounds and We really thank you for your kind comment about our staff, as we consider them one... More

Saint James, Minnesota
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2014

Took our every other year to Mayan Palace. It didn't change much. The staff was fantasic and the grounds were kept up very well. We were given one of the best condos we have ever had. Just being nice to the front office got us a great room. The only thing that was unfortunate was the lack of people to... More

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear rockmaned : Thank you for taking the time to provide us your feedback about your stay at Mayan Palace. We are delighted to find out that you enjoyed our resort. We really thank you as well for your kind comment about some our staff, as creating ideal vacation experiences is their main goal. We are surprised to learn about... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(13)
  • Happy Hour(4)
  • Timeshare presentation(3)
  • Very good(3)
  • Great location(3)

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta

383 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Family Hotel in Puerto Vallarta #24 On the Beach Hotel in Puerto Vallarta #43 Business Hotel in Puerto Vallarta
Number of rooms
179

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