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Mayan Palace Puerto Vallarta

Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
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Mayan Palace Puerto Vallarta
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Mayan Palace Puerto Vallarta
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524 reviews from our community

Traveler rating
    145
    200
    90
    37
    52
See reviews for
140
186
6
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moneta, Virginia
Top Contributor
127 reviews 127 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a timeshare in Mexico and that means they want to sell you a timeshare . At this location you can make a lot of money if so inclined . The best prospect for timeshare salespersons is those that already own a timeshare . Your Mayan Palace bracelet is GOLD . Walk into the Marina and make sure your... More 

Was this review helpful? Yes 2
University Park, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Well my company has had this timeshare for over 15 years. We have not used it that much - this was our first visit to the location in Puerto Vallarta. The timeshare presentation push was textbook. We made our reservations early in November. My husband is handicap and can't walk long distance. I requested a room in the main building,... More 

Was this review helpful? Yes 1
Salem
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Our check in was horrible. The woman did not seem to know what she was doing and did not explain what I was signing for. I had to ask for clarification multiple times. She did not tell uswhich building our room was in, or give us a map of the property. She then referred us to the "hostess," which, as... More 

Was this review helpful? Yes 1
Reno
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice property in a great location. There are restaurants nearby, buses that will take you to downtown PV for 7.5 pesos. The grounds are well maintained and the staff helpful and friendly. Only two negatives. Don't stay in room 2146 or rooms near it. It is directly over the bar that has kareoke a couple of times... More 

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just spent a week at the Mayan Palace PV and were pleasantly surprised by the immaculately kept grounds, clean and comfortable rooms, great food and super nice staff. This was one of the nicest smaller resorts that we have stayed at (we are frequent travelers through RCI and other avenues). When you arrive, check-in can be a little slow.... More 

Was this review helpful? Yes 4
Chicago, Illinois
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We own this time share and it's been a consistent disappointment to us. The barrage of sales people promising this and delivering that - retired people peeing in the pool, its kind of gross. We were apparently one of first wave that bought which for some reason makes us subject to sales pitches from the sales crew that were incredibly... More 

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Mayan Palace - Marina Puerto Vallarta for a girls birthday week. It is an older property BUT well maintained gardens and clean units made it a great stay. The furnishing need updating but the Master Suite unit we stayed in comfortably slept 6 of us. The pools were phenomenal and it didn't hurt that there always... More 

Was this review helpful? Yes 1
Victoria
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been to other Mayan properties in Cabo and Nuevo. The Mayan Palace has not been updated anywhere near the level we expected. We had a very nice 1 bdrm suite. However the furnishings were old and tired. One of the sliding doors required repair, which they did address quickly. The kitchen was passable. Dull knives, old dishes &... More 

Was this review helpful? Yes 4
Dublin, Ohio
Top Contributor
74 reviews 74 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first trip to Puerto Vallarta in early April. The Mayan Palace is only a ten minute cab ride from the airport, and since we had called ahead to the resort for a free pickup,free pickup worked very well. Upon check in, we were assigned a 'first floor' room in the building next door near the pool, and... More 

Was this review helpful? Yes 2
Santa Clarita, California
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 8 days in this beautiful property. Arrived on the last flight into PV and check-in at midnight was extremely sloooowww. The beach is ok if you don't mind grayish water. Definitely not blue like the Caribbean or Hawaii. We had jellyfish on our last day which stung me :-) Maid service was slow too and had to call... More 

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Hotel Review Summarization

What travelers say

  • Time share(13)
  • Happy Hour(4)
  • Great location(3)
  • Very good(3)
  • Timeshare presentation(3)
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