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Villa Premiere Hotel & Spa

Certificate of Excellence
San Salvador No. 117 | Col. 5 de Diciembre, Puerto Vallarta 48350, Mexico
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Villa Premiere Hotel & Spa
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Villa Premiere Hotel & Spa
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1,406 reviews from our community

Traveler rating
    974
    273
    89
    46
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1406)
  • Mar-May only
    (448)
  • Jun-Aug only
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    (412)
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Calgary, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are looking through the reviews for this hotel, before deciding where to book your holiday, look no further! To start off, the Villa is a boutique hotel, with customer service above and beyond my expectations. From the moment we arrived we were greeted with a warm welcome by Isidro, and Lisandro as we got out of the cab.... More 

Was this review helpful? Yes 2
Los Angeles
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second visit; our first was two years ago. Just as the first visit, this stay was fantastic on many levels. - Superb service from all staff – professional, friendly, well spoken English - Excellent food – breakfast, lunch and dinner, snacks - Staff never says no to any request - Very clean - Quite - Gym, spa,... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall, our stay at Villa Premiere was a fabulous experience. Their service staff is superb: friendly, attentive, professional. Our room was spotless and totally relaxing, the pool was great, the beach is beautiful, the spa and the massage I received there was magnificent. My only complaint is the food. It was consistently solid, and the breakfasts were the best meals,... More 

Was this review helpful? Yes 1
Reno, Nevada
1 review
3 of 5 stars Reviewed 2 days ago NEW

We booked through Costco Travel and where really excited to stay so close to the downtown area. In the booking process we where told we would get upgraded to a Honeymoon suite at no additional cost, but upon arrival the hotel told us the upgrade would be additional $$$ per night, that was disappointing. We where put into a room... More 

Review collected in partnership with this hotel

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villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear Thank you for having stayed at The Villa Premiere Hotel & Spa and for recommending us with your nice review. We are very happy to hear that you enjoyed our facilities, restaurants and service; we always try to make our guests’ stay memorable, with a good service and nice atmosphere. We are sorry to hear that you did not... More 

Mirabel, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

That hotel is verry clean the personnel is verry professionnel and sniling. The service is excellent. I recommand Villa Premiere . The room and food is excellent. I loved that hotel and I going again in 2016 january.

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear Micheline F, Thank you for having stayed at The Villa Premiere Hotel & Spa and for recommending us with your nice review. We are very happy to hear that you enjoyed our facilities, restaurants and service; we always try to make our guests’ stay memorable, with a good service and nice atmosphere. Regarding of our Staff we are very... More 

Hawley, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Villa Premiere Hotel n Spa was simply marvelous! The food was delicious, a very spotless room and an excellent location with beachfront rooms. The only negative was the "pressure" to join a timeshare. I highly recommend this place just remember to say "NO" to the timeshare presentation. Unless of course you want a timeshare.

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear ole822, Thank you for having stayed at The Villa Premiere Hotel & Spa and for recommending us with your nice review. We are very happy to hear that you enjoyed our facilities, restaurants and service; we always try to make our guests’ stay memorable, with a good service and nice atmosphere. Regarding of comment, we do not have Timeshare;... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is the second visit at this property. Overall, great experience with the all inclusive option. Great room and good food. They need to change up the options on the food choices. Great location and staff

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear, Thank you for having chosen Villa Premiere Hotel & Spa and for posting your review. Guests’ reviews are really important for us. For that reason our chef is working every day, just to delight you with his excellent cuisine We are glad to know that you enjoyed your stay. We look forward to welcoming you again. Best regards. More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel had a picturesque ideal location on the water yet close enough to walk to town and sample local culture. This all inclusive resort offered exceptional food and ambiance. One restaurant changed offerings daily and one had a fixed menu. Although it was good, it would be better with more variety. The breakfast and poolside dining was also very... More 

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear Dan G, Thank you for having chosen Villa Premiere Hotel & Spa and for posting your review. Guests’ reviews are really important for us. For that reason our chef is working every day, just to delight you with his excellent cuisine We are glad to know that you enjoyed your stay. We look forward to welcoming you again. Best... More 

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are beautiful and the service was impeccable! My best friend organized my bachelorette party here because of the beauty surrounding the hotel and the all-inclusive deal. We had the presedential suite and it was amazing (the space, the view from the room, etc..). A few things, one of my friend's was a vegan and there weren't a ton... More 

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear s_prades922, Thank you for having stayed at The Villa Premiere Hotel & Spa and for recommending us with your nice review. We are very happy to hear that you enjoyed our facilities, restaurants and service; we always try to make our guests’ stay memorable, with a good service and nice atmosphere. Regarding of Party let me tell you that... More 

Gresham, Oregon
2 reviews
4 of 5 stars Reviewed 1 week ago

Just returned from a week at this hotel. Very relaxing. Customer service was top notch. We did not do all inclusive just because it seems there are too many good places to eat within a 15 minute walk or short taxi ride. But we did have some food at the hotel and it was very good. There were a couple... More 

Was this review helpful? Yes
villa_premiere_hotel, Manager at Villa Premiere Hotel & Spa, responded to this review

Dear First of all I would like to thank you for taking the time write a review for us It's very surprising to know your experience with us was not the best Please accept our apologies for your experience It would be a real honour to host you again and to have the opportunity to assist you as you deserve.... More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Room service(4)
  • Honeymoon suite(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (80)
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Beach (9)
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Deluxe Suite (53)
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Honeymoon Suite (52)
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Master Suite (48)
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Pool (16)
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Spa Suite (51)
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The Hotel (30)

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Pool/beach area (12)
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Business center/function rooms (3)
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View from room (1)
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Other (19)
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