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Casa Iguana Hotel

Avenue 5 De Mayo, Puerto Vallarta 48394, Mexico
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Casa Iguana Hotel
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Ranked #75 of 121 Hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed 1 week ago
Marihart1 Salem, Oregon
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238 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salem, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

My travel companion and I spent a month at this hotel in August of 2014. I loved the setting. It is right smack in the middle of the jungle. We were on the top floor and loved the view looking out at the beautiful vegetation, and the well kept grounds below were a pleasant sight as well. Watching the rain... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is nice, far from the hustle and bustle of the city. The hot tub was excellent and the pool was a bit cold but ok. The suite was big, two bedrooms plenty of space, small kitchen, and living room. The hotel is a bit out dated. The blinds on the windows are dirty and they look like they... More 

Was this review helpful? Yes 1
Watertown, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2015

I love the property: mature trees and vegetation, snuggled up against the rain forest jungle. Not slick, not chi-chi, just nice white adobe buildings, with a nice tiled small pool and hot tub. Comfortable bed. Useable kitchen. Yes -- this is the tropics with the humidity, the jungle smells. When we were there, the locals of Mizmaloya were running a... More 

Was this review helpful? Yes 2
Nanaimo, Canada
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 27, 2015

I truly wish I could rate this accommodation higher, however some things simply aren't negotiable; safety is one of them. But I'll get to that shortly. Let's begin on a positive note. Casa Iguana is situated in a lovely location: being in Mismaloya, it is not only near Puerto Vallarta, but Boca de Tomatlan, el Tuito, and Yelapa. It's a... More 

Was this review helpful? Yes 3
wisconsin
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 22, 2015

The hotel is just across the road from Mismaloya beach, literally a 5 minute walk. The pool and jacuzzi are lovely, as with many Mexican hotels, not only is the jacuzzi not kept hot, it takes quite a while to get it there. Advise the staff well in advance if it's not hot. The service was wonderful and friendly, there... More 

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Kansas City
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 11, 2015

My husband I stayed at Casa Iguana Dec. 27 to Jan. 6, 2015. We decided to return after a wonderful stay in 2013. We love the location and the staff. Our housekeeper, Kathy, was wonderful, as was Chef Donato, who I understand is no longer there. When we arrived around 11 p.m., there was a quinceaneras party in progress behind... More 

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1 review
5 of 5 stars Reviewed February 8, 2015

Great hotel! Awsome staff and very good breakfast and lunch at restaurant. Pool not heated but we didnt mind! Bus stop is 2min walk away. Great area if you dont want a busy touristy type of holiday. Clean suites no bugs. Would definitely go back.

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Swan River, Canada
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed February 3, 2015

Yes, the pool is clean and looked after, the grounds are looked after well, and the staff is kind and friendly. Our suite was clean, except for some corners and the blinds were very dusty. One day we were without clean towels and it took a few days to get a bath mat. There are no t-towels for drying dishes... More 

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Comox, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

When we arrived my first impression of the room was "oh no what have we got ourselves into". After staying at the larger hotels in Nuevo Vallarta such as the Riu this was a bit of a shock. 10 days later we could not be happier. Yes the rooms are plain and some maintenance is needed but they were clean... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2015

Stayed here Dec 27 until Jan 5. Read many of the reviews before booking and thought this would be a nice small quiet clean affordable place to stay. I would NEVER recommend this hotel to anyone!! First night there, we woke up at 2 am to music blasting, partying, and screaming, This lasted until 530 am and management did absolutely... More 

Was this review helpful? Yes 1
alfergu, Director General at Casa Iguana Hotel, responded to this review

Dear Cherryl we appreciate your comments. Without them the company could not beat the service. Result of this holiday season, which actually exceeded the capacity of service we have. We have implemented a new program of cleaning and supervision. We are a new team in a hotel with many areas of opportunity for improvement.We Worked hard, and your next visit... More 

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