We took a family trip to include two children age 5 and 3. My wife and I stayed at Secrets Capri in Playa del Carmen and based on our amazing experience there were eager to take the family to the "family" version as NOW AMBER is the family side of the Secrets Vallarta Bay resort. Upon arrival we were greeted... More

I traveled with my husband and two small children ages 6 and 3. The overall experience was good, but we've enjoyed other hotels better in PV. The rooms are very small and the beds are a bit hard. We started with an ocean view which did have a great view. We used our coupons to later up-grade to a swim-out.... More

First of all, we were supposed to be vacationing at Vallarta Palace but stayed at Now Amber due to Palace' renovations. We were contacted by Palace a few weeks prior to our trip but were told conflicting information. Palace ended up making most of it right (other than we were supposed to be automatically upgraded to Preferred Club and ended... More

We had a great time from when you enter the resort til you leave. From the shows and dinning experience it was a great time . The rooms are new and it still has that new smell. The staff was very helpfull and maybe they might need or we might need translaters other than that it was a great time... More

This is a beautiful resort, my husband and I were transferred to Now Amber from the Palace Vallarta, and we were a bit aprehensive at first because I have never hear of this resort. Upon arrival the staff were friendly helpfull and absolutely wonderful, no complains in that department. The food was great and service spectacular. The only complain that... More

I wrote a review about the Vallarta Palace a while ago that was pretty harsh. The reason being that my wife and I were in shock when we were not contacted about the hotel being under construction and in even more shock when we arrived at a totally gutted hotel that is soon to be the Hard Rock. However, NOW... More

We stayed at the Now resort mid April which was only 2 weeks after they opened. We were transferred there from their other resort Dreams which was the best thing that has ever happened. This resort is AMAZING. The service staff are so friendly especially when you arrive and the first thing they say to you is 'Welcome Home'. They... More

I am sitting under a new beach hut enjoying the sound of the waves. Absolute heaven. I can check on things at home with free wifi. We are staying in the preferred club swimout. Stunning!!! Honestly you can't ask for anything else. We have stayed Dreams Punta Cana, Tulum and now Puerto Vallarta. By far this is the Best! If... More

We just returned yesterday from a week at Now Amber/Secrets Resort. This is probably the nicest hotel I have stayed at in recent years....the service, the food and the amenities were all top notch. We stayed at Amber Preferred but had access to the entire property, including Secrets, the adults-only side. Our beach/pool waiter at Secrets, Miguel, was the best...after... More