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All 120 Puerto Vallarta hotels

Secrets Vallarta Bay Resort & Spa

4.5 of 5 Hotel   |   David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
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Ranked #8 of 120 Hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
SeattleLady30s Boston, MA
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1,120 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Alberta, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

Our experience was a horrible one. First off, we get in and they give you the worst room available with a huge wall so the ocean view was limited. We complained and got a better room. Secondly, they have a small gym, very crowded and after the workout I found if you want a shower to clean up you are... More 

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Boston, MA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had been to the Secrets in Cabo the year prior, so we knew what to expect (and recognized that Cabo, in general, is a much higher-quality / nicer resort town). We loved it so much in Cabo, we wanted to go back. And, it was great! The beach was beautiful, albeit a bit rocky, the pool was delightful -... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was awesome. Great top of the line booze. Very friendly staff. Fernado #1 (shorter person) was amazing at serving our very large group and always smiling. Rooms we always made up later in the afternoon but a great job done every day. the only thing lacking a little was the entertainment staff were a little light and could... More 

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Yorktown, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Had an great stay at Secrets Vallarta Bay Resort & Spa in Puerto Vallarta, Mexico. Only issue was the room. I was in 1815. Great room in itself but the view and noice from the entry area stunk! Liertally! The room exposure from the front door over looked a junky parking area, unpaved. The tour busses and some run down... More 

Was this review helpful? Yes 1
platte sd
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

WE went DEC9th to 15th with two other couples had a wonderful time liked all the restaurants nice touch with a mini buffet at the pool it was great grilled chicken flank steak nachos yum shows at night were descent Disco was fun have gone to Mexico last 8 years never same resort might have to break that mold next... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel, super friendly staff, cleanest hotel I've ever stayed in. I've been to Mexico five times, this was the best hotel in Mexico. The only complaint I would make was that there wasn't very much nightly entertainment (Cancun was much better for the shows). The restaurants all had great food and you didn't have to make reservation/have a maximum... More 

Was this review helpful? Yes 2
Spruce Grove, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I have written a lot of reviews and have only ever written on other negative review! We stayed at the Secrets Vallarta Bay in early November and chose here because of the great reviews. CONS: We paid to stay in the Premier room, which meant express check-in. Nothing fast about it this time. They sat us in the lounge where... More 

Was this review helpful? Yes 4
Miguel B, General Manager at Secrets Vallarta Bay Resort & Spa, responded to this review

Robsbubba, Please accept our deepest apologies for not having met your expectations. We regret the events that transpired during your stay and assure you we will be looking into them with the heads of the departments involved. I can share with you that myself and the staff have made efforts to personally clean up the beach to make it more... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I had never stayed in an all-inclusive before. I loved every minute. I traveled to PV/Secrets for my birthday. When I went up to my room there was a Happy Birthday sash angled across the door. I was surprised :D I went inside and was amazed at the size of the suite and the awesome view of the Bay. There... More 

Was this review helpful? Yes
Miguel B, General Manager at Secrets Vallarta Bay Resort & Spa, responded to this review

Sharon B, Thank you for sharing your glowing review. We're thrilled you enjoyed your birthday with us and that you found your experience enjoyable from begging to end! It pleases us to know that our staff made you feel welcomed and at home and it is with pleasure that we will share your kind comments with our Department managers. We... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had an amazing holiday at Secrets and within 4 hours of being home, had already booked for next year! Rooms are spacious and clean, hotel grounds stunning, food outstanding and spa amazing (if a little expensive). But what makes this place is the staff and service. Every single staff member goes out of their way to make your holiday... More 

Was this review helpful? Yes 6
Miguel B, General Manager at Secrets Vallarta Bay Resort & Spa, responded to this review

Shazmo1976, Thank you for the great review! It is wonderful to know our staff went above and beyond to assure that you enjoyed your holiday with us. We appreciate your sharing your tips with future travelers however we must make note of two things. The first is that we have significantly cleaned up our beach to make it more inviting... More 

HENNESSEY
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I recently traveled to the PV area. Secrets Vallarta Bay is a nice hotel for couples but also adjoins the Now Amber which is great in itself. The biggest part of the activities and restaurants are on the Now side so if you are totally anti children probably not a good choice. Although it was really quite pleasant and is... More 

Was this review helpful? Yes 1
Miguel B, General Manager at Secrets Vallarta Bay Resort & Spa, responded to this review

Joe M, Greetings and thank you for taking the time to share your recent stay with us. Our sister resort Now Amber hosts part of the entertainment and houses their own set of gourmet restaurants which guests can enjoy at their leisure through Sip Savor & See. We are very happy to hear you enjoyed your stay and look forward... More 

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Additional Information about Secrets Vallarta Bay Resort & Spa

Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Reservation Options:
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Hotel Style:
#2 Business Hotel in Puerto Vallarta
#3 Spa Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#5 Luxury Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta

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