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Secrets Vallarta Bay Resort & Spa

Certificate of Excellence
GreenLeadersGold level
4.5 of 5
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David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
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1 room 1 adult
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Secrets Vallarta Bay Resort & Spa
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1,923 Reviews from our TripAdvisor Community

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Bolingbrook, Illinois, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

1 st time to Puerto Vallarta hotel was nice but we did run in to a few things I did not like 1st thing was asked more than one time buy workers if we were offered to come to breakfast to see there resorts they have to offer I felt they were a bit pushy we kept saying no thanks... More 

Helpful?
Thank Donna S
Paramus, New Jersey
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The vacation here was wonderful!! Everything was perfect. The staff was attentive, courteous and always eager to help. If you had any questions or concerned they were always eager to help. There were always chairs available at the pool and the beach and there are plenty of towels. They also have towels displayed as pyramids around the resort so you... More 

Helpful?
Thank _Jersey_Girl_188
Brentwood, California
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The resort is fabulous. The location, on the Pacific is beautiful. It afforded not only leisurely beach walks and swimming, but the opportunity to fall asleep to the sound of booming waves. The resort was clean, and very well maintained. The staff were very responsive, friendly and always helpful without getting in the way. The variety of restaurants and the... More 

Helpful?
Thank HBenditsky
Polk City, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Exceptional service by many here but would like to mention Fernando, Jesus and Carlos--all near the pool area for serving drinks, food and ensuring we were lazily laying in chairs with cold drinks! Angel and the entertainment staff were wonderful, full of energy and did a great job keeping our hubbies busy with various activities. This is my 5th all-inclusive... More 

Helpful?
Thank Diana M
Stockton-on-Tees, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Where do you start when reviewing somewhere that is so good? Firstly, how about the arrival at the hotel? Staff helped us from the coaches, sorted out our baggage, welcomed us with a glass of sparkling wine and cool towels, then directed us to check-in, which was handled incredibly quickly and efficiently. Arriving at our room on the 11th floor,... More 

Helpful?
Thank akalongster
Windsor, Ontario, Canada
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is my fourth visit to Secrets in Puerto Vallarta. It is amazing that the staff remembers us from previous years. The staff is what makes this hotel such a wonderful place to return for a holiday. The hotel, grounds, pool, staff and amenities are all great. Fernando at the pool did a great job making sure we had plenty... More 

Helpful?
Thank Tracey C
Waterville, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Amazing vacation spot. Excellent Service, delicious food. Very clean facility. Waiters & waitress pleasant with beautiful smiles & very accommodating. Splendid view of the ocean with beautiful sunsets every evening .

Helpful?
Thank Anne-Marie F
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything was top notch! Service was great. Mavi the pool waitress was the best. Food at the seafood restaurant was our favorite. But it was all good. We booked through Costco and that was the easiest way. We will travel with Costco again. We upgraded to the preferred club level and was totally worth it.

Helpful?
Thank Edna H
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This place is awesome. Everything you want in an all inclusive resort. Rooms spacious, food excellent and the VIP bar was perfect. Benny was the man. Very close to the Malecon a must to visit Friday or Saturday evening. Ride the bus but remember you have to walk down to the bus stop then back up up up the hill.... More 

Helpful?
Thank Nomad55567
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Nomad55567 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay!. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.... More 

Blackpool Lancashire
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Our previous experiences of Mexico are on the Riviera Maya side staying on three occasions at the Riu a Palace resorts in Playacar. I have to say that Secrets Vallarta stands up very well in comparison. Not better but just as good in it,s own way. The rooms and general facilities are excellent. The food was very good but the... More 

Helpful?
Thank Geoff07
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Geoff07 We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We look forward to have the pleasure of having you back home in the near future. Cordially,... More 

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