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Secrets Vallarta Bay Resort & Spa

Certificate of Excellence
GreenLeadersGold level
4.5 of 5
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David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
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Secrets Vallarta Bay Resort & Spa
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Ranked #7 of 121 Hotels in Puerto Vallarta
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
canuck888 Vancouver BC
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1,356 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver BC
Contributor
12 reviews 12 reviews
10 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well it is back to reality after returning from 2 weeks at the fabulous SVB. Time to sit back and sigh, write our review and plan our next vacation at our home away from home. Checking in is never a problem and Raul Gomez has everything under control. This man never forgets a thing, along with Eduardo, Daniel and Brian.... More 

Was this review helpful? Yes
England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is fantastic the best holiday I have ever had the food and the drink are superb. The place it's just awesome. The staff are so attentive and helpful. Try the Mexican breakfast at the market cafe. The tuna at lunch time freshly cooked we just loved it. It's difficult to single out any staff they are all superb

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I just finished a week at the resort. We have stayed at various Secrets resorts, and I would have to say that this resort has the best staff. They are continuously trying to serve you. The food is very good. The rooms are big and clean. We were on the tenth floor and the view of the... More 

Was this review helpful? Yes 4
Tampa, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Is there anything this staff CAN'T do for you? This all inclusive resort is so over-the-top I had to pinch myself to make sure I was there every morning. I joined a girlfriend on a trip she had won through her company. (Lucky she was between BF's but not BFFs!). The entire resort was very new had intelligent lighting, air... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our week long visit to this wonderful and extremely professional. We instantly felt at home with a warm welcome from Roberto the Bellman amongst other staff offering us a refreshing glass of sparkling wine and wet cloths to bring us back to life (our flight was late in landing) After checking in, Roberto seamlessly showed us our room features, upon... More 

Was this review helpful? Yes 5
Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Talk about bending over backwards!!! These guys do it! If your in the pool make sure to ask for pool waiter Fernando(there are 2 Fernando's and they are both great). He works at the pool with the swim up bar and works the area closest to the actual bar itself. I have never seen a more prompt and attentive waiter... More 

Was this review helpful? Yes 3
Tavistock, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were at Secrets from April 2-9. It was beautiful. Our room was spacious, the bed was comfortable, the pillows were comfortable. The food was spectacular. The drinks were cold and plentiful. The service was impeccable. The pool towels were always accessible. Not once did we hear the children from Now Amber on the adults side The a la cartes,... More 

Was this review helpful? Yes 2
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My mother and I visited the resort in March.What an amazing place to stay! The hotel is of a high standard. Our room was superb. All food in the restaurants were lovely and there is a no booking policy.The staff are all very friendly and helpful: Ricardo, Gilbert, Seraphin and Octavio (Market Café) were such a pleasure to meet and... More 

Was this review helpful? Yes 1
Huntington Beach, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Overall, the resort gets an Excellent rating. The hotel facilities, spa, restaurants and rooms are beautiful and the staff, for the most part, amazing. The only negative was the high pressure sales for the Unlimited Vacations arm of these resorts. i believe that an opt in/opt out at time of reservation should be given, since we felt obligated to participate... More 

Was this review helpful? Yes 5
Westcliff-on-Sea, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel location great, facilities excellent, accommodation excellent, food very good and plenty of variety. House wine all from Chile and very good. Crowning glory was the friendliness of the staff. WiFi very good.

Was this review helpful? Yes 1
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