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All 120 Puerto Vallarta hotels

Secrets Vallarta Bay

4.5 of 5 Hotel   |   David Alfaro Siquerios No. 164, Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
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Ranked #9 of 120 Hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
TLTravel Canada
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1,080 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canada
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Secrets is a beautiful newer resort in Puerto Vallarta. We stayed for 4 nights with friends and had an enjoyable time. The food and staff were excellent and we were impressed with the service we received at all of the restaurants. The drinks were overall delicious but to make sure you received the top shelf liquor by the pools we... More

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Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We had a great room, and all the service was great but, this was to be a adult only. It wasn't,you have to share 3 restaurant plus the area were they have the nightly show. We were there for 10 days and every night there was 1-2 wedding going on. They were all very loud. They need to hold the... More

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Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My wife and I were visiting on our anniversary after having been married the previous year at another Secrets resort. The staff immediately met our expectations they were very nice on every instance. The resort we were staying with was adult only but the resort was also connected to a family resort. I mention this because I was shocked that... More

Was this review helpful? Yes 1
canmore
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just got back from a WONDERFUL week at this property - The service was excellent - from the pool waiters - bar staff - housekeeping - check in - and concierge. Would I recommend this property - YES - would I go back - in a heartbeat!

Was this review helpful? Yes 4
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Travelled as a couple just last week. Good sea view from 10th floor I would imagine lower floors 1-3 would be restricted by the palm trees around the pool area. Food great such a wide choice of variety .... the best for me were Oceana (Seafood and Steak) and Capers (Italain) which is on the Now Amber family side on... More

Was this review helpful? Yes 4
Eastbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am unusually for me starting with cons: We are frequent travellers with Thomson and opt for their 'Adults Only' or 'Couples' hotels as we prefer to have peace away from children playing etc. I would have swapped for a hotel with children playing at any point in this holiday to get away from the extremely drunk, loud and more... More

Was this review helpful? Yes 3
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned after one week vacation at this resort that has great customer service, clean rooms, good quality drinks and food. Rooms are large and have nice ocean view. Market Café has great choices for breakfast and lunch, Alex does a great job!. We loved French restaurant but also Mexican one in Now resort, thanks to Ricoberto that is a... More

Was this review helpful? Yes 4
Toronto, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is an amazing resort all the staff is super professional and friendly; when we were by the beach we had the fortune to be take care by Fernando Reyes he is amazing the best waitress in the hotel!! We feel like in paradise!! The SPA is beautiful and definitely the most relaxing experience I have ever had!! I will... More

Was this review helpful? Yes 2
Miguel B, General Manager at Secrets Vallarta Bay, responded to this review

Paola M, We are thrilled to know you enjoyed your recent stay with us. Our staff always aims to provide the most memorable experience and we are thrilled to know we met your every expectation. We look forward to welcoming you back home in Puerto Vallarta in the near future Sincerely, Miguel Beltran General Manager More

Thetford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed mid November 2015. I can back up all previous reviews on Trip Advisor, quality, service and cleanliness all first class. Just a few pointers that hopefully will give you a heads up before you go. All restaurants are al a carte for evening meals. We did not use the Mexican as the menu did not appeal to us.... More

Was this review helpful? Yes
Miguel B, General Manager at Secrets Vallarta Bay, responded to this review

Mark J, Thank you for taking the time to share your recent experience at Secrets Vallarta Bay! It is very satisfying knowing that our facilities, staff and cleanliness met you expectations and appreciate the observations. You can be sure we will look into these matters and work to improve on them to provide you and future guests the most memorable... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

I have stayed many many all-inclusive resorts (mostly all 5 star) but none come even close to the level of service of this resort. Staff went out of their way to make sure we are having a great time. I am not sure what the guy in the previous review is talking about, but there were plenty of sun beds... More

Was this review helpful? Yes
Miguel B, General Manager at Secrets Vallarta Bay, responded to this review

E S It was our sincere pleasure serving as your host on your recent holiday. It makes us very happy to know our staff provided you with the best service and met your every expectation. You can be sure your comments will be shared with Fernando’s supervisor and acknowledge his efforts and hope to have the pleasure of welcoming you... More

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Additional Information about Secrets Vallarta Bay

Address: David Alfaro Siquerios No. 164, Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Vallarta Bay 4.5*
Number of rooms: 271
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