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Sunset Plaza Beach Resort & Spa

4.0 of 5 Diego Rivera 121, Puerto Vallarta 48330, Mexico
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Sunset Plaza Beach Resort & Spa
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Sunset Plaza Beach Resort & Spa
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1,471 reviews from our community

Traveler rating
    1,065
    293
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sunset Plaza Beach Resort & Spa
See the most recent reviews
Portland, Oregon, United States
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 5, 2013

the stay was nice, but we paid in advance and upon check in, they asked me for a CC for a deposit (different card than we paid with). upon check out, there were no charges to be on the "deposit" card and i was told that when we left: zero balance. subsequently i got charged on that card for the... More 

Was this review helpful? Yes 7
CA, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2013

This place is awesome! The staff is friendly and service orientated, most spoke perfect English. Ivan our Butler, who was assigned to us went out of his way to make sure all our needs and questions were met and or exceeded. There is a view from every room with great accommodations. The resort, Restaurants were Delicious with a wide range... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mr. Richard, Warm Greeting from Sunset Plaza Hotel, we would like to thank you for sharing such nice comments regarding your latest stay with us, we are very happy to hear that you really enjoy your vacation and that our hotel exceeded your expectations making your vacation memorable and special. Please receive our appreciation for sharing your feelings with... More 

Carlton, Washington
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 3, 2013

The staff is welcoming, personable and efficient! A call to the desk gets a butler or a maid to the room in amazingly short order! Impressive! The restaurant is not impressive and I was served the smallest glass of wine EVER. The mixed drinks are good. More interesting selections and better value can be had elsewhere for food and wine.

Was this review helpful? Yes 4
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mrs. Red Ronda, Thank you for taking the time to share your comments with us. We are glad to hear about the pleasant stay you had. It is very important for us to know that our guests enjoyed the time they spent with us. Sunset Plaza Hotel appreciates the time you have taken to give us your opinion and... More 

Red Deer, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

We have reluctantly returned home from our second fantastic vacation at Sunset Plaza in Puerto Vallarta. Upon arrival at the resort, we were once again greeted by Javier (the resort manager) and his friendly butlers. Our suite was very clean and comfortable, well maintained and the view from the balcony still as spectacular as always. The restaurants still provided truly... More 

Was this review helpful? Yes 5
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mr. Roland, We are very proud to have you back at your home away from home!! Thank you for posting your nice review. We are so glad that you enjoyed all the benefits that Sunset Plaza Hotel guests have. I will extend your congratulations to our staff. I am sure they will be satisfied to know your kind consideration... More 

Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2013 via mobile

This was our first trip to Puerto Vallarta and I'm so happy we spent it at Sunset Plaza Hotel. Right on the beach which was perfect, but I was happier to spend my time by the pool being waited on by the always happy and energetic Alejandro-more than happy to keep the cervesa's coming all day. The food is fantastic... More 

Was this review helpful? Yes 6
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest (Mr. Seis Diecisiete), Please let me express our gratitude for sharing such nice comments regarding your latest stay with us. We are very happy to hear that you really enjoy your vacation and we hope to have you back every year. I will extend your congratulations to Alejandro, Enzo, Pablo, Saul, Edward, Oscar, Azael and David for their... More 

San Carlos, California, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2013

This review is long overdue. I stayed here in February of 2012 and absolutely loved every minute of it. Since then I've stayed in two other hotels in Puerto Vallarta, both close to Sunset Plaza. I wish I had returned here. The staff is as good as they come. The facilities are perfect. The resort isn't massive like some other... More 

Was this review helpful? Yes 4
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mr. Tomas, Thank you for posting your nice review. We are so glad that you enjoyed all the benefits that Sunset Plaza Hotel guests have. Our rooms were designed to appreciate a beautiful view of the Bay from the comfort of your balcony. It is amazing to look the sunrise and sunset from it. Sunset Plaza Beach Resort &... More 

San Marcos, Texas
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2013

We just got back from a 7 day vacation at the Sunset Plaza. My husband had been away for a year working on a project in another state so we really wanted a place that that we could go that was totally relaxing with wonderful service. I really did my research on this one and all I can say is... More 

Was this review helpful? Yes 7
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mr. Mrs. Hennemans, Thank you for sharing such nice comments regarding your visit, we are very happy to hear that you and your husband really enjoy your vacation with us. Sunset Plaza hotel is oriented to for a family vacation, a romantic retreat, a business event, or an unforgettable wedding or honeymoon whether you plan to visit Puerto Vallarta.... More 

Castle Rock, Colorado, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2013

I just returned to Colorado after spending the last week at this resort. My wife, kids and I (Tim Martinez) had the time of our life. The cleanliness, view, pools, beach and picturesque sunsets were memorable. The best part was the staff, who made us feel like family. There were so many who attended to our every need, but the... More 

Was this review helpful? Yes 4
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Mr. Tim, Please let me express my gratitude to you for sharing such nice comments regarding your latest stay with us, I am very happy to hear that you and your family really enjoy your vacation and that our hotel is like a second home for you. I will extend your congratulations to Alejandro Arce, Cesar, Humberto, Enzo, Pablo,... More 

Longmont, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013 via mobile

We stayed at this hotel with my family. We were very impressed with quality of service, food and overall experience. Staff went beyond their duties to accommodate us and and make our stay perfect experience. Navstivili jsme tento hotel s rodinou. Byli jsme velmi nadseni s kvalitou obsluhy, perfektnim jidlem a celkovym dojmem. Zamestnanci hotelu byli super a snazili se... More 

Was this review helpful? Yes 1
Shell W, Shell Social Media Team at Sunset Plaza Beach Resort & Spa, responded to this review

Thank you for providing such great feedback. Our goal is to make each guest feel at home during their visit. We are glad you enjoyed your overall stay with us including our staff service. We hope to see you again! More 

Alameda, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

We had a wonderful time staying at the Sunset Plaza. We felt cared for by the staff. They were professional, attentive and kind. The main pool is spectacular. We laid by the pool and ordered pina coladas. The relaxation we experienced is priceless and was much, much needed. It's truly a 5-star resort. We can't wait to go back!

Was this review helpful? Yes 2
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest, Please allow me to start by thanking you for taking the time to share with us your impressions regarding your stay. I am happy to hear that you enjoyed your vacation and we will be looking forward to seeing you here every year. Thank you so much to share your lovely experience; Sunset Plaza is very proud to... More 

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Additional Information about Sunset Plaza Beach Resort & Spa

Address: Diego Rivera 121, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 100
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Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#2 Family Hotel in Puerto Vallarta
#2 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta

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