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Sunset Plaza Beach Resort & Spa

Certificate of Excellence
Diego Rivera 121, Puerto Vallarta 48330, Mexico
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Sunset Plaza Beach Resort & Spa
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Sunset Plaza Beach Resort & Spa
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1,758 reviews from our community

Traveler rating
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    352
    87
    28
    14
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550
832
41
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ont
1 review
5 of 5 stars Reviewed yesterday NEW

The rooms were Very clean and the service was excellentexcellent . everyone was very friendly. Small enough to get to know the wonderful staff. They go out of their way to make you feel welcomed. The staff are hard workers. All rooms have an ocean view.

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Calgary, Canada
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I have been fortunate enough to visit many Mexican resorts over the years. The Sunset Plaza is at the top of our list : Small resort with big resort amenities; good sized pool and a private adult pool with no charge for the poolside cabanas! Love the All inclusive with the ala-cart menu as we prefer this... More 

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Pleasant Hill
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We love the intimate and immaculate time share. The staff is first class, as is everything in this resort. The rooms are spacious, and the kitchen and baths are superb. Lots of activities. A wonderful time.

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Was this review helpful? Yes 1
Allen tx
Top Contributor
82 reviews 82 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A beautiful resort, nice pools, excellent views, great staff. Clean rooms, comfy beds and pillows. I did have issues with a couple things. Pros: the Staff is great, very helpful, very customer friendly, they all work hard and it shows. The have a electric guitarist on some evenings and he is very good. Pools are great, pool bar is great.... More 

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Co
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful experience! Entire staff was extremely polite & eager to serve us in any way they could. Food was excellent, rooms were clean, well appointed & luxurious. Location was perfect. We will be back!

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Mo
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff was awesome, the food was great, the Pacific was beautiful. Needs a shuttle to and from the airport but taxi is cheap so not a huge deal. It's a small resort so that may not make sense for them. All said, I'll go here again.

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Stoney Creek, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this amazing resort. The staff are wonderful, caring and very helpful. Special thanks to Rubin and Ivan. This resort is stunningly beautiful. Can't say enough about the gourmet cuisine which was beautifully plated at each and every meal. Lots of flavour and an abundance of quaity a la carte choices. Top notch drink service. Fabulous choices... More 

Was this review helpful? Yes 4
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest, Thank you for your kind compliments about your recent visit to our resort, reviews like yours, gives us the certainty that we are heading on the right direction. It was our pleasure to host your stay and we look forward to welcoming you back in the near future. Once again thank you for your preference!!! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Received an excellent hot stone massage from Magali at the spa here. The staff is friendly and the service is excellent. The food at the resort is very good quality too. The location is very convenient to either Walmart or Mega if you want to prepare some meals in your condo without doing the all-inclusive every day. You can take... More 

Was this review helpful? Yes 1
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest, It is always a pleasure to know that we have exceeded your expectations in regards of the service provided by our dedicated staff. Thank you for sharing your recent experience at Sunset Plaza, hoping to have the honor to see you again in a near future Our sincere greetings!!! More 

Pa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Resort is in a great location (between the Airport, Boardwalk, Center City and Flea-market. The staff were very professional, polite and willing to help. The facility its self is beautiful and the food delicious(and interesting)

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest, We are also happyto know that you enjoyed our facilities and the food options, sincerely thank you for choosing us as your vacation destination. We are looking forward to welcome you again in your home away from home. Greetings!!! More 

Ont
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second time there, we had an excellent experience at Sunset Beach Plaza. Everything was awesome - room, food & drinks, special events, all-around staff service. We will definitely return again in the hopefully near future!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest, Thank you so much for your loyalty in returning to Sunset Plaza, our staff work very hard to provied the best service. We look forward to welcoming you once again. With warm regards!!! More 

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