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Sunset Plaza Beach Resort & Spa

Certificate of Excellence
Diego Rivera 121, Puerto Vallarta 48330, Mexico
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Sunset Plaza Beach Resort & Spa
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1,939 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ca
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment you step foot into the resort, the staff will go to work making sure your stay is memorable. Make sure to meet Ceaser, he's a great poolside waiter. Pablo is the best bartender at the swim-up bar. Those are just two names that stick out, but all the staff members were exceptional and so friendly. The grounds... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I heard about Sunset Plaza from a friend of mine and after reading all the great reviews, my boyfriend and I decided to book here for our summer vacation. My expectations were exceeded! We stayed on the 5th floor in a regular room; very clean, large bathroom, plenty of storage space for our suitcases/clothes, and a fantastic view. We spent... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I must say this was a great place to stay and vacation!! The staff is AMAZING they took such good care of our group (there were 12 of us). I would recommend this place to everyone. Thank you to Cesar Ivan, Juan Enciso and really the entire staff! We will be back again!!!!

Was this review helpful? Yes 1
Orange City, Iowa
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This resort in wonderful for all ages. All the rooms are full ocean views and just beautiful. The Staff was amazing, accommodating,friendly, knew you by name. They go out of their way to make your stay memorable. All The restaurants were excellent, not a buffet you order off the menu, so everything is fresh and hot and the presentation is... More 

Was this review helpful? Yes 1
Portland, Oregon
5 of 5 stars Reviewed 4 days ago NEW

I booked Sunset Plaza because of all the positive reviews, but it was still surprising when we arrived to find the staff exactly as described! I don't think I've ever encountered such incredible, consistent customer service. We stayed July 11 - 17, and upon checking in and receiving our room number, I was initially disappointed to find they'd given us... More 

Was this review helpful? Yes 2
Redding, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our stay was great! We have young children (3 and 6 years old), so we stayed at the resort for our whole stay (5 days and 4 nights). It was almost perfect for what we wanted! Although, if I would have stayed longer, we would have had to venture out because we probably would have gotten bored there...not that it... More 

Was this review helpful? Yes 1
Pigeon Forge, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cannot say enough about how nice the resort is. SUPER friendly and accommodating staff. Excellent restaurants. Very well appointed rooms. We would return anytime. The resort is close to everything you want to see and do too.

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Ventura, California
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Loved our recent trip to Sunset Plaza (July 17-23, 2015). The staff was excellent and premises were very inviting and comfortable. Rooms were not quite as elegant as they appear in website photos but were clean and comfortable enough. Do not choose this resort based on the food served however. If you are a foodie at all you would be... More 

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Was this review helpful? Yes 3
San Diego, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome destination, excellent service, impressive ocean view through out!!! My husband and I were big skeptics of vacationing in Mexico with the recent history of violence, but for our 10th anniversary, we read many reviews and decided to give Puerta Vallarta a go. We were pleasantly surprised, our hotel was heavenly! great food, great view, central location, and great service!.... More 

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Was this review helpful? Yes 1
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just got back from a one week stay with my family, and I have never written a review before, but felt that I had to in this case because of the amazing experience my family and I had!!! I cannot say enough great things about this resort! The staff was ALWAYS helpful, pleasant, and accommodating! Our butler, Rufugio always... More 

Was this review helpful? Yes 1
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