Our Condo was clean and we shared a beautiful view of the ocean. We had very polite and kind maid service especially one named Juana, also reception desk Paulina and condo hosting lady named Connie were so kind, helpful, informative and NOT pushy which was quite a change from other resort experiences. We also received good tips for seeing the... More

We stayed here for a week in April while scuba diving PV. This resort is commonly referred to as "The Sheraton" because it's located right next to it, but is the time share portion of the facility. Service - Can't complain, we were promptly given a room when we showed up (about 11:30 PM). Staff was friendly and attentive. The... More

Rooms, service, hospitality, amenities, food choices, pools, beach access and walking distance to all that is worth visiting in Puerto Vallarta, made this a memorable stay for me and my friends. Great worth for the price.

I have been staying here for a long time. I would give this Five Stars but I am tired of being attacked by the sales people to buy a time share. This a is very clean and friendly place to stay. The food is really good and the buffet breakfast is excellent. I like walking into the main part of... More

I stayed at the vacation club side of the resort . This entire resort has beautiful grounds, and the pools are awesome. As far as the rooms go, I initially was booked into what was 1/2 of a Presidential Suite. Note that the Presidential Suites have two doors inside of one Key Carded entrance. One side is basically a bedroom... More

We are owners and this review is for the TIMESHARES and the shared facilities with the Sheraton which is on the same physical property, such as dining rooms. First, the resort has benefited from the renovated sidewalks near property and onto downtown (this is the short 10 minute walk people are so pleased by). I cannot stress too strongly what... More

The hotel and the time share were both very nice. We rented a time share and needed a hotel room for an extra person. Having the extra room and use of more facilities made the trip more enjoyable. The staff was friendly and the room service and housekeeping were very good. The concierge helped us with some extra services we... More

We went to the Sheraton VC for 2 weeks in mid-April, and stayed in Bulding B the whole time. we had stayed in the tower in Dec, and did the not very complimentary "Fading a bit" review on 1/3/13, to which, typically, the Sheraton VC has not seen fit to respond. This time it was better, but I think that... More

We are original 1989 owners in Bldg. D (nearest the sea). We loved it enough to buy two more units in Tower A. We come at least once every year -- for the superb views and location. It is close enough for our daily walk into town and to Mega for all our groceries and needs. The staff is always... More