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Hotel Portonovo Plaza

Av. Mexico #1125 | Colonia 5 de Diciembre, Puerto Vallarta 48350, Mexico
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Hotel Portonovo Plaza
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Hotel Portonovo Plaza
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91 reviews from our community

Traveler rating
    31
    37
    16
    5
    2
See reviews for
15
31
12
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (24)
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North Bay, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

clean and comfortable. it's a newer hotel so no musty smell. great little pool and resturaunt on the roof. breakfast is free and basic. but edible. in the heart of the market. close to the malecon. will return.

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, it'll be our very pleasure to accommodate you again in the near future. Thank you for taking the time to review us, and for the very nice grade you gave us. Come back soon! :) More 

Nanaimo, BC
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Portonovo Plaza for seven days in February. The first 3 days in one room, then stored some luggage (for free) while we made a trip to Yelapa... and finally back to the Portonovo Plaza for another four days. The rooms were small but quiet, the bed in each room was comfortable and we always had hot... More 

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

It was a pleasure to read your review! We are very happy to read you enjoyed your stay, our location, cleanliness and that we treated you nicely. Thank you for your evaluating us so well, we appreciate your kind recommendation and we value very much you pointing out all the good things about our little great hotel. It was an... More 

Guadalajara Metropolitan Area, Mexico
1 review
5 of 5 stars Reviewed February 8, 2015

Last thanksgiving weekend I experienced along with my friends a not only shining example of great hospitality but professional service at the Portonovo Plaza Hotel in Puerto Vallarta. Overly qualified as for to the price we paid for to be honest. I would certainly highly recommend it to anyone I ever know is visiting this gorgeous beach in Mexico. The... More 

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you so much for your kind review. We were thrilled to read it, and to know we made your stay so pleasant. We enjoyed having you and your friends over and we sure hope to have you back in the near future. Thank you again! More 

southern VA, USA
Top Contributor
50 reviews 50 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 26, 2015

These are small rooms, but nicely done, very modern. Shower and beds are great. No view, but you're just a couple blocks off the beach. Good staff, English spoken, lots of food choices and shopping nearby, and close to the boardwalk. The price is definitely right and you can't go wrong here!

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you so much for your kind review! We know you had a pleasant stay for it was our pleasure having you over. Please come back soon "a su casa fuera de casa" (to your home away from home). It'll be our very pleasure to accommodate you again and always! More 

Barrie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

The good: Price: paid about $50/night in January. Can't beat that. Location: close to everything, including grocery (Ley), buses, water, lots of shops, restaurants. Clean: no critters, maid kept room spotless TV: Good size TV, lots of channels including those in English Nice extras: I like the pool at the top floor - small although a nice view. Has AC.... More 

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, we are very happy to know that your stay was overall pleasant. We thank you for bringing up the things we are missing/lacking, we have submitted them to management so we can improve. Thank you for staying with us! More 

southern VA, USA
Top Contributor
50 reviews 50 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 10, 2015

Just a block or so off the beach, and just a couple blocks north of the Malecon. Modern, sleek, and nicely appointed. Rooms are on the small side, beds are comfortable, on the firm side. No extra bedding, just a sheet. Good bathroom amenities, hairdryer. Wi-Fi/ cell signal a little weak. All staff was excellent, was here for a week.... More 

Was this review helpful? Yes 1
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler: Thank you for staying with us, and thank you so much for your kind review! We were very happy to read it and know we are the best option in the neighborhood. We hope to have you back again, and again! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 9, 2015

My girlfriend and I traveled to Puerto Vallarta during one of the busiest season - dec 22 -27. And we ended up booking our hotel somewhat last minute. Portonovo plaza hotel stood out to use with the right price point and glowing reviews. For the most part, I agree. This hotel is perfect for the price. It's location is ideal... More 

Was this review helpful? Yes 1
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler: Thank you for staying with us! We apologize for the confusion at the moment of booking. When it comes to internet wholesalers, we have to take the precaution of establishing a "room assignment" policy due to the size of our property and to the available inventory of a certain type of bed. Normally, when booking through an internet... More 

Prince George, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

Three of us stayed over Christmas and New Years though the beds were a little too firm, the room was clean and modern. The staff were amazing always friendly and helpful. The roof top pool was perfect small but clean and quiet. I have stayed in PV many times and this is by far the cleanest hotel.

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, we are happy to read that you and your friends liked our little sparkling hotel. It was the pleasure of our staff to help you and assist you. Please feel always welcome and come back soon! More 

Las Vegas, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014

We are in the cleaning industry ourselves and wanted to award our top maids with a trip to Puerto Vallarta. We were dubious about booking this hotel (due to some reviews we read), but we are so glad we did. It was more definitively more that what we expected for the price we paid. Our ladies were amazed by the... More 

Was this review helpful? Yes 3
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you for taking the time to evaluate us. We are very happy to read your experience with us was good! Please come back soon, we miss you already! More 

Concord, California
Top Contributor
110 reviews 110 reviews
51 hotel reviews
262 helpful votes 262 helpful votes
4 of 5 stars Reviewed June 13, 2014

I booked this hotel on a discount site, at the last minute in high season, after getting a great deal on airfare. Stayed for two weeks, traveling as a single female, in early February. Had two different rooms (102 and 305). From the beginning, the staff was very helpful and friendly. I called in advance, wanting to know if they... More 

Was this review helpful? Yes 5
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Hello and thank you for taking the time to post such thorough review, in which you accurately describe our great location and service. We were pleased to know you had a good stay and we sure hope to have you back soon! More 

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