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All 46 Puerto Vallarta accommodations »

Casa de los Arcos

Calle Hortencias 168 | Colonia Alta Vista, Puerto Vallarta 48300, Mexico
Hotel amenities
5.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveler rating
    53
    5
    0
    1
    0
Date Rating
Bilbocin
Senior Reviewer
9 reviews
10 helpful votes
5 of 5 stars Reviewed January 27, 2012

Can't wait 'til we go back! Susan and David went above and beyond the call of hosts. On the day of arrival, we had a short but informative greeting with Susan. She had a pitcher of margaritas for us while telling us all about what PV has to offer. We were there as a big family, all 12 of us,... More

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DRS1980
1 review
5 of 5 stars Reviewed January 25, 2012

Had a fabulous two week stay at Casa de Los Arcos over the holiday season! Susan and David were wonderful hosts and Susan had great recommendations of things to see and do during our vacation. Everyone at the Casa was friendly and welcoming, even the dogs. I would definitely return! More

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Sheldon S
Toronto, Canada
1 review
4 of 5 stars Reviewed January 23, 2012

Just returned from PV and had a great stay at Casa de los Arcos! Susan was amazing, not only were her accommodations fantastic, but she was a wonderful host, and really knows the best spots in town. And what a view. Very sad to leave. Thanks so much Susan, can't wait to come stay there again! More

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pitfod
toronto
Reviewer
4 reviews
11 helpful votes
5 of 5 stars Reviewed January 22, 2012

It was paradise! I've just returned to the frozen north from yet another fabulous stay at Casa de Los Arcos in Puerto Vallarta. I love the garden setting, the pool, the panoramic view of the entire Banderas Bay, the spacious outdoor terrace, and of course the charming and engaging hosts Susan and David. For me its the serenity and beauty... More

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RichardSilver
Toronto, Canada
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed January 20, 2012

We have been there many times but this time took over the whole house with 12 members of our family! Had a wonderful cook that Susan and David arranged every second night and could not have had better time. Susan helped arrange some outings and gave us the run down on the best restaurants and excursions. Getting up every morning... More

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Angel G
San Francisco, California
1 review
5 of 5 stars Reviewed December 5, 2011

My partner and I have been staying with Susan and David at Casa de los Arcos for nearly ten years. We spend almost every Thanksgiving week with them, and just got back back from another wonderful week. We go back each year every year because Casa de los Arcos offers wonderful accomodations in a great location above the Zona Romantica,... More

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menard1
Toronto
2 reviews
5 of 5 stars Reviewed November 27, 2011

I can honestly say that my expectations were exceeded by Susan and David. Upon arrival, Susan drove us to the local market to pick up necessities, brought us a pitcher of margaritas that evening, briefed us where to go and where to eat, was available at all times to answer questions and help out. David greeted us shortly after our... More

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S C
Toronto, Canada
1 review
5 of 5 stars Reviewed November 16, 2011

My husband and I have stayed at Casa De Los Arcos more than once. each time our experience was wonderful. We find David & Susan friendly, helpful, and always attentive to our wishes and concerns. The views are absolutely breathtaking, and provided an incredible backdrop to a very romantic vacation. The decor has a tasteful Mexican feel, with modern conveniences,... More

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Ken H
Oceanside, California
1 review
1 helpful vote
2 of 5 stars Reviewed November 15, 2011
1
person found this review helpful

My partner and I just returned from our stay here. I am dissapointed overall and will explain. We arrived for one night on the 4th and returned for 2 more nights from the 12th to the 13th of November 2011. We stayed in the Casita. It started out nice, our bags were carried up the 97 stairs from the street... More

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pvsusan, Owner at Casa de los Arcos, responded to this review
November 16, 2011

We were very sorry to read the negative review posted, and feel badly that you were disappointed in your experience with us. It is not how we want guests to leave us. As I said in my email to you, I only wish that you had spoken to us while you were there. I would like to address your concerns... More

Robert D
Houston, Texas
1 review
5 of 5 stars Reviewed November 3, 2011

Susan and David when out of their way to make Puerto Vallarta a great experience. The suites are very comfortable and well appointed. The garden and terraces extend the sleeping quarters into the surrounding environment. There is no better view for the sunset or rise. The staff, Carlos and Isabel are very helpful. Susan was of special help in searching... More

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