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Casa de los Arcos

Certificate of Excellence
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Calle Hortencias 168 | Colonia Alta Vista, Puerto Vallarta 48300, Mexico
Casa de los Arcos
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134 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I recently spent a terrific month at Casa De Los Arcos, most of the time in the Casita unit. The property is on a safe street, above Old Town. Removed enough to be quiet, but close enough for a walk or quick (and cheap) taxi ride into town. The Casita has an amazing private patio with180 degree views of the... More 

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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been going to Casa de los Arcos run by Susan Wiseman and David Lord each February for quite a number of years...and it just keeps getting better with each visit. I'm always impressed with an establishment that not only maintains their facility well but keeps improving it. This year, there were upgraded plumbing fixtures in my unit, attractive new... More 

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Kitchener, Canada
2 reviews
5 of 5 stars Reviewed February 15, 2015

My husband and I just returned from 2 wonderful weeks at Casa de Los Arcos. We liked it so much last year that we stayed longer this year. Once again we stayed in the Museo, and used the pool terrace as our outdoor space. We also spent time enjoying the lovely garden terrace, complete with waterfalls, that David has created--truly... More 

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Pennsauken, New Jersey
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

Upon arriving at Casa De Los Arcos we trek up several sets of steps, up the cicular staircase and as soon as we put our things down we sigh. It is our 4th time staying here and we can just feel the calm wrap around us. It just feels like home. That is no mistake as the Proprietors, Susan and... More 

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Landenberg, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is the 3rd time in 3 years that I've been to Casa de los Arcos and each time if gets better. Susan and David continue to be excellent hosts. The views are breathtaking and the gardens are full of brilliant colors and aromas. The artifacts, paintings and jewelry add to the charm and lets you know you are in... More 

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Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

From the minute I first made contact with Susan & David, to the time we left for the airport to come home, the level of personal service was exceptional. They arranged to have us picked up at the airport and Susan arranged to have our first grocery list in our room when we arrived. We enjoyed a relaxing massage on... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed January 28, 2015

Susan and David (and their staff) provide the most wonderful experience in PV. My partner and I visited at the end of last high season, right before Holy Week. The whole experience from reserving the room with Susan to figuring out what to do (largely thanks to Susan and David's guidance around our last minute guide book knowledge) through our... More 

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Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

I stayed for five nights by myself, and wish I could have stayed (much!) longer. The property is up the hill overlooking the city and bay, offering both calm and easy access (short walk or very quick taxi ride) to beaches and bustling Puerto Vallarta. The casas are thoughtfully laid out, comfortable, and charmingly decorated with many personal touches. Susan... More 

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Henderson, Nevada
2 reviews
5 of 5 stars Reviewed January 16, 2015

.this is an excellent hotel nestled in the Amapas hills overlooking much of Vallarta. Great views abound. Very quiet and secluded. Rooms are large, airy, full kitchen, tv, phone and free Wi-Fi are included. Although there is no room service, the small alert staff is always nearby to help with most issues that might arise. The owners, David and Susan,... More 

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HALIBURTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2014

We just returned from a month in PV and stayed at the best guest-house in the hills, with the best hosts, Susan and David, and scoring the best views of the Pacific in our open-air apartment! This was a return trip for us and it was even better than the first. From the charm and beauty of the estate, to... More 

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