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Casa de los Arcos

Certificate of Excellence
Hotel website
Calle Hortencias 168 | Colonia Alta Vista, Puerto Vallarta 48300, Mexico
Casa de los Arcos
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137 reviews from our community

Traveler rating
    129
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    1
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14
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16
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We travel a fair amount , and there's still a lot of the world to discover. But, we so enjoyed our stay at Casa de Los Arcos that we're already planning to go back! Our casa (Casa Palapa) had a huge terrace where we spent a lot of time - masses of space for relaxing, and (in our case) birdwatching,... More 

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California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent seven great days and nights in the Casa de los Arcos. We stayed in The Casita and the views were amazing. Our first night Rosie, a wonderful cook, shopped and made dinner for us in our Casita (Susan arranged this for us in advance). It was delicious and a lot of food so be sure and include this... More 

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Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

As soon as I arrived last month, I recognized Casa de los Arcos as a slice of heaven. Nestled in the hills above Banderas Bay, Casa de los Arcos is a perfect getaway. My casita was clean, bright and airy. The property boasted a number of nooks and crannies where one could go and commune with nature. The waterfalls and... More 

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Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I recently spent a terrific month at Casa De Los Arcos, most of the time in the Casita unit. The property is on a safe street, above Old Town. Removed enough to be quiet, but close enough for a walk or quick (and cheap) taxi ride into town. The Casita has an amazing private patio with180 degree views of the... More 

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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

I've been going to Casa de los Arcos run by Susan Wiseman and David Lord each February for quite a number of years...and it just keeps getting better with each visit. I'm always impressed with an establishment that not only maintains their facility well but keeps improving it. This year, there were upgraded plumbing fixtures in my unit, attractive new... More 

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Kitchener, Canada
2 reviews
5 of 5 stars Reviewed February 15, 2015

My husband and I just returned from 2 wonderful weeks at Casa de Los Arcos. We liked it so much last year that we stayed longer this year. Once again we stayed in the Museo, and used the pool terrace as our outdoor space. We also spent time enjoying the lovely garden terrace, complete with waterfalls, that David has created--truly... More 

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Pennsauken, New Jersey
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2015

Upon arriving at Casa De Los Arcos we trek up several sets of steps, up the cicular staircase and as soon as we put our things down we sigh. It is our 4th time staying here and we can just feel the calm wrap around us. It just feels like home. That is no mistake as the Proprietors, Susan and... More 

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Landenberg, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is the 3rd time in 3 years that I've been to Casa de los Arcos and each time if gets better. Susan and David continue to be excellent hosts. The views are breathtaking and the gardens are full of brilliant colors and aromas. The artifacts, paintings and jewelry add to the charm and lets you know you are in... More 

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Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

From the minute I first made contact with Susan & David, to the time we left for the airport to come home, the level of personal service was exceptional. They arranged to have us picked up at the airport and Susan arranged to have our first grocery list in our room when we arrived. We enjoyed a relaxing massage on... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed January 28, 2015

Susan and David (and their staff) provide the most wonderful experience in PV. My partner and I visited at the end of last high season, right before Holy Week. The whole experience from reserving the room with Susan to figuring out what to do (largely thanks to Susan and David's guidance around our last minute guide book knowledge) through our... More 

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