Puerto de Luna All-Suites Resort (Puerto Vallarta, Mexico) - Hotel Reviews

Also Known As:: Puerto De Luna All Hotel Puerto Vallarta; Puerto De Luna All Hotel; Puerto De Luna Hotel; Puerto De Luna Vallarta

Address: Boulevard Fco Medina Ascencio 2500, Puerto Vallarta 48300, Mexico

Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta

Amenities:

Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool

Hotel Style:

Ranked #85 of 117 hotels in Puerto Vallarta

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Puerto de Luna All Suites Hotel Bed and Breakfast. Where the rest and relaxation areas are combined with our beautiful green gardens, creating an unforgettable atmosphere for your enjoyment. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Hotels.com, BookIt.com, Expedia, Booking.com, MexVax, Tingo and Venere so you can book your Puerto de Luna All-Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Maliha86

Vancouver Island, Canada

1 review

“I will never return”

Reviewed May 30, 2012

My fiance, friend and I spent 2 weeks at this hotel. I was hoping that my friend would be accomadated on the same floor as us but this was not the case, we repeatedly asked them to see if they would be able to tell us about a future vacancy but they told us they were totally booked. However we... More

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Dear Guest, Thank you for the recent letter concerning the various issues that did not meet your expectations during your recent visit here. We would like to sincerely apologize for any inconveniences or discontent that you may have had with the hotel and hope you know that it was never our intention to disappoint you in any way. After reading... More

BrookeJo

Minneapolis, Minnesota

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“wonderful accommodations”

Reviewed March 30, 2012

My college student son and I spent a week at this hotel and it was wonderful. We were there in mid-March, the staff are very friendly and helpful, the hotel is very clean and pleasant, and the grounds are beautiful. Very spacious suite; we could have held a party in our living/dining room, had we known anyone there to invite.... More

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It was truly a pleasure to have you here with us, at your home away from home in Vallarta. The entire Puerto de Luna staff and I are grateful to have been able to serve you during your vacation, and to have made a positive impression. Sincerely, Christian Maciel Murillo Sanjuan E-Commerce More

lizziebordenis

Senior Contributor

41 reviews

3 hotel reviews

Reviews in 14 cities

29 helpful votes

“Puerto de Luna All suites Resort”

I stayed at this resort from March 10-17. I was a single traveller. Everyone at the resort was very kind and helpful. The only concerns I had .... I had asked for a ground floor Jr. suite which was supposed to be AC. I did not want to take my luggage up to 3 or 4 floors because their wasnt... More

Was this review helpful? Yes 2

See 4 more reviews by lizziebordenis for Puerto Vallarta

claude d

Mascouche, Canada

2 reviews

22 helpful votes

“bad peoples , they will steel your things don t go there !!!”

Reviewed February 13, 2012

two days upon are arrival , they stole in are room , a 500$ pair of oakley sunglasses . the public relation person told us that they would be an investigation , and they will either give us some money or find the sunglass , never happen !!! plus they continue plyaing and breaking are luggages ! so we handup... More

Was this review helpful? Yes 3

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samsonv05

Montreal

4 helpful votes

“Great Value!”

Reviewed April 11, 2011

Ok, first and foremost, I have been traveling my whole life, and I am a certified travel agent...all in all, this hotel is an excellent value. If you purchase this hotel expecting a 5 star, you should go down the street and stay at a Riu or a Palace hotel. -Nowhere does this hotel advertise that they have elevators, so... More

Hi. Thank you very, very much for your kind comments. We are certainly very glad you had a good time while staying with us and looking forward to see you again in your next vacations in Puerto Vallarta. More

Lindamymko

4 reviews

Reviews in 3 cities

“Clean, economical, and friendly - excellent value here !”

Reviewed April 5, 2011

For $70 dollars a night , we had a massive apartment ( with 2 bathrooms, kitchenette, TV). Very mexican in design, and exceptionally clean. Staff went out of their way to make us comfortable and welcome, and were a great resource for things to do (ask for Ruthe). The room included a free breakfast (a menu with eggs, bacon, pancakes... More

Hello. We really appreciate the comments in your review and are glad you had an excellent time during your stay. Thank you very much. More

MTandersons

Missoula, Montana

3 helpful votes

“Stay Away...Far, Far Away”

Reviewed July 20, 2010

DO NOT BOOK THIS HOTELl. We were misled on this hotel, and won it through an auction. The rooms are not worth the price at all. I could have slept in an ally, and I would have been more comfortable, and probably felt safer too. Rooms at the Super 8 in Seattle are ten times nicer. There are too many... More

Hello, MTandersons, I and the complete hotel staff are really dissapointed you did not have a good time when you stayed with us. Since then, all of us have been working hard on the issues you pointed above and believe me when I say that this problems are not coming up anymore. I also want to thank you for the... More

awlove

Austin, Texas

“Over priced - bed is the same as sleeping on the floor”

Reviewed June 9, 2010

The photos on the Puerto de Luna website are misleading and made me think this hotel would be lovely to visit. It is not. We paid $115 a night for a jr suite that had 2 rock-hard double beds. The suite was on the 5th floor and there was no elevator. We have a 1 yr-old son and it was... More

Hi, I appreciate your feedback about the hotel and I am deeply sorry you didn't have a good time during your stay. We are working hard to make things better for future guests. Now, all our guests are welcome to ask for a room change if the designated room doesn't fit with their needs or doesn't fulfull their expectations, so... More

KaryMonterrey

Monterrey, Mexico

Contributor

17 reviews

6 hotel reviews

Reviews in 5 cities

34 helpful votes

“Good hotel for a Good Price”

Reviewed March 24, 2010

We make a Girls trip in march 18 to march 22, to puerto Vallarta, we visit this hotel and we get a good surprise for the price we paid we found a good Confortable and big room, big pool, nice people working in the hotel, no too far for downtown, u can take a bus and stay in malecon en... More

Hi! Thank you so, so much for your comments. It sounds like you really had a good time while staying with us. We are very glad to read your review. More

wachumara

North America

1 helpful vote

“Do not stay here - you can do much better for the same price elsewhere!”

Reviewed February 24, 2010

Terrible bed, terrible food, and they stole my own pillow! The property and location of the hotel is good unfortunately everything is poorly maintained. The beds are very old which is not good in a warm, humid place and very bad if you suffer from back pain. I took my own goose feathered pillow and unfortunately left it behind. When... More

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Puerto de Luna All-Suites Resort Hotel, Puerto Vallarta

Puerto de Luna All-Suites Resort

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