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All 119 Puerto Vallarta hotels

Golden Crown Paradise Resort Puerto Vallarta

3.5 of 5 Resort (All-Inclusive)   |   Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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Golden Crown Paradise Resort Puerto Vallarta
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69%
Ranked #59 of 119 hotels in Puerto Vallarta
A recent review
5 of 5 stars reviewed yesterday
Craig W Minneapolis, Minnesota
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1,377 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
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English first
Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed yesterday NEW

We recently just returned from beautiful Puerto Vallarta and had an amazing experience at the Crown Paradise Golden. After reading many reviews both positive and negative we went into our trip with an open mind, knowing many people you can't meet all their expectations even if you give them the world. When we first arrived we had an issue with... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I think going all inclusive to Mexico is the best way to go, especially with the way my gal pal and I can put down the drinks! That being said, I stayed at the Crown Paradise in Cancun 4 years ago and liked it so much that when we decided to take the trip to Puerto Vallarta I suggested staying... More

Was this review helpful? Yes 4
Vancouver Island, Canada
Top Contributor
90 reviews 90 reviews
18 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First .... let me say that this is an honest review from a couple that travels all over Mexico and the Caribbean 2 to 3 times per year. If the review is helpful to you, please vote it as such. Many of us senior trip advisor members spend a lot of time writing reviews so you can get the most... More

Was this review helpful? Yes 16
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello PandGP, Thank you for an honest and detailed review of our hotel. It looks like you read a lot of previous reviews and compared your experience with previous guests - very helpful to all readers contemplating staying with us. It is wonderful to hear about all of the areas of your stay that you especially enjoyed, and for generally... More

Littleton, Colorado
Reviewer
3 reviews 3 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We did a quick weekend trip to this resort so I am no expert, but wanted to share my experiences. We arrived at the airport and trekked across the pedestrian bridge to eat at Tacon de Marlin-our fave first stop in Vallarta. From across the bridge a city cab costs $100 pesos to the GCP. The ride to GCP was... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello littleh, We are pleased to know that you had a great stay while at the Golden Crown Paradise. As your first adult-only resort experience we’re glad we fulfilled your expectations. Our desire is that all our guest enjoy the relaxing atmosphere and return home completely rested. I see that you found your room quite comfortable and were impressed with... More

Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't say anything bad. Service was very attentive. Couldn't believe the noise level...non - existent. The food on the adult only side was nice, but on the club side, very good. It was noisy due the the families, but they had traditional dishes on their buffet that I make at home. If you are used to tex mex, you... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello johnrios1975, Thank you for sharing your great trip review with others, and thank you for thinking of us for your next visit to Puerto Vallarta. Come back soon to enjoy the beautiful sunset from our resort! Best, Katarina P More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been to this resort 5 times and we're always treated well as returning guests. This time was not the case. No recognition for our loyalty. They gave away our room. Mr Antonio was rude and argumentative to my wife. His customer skills are lacking. The staff, Antonia, Christian, Daniel and Paolo were great. The girls at the front... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear David J, Personalized service is something we take great pride in offering each and every single one of our guests and we are deeply sorry to hear that we fell short of this during your stay. Thank you for sharing your feedback and allowing us the opportunity to ensure such missteps do not happen in the future. We appreciate... More

Mexico City, Mexico
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This was our first and last vacay to this resort, at first we were having a good impression, our check in was fast and our room was pretty good, we had a beautiful view of the ocean and the pool. We checked in at 1am and we requested for room service, it was good but took more than 45 minutes... More

Was this review helpful? Yes 6
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear cjmz13, I am very sorry to hear of the dissatisfaction you had regarding your recent stay with us. I see that your first impressions of the hotel were positive but unfortunately subsequent events made you feel disappointed with your stay. It is unfortunate you and your friend fell ill while visiting Puerto Vallarta but it is very important for... More

Fort Worth, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I don't know if the other people that wrote reviews stayed at the same place I did but this resort was terrible. The food was gross and restaurants were hardly open. Customer service was ok at times but sometimes I felt they were racist. One of the ladies at the front desk was rude. Wifi wasn't free which is ridiculous.... More

Was this review helpful? Yes 6
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Britt8699, Thank you very much for reviewing our property. We are terribly sorry that we did not live up to expectations during your stay. We apologize that our service levels were not up to par and can assure you we're using all of our guests' feedback to make improvements. We have shared these issues with our front desk team... More

Sutherlin, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked our vacation through Costco Travel for 8 nights 9 days at the Golden Crown Paradise in Puerto Vallarta. We selected an Ocean View room, Queen, Non-smoking. We got an Ocean front room, King, Non-Smoking. Room was clean, everything worked, bed was okay (but I sleep on a $2,500 bed, so...). We didn't spend every day at the hotel... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello nic p, Thank you for taking the time to share such compliments about our team and property. It is a pleasure to hear that you found our hotel so accommodating and our staff so friendly. I appreciate you taking the time to compliment the team and, in particular Juan, Carlos and Maricruz, who will be pleased to hear that... More

Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

terrible food , terrible rooms, old wore out hotel needs work , no one really cares , some of the staff did care , Antonia at pool side bar , Daniel at check in and moving us to another room he was great , we have been to many places this was truly the worst , we were told our... More

Was this review helpful? Yes 5
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Screaming11, Thank you for bringing your concerns to our attention. I was very sorry to hear of the disappointments you experienced and sincerely apologize for failing to meet your expectations. We have many different types of travelers who stay with us and we try to make each guest have a great experience with us. We apologize whole-heartedly that you... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Room service(10)
  • Sexy coffee(9)
  • Beach vendors(7)
  • French restaurants(7)
  • Sister hotel(5)
  • Ocean front(5)
  • Cruise ship(4)
  • Time share(4)
  • Great time(4)

Additional Information about Golden Crown Paradise Resort Puerto Vallarta

Address: Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Crown Paradise Resort Puerto Vallarta 3.5*
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#23 Top resorts Hotel in Puerto Vallarta #25 Spa Hotel in Puerto Vallarta #34 On the Beach Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Golden Crown Paradise All Inclusive Resort where our unmatched personalized and friendly service are a cut above the rest with a great location just 10 minutes from downtown and 15 minutes from the International Airport. As an adults-only all-inclusive resort, our focus is on pampering, tranquility, and rejuvenation. ... more   less 
Number of rooms
214

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