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Golden Crown Paradise Resort Puerto Vallarta

3.5 of 5 Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,437 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

This is the second time we visited this resort. First time our only complaint was no Carona & our bed was really hard. I do think we had the same bed. This time the new family side was opened for business and the Adult one sure got neglected. The service from staff is always great. All the best staff were... More

Was this review helpful? Yes
Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our second time here. Overall it needs a facelift, but the service staff work very hard to fill all your needs. The one area that really needs better organization and leadership is the lack of recreational activities and communication board in clear view. A schedule of activities that occasionally took place was given to guests, but print tiny. Threw it... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Jam3600, We would like to extend our gratitude for staying with us for the second time. It is nice to know that you enjoyed your meals and the wonderful staff. We truly appreciate your excellent comments in regards to the high level of service you experienced. However, we are truly disappointed to learn that your stay did not go as... More

Edmonton, Alberta, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

When we first arrived we were not at all impressed, our expected 4.5 star hotel was looking much more like a 3 star, but looks can be deceiving. The bellman took us to our ocean front room overlooking the beach and the PV bay, a little dated but clean, comfortable and had all that you needed for a week on... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

David2012804, Thank you for giving us the opportunity to serve you, we are delighted to learn that you had an enjoyable first time stay with us. We appreciate you sharing your experience on TripAdvisor. We love hearing about the team members who went above and beyond for our guests. Your feedback is very valuable to us and please know that... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Third trip to this hotel.As expected food was average for the buffet, snack bars always had pizza, hamburgers, pannis, papas frites and sushi in the evening. A la carte restaurants are so easy to book- a call from your room to reserve and the food was better than average at all these restaurants. The staff are long term employees, hard... More

Was this review helpful? Yes
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Barb B, Thank you for sharing your feedback regarding your recent stay with us. Although we were happy to hear that you enjoyed the view from your room and the food from the a la carte restaurants, we regret that not every aspect of your stay was as you had hoped. We hope you can accept our sincere apologies pertaining... More

Independence, Iowa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 1st Visit to P.V. Mex. I must say that this resort does NOT come close to the negative reviews on Trip Advisor. There is little things that happen everwhere you go. Maybe a shower head that needs replaces, or AC that isn't blowing just cold enough. This is the stuff that happens at your home and it... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Johnathan G, it means so much to us that you consider Golden Crown Paradise to be a great choice of accommodations in Puerto Vallarta! Thank you for recognizing our team members for the helpful service they provided. Your feedback is much appreciated as we want our guests to take full advantage of the amenities and services we offer. Thank you... More

Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my 2nd visit to PV and my first to the Golden Crown. I booked this hotel on a last minute deal that I couldn't pass up since I wanted to stay closer to town, $ 65 peso cab ride. I went in with some lower expectations due to reading other reviews and found the majority of the reviews... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Brewser111, Thank you for your review of your recent visit to the Golden Crown Paradise. We are pleased to see that you generally had an enjoyable visit and found our location suitable to your needs. As a regular practice in hotel industry our check-in time is at 3:00pm, I apologize if this was an inconvenience for you. We regularly make... More

Madison, Wisconsin
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our second visit to Golden Crown Paradise. We had been here in 2009 and were very happy with our stay. However, this time we were disappointed. The rooms and rest of the hotel were kept clean and neat, so that was a plus. We found many other things had gone downhill in the last 5 years, though. The... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

LSowieja, Thank you for taking the time to leave us your feedback regarding your visit to Golden Crown Paradise. I apologize that on this occasion we did not meet your expectations. We always care about our valued guests and read carefully every comment to follow up with the proper department. We are so sorry to know that the food and... More

Calgary , Alberta
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my third trip to this property and like many others, chose this resort because it had an adults only requirement and you can order a la carte. This hotel was good value for the price we paid and the staff do a good job of keeping the grounds, building and suites clean. We were moved from the second... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Brownclowns, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have gone to this resort two times. My husband and I got married there, on the beach, and we went after my husband got back from Afghanistan. It was so relaxing. The beach was beautiful, the people were so accommodating. Great service. Make sure you leave a couple dollars on the pillow for the ladies that clean. They don't... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Kjbbbj, We are thrilled to hear that you and your husband enjoyed your stay at the Golden Crown Paradise. Our team members will be pleased to hear they provided you with an exceptional experience. We greatly appreciate such high praise as well as your choice to stay at our hotel for the second time. We are looking forward to your... More

Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time to puerto Vallarta and we stayed at the golden crown and my 3 kids stayed on the kids side at crown paradise... We couldint have had a better time... The food was amazing.... Best location only minutes from the airport with a lil mexican market right next door.... The staff was so amazing and helpful... With a great... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

jaimie m, It gives us such joy to hear that you enjoyed your stay here at the Golden Crown Paradise. You highlight our location, food, and the service we deliver - the attributes of which we are most proud. We are absolutely thrilled you took the time and effort to share your experience at our property on Tripadvisor. We hope... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Room service(10)
  • Sexy coffee(9)
  • Beach vendors(7)
  • French restaurants(7)
  • Ocean front(5)
  • Sister hotel(5)
  • Cruise ship(4)
  • Great time(4)
  • Time share(4)

Additional Information about Golden Crown Paradise Resort Puerto Vallarta

Address: Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Crown Paradise Resort Puerto Vallarta 3.5*
Number of rooms: 214
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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