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Golden Crown Paradise Resort Puerto Vallarta

Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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1 room 1 guest
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,690 Reviews from our TripAdvisor Community

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Traveler rating
    527
    572
    321
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    108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1690)
  • Mar-May only
    (479)
  • Jun-Aug only
    (441)
  • Sep-Nov only
    (269)
  • Dec-Feb only
    (501)
All months
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I am currently staying at the golden crown. I was a little disappointed at first because they had messed up. Our reservation required two double beds but instead they put us in a room with one king bed. We even called ahead of time to make sure we could get the room we needed. Also we were disappointed in all... More 

Was this review helpful? Yes 1
Crown Paradise A, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Steven, Thank you for taking your time and sharing your feedback. We are very pleased you had a great time staying in Crown Paradise Golden Puerto Vallarta. According to your review we are working hard with the Managers in charge to provide to all our guest the best quality of facilities, that is why we have taken your feedback... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

8/2-8/8 I had read online about the construction so I was pleasantly surprised with how minimal the construction really was. I was expecting worse. Our check in was quick and I've learned from previous travel to be ware of their "representatives" a.k.a time share pushers. To their credit, they offer great excursions in exchange for your time. The food was... More 

Was this review helpful? Yes 2
Crown Paradise A, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Di, We appreciate you taking the time for sharing your comments about your stay at Crown Paradise Golden Puerto Vallarta. We have noted every issue that you describe. We are working with our Chef and Food and Beverage Manager for improving them. We ask apologies if our service was not as you deserve. Please, give us the opportunity to... More 

Milwaukee, Wisconsin
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort is your very basic resort. The rooms have a nice very of the ocean, you have a basic bathroom, good restaurants, with good food and the beach is beautiful! Plus the staff try so hard to accommodate and make your stay enjoyable!

Was this review helpful? Yes 3
Crown Paradise A, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Amy, Thank you for taking your time and sharing your comment. We would like that you had a best experience with us. We ask you sincerely to visit us one more time and we will show you a much more enjoyable vacation as many guest has taken pleasure. Cordially, Gilberto Bermudez General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Another great time at the golden crown. There was construction going on but I knew that before I booked. This was our 6th time at the golden crown and we plan on going back again soon to see the new restaurant. We ate at all the restaurants all were great. We had a room on the ocean front side and... More 

Was this review helpful? Yes 1
Crown Paradise A, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Alan, We thank you for taking your time and to share your experience during your stay at Golden Crown Paradise Puerto Vallarta. Is really important for all of us to know you had a great vacation time also doing a lot of house people friends. Thank you again for your comment and we hope to see you pretty soon.... More 

Edmonton, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The horribly washed out cobblestone back ally to the hotel sent red flags up until i entered the lobby. It was bright, clean, modern, and the front desk staff appeared friendly. I say that for a reason. When I got to my room, things were ver different. The safe would not open, the floor needed washing, the lock on the... More 

Was this review helpful? Yes 1
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Kevin, Thank you for taking your time and let us know about your negative experience. Our goal is to offer an outstanding service during your stay and we are very sorry to hear about the hassle you experienced at our resort this time. We have noted every issue and let us assure you that we are taking all the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros Common areas are almost all renovated and are very nice. Pool area was great and the staff there went above and beyond. Javier was super entertaining, try and be there to watch/participate in his water aerobics or bingo. Staff (except for the front counter) were all exceptional. My birthday was while I was down there and the cleaning staff... More 

Was this review helpful? Yes 3
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Kara, We thank you taking your time and sharing your valuable feedback. We are pleased to know you had a wonderful birthday celebration and great time with our Activities Staff. We ask apologies that Front Desk service was not as your expectation and the information was not correct with the entertaiment program. Please, feel free in a future visit,... More 

Los Angeles, California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First and most important, we liked this resort, and we would return. The food was very good, the drinks better than average, and the room was clean and comfortable. I’ll provide some details below on the following categories: The resort/rooms, food and drinks, the area/things to do, and tips for the management. So, feel free to skip to the paragraph... More 

Was this review helpful? Yes 15
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Appreciable Brad, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our service and facilities. We are pleased you had such a great vacation time. We hope to host you next... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just got back from a weekend with a girlfriend here, and we had a great time! Yes, they are rennovating some areas, but we didn't really notice too much. The service was excellent, our room was clean, and we were able to relax by the pool with a lovely view of the ocean. From our room in the evenings/early... More 

Was this review helpful? Yes 6
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Sarah, We appreciate you have taken the time for sharing your experience with us, your feedback is very valuable to us, as we endeavor to improve with each and every day. We have noted every issue about the shades, we are working with Accountant Manager for getting more pieces and also with our Maintenance Manager for fixing Filtration System... More 

Moose Jaw, Saskatchewan, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The restaurants were excellent, The pool area was excellent...Beach area was great. The big cruise ships would pass by hotel which was nice to see,...Staff was very good. They time share you to death for first couple days you are here and then tend to leave you alone. Hotel rooms were ok, Our entire floor stunk of sewer for most... More 

Was this review helpful? Yes 4
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Appreciable DW H, We appreciate you taking the time to feedback and let us know about your experience. We work hard to deliver an outstanding service, and it is apparent in this case that we fell short. We have noted your comment and we are working with our Maintenance Manager to improve it. If you give us a chance to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has been one of the most relaxing, fantastic trips I've taking, and believe me I've gone on plenty to many different parts of Mexico. I thought I would have a bad experience at this resort because of the bad reviews that I read prior to us coming, but I can honestly say that everything about our experience at the... More 

Was this review helpful? Yes 4
Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Antionette, To name of all Crown Paradise Golden team we want to thank you for taking the time and sharing your great experience with us. During your stay it was really a pleasure attending you and your husband. We will share your compliments to all our staff. Newly thank you for your comments. Sincerely, Gilberto Bermudez General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Sexy coffee(7)
  • Beach vendors(7)
  • Room service(7)
  • French restaurants(7)
  • Sister hotel(5)
  • Time share(4)
  • Great time(3)
  • Cruise ship(3)
  • Ocean front(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,755 photos of this hotel

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Hotel & grounds (286)
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Room/suite (202)
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Dining (94)
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Bathroom (21)
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Family/play areas (11)
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Other (530)

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Amenities (10)
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Beach (11)
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Pool (Pre-Renovation) (11)
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Restaurants and Bars (45)
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Standard Room (41)
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The Hotel (16)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Dining (5)
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Pool/beach area (4)
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Family/play areas (3)
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Room/suite (3)
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Other (2)
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