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Golden Crown Paradise Resort Puerto Vallarta

Hotel website
Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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25% off room rate
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,654 Reviews from our TripAdvisor Community

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Traveler rating
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
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  • Spanish first
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  • All months
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Brampton, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there twice, once with my girlfriend and once with my husband. Both times very pleased with location, staff, food and room. Everyone at resort treated us royally! The view was excellent and very handy to get into the town of Puerto Vallarta.

Was this review helpful? Yes 3
Excelsior Springs, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After booking and reading more reviews we were concerned. However, we ended up thrilled with our stay. Sure there was construction and not as many dining choices on the adult side, but the sister resort had excellent choices which were within easy walking distance. We experienced NO bad meals. We were on the 6th floor and had a fantastic ocean... More 

Was this review helpful? Yes 8
Los Angeles, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed June 6 - June 13. The hotel was under construction. Several restaurants were closed or reorganized, but that didn't stop us from eating. We loved the buffet at the family side of the hotel. We loved the restaurant that was right on the beach. Every morning we had breakfast on the sand with a beautiful... More 

Was this review helpful? Yes 3
Kansas
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I feel like I need to write my first review due to OUR experience compared to a handfull of reviews I have read that is nothing like the experience we had. Three of us ladies aged 45-55 stayed 6 nights from May 24th to May 30th. I am pretty well traveled and had read review after review while deciding and... More 

Was this review helpful? Yes 10
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

When we first arrived at the resort, we were a little unsure. We hadn't received great reviews before arriving, several spots were under construction, and there was no barrier to separate the family side vs the adults only (we booked adults only and wanted adults only). None the less, we tried to go in with our eyes open and vowed... More 

Was this review helpful? Yes 9
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this resort for 4 nights it was undergoing a major renovation at the time but that did not effect the quality of our stay. I loved the fact that there were so many different restaurants to choose from with varied food choices. I enjoyed the fact that there were multiple pools and swimming areas. Which mskes it... More 

Was this review helpful? Yes 4
CROWNPARADISEPVR, Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

We are so glad with your kind review marty e! Thank you so much on behalf of our team, hopefully you will visit us again to enjoy our "soon to be open" jacuzzi with a charming swim up bar as well as our main restaurant Bella Vista. Your comments about the wifi are being considered by our management team and... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Here's how Crown Paradise created a fraudulent refund receipt, then accidentally sent Capital One the cooked account ledger during a rebuttal. Think twice before you stay here. I stayed at Crown Paradise for 7 days for a wedding in April 2015. The ceiling plaster fell in our bathroom, and the A/C didn't work one of the nights. During checkout, I... More 

Was this review helpful? Yes 8
Mountlake Terrace, Washington
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived early knowing we wouldn't be able to check in until 3 pm. We were told to leave our bags in a unsupervised and unlocked room. I came back to find my bag open and rifled through, thankfully I had taken my valuables to the pool. When we brought this to the attention of staff they literally laughed in... More 

Was this review helpful? Yes 8
CROWNPARADISEPVR, Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Thanks Bevan M for bringing your case to our attention. Our Chief Concierge reviewed our logbooks and we felt sorry we were unable to satisfy your and your friends expectations when you decided to check out early. Our staff is one of our most valuable assets, and we are so confident in the procedures we have for luggage storage, were... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I feel the need to stick up for the GCP, as prior to our trip, I was ready to switch resorts due to all of the poor reviews. My husband and I stayed at the resort with two other couples June 8-12, 2015. Yes, there is on going construction. It is inconvenient, but the staff works very hard to accommodate... More 

Was this review helpful? Yes 11
CROWNPARADISEPVR, Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Thanks Leigh N for your kind review! Our team really appreciated all your comments about the service they provide, and how hardworking they are. We are so proud of our staff and we know they make a big difference in our guests stay, we appreciate your support and we are so glad your party enjoyed our specialty restaurants. Hopefully, we... More 

Denver
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

"You get what you pay for", but at Golden Crown I got more. My plan was not to go to Mexico and stay on a typical american hotel. I wanted something more original and personal and I think I made the right choice staying at this resort. Great food selection and an amazing service, my trip was very comfortable. Specially... More 

Was this review helpful? Yes 4
CROWNPARADISEPVR, Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Thanks McBusy, your review was already share with our staff and we all appreciate your kind comments about our food and service. Karina and Norma will be more than happy to welcome you back in the future as well as all our team! Best regards, Frida Madonia. More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Sexy coffee(7)
  • Beach vendors(7)
  • Room service(7)
  • French restaurants(7)
  • Sister hotel(5)
  • Time share(4)
  • Great time(3)
  • Cruise ship(3)
  • Ocean front(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,720 photos of this hotel

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Room/suite (200)
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Hotel & grounds (283)
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Pool/beach area (290)
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Dining (92)
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Bathroom (19)
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Amenities (10)
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Beach (11)
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Pool (Pre-Renovation) (11)
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Restaurants and Bars (45)
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Standard Room (41)
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The Hotel (16)

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Hotel & grounds (7)
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Dining (5)
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Pool/beach area (4)
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Family/play areas (3)
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Room/suite (3)
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Other (2)
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