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Golden Crown Paradise Resort Puerto Vallarta

Hotel website
Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Special Price
25% off room rate
Best prices for: 1 room 1 guest
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,593 reviews from our community

Traveler rating
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    302
    154
    97
See reviews for
93
761
49
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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Prince George, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We are glad we came back a third time to Golden Crown. It was nice to see the owners had taken the steps to start upgrades for the hotel. The staff were as friendly as ever and helpful with our requests. The variety of food was fabulous, a big improvement was definitely noted. The pool-side crew kept us entertained with... More 

Was this review helpful? Yes
Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The good: most of the staff are great. Too many people to name. Bruno is the best. Antonia at breakfast is outstanding. The food is good if it doesn't come out Luke warm. Good location, nice pool The bad: poolside music that is played too loud with profane language. Poolside activities that are loud and disturbing the ability to relax... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This resort is not for you if your expectation is anything remotely grandiose or exotic. It is however a location that gives a sense of home even though it is well beyond it's years. You have an opportunity to interact with west coast and Canadian visitors as well as the occasional Yankee. The decor is traditional and the staff work... More 

Was this review helpful? Yes 1
Oak Harbor, WA
Contributor
20 reviews 20 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again I went to the Golden and had an incredible time. This trip was spent with my friend who is Celiac/Gluten Free. They restaurants were very good about helping her pick what options to eat. We had no problems with our room and the entertainment staff was once again tons of fun. Over the years I have met many... More 

Was this review helpful? Yes 1
Verona, Wisconsin
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel was everything that we wanted and the staff made it more so than we could have anticipated. We had emailed the hotel in advance of our arrival, it was a trip in which we were celebrating our 25 anniversary and requested a room higher up for a better view of the ocean. When we arrived our room was... More 

Was this review helpful? Yes 3
Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Disclaimer: I'm well travelled, but this was the very first time I'd ever done an all-inclusive, so please keep that in mind as I'm just establishing my baseline for this type of travelling. I was at Golden Crown Paradise for 7 nights with my partner and another couple. Our first impression of the hotel was wonderful, you could see the... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

OTEric, On behalf of Crown Paradise Golden I would like to thank you for taking the time in posting such a detailed review. I am positive many readers will appreciate the time you took in noting as much of your experience as possible, and thank you for the kind remarks on so many things. Value is also something we strive... More 

Chatham, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 7th time staying at the Golden Crown and it was just as good as the first six. We have always loved the people that work here, they are always smiling and speaking to you and trying to make your stay pleasant. I truly believe that the people that say the staff was rude to them bring it... More 

Was this review helpful? Yes 4
Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel needs A LOT of love. It's very cramped and nothing is upgraded. It really needs a complete renovation. We stayed on the 8th floor (top) and one or two (of two) of the elevators were broken each day. When we were leaving with our luggage the elevator made it to floor 5 and stopped...so we got out and... More 

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Mindy720, Thank you for staying with us and writing a review. We couldn’t be more disappointed than to hear that your stay was not as you had anticipated. It is our goal to ensure a seamless experience for all our guests, and we do apologize that your stay did not reflect that, and wish we had the chance to change... More 

Chilliwack
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Being adults only is the only reason for going back. I recommended this resort to my cousin, so we arranged to meet there. On check in they didn't have the room I requested available for 2 days,so I moved on the third day to first floor. No lock on patio door, it took several calls and going to the front... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Garden649, Thank you for staying with us. We are very disappointed that we did not meet your expectations. We hope you can accept our apologies that your stay did not reflect our usual standards. We always strive to provide the best experience possible for all of our guests and we sincerely wish that we had the opportunity to remedy your... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I first want to give a big "THANK YOU" to Alberto Rodriguez (Front Desk Manager) for all of his help in making our family vacation very enjoyable. Alberto made My husband and myself feel welcomed and was there for all of our needs. I especially like his bright smile. The Hotel, Resort and food was great. We look for to... More 

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Janice R, We're delighted you enjoyed yourselves here. Our staff and the service they provide is of what we are most proud. Thank you for recognizing us so positively. See you soon! Kind regards, Katarina P More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Sexy coffee(8)
  • Room service(8)
  • French restaurants(7)
  • Beach vendors(7)
  • Sister hotel(5)
  • Time share(4)
  • Ocean front(4)
  • Cruise ship(4)
  • Great time(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,617 photos of this hotel

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Pool/beach area (279)
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Room/suite (179)
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Dining (86)
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Bathroom (14)
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View from room (151)
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Family/play areas (11)
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Other (468)

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Amenities (10)
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Beach (11)
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Pool (Pre-Renovation) (11)
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Restaurants and Bars (45)
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Standard Room (41)
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The Hotel (16)

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Hotel & grounds (7)
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Dining (5)
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Pool/beach area (4)
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Family/play areas (3)
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Room/suite (3)
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Other (2)
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