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Golden Crown Paradise Resort Puerto Vallarta

3.5 of 5 Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,460 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We just recently returned from our stay at the Golden Crown Paradise in Puerto Vallarta and were not impressed. After our 2nd day there, I noticed that a few of my personal items were missing, including a bathing suit that I had put in my suitcase after it had finished drying and cosmetics that had been in my makeup bag;... More 

Was this review helpful? Yes
Dallas, Oregon
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 5th stay at the Golden Crown and it was wonderful as always. yes, she is getting a little old and maybe a little tired, but the rooms are clean, the bed is very comfortable, and we have both had back surgeries so this is important, the hot water plentiful for showers, and the people there are simply... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Marilyn S, Thank you for coming back to us! I am pleased to hear that your fifth trip was just as good and I hope we can welcome you back again and again. Happy Holidays from all of us here at Golden Crown Paradise! Best wishes, Katarina P More 

cortland,ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our 10th visit to this resort in the past 9 years. Our holiday was from December 6 thru the 16. When we arrived check in was quick and simple. We were quickly recognized by the staff and given a big hug and welcome back. After unpacking in our room (1203) as requested thru an email, we ventured down... More 

Was this review helpful? Yes 5
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

pvrlvr2011, Thank you so much for this wonderful review, and for staying with us ten times. We certainly work hard to always be improving. We appreciate your support, friendship, and repeat business. We really enjoy having you here. We thank you for taking the time to offer suggestions on ways we can improve the services we offer our guests. And... More 

Spokane
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Our room stank of cigarette smoke when we ran out a\c. The food selection was minimal and the buffet was only for breakfast and dinner. In between it was a hut. Which only served burgers, three types of pizzas, chips with watery cheese, tacos or burgers and fries. I will not stay there again.

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Carrie F, Thank you for your comments regarding your recent stay. We appreciate our guests’ feedback so we can improve our service where necessary. We apologize that our food selection did not live up to your expectations, and we’re sorry you haven’t had the opportunity to try our buffet and the a la carte restaurants located at our family property... More 

Federal Way, WA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Yes, we keep coming back, but they really need to start doing some property upgrades. We would probably come back again as we do enjoy ourselves there, but a little remodeling would go a long way to make it better. Also, I have a bad back & I sleep on a pillow top at home and GCP mattress is like... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

mflaten, Thank you for taking the time to review our hotel. We are very sorry to hear that your recent stay was not as pleasant as your previous ones. We always aim to provide a quality service to our guest. We have taken note of what needs updating and will work on them. Hopefully you will give us a chance... More 

Little Falls, Minnesota
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

WOW! honestly there are not words for how wonderful our visit was. just go and do everything! you will not regret it! the Golden side of this resort is adults only. It is not that we do not like children, we do! but it was nice to vacation in a much quieter setting.

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

snegourka, we are thrilled that you had a great time at Golden Crown Paradise! It means so much to us that you loved your stay with us and hope to see you back soon. Best, Katarina P More 

Courtenay, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were a little taken aback the first night, as mentioned in other reviews, we skipped the time share information desk but they were the ones with all the info on the resort and restaurants. The rooms were a little on the old side but found it clean and we had towels. Requested softer pillows afte the first night and... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Colleen F, Thank you for your feedback. We take great joy in learning of your appreciation for some of what we offer at our property. It is regrettable, however, to be made aware of your disappointment with our internet fees and smoking policy, and we would like you to know that your comments will be shared with our Management team.... More 

Red Deer, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall we really enjoyed our stay at this hotel. We booked into the Crown Paradise Golden and could've used a little more information on check in, as to where everything was located and what we were entitled to. The food was good but it took us a couple of days to realize that the buffet on the kid freindly side... More 

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Carolyn C, It was a pleasure to have you as our guest and we appreciate you writing a review about your stay. Thank you for mentioning the team members who made your stay so great and we will proudly share your nice comments with them. We apologize for any challenges you have experienced during your stay and would like to... More 

Salt Lake City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We will not be returning and I suggest looking elsewhere for your vacation stay in PV. Pros: -Amazing staff, super friendly -Great tasting food -Great value, good location (close to airport/downtown/marina) Cons: -no free wifi, $60 for 7 days for one device, reception is garbage. doesn't work in rooms. -booked a king bed for our honeymoon, walked into 2 twin... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Corbett S, We sincerely appreciate you taking the time to comment on your stay. We would like to thank you for your positive comments regarding our food selection. It’s great to know that you enjoyed our convenient location and the friendly service that our team is known to provide to our guests. On the other hand, we are deeply sorry... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned from a week at the Crown Paradise Golden (Adults only), which is attached to the Crown Paradise Club (designed for Families). Combined, it is a very spacious hotel with plenty of bars and places to eat (note when booking: the Club side does not have access to the Adult side). Prior to coming, we did read on trip... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

TandS2009, Thank you for taking the time to write a review and I am happy to read that you enjoyed much of our property and services, that you found our hotel clean and tidy and our staff helpful. The feedback that we receive both positive and negative enables us to target problem areas and take the necessary actions to ensure... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Room service(10)
  • Sexy coffee(9)
  • Beach vendors(7)
  • French restaurants(7)
  • Ocean front(5)
  • Sister hotel(5)
  • Cruise ship(4)
  • Great time(4)
  • Time share(4)

Additional Information about Golden Crown Paradise Resort Puerto Vallarta

Address: Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Crown Paradise Resort Puerto Vallarta 3.5*
Number of rooms: 214
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort
Hotel Style:
#23 Top resorts Hotel in Puerto Vallarta
#25 Spa Hotel in Puerto Vallarta
#37 On the Beach Hotel in Puerto Vallarta

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