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All 119 Puerto Vallarta hotels

Golden Crown Paradise Resort Puerto Vallarta

3.5 of 5 Resort (All-Inclusive)   |   Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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Golden Crown Paradise Resort Puerto Vallarta
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69%
Ranked #59 of 119 hotels in Puerto Vallarta
A recent review
4 of 5 stars reviewed 2 days ago
johnrios1975 Fort Worth, Texas
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1,371 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
Fort Worth, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

I can't say anything bad. Service was very attentive. Couldn't believe the noise level...non - existent. The food on the adult only side was nice, but on the club side, very good. It was noisy due the the families, but they had traditional dishes on their buffet that I make at home. If you are used to tex mex, you... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW

We have been to this resort 5 times and we're always treated well as returning guests. This time was not the case. No recognition for our loyalty. They gave away our room. Mr Antonio was rude and argumentative to my wife. His customer skills are lacking. The staff, Antonia, Christian, Daniel and Paolo were great. The girls at the front... More

Was this review helpful? Yes
Mexico City, Mexico
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This was our first and last vacay to this resort, at first we were having a good impression, our check in was fast and our room was pretty good, we had a beautiful view of the ocean and the pool. We checked in at 1am and we requested for room service, it was good but took more than 45 minutes... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear cjmz13, I am very sorry to hear of the dissatisfaction you had regarding your recent stay with us. I see that your first impressions of the hotel were positive but unfortunately subsequent events made you feel disappointed with your stay. It is unfortunate you and your friend fell ill while visiting Puerto Vallarta but it is very important for... More

Fort Worth, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I don't know if the other people that wrote reviews stayed at the same place I did but this resort was terrible. The food was gross and restaurants were hardly open. Customer service was ok at times but sometimes I felt they were racist. One of the ladies at the front desk was rude. Wifi wasn't free which is ridiculous.... More

Was this review helpful? Yes 5
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Britt8699, Thank you very much for reviewing our property. We are terribly sorry that we did not live up to expectations during your stay. We apologize that our service levels were not up to par and can assure you we're using all of our guests' feedback to make improvements. We have shared these issues with our front desk team... More

Sutherlin, Oregon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked our vacation through Costco Travel for 8 nights 9 days at the Golden Crown Paradise in Puerto Vallarta. We selected an Ocean View room, Queen, Non-smoking. We got an Ocean front room, King, Non-Smoking. Room was clean, everything worked, bed was okay (but I sleep on a $2,500 bed, so...). We didn't spend every day at the hotel... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello nic p, Thank you for taking the time to share such compliments about our team and property. It is a pleasure to hear that you found our hotel so accommodating and our staff so friendly. I appreciate you taking the time to compliment the team and, in particular Juan, Carlos and Maricruz, who will be pleased to hear that... More

Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

terrible food , terrible rooms, old wore out hotel needs work , no one really cares , some of the staff did care , Antonia at pool side bar , Daniel at check in and moving us to another room he was great , we have been to many places this was truly the worst , we were told our... More

Was this review helpful? Yes 5
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Screaming11, Thank you for bringing your concerns to our attention. I was very sorry to hear of the disappointments you experienced and sincerely apologize for failing to meet your expectations. We have many different types of travelers who stay with us and we try to make each guest have a great experience with us. We apologize whole-heartedly that you... More

Seattle
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our friends booked an adults only week for 9 of us. We would definitely visit again. The hotel staff was outstanding! We were continually checked on, the activities in the pool were fun, amenities were close to the pool. The hotel rooms are older, but didn't mind. We came to Puerto Vallarta to enjoy the outdoors.

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello 73Vaca, Thank you for your great review! We are so happy to hear you had such a wonderful stay. We look forward to seeing you in the near future! Best, Katarina P More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife and i stayed 6 nights in an ocean front deluxe room, king size bed. Very clean resort for its age. The staff are wonderful and do anything to accomidate you. I honestly cant believe all the negative reviews ive read prior to going! Ignore them! There is always plenty to eat and drink at all hours... 24hr room... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Hello SloveDaddy, Thank you for sharing your great experience following your stay with us! We are pleased to learn that our facilities offered you everything you needed during your visit. Thank you for also commenting on how clean you found our resort to be throughout your stay. We are glad that our resort amenities along with our helpful service and... More

Arvada, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had so much fun at the Gold Crown. Yes it could use an update however it is what you make it. The staff works their butts off to make sure you are happy and having a great time. I will go there again. The food is good. And so is the service. Thank you Gold Crown. Joni

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Dear Jonzie72, We are so pleased to hear that you celebrated your 42nd birthday with us! We appreciate your feedback and are thrilled to see that you enjoyed the service and the overall experience. We look forward to seeing you in the near future! Thank you, Katarina More

Baltimore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on Saturday June 28,2014 for out 30th anniversary and we loved the place especially the wait staff at the restaurants. A minor inconvenience was my son forgot to bring long pants for the restaurants but the walmart up the street solved that problem .Hotel check-in was abreeze and we carried our own bags up to the room at... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Greetings from Puerto Vallarta! We are so happy that you chose Crown Paradise Golden as the destination for your 30th anniversary celebration. We're delighted you enjoyed our accommodations and service, and so appreciate your kind words about our staff. We do hope you'll return soon and often and can't thank you enough for writing us up so positively. Best wishes... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(10)
  • Very good(10)
  • Sexy coffee(9)
  • Beach vendors(7)
  • French restaurants(7)
  • Ocean front(5)
  • Sister hotel(5)
  • Cruise ship(4)
  • Great time(4)
  • Time share(4)

Additional Information about Golden Crown Paradise Resort Puerto Vallarta

Address: Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Crown Paradise Resort Puerto Vallarta 3.5*
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#23 Top resorts Hotel in Puerto Vallarta #25 Spa Hotel in Puerto Vallarta #34 On the Beach Hotel in Puerto Vallarta #59 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Golden Crown Paradise All Inclusive Resort where our unmatched personalized and friendly service are a cut above the rest with a great location just 10 minutes from downtown and 15 minutes from the International Airport. As an adults-only all-inclusive resort, our focus is on pampering, tranquility, and rejuvenation. ... more   less 
Number of rooms
214

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