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Golden Crown Paradise Resort Puerto Vallarta

3.5 of 5 Av de las Garzas 3, Puerto Vallarta 48333, Mexico
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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1,502 reviews from our community

Traveler rating
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    92
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Comox, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

January 2015 was the fourth year our family has vacationed in Mexico and the second year in a row to the Crown Paradise Golden. Sure this resort is getting a little tired and in need of some serious upgrades but you will not find a more friendly and accommodating staff anywhere in Mexico. The specialty restaurants are excellent and reservations... More 

Was this review helpful? Yes
richmond
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 7 nights last week on the fourth floor,ocean view room.It was nice and clean and the maid did an excellent job every day.We requested a king size bed but got two separate beds,not a big deal to us.The pool was great but the towel game was crazy,management needs to resolve this as its next to impossible... More 

Was this review helpful? Yes
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We take a family trip every year which includes 10+ family members. We arrived in the afternoon and were greeted with drinks. The hotel rooms can definitely use some upgrades. Maybe including a mini-fridge and snack bar would be a more economical way for the hotel to please their guest without completely remodeling the rooms. The service is excellent and... More 

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Maritza A, We have reached out to you privately and would very much appreciate if you could contact us at the email address provided. I’d like to mention that in the near future we will be having mini bar service in the rooms with selection of soft drinks and beer restocked daily. It will be our pleasure to welcome you... More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed here for a week in November 2014. The hotel is located near the airport and a short cab ride to town which was a plus. We opted for a Ocean View Room which was definitely worth the price. The room had a King bed, private balcony, and large bathroom area. The TV is the old... More 

Was this review helpful? Yes 2
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Elizabeth R, Thank you for staying with us and your recent Trip Advisor posting. We appreciate your comments both positive and constructive. We are sorry to learn that you did not enjoy our food. We work really hard to ensure that all our guests' preferences are met and regret that we fell short of your expectations. We would be happy... More 

Burnaby, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This resort had everything we wanted on paper but did not deliver the goods. We arrived and were inundated with staff pressuring us to attend the sales presentation. We finally agreed as it was only supposed to last 90 minutes and we were promised some great incentives. The presentation was at the 2 hour mark when I finally told them... More 

Was this review helpful? Yes 5
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

akdfsh, We’d like to thank you for taking the time to share your feedback. We regret any disappointment you experienced during your stay. I assure you that each guest’s comfort is a very important aspect of our success and I will take this experience back to our team members so that we may discuss the opportunities available to each of... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the 1st time I travel on Winter time to a Beach with my hubby, and this time I tried Golden Crown and we where fascinated by it. The facilities, the activities, the food variety and quality. This hotel has everything, you do not even need to go outside from the hotel to have a very pleasant vacation. I... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

BabygirlSM, Thank you for your great feedback. We’re thrilled to know you think our resort offers great experience and truly appreciate you making a point of giving our helpful and friendly staff a well-deserved shout out. Thank you again! Sincerely, Katarina P More 

Westbrook, Minnesota
Top Contributor
58 reviews 58 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

this is the third time we've stayed here. The resort is nice, good location, smaller, and comfortable. We had a beautiful ocean front room..got two full size beds when checked in and switched to a room with a king size bed the next day, as they were booked when we got there. The room is nice and big and bed... More 

Was this review helpful? Yes 4
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

gkd624, We value your business, therefore I regret learning that we did not exceed your expectations when visiting our hotel on this occasion. We take this type of feedback very seriously and want to make sure we earn your loyalty back. We continue to use our guests’ comments both good and bad, to improve upon the experience we provide and... More 

Wisconsin
Contributor
17 reviews 17 reviews
10 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

Had our 12th visit the week of December 6th through the 13th. We had a wonderful time with our many friends we have met over the years--the main reason we return to this 3-to-4 star hotel. The service was good, sometimes very good, and even excellent. It was not consistently excellent as it used to be. The food quality was... More 

Was this review helpful? Yes 12
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

Traipse_About, Your recommendation and compliments mean so much to us! Thanks for taking the time to share your detailed review on TripAdvisor. We aim to make your experience flawless, and will continue to evaluate our amenities to ensure satisfaction for all guests. I look forward to sharing your review with our team, I am sure that your feedback will serve... More 

Vancouver
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I wrote a review of this resort few years ago (March 2007). Since then, I've been back there a few times and each time, it's been a fairly good experience. I stayed at another resort once and was quite disappointed. I was there with a friend in late November. The place is still good overall. Friendly service, clean rooms and... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

TravellerBbyCanada, It was a pleasure to welcome you back to Golden Crown Paradise. Thank you for sharing details of your stay with us. We always appreciate hearing from our guests. We’re glad you've found our staff to be friendly and welcoming. I hope we can continue to be of service to you for many more occasions to come and please... More 

Langley, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here Jan 3-10th and had a great time. The staff were so nice and friendly and willing to help with anything. Restaurant food was fantastic, the buffet's were not the best I've had, but were still very good. We stayed on the adult side but would go the other side for the lunch buffet as it had more... More 

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Room service(10)
  • Sexy coffee(9)
  • Beach vendors(7)
  • French restaurants(7)
  • Ocean front(5)
  • Sister hotel(5)
  • Cruise ship(4)
  • Great time(4)
  • Time share(4)

Additional Information about Golden Crown Paradise Resort Puerto Vallarta

Address: Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Crown Paradise Resort Puerto Vallarta 3.5*
Number of rooms: 214
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort
Hotel Style:
#24 Top resorts Hotel in Puerto Vallarta
#25 Spa Hotel in Puerto Vallarta
#37 On the Beach Hotel in Puerto Vallarta

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