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Golden Crown Paradise Resort Puerto Vallarta

Hotel website
Av de las Garzas 3, Puerto Vallarta 48333, Mexico
Special Price
25% off room rate
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Golden Crown Paradise Resort Puerto Vallarta
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Golden Crown Paradise Resort Puerto Vallarta
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    1,673 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (371)
    Date | Rating
    • English first
    • French first
    • German first
    • Japanese first
    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
      (1673)
    • Mar-May only
      (479)
    • Jun-Aug only
      (424)
    • Sep-Nov only
      (269)
    • Dec-Feb only
      (501)
    All months
    Ambridge, Pennsylvania
    1 review
    4 of 5 stars Reviewed yesterday NEW

    I read a lot of negative reviews about this place, but I also did my research and it appears the people who were unhappy didn't bother researching where they were staying. That's your fault. I'll try not to be long winded, but it's probably worth a few extra words. CONSTRUCTION - Yes, it was under construction but when we got... More 

    Was this review helpful? Yes 7
    France
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 4 days ago NEW

    The hotel is so dirty We found a hair in the kids cake. The shower in the room was disgusting. The toilet didn't work and on our arrival to the room wasn't even flushed it. I would never come back and I wouldn't recommend it.

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

    Appreciable Maria, Thank you for taking your time and let us know your feedback. Our principal goal is to give an outstanding service during your stay and we are very sorry to hear about the hassle you experienced at our resort this time. We have noted every issue and let us assure you that we are taking all the necessary... More 

    Maple Valley, Washington
    1 of 5 stars Reviewed 1 week ago

    The room was terrible. The AC did not work. Ants were in one of our beds. The door to our room did not open correctly. They tried to overcharge us for our stay. IT Took over an hour to get checked in.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

    Appreciable Ericcutshall, We thank you have taken the time for sharing your comment and let us know your experience. Our principal goal is to give an outstanding service during your stay, we are really sorry to hear about the hassle experience you had in our resort. We have taken note each issue and let us assure you we are taking... More 

    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We just returned from vacation in golden crown paradise in puerto Vallarta. Yes, the construction was going on but they kept the noise down everywhere. They were rebuilding an elevator shaft just outside our room and it still didn't bother us. We had an ocean front deluxe room, the view was incredible . All the staff made us feel welcomed.... More 

    Was this review helpful? Yes 8
    Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

    Dear Squirrel2c, Thank you for your great review. We are so glad that you have enjoyed your stay with us and we hope to see you very soon. Sincerely, Gilberto Bermúdez General Manager More 

    Dallas, Texas
    Level Contributor
    10 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    This is probably one of several reviews that I will complete on this resort.I did my homework on this property before I came so I already knew that they had construction going on.That being said if you are bothered by construction /workers/areas of the hotel being serviced none stop THEN DON'T COME TO THIS RESORT! !!!!! At least until all... More 

    Was this review helpful? Yes 8
    Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

    Dear D M, Thank you for choosing Golden Crown Paradise Puerto Vallarta and to spend your vacation with us. We appreciate you taking the time to give your feedback of the Hotel. Your comments will help us to improve the service. We hope to have the opportunity to host you and show you a better experience. Sincerely, Gilberto Bermúdez General... More 

    Dallas, Texas
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This was my first trip to Puerto Vallarta and a friend booked this hotel during the July 4th long weekend. After you negotiate (or fall prey to as I did) to the time share scouts at the airport, the Golden Crown Paradise is a short taxi ride away. As other reviewers have noted, the resort is being upgraded, so sections... More 

    Was this review helpful? Yes 3
    Crown Paradise P, Coordinador de Redes Sociales at Golden Crown Paradise Resort Puerto Vallarta, responded to this review

    Dear Chris, Thank you for taking your time and let us know your feedback. We are very pleased you had a great first time staying in Crown Paradise Golden Puerto Vallarta. According to your review we are working hard to provide to all our guest the best quality of facilities, that is why we have taken your feedback inregards to... More 

    San Bernardino, California
    Level Contributor
    7 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    First I want to mention that we used Expedia to book this trip. We had never been to Mexico before, and purchased the "shared transportation" to and from the airport. It was $68 round trip for both of us. This is a huge rip off as it's approximately $5 US to take a cab. Now we know better for next... More 

    Was this review helpful? Yes 5
    Las Vegas, Nevada
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We were not impressed on arriving because of construction of lobby which was actually finished a day before we departed. Selection of restaurants which was not impressive but the main dining is where we go as backup everynite after coming out of specialty restaurant. Waiters from Palapa esp. Gabriel, Fernando and Miguel are the best, Cynia at the receptionist area... More 

    Was this review helpful? Yes 3
    La Mirada, California
    Level Contributor
    8 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Excellent Hotel for the money paid. Pros: -Within walking distance to the Marina. -Easy to make dinner reservations -Can use the property next. -Hotel offers the free City Tour you should not miss. -Nightly show at the club across the street. Con: Not one of the top notch hotel but for the money you paid, it is great. I would... More 

    Was this review helpful? Yes 6
    Queens, New York
    Level Contributor
    6 reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Original Dates: 6/29/2015-7/3/2015 The entrance to our Golden resort was closed due to construction so we entered through the Club lobby. The bellhop took us and our luggage wheeling throughout the resort to the Golden reservation desk. After my friend and I checked into the resort, we met a guy sitting at a table outside to get info about where... More 

    Was this review helpful? Yes 5
    Hotel Review Summarization

    What travelers say

    • Very good(8)
    • Sexy coffee(7)
    • Beach vendors(7)
    • Room service(7)
    • French restaurants(7)
    • Sister hotel(5)
    • Time share(4)
    • Great time(3)
    • Cruise ship(3)
    • Ocean front(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    1,730 photos of this hotel

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    Hotel & grounds (284)
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    Bathroom (20)
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    Room/suite (201)
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    View from room (156)
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    Family/play areas (11)
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    Business center/function rooms (1)
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    Videos (2)
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    Other (510)

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    Amenities (10)
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    Beach (11)
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    Pool (Pre-Renovation) (11)
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    Restaurants and Bars (45)
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    Standard Room (41)
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    The Hotel (16)

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