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InterContinental Presidente Puerto Vallarta

3.5 of 5
Carretera a Barra de Navidad Km. 8.5, Puerto Vallarta 48300, Mexico
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InterContinental Presidente Puerto Vallarta
Ranked #37 of 113 hotels in Puerto Vallarta
4.0 of 5 stars 258 Reviews
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258 reviews from our community

What travelers say about this hotel
  • Very nice(4)
  • Cab ride(4)
  • Pool bar(4)
Traveler rating
    108
    68
    36
    32
    14
Only show reviews for Family (33) | Couples (78) | Business (6)
Date Rating
Portland, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2012
1
person found this review helpful

We didn't think this year could top last year here, but it did! Since we have been here several times before, the staff knows us and we are greeted and treated like old friends. When we arrived, Leslie, the manager and her staff (Cecelia!) upgraded us to a junior jacuzzi suite on the top floor (free!!) What a way to... More

Was this review helpful? Yes
Heriberto Jaime, Manager at InterContinental Presidente Puerto Vallarta, responded to this review
April 26, 2012

Dear Karen, Dear Karen, we appreciate your comments regarding our staff, is very encouraging for us to know that our staff has left a good experience during your vacation. We will be more than happy to welcome you again and exceed your expectations. Sincerely, Heriberto Jaime More

San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2012

We were very happy when the taxi dropped us off here. We had come from a much bigger resort and we really liked the quieter tropical feel. When I booked this hotel I had gone back and forth between this one and Costa Sur until finally deciding on the Presidente. I was worried about the location which seemed very far... More

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Heriberto Jaime, Manager at InterContinental Presidente Puerto Vallarta, responded to this review
April 26, 2012

Dear Bhigg858, We do appreciatte the time you the time to share your impreesions during your visit in our property. The Pros and the Cons both are welcome and help us to improve those things we need to improve. It will be a pleasure to welcome you again in the Paradise in Mexico, Puerto Vallarta! Heriberto Jaime More

Ajijic, Jalisco, Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2012
2
people found this review helpful

We got the rooms at almost 40% off making this review a bit more lenient. Towels are a bit sandpapery and shabby. The renovated section is a bit in need of renovation. The place needs a facelift but has instead been using botox to keep itself going. That said, the location is nice if you want to be away from... More

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IHGCare, Guest Relations Manager at InterContinental Presidente Puerto Vallarta, responded to this review
April 13, 2012

amaidan, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2012
2
people found this review helpful

Have been vacationing at Presidente for many years and plan to come back again in 2013. Large rooms-both bathroom and bedroom. --maid service twice a day and a breakfast buffet. The staff is the best--attentive and caring. The same staff every year and that does say something.. It is just a bus ride away from the center of Puerto Vallarta... More

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Heriberto Jaime, Manager at InterContinental Presidente Puerto Vallarta, responded to this review
April 4, 2012

Dear guest, We do appreciatte very much your comments, these encourage us to make things better!! we will be so happy to welcome you in a near future. Best Regards, Heriberto Jaime Resort Manager More

Palo Alto, CA
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 2, 2012
4
people found this review helpful

The hotel definitely needs an upgrade, and yet there is still something comfortable and engaging about it. Our room on the 8th floor was huge, with a balcony view of waves and whales. The bed and bedding were terrific, and the room was clean and well serviced. But the shower was a plastic inset which is off-putting, even though the... More

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IHGCare, Guest Relations Case Manager at InterContinental Presidente Puerto Vallarta, responded to this review
March 30, 2012

Dear NinaKPaloAlto_CA, Thank you for your most recent stay with us. I'm glad to hear that you were pleased with our hotel. I also want to thank you for your comments on the shower inset. Your feedback lets us know where we can improve as we are dedicated to our guests comfort and happiness. Thanks again, Katie J Case Manager... More

nyc
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 1, 2012
4
people found this review helpful

I stayed here for a few nights in February. EVERYTHING about this hotel feels dated and shabby, which is a shame because the grounds and location are actually nice and have a lot of potential, even though the beach itself small. The hotel is badly in need of a renovation, and this resort is hurting the intercontinental brand. Sections of... More

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IHGCare, Guest Relations IHGCare at InterContinental Presidente Puerto Vallarta, responded to this review
March 21, 2012

Dear rl260, Thank you for taking the time to leave us a review. We take all guests comments very seriously. We will keep your in mind for when we start planning our renovations. Thanks again, Katie J Case Manager IHGCare More

Chicago, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2012
2
people found this review helpful

This is not a big resort hotel, which exactly what I liked about it. Simple but elegant rooms, comfortable beds (great pillows!), great private balcony with amazing ocean view. One pool with two shallow ends for kids, and deeper middle for adults which is also where the bar is. Two restaurants in the hotel, both great food and very friendly... More

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Apache Junction, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 20, 2012
3
people found this review helpful

The Presidente sits right on the bay and all rooms are oceanfront with large balconies. Our room on the fourth floor was dated and in need of renovation. Housekeeping was lacking but the rest of the staff were very friendly and always helpful. This is not a big resort hotel. There was only one pool for both adults and children.... More

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Alhaurin el Grande, Spain
Top Contributor
57 reviews 57 reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 19, 2012
2
people found this review helpful

This hotel is 5*. Take a room with Ocean view, and you get the most fantastc view you can imagen. The room is in the renovated part is beautiful. Clean, modern and a relaxing ambient. The buffe breekfast is very good, and so are the restaurants. The negative thing for this hotel is, why the hell do they have the... More

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Northfield, IL
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2012
2
people found this review helpful

The ideal place to enjoy delightful Mexican hospitality and experience. Nice beach, pool, glorious sunsets at the lobby bar, beautifully landscaped grounds. Wonderful, friendly attentive staff dedicated and committed to guest satisfaction. Have stayed here many times, and look forward to our next visit. Chuck D. More

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Additional Information about InterContinental Presidente Puerto Vallarta

  • Intercontinental Puerto Vallarta
  • Puerto Vallarta Intercontinental
  • Presidente Intercontinental Puerto Vallarta
Address: Carretera a Barra de Navidad Km. 8.5, Puerto Vallarta 48300, Mexico
Price Range: $$

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InterContinental Presidente Puerto Vallarta
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