If you want extravagant, you should stay somewhere else. I will say that the influx of locals to the pool everyday was a bit annoying. However, Gabriel and his staff did all they could to accomodate our wishes. We requested a move to the Grand from the Beach Hotel to get a bit more space but the same locals problem... More

I stayed at Plaza Pelicanos Grand Resort for 7 days, (4/28-5/5) exchanged my time share for this location. I had a great time. I don't travel with huge expectations of being treated like a king or that I was staying at the Four Seasons, like is seems some that have review might expect. I go with the expectation that the... More

just returned from this resort last saturday and i have to admit the resort was acceptable. rooms where clean, food was fairly good, hotel staff was very helpful, location was good but...... the influz of locals was more then terrible. the pool area was so saturated with locals i felt like i was at the city public pool..... i will... More

We stayed here for the week of Easter. We found out soon after arriving that Easter break is one of the main vacation times for Mexicans. For this reason the resort was CROWDED with many families. Mid morning there were no tables at the buffet. The pool bar became a mess. The liquor was not name brand unless a premium... More

I've been staying for 7 days at Plaza Pelicanos Grand. The stay was really nice and so are the staff, thank you Manuel Canales for your excellent customer service, Martin, Panfilo, Miguel, Aldo, Rene and the rest of the staff, at the end I was sorry to leave. The room was clean and quiet (couldn't hear a noise). The bathroom... More

The staff was as miserable as I have ever experienced. It was like they all had their wage review the day before and failed miserably. We were first shoehorned into a room that overlooked the wall of another building, then we're moved to the parking lot room, then finally to the room we booked on our second last night, with... More

I am a current owner of Shell Vacations Timeshare and this property is one of the newest editions to their time share inventory. This property is horrible, and would not recommend this property to anyone, much less a Shell Vacations Owner. First off, the address of the facility is confusing as Shell is only affiliated with a portion of the... More

This was a RCI property that I booked and really liked. The rooms were nice, clean and daily service was excellent. The property is well maintained and common areas are especially nice for a timeshare property. Very hotel like. Nice gym, but even better, on the same block is a Golds gym which is great for people who like to... More

Loved it, would go again...Friendly, helpful staff...All inclusive with great food !!! The pool was beautful (infinity pool, looking out into the ocean...you can see dolphins on occ.) w/ a swim up bar !!! Room was clean, and had a kitchenette. I also loved the location, several local areas to eat...and close to there central area where you can shop,... More