Overall I am happy with the resort, and will more then likely will stay with NH Krystal again on my next trip to Vallarta. Room and resort were always clean and tidy. I found the staff polite and helpful. My girlfriend and I went to the Buffet mostly, and had no complaints about the service or the food. We also... more

close to town by bus or taxi. Comfortable rooms. Pillows a little hard. Wonderful views, and beach. Pools were great and chairs were plentiful. Food very good and great wait staff. Weather warm and lots of sun.I want to return next year. more

My friend Anita and I arrived within an hour of each other, we live indifferent states, and were promptly met by a Trafictours representative who escorted us to a taxi. Within minutes, we were at the hotel. Check-in was a breeze with an immediate upgrade of the room. Pleasantly surprised by the pillow-top mattresses, flat-screen TV and balcony with a... more

We just stayed at NH Krystal for 4 nights Feb 28 until March 4th and enjoyed every minute of our stay.............great location..........great service...... great food........comfortable accomodations....crystal clear pools.............What else could you want from a resort in Mexcio??? more

First of all, I am a Travel Agent. I booked this trip myself for wife and I. The hotel screwed up from the start. Reservation came with room upgrade. Didn't show up on their computers. So I showed them a copy of it in print from their hotel. Moved us to a better room the next day. All inclusive is... more

I stayed at the NH Krystal from the 23 of Feb. until the 2 of March 2010. I went with a girlfriend that I have known for over 20 years. We are both over 50 years old but active. We had read the reviews about the Krystal and were concerned about the mold in the rooms. My friend told the... more

Contrary to the last reviewer, if you go to the area that says "Concierge" or "Tour Guide" look for a guy named "Roberto"...he's there all the time, and a great help with everything in or around the hotel. The front desks are very busy and people cut in front of us constantly. If you go to the desks that are... more

I felt unsafe, timeshare over ran the place. Staff couldnt help with the situation. 4 of our rooms were robbed. It was a hotel employee that was caught on tape. They still did nothing.Rooms weredirty and our doors were left unlocked by staff. , I have nothing good to say about this resort. I even contacted headquarters and they said... more

Over the years we have had many wonderful memories of the time we have stayed at the Krystal. From the wonderful beach to the spacious and well kept grounds to the ambiences of the hacienda style buildings. But our most fond memories are of the people we have met and made friends with. And this starts with the staff of... more