Family of four (two teenagers 14 and 16) stayed here in July 2009. We stayed in one of the condos on the property that is owned by a friend so I can't comment on the hotel accomodations. We really liked the resort. It feels like you are in a small Mexican town with cobblestone streets. The grounds are beautiful and... more

My husband, 13-year-old son and I just returned from a one-week all-inclusive stay. We'd read reviews before we booked our holiday at this resort - a few of them were negative, so we went into it with no great expectations and were really just looking forward to having some sunshine and poolside R & R. We had an absolutely wonderful... more

This is the best spring break hotel ever!!! I stayed at the new tower and it is really nice and modern looking. Good service. You have to make sure to go down the street to Collage club for the foam party!! more

The front desk is extremely rude. The service is AWFUL. There are only TWO RESTAURANTS TO CHOOSE FROM in their all inclusive package. The rest have been closed to lack of business. They won't tell you this in their description, even if you call. The rooms are really run down. more

Just back from a wonderful week in Puerto Vallarta. Our Stay at The Krystal was perfect. We had a villa with our own private swimming pool. Staff were very nice. We had dinner at several of the restaurants participating in Restaurant Week, great food. The down side to our trip was Frank, the retired cop from Fresno, Ca. He was... more

Just returned from Krystal PV. We stayed in one of the private villas on an exchange with RCI. In addition to the villas there are two hotel buildings - one less than a year old - but we had no experience with the hotel rooms. To summarize: Villas are large and comfortable but need some TLC - mostly in bathrooms.... more

Yet once again I am typing a review to set straight some of the poor reviews that people write. Me and my family, total of 10 of us, stayed at the Krystal March 13 - 21 - and like all you readers, we checked up on the hotel first. The short version is, we thought it was great. Now it... more

Our one week stay at the Krystal was extremely disappointing. We had one of their "private villas" which was supposed to be the top of the line. Well if you had all 3 sections of the villa it would be private. Unfortunately we had the main section only. This was a disaster as the rooms are all joined with very... more

I have been to this resort 4 times already and I am booked to go back in December again. This is a very nice place and is continuing to do upgrades. I stay in a timeshare when I go, and it has everything I need. Small kitchen, seating area that turns into beds, large bedroom, and a large bathroom what... more