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All 120 Puerto Vallarta hotels

Krystal Puerto Vallarta

3.0 of 5 Resort   |   Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
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Krystal Puerto Vallarta
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Ranked #77 of 120 hotels in Puerto Vallarta
A recent review
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739 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Vancouver, Canada
16 reviews 16 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I spent two weeks in the Krystal villas in March 2014. Pressure to attend a Time Share presentation was heaped on us while waiting to check in. (Incidentally, if you own a Time Share already they will pay you US$800 to attend a presentation.) We had one week in a Studio suite and one week in a... More

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Castle Rock, Colorado
Top Contributor
139 reviews 139 reviews
43 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed here for a week. The hotel stay was so so. I wish I stayed somewhere else because it would probably been a better vacation. Was my parents time share so we stayed for almost free but it's not a place I would want to come back to. First the rooms were very dated. They looked clean but my... More

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11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I took the all inclusive suite, hotel is easy to find. Located on one of the main roads in Vallarta. Check in was fast and the staff was friendly. After check in they give you a small tour of the resort. Rooms were fine to me, I had a pool view. Food and drinks were good. Check out was fast... More

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5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We ended up at the Krystal b/c of a mixup with our travel agent. We started in a reg room but b/c of mixup we were upgraded to a 1 bedroom condominium. It was beautiful with a wonderful balcony but unfortunately the people in the condo above us, left a tap on and flooded our bedroom causing us to be... More

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rhinelander wi
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Krystal for two weeks in March 2014. The resort has brick and cobble stone walkways/streets that make it feel like old Mexico and the style of the buildings isn't the slick highrise look of so many of the resorts. the buildings are lower (4 floors or less). The grounds were well kept and clean. The grounds... More

Was this review helpful? Yes 1
Penticton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Sure, it's an older resort, but, the rooms are very clean, as are the beaches, eating areas. Registering and checking out was a breeze, however, upon departing, we had no airport shuttle; had to cab it ( 100 pesos ) Staff are very accommodating and friendly. Breakfast ( all inclusive ) is plenty with good variety. Excellent location, minutes to... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I just returned from the Krystal Vallarta Hotel. We enjoyed every minute of it with their super friendly staff. They are always ready to help you in any way you ask. They go out of their way to show you their hospitality.

Was this review helpful? Yes 2
Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

I loved everything about this resort. Spent five days there last month ... staff was great, rooms were in good shape and clean. Good location. Restaurant options were good, bars had good selection. A good experience all-around.

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2014

Only spent two nights at the Krystal, but would stay again. A great beach, good lounger chairs, lots of sand, great waves, jacuzzi's pools and the food was tasty, other than the Brazalian BBQ, which tasted gasey on the grilled meats. Only complaint is the cost of the WiFi, it should be included in the price of the room. However... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2014

WE LOVE THIS RESORT. The staff are TREMENDOUS! After five years staying at the Krystal they have truly become friends. Thank you to Carlotta, Aristeo, Roberto, Angel, Bruno, Martine, Eduardo, Elroy, Saul, Enrique, Jesus, Francesco & last but not least Marcella. Each day Marcella and her staff ask if we are happy and were we satisfied. So many we still... More

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krystalconcierge, Maitre Lobby at Krystal Puerto Vallarta, responded to this review

Dear John & Sheila. I am so glad to hear you had a great time staying at Krystal Puerto Vallarta. I want to thank you for taking the time to share your experiences you lived and enjoyed during your stay with us, I am delighted to read your positives comments, I will happily share them with our staff. Aristeo ,... More

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Additional Information about Krystal Puerto Vallarta

Address: Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Puerto Vallarta
#27 Top resorts Hotel in Puerto Vallarta
#40 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Krystal Puerto Vallarta 3*
Official Description (provided by the hotel):
Hacienda-style Resort on 32-acre gardens with private beach. ... more   less 
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Also Known As:
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