We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Krystal Puerto Vallarta

3.0 of 5 Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Krystal Puerto Vallarta
Professional photos View all
Browse nearby
Krystal Puerto Vallarta
Write a Review

829 reviews from our community

Traveler rating
    155
    235
    153
    137
    149
See reviews for
186
199
17
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (829)
  • Mar-May only
    (237)
  • Jun-Aug only
    (184)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (286)
All months
Grande Prairie, Canada
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Retirement resort and cater to timeshares. 6 th time in PV by far worst resort, was suppose to be there 7 days all inclusive checked out on 4th day early a.m Arrived checked in no information given about resort checked us into handicap room if wanting to shower you will have to sit, safe no combination that took 4.5 hours... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Krystal for 12 days in February .....great beach, nice resort ! It could use some updates and bars should be open later than 11pm..... Food was ok but definetly could improve! Ate of resort quite a bit! Must say though the staff is excellent!!! Especially activities Antonio and nacho!! Waiters/ bartenders johnni , Juan Carlos ,and in restaurant... More 

Was this review helpful? Yes 2
Greenfield, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like other reviewers I would have to agree that the resort itself is in need of an updating along with the type of food they serve. The room was always clean but just average. We only got one large bottle of water per day for 2 of us which I thought should have been one per person so a total... More 

Was this review helpful? Yes 2
Beulah, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I went to a friend's timeshare with them. They have paid thousands of dollars to purchase their weeks. The villa was run down with peeling paint, missing light bulbs in lamps including the entry door which made it hard to use our key. There were nails in the walls indicating missing pictures and the one picture that was in the... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have had two massages since we have been here and they were great. I have regular massages in the US and both of the ones at Krystal were outstanding. I highly recommend getting at least one during your stay.

Was this review helpful? Yes 1
Crawley, United Kingdom
Top Contributor
80 reviews 80 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a mix up over my arrival date, I was fortunate enough to be upgraded to a suite. The room was nice, but a little tired. Furniture was dusty and a little grubby. There were very few working power outlets, and the wifi varied between poor and non existent. However, the king size bed was one of the most comfortable... More 

Was this review helpful? Yes 2
Chilliwack, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2015

I spent 2 nights here in early December as a part of a group of travel agents checking out a couple of properties. I loved that the property is older but has been kept up very well. It has that Spanish colonial architecture which gives it a lot of charm, mature landscaping and an overall cozy ambiance about it. The... More 

Was this review helpful? Yes 3
Oshkosh, Wisconsin
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

Myself and 3 other friends stayed here for a week Jan 10th to the 17th. Our first room we were put in was nice and big. The problem was it is in dire need of updating and a total redo. Mattresses were dirty, couch could have used a cleaning, the closet was big but the filters for the ac needed... More 

Was this review helpful? Yes 3
Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 22, 2015

My family stayed here and while the views from the dinning room are beautiful and its beach is lovely the rest is rather blah. The food at the buffet was bland and boring at best. The bar was open only until 7 pm when supper starts then if your aren't eating supper they won't serve you. The ice machine was... More 

Was this review helpful? Yes 2
Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

My wife and I stayed in a confortable room with sea view. The room was spacious and clean, and obviously with a balcon where we contemplated the wonderful sunset of the Banderas Bay.The staff was great and always very helpful. The buffet was good offering a great selection of the traditional Mexican cuisine. We spent most of the time by... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Krystal Puerto Vallarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Krystal Puerto Vallarta

Address: Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Krystal Puerto Vallarta 3*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Booking.com, Expedia, Hotels.com, Orbitz, HotelTravel.com, Caribbean Online Mgt Corp., Priceline, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Krystal Puerto Vallarta Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Krystal Vallarta
Nh Hotel Puerto Vallarta
Krystal Hotel Puerto Vallarta
Nh Krystal Vallarta
Krystal Resort Puerto Vallarta
Hotel Style:
#26 Top resorts Hotel in Puerto Vallarta
#45 On the Beach Hotel in Puerto Vallarta

766 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (429)
Viewed
Hotel & grounds (90)
Viewed
Room/suite (50)
Viewed
Bathroom (11)
Viewed
Pool/beach area (96)
Viewed
View from room (33)
Viewed
Dining (24)
Viewed
Other (125)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (310)
Viewed
Amenities (32)
Viewed
Beach (38)
Viewed
Garden Pools (8)
Viewed
Grand Tower Pools (5)
Viewed
Main Pool Deck (34)
Viewed
Restaurants and Bars (50)
Viewed
Standard King Room (77)
Viewed
The Hotel (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay