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Krystal Puerto Vallarta

Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
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Krystal Puerto Vallarta
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Krystal Puerto Vallarta
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867 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Okanagan, BC
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our group of 6 just returned from the Krystal on April 21st and had a wonderful time! As this is a review of the Resort and not our vacation, I will mention a few points. Of our 3 rooms assigned on our arrival, only 1 was satisfactory, however with a little patience, polite requests at the front desk, and looking... More 

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Calgary, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

1st time I have ever decided to write a review. Currently 3 days into our trip. It was inexpensive and just a quick one week getaway so our expectations were not high in the least. Do not bother to book a superior room as it is just a scam. We upgraded to superior before coming down.on arrival we were taken... More 

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Mexico City, Mexico
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

El hotel es muy viejo y mal mantenido, me ofrecieron una habitacion estandar con estas amenidades he hotel is very old and with bad maintenance they offer a standard room with this amenities. En pagina official Del hotel en ingles Standard More room details Check in 3:00 pm Max. 4 people Departure time 12:00 pm. Beds 1 king size bed... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I decided back in March 2014 that I wanted to have my wedding through Krystal because of the beautiful step up! I worked with Idaly H. For almost a year to coordinate my dream wedding! Her personality and ideas made the wedding planning super fun and not as stressful as I had anticipated. I arrived a week before my wedding... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for about 10 days and enjoyed relaxing at the pool and on the beach. It takes a taxi ride to get to downtown but that makes it a bit quieter than the hotels near the malecon. The service was great- when a flying cockroach got inside our room the hotel staff came right away... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been vacationing at the Krystal since I was a little girl with my family, and most recently a couple weeks ago, was there with friends. The Krystal has a great, authentic, Mexican feel and the staff could not be more friendly. I can agree that there could be a few renovations and decorating done by the pool area.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great time here. Did the all inclusive package and stayed in a family-friends condo. The alcohol aspect of the package was well worth it. The food was pretty good, all three meals included. The downtown is a 6$ cab ride away. The complex itself is beautiful.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything about this place was awesome. Had a ton of fun here. The staff is very friendly and always smiling. The property has a beautiful antique look, which makes it different from the other newly built hotels, very authentic. The private beach was also a plus, plenty of palapas for everybody. Would recommend it to any of my friends and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a lovely time at the Krystal PV when I came down in January 2015. The grounds are beautiful, the staff is excellent, and the atmosphere is fun. I'm coming back in July with 7 friends and am looking forward to being back at the Krystal.

Was this review helpful? Yes 1
Piedmont, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been coming to the Krystal Vallarta for over 30 years. When the cab pulls up to the front door, the bellman always greets me with "welcome home, senora!" This type of warmth permeates my entire stay each year. The entire staff, many who have been here for 25+ years, works hard to embrace the true meaning of "customer... More 

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