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Holiday Inn Resort Puerto Vallarta

3.5 of 5 Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
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Holiday Inn Resort Puerto Vallarta
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Holiday Inn Resort Puerto Vallarta
Holiday Inn Resort Puerto Vallarta
Holiday Inn Resort Puerto Vallarta
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1,429 reviews from our community

Traveler rating
    356
    515
    291
    157
    110
See reviews for
435
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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  • Portuguese first
  • Spanish first
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  • All months
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    (400)
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Kamloops, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Just arrived at this resort today and first impressions are not fabulous. I am fully aware that it is not a 5 star, but was at least expecting our room to be clean. The floors feel very dirty, our patio door handle broke off the first time we opened it, our sofa bed does not have a mattress, and the... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really enjoy the hotel so much! Especially all the activities they have. Also the staffs are so friendly and funny, such as Paco, Pablo and Salvador. They are in charge of all the activities, such as party, dancing, karaoke, Mexican dinner party, etc. They make every guests smile and laughing. If I have a chance, I really want to... More 

Was this review helpful? Yes 2
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Sharon: Thanks so much for your nice comment. We really appreciate you taking the time to share your experience. We hope you back as our guest soon. Warm regards, Luis Rodríguez General Manager More 

tepic, nayarit, mexico
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only there for two days, but thoroughly enjoyed our stay. All arrivals and departures were closely checked at the entrance so we always felt safe. A taxi from the hotel door to downtown was only 40 pesos - so the location was great. The restaurants in the hotel were good, but there were many excellent places within walking... More 

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel....older building. In need of some remodeling. Disappointed that the Christmas decorations were at a minimum.Didn't feel like Christmas at all. Rooms....beds are comfortable-rooms are clean. Each room has a great view of the ocean. Go higher and you'll see downtown P.V. Air conditioning needs work. Lower the rooms the more noise you'll hear. Staff.....we're wonderful. Don't forget to tip... More 

Was this review helpful? Yes 2
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Guest: Thakns so much for your comment, I will share your feedback with the rest of the team. We are working so hard for be a great hotel that guest love. Warm regards Luis Rodríguez General Manager. More 

El Paso
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I booked two weeks from December 8 to 22 through Westjet. We read the Tripadvisor comments and were prepared for some serious deficiencies. To the contrary, we received a good room, found the food good, access to the beach and pool and sea view very good. Quite happy with the situation really. On the downside, the room... More 

Was this review helpful? Yes 4
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Harvey P: Thanks so much for your comments. A very warm welcome to the Holiday Inn Resort Hotel. We are delighted that you have chosen to stay with us, we remain at your entire disposal throughout your stay. Faithfully, Luis Amador Rodríguez General Manager More 

Regina, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrive about 1pm and got into our room right away. King size bed (comfy one too) on 9th floor facing the east for the morning sun. Clean and It is a quiet floor, major reno's going on across the hall as workers around every day and evening..wasn't noisy. We had been advised the restaurant was having reno prior to... More 

Was this review helpful? Yes 2
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Guest: Thank you for taking the time to share your comments with others, we really appreciate it. I will share your feedback with the rest of the team. We are making some changes in our Hotel for be a great Hotel that guest loves. Warm regards Luis Rodríguez General Manager More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

So where do I start.. My boyfriend and I deceided to take 5 days off work and go away on vacation. I looked at the reviews and seems that the negatives that I've read is not even close to the great value and positive experience! The room was #711, and we had the best view ever! Right above the pool... More 

Was this review helpful? Yes 3
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Kay W: Hi. just a quick note to thank you for your review. Your thoughtful remarks are very helpful. I will share your comments with the rest of the team. Warm regards Luis Rodríguez General Manager More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two weeks Nov. 24 to Dec. 8 2014. Hotel was full on weekends and perhaps 1/2 full during the week. This isn't prime season but the price was excellent. The locals often come here for the weekend. Hotel is under major renovation but this didn't affect our area. Hotel is rated a 3 1/2 star and it's... More 

Was this review helpful? Yes 1
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Larry: Thanks so much for your nice comment, we are happy to hear about your recent stay. I will share your comments with the rest of the team. Warm regards Luis Rodríguez General Manager More 

Keller, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn PV Dec 2 - 7 and the experience was very good! We stayed with IHG travel points and I had gone from Platinum to Gold this year because of less travel - Karine treated us like we were still Platinum and upgraded us to a fantastic room at no extra charge and could not... More 

Was this review helpful? Yes 1
Luis Amador R, Manager at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Kathy L: Thanks so much for posting a review. I really appreciate you takin the time to share your experience with others. We hope to see you again at the Hotel soon. Warm regards Luis Rodríguez General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon arriving in hotel front desk staff were very friendly, I had the choice of two different rooms as we brought 2 teens. One was a room way up on 17th floor was 2 queens and a pull out couch. Other room was on Main floor right near pool and was a king bed and kids had own seperate room... More 

Was this review helpful? Yes
Luis Amador R, Owner at Holiday Inn Resort Puerto Vallarta, responded to this review

Dear Guest: Thanks so much for your comment, We hope to see you again at the hotel soon. I am sure you didn´t get a chance to do everything on your list. Warm regards Luis Rodríguez General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(7)
  • Italian restaurant(7)
  • Pool area(4)
  • Snack bar(3)
  • Great Place(3)

Additional Information about Holiday Inn Resort Puerto Vallarta

Address: Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Puerto Vallarta 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#28 Spa Hotel in Puerto Vallarta
#40 On the Beach Hotel in Puerto Vallarta

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