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All 120 Puerto Vallarta hotels

Holiday Inn Puerto Vallarta

3.5 of 5 Hotel   |   Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
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Ranked #74 of 120 hotels in Puerto Vallarta
A recent review
5 of 5 stars reviewed 4 days ago
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1,266 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Holiday Inn in Puerto Vallarta for work last year and had an incredible time. The staff is very friendly and helpful, Roberto Laguna is a guy who I remember had a great attitude and provided quality service. The location is excellent with shops and travel information inside the hotel, a good fitness center, very big pool,... More

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Edmonton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I would highly recommend this hotel. We have just returned from a week at the Holiday inn & we will return. We had only one problem, we had a Jr Suite & it was not at all satisfactory. Upon arrival in the suite we had no towels, the fold out couch was in very bad condition, the underside was ripped... More

Was this review helpful? Yes 1
Fort McMurray, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This trip was our first to Holiday Inn Resort and I am happy to say that I will be returning!! The staff were very friendly and helpful. The service was beyond anything we have ever encountered, we were not at the pool for 10 minutes before the pool side service was asking if we wanted something to drink. The resort... More

Was this review helpful? Yes 2
USA
Top Contributor
86 reviews 86 reviews
74 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 1 night at the Holiday Inn and enjoyed our stay. The hotel is not too far from the airport or downtown. There is a restaurant and a couple of bars. The beach front location is good with lots of palm trees and cabanas on the beach. It is a good walking beach so nice for strolling. The breakfast... More

Was this review helpful? Yes 1
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Guest: Thank you very much for your comment, we like to encourage you to stay with us more than a day and you will be really happy, we can assure it that will be in this way. Sincerely, Luis A. Rodríguez Veloz Gerente General More

Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

All I can say is wow!!! The staff was so welcoming, it made you feel welcomed!!! The staff worked super hard and fast!!! The rooms were awesome, which had an amazing view!! The food was great!! I enjoyed how they have dinner outside 3 times a week, with outdoor shows!!! The location was very convenient!! The hotel was very quiet!!... More

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GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Guest: Beautiful comment, it means “The best tip we can receive”. Thank you for the time in send it. I showed to every buddy at Holiday Inn. Me as a Hotel Director only can say that “Is the best way to go happy at home” I am very proud of my staff. Thank you and we miss you too.... More

Oshawa, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 5th stay at Holiday Inn and we were greeted with welcome home Amigas, smiles and big hugs! As always the staff here are the best and for us its like returning to good friends who are genuinely happy to see you and never forget you. This hotel is one of the older ones in the area and can have... More

Was this review helpful? Yes 3
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Guest: We are missing you too……….. Thank you very much for the time that you took in write this nice and complete comment, we feel honored with all, we appreciate every single line. Please come again and we will do our best again. On behalf of all staff, we send you our best greetings. Sincerely, Luis A. Rodríguez Veloz... More

Winnipeg, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our sixth return to HI, PV. Staff as always are excellent; courteous, friendly, helpful. Enrique at pool, Rafael in lobby bar, Luis and Carlos in buffet, and Jorje at main door. Food much improved from last year, but desserts could still use some work. Enjoyed rice pudding, and donuts, etc. on Fiesta nights. Drinks cold and plentiful. Complaints about people... More

Was this review helpful? Yes 2
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Guest: Thank you very much, we appreciate highly your comments, thank you and we will continue doing it. We hope to see you very soon. Sincerely, Luis A. Rodríguez Veloz General Manager More

Calgary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just spent a week at this holiday inn and we had a marvelous time. We were not happy with ur first room but Odalys the front desk agent was very helpful in finding us a room with a king size bed. Hector, a bellman was also very helpful as was Miguel in food services. The only negative for us... More

Was this review helpful? Yes 2
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Mr. Tom G: Hi, Thank you for your comment, we are glad that Odalis did very well her job, also thank you for our staff. We are taking care about the loud music. Thank you and we hope to see you very soon. Thank you for your preference in Holiday Inn Sincerely, Luis A. Rodríguez Veloz General Manager More

Seattle, Wa
Top Contributor
70 reviews 70 reviews
67 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this property for just one night with my wife and kids (10 and 8). Used this as stop over until we could check into our regular property the next day. Booked the room through the Holiday Inn web site and got a great rate (Entertainment card) for a kids suite. That room is supposed to have one room... More

Was this review helpful? Yes 1
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Mr. Donald: Thank you very much for your comment and your understanding we are happy that we received your feedback, we are proud to know also that you felt safe and confortable on the property. Thank you very much and we will be waiting for your coming vacations. Sincerely, Luis A. Rodríguez Veloz General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a great hotel and overal experience. the staff were all so friendly, the service was great, and there was always something going on by the pool. The activities staff; Pako, Pablo, Gibrand, and JC were so much fun, whether it be lounging by the pool or taking the guests out to club. It was always a good time.

Was this review helpful? Yes
GERENCIAGHIR, Gerente at Holiday Inn Puerto Vallarta, responded to this review

Dear Guest: Thank you very much for your nice comment, I will share with activities staff and all of us. Please come back and we will be waiting for you. Sincerely, Luis Rodríguez General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(7)
  • Very good(7)
  • Pool area(4)
  • Great Place(3)
  • Snack bar(3)

Additional Information about Holiday Inn Puerto Vallarta

Address: Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 On the Beach Hotel in Puerto Vallarta
#74 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Puerto Vallarta 3.5*
Official Description (provided by the hotel):
Enjoy a wonderful view to Banderas Bay, one of the best beaches in Puerto Vallarta, surrounded by friends who will make your stay unforgettable. We have 220 recently renovated standard rooms, each of them with a wonderful sea-view and a private balcony. It is located just a few minutes away from the airport and downtown, near shopping malls such as Caracol, Peninsula and Galerias Vallarta. Free wireless Internet throughout the hotel. Choose between our European or All-Inclusive Plans. In our a la Carte Restaurants, Piaceres, Italian Mediterranean Cuisine, Mariaches, Mexican Cuisine or Guacamaya s Buffet Restaurant, quality in service is our distinguished feature. ... more   less 
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Also Known As:
Holiday Inn Puerto Vallarta Hotel
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico

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