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Casa Velas

Certificate of Excellence
GreenLeadersGold level
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Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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1,052 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
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  • Russian first
  • Spanish first
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English first
  • All months
    (1052)
  • Mar-May only
    (313)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (318)
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There are newer reviews for Casa Velas
See the most recent reviews
Vancouver, Canada
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed January 27, 2010

Casa Velas is boutique hotel is located about 10 minutes or about a $14 cab ride from the airport, in the Marina District towards downtown Puerto Vallarta. Casa Velas is the sister property to Velas Vallarta, also located in the Marina area and Grand Velas located in Nuevo Vallarta. Velas Vallarta is an easy 10 minute walk from Casa Velas,... More 

Was this review helpful? Yes 5
casavelasmanagement, manager at Casa Velas, responded to this review

Is truly wonderful to learn that the best service and relaxing time you have experienced so far was during your resent stay at Casa Velas Hotel Boutique, where all our guests will find their home away from home. Always persons like you’re will be an inspiration to our team and that way we will always continue on our mission… to... More 

Charleston
2 reviews
5 of 5 stars Reviewed January 27, 2010

The hotel and grounds were beautiful. It is like an oasis . It sits in the middle of a golf course. You walk into the lobby with fountains and a view straight through to the pool and lush green palm trees, vines and flowers. The staff is so attentive and will do whatever they can to make your stay perfect.... More 

Was this review helpful? Yes
casavelasmanagement, Manager at Casa Velas, responded to this review

Your live experience with us is the greatest motivation to all of our staff and all of them always are inspiring us to continue with our mission, to always exceed your expectations and put special attention in all the details for your total comfort. As General Manager of Casa Velas Hotel Boutique I really want to thank you for the... More 

Scottsdale
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 26, 2010

We were amazed at the quality of this resort, the service and meals were fantastic! If we compare to some of the other fine hotels in the world it is definetly in the top tier, and maybe the top spot. The staff was personable and very helpful in every way. The only downside at all was the golf courses were... More 

Was this review helpful? Yes
casavelasmanagement, Manager at Casa Velas, responded to this review

Your live experience with us is the greatest motivation to all of our staff and all of them always are inspiring us to continue with our mission, to always exceed your expectations and put special attention in all the details for your total comfort. As General Manager of Casa Velas Hotel Boutique I really want to thank you for the... More 

Barrie
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed January 26, 2010

We just returned after spending 2 weeks at this wonderful resort. It totally deserves its top ratings. I don't find it necessary to repeat all the information found in previous reviews so will try to add anything that is new or hasn't been mentioned. Last Friday was the first night they tried out a BBQ dinner at Emilianos. They were... More 

Was this review helpful? Yes 4
casavelasmanagement, manager at Casa Velas, responded to this review

Is truly wonderful to learn that the best service and relaxing time you have experienced so far was during your resent stay at Casa Velas Hotel Boutique, where all our guests will find their home away from home. Always persons like you’re will be an inspiration to our team and that way we will always continue on our mission… to... More 

chicago
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 25, 2010

We just returned from 6 glorious days at the Casa Velas. Our Grand Suite was over 1000 sq. ft with 2 bathrooms, king bed with crisp white linens and down comforter and pillows, plunge pool, terrace and balcony. This is an adults only, all inclusive hotel. In our limited experience with all inclusive properties, the food is average and primarily... More 

Was this review helpful? Yes 2
casavelasmanagement, Manager at Casa Velas, responded to this review

Your lived experience with us, is the greatest motivation to all of our staff and all of them always are inspiring us to continuing with our mission… to always exceed your expectations and put special attention in all the details for your total comfort. As General Manager of Casa Velas Hotel Boutique I really want to thank you because the... More 

Brooklyn Park
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 25, 2010

Casa Velas impressed us on every level. The grounds; beautiful and meticulously maintained. The room; very comfortable and spacious. The food; absolutely outstanding. We ate everything on the menu at Emilianos and the Beach club and everything was excellent. The daily specials assured that there was something new to try every day. The bars; if you like top shelf liquor... More 

Was this review helpful? Yes 2
casavelasmanagement, Manager at Casa Velas, responded to this review

As General Manager of Casa Velas Hotel Boutique I really want to thank you because the opportunity to being your host during your resent vacations with us, our commitment to your observations is to take action personally in order to improve your suggestions so that way we will always be your # 1 choice to enjoy paradise. Your lived experience... More 

Mukilteo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 23, 2010

Excellant service, food. Spa is amazing. You have access to 3 properties...with shuttle service. No kids! 24 hr amazing room service! The food is like being on a cruise. Whatever you need they will get it for you. Diana is great. The lobby bartender is a doll. The Beach Club is exclusive and your own little piece f the beach.... More 

Was this review helpful? Yes 1
casavelasmanagement, Manager at Casa Velas, responded to this review

Your lived experience with us, is the greatest motivation to all of our staff and all of them always are inspiring us to continuing with our mission, Always people like you inspire us to continue on our mission… to always exceed your expectations and put special attention in all the details for your total comfort. As General Manager of Casa... More 

Texas
1 review
5 of 5 stars Reviewed January 15, 2010

We had a perfect honeymoon thanks to Casa Velas. After all of the wedding festiviites, my husband and I just wanted to relax, eat and be married. The cabanas by the pool were the perfect solution to our exhaustion. Because it was off season, we went to the beach club for a day and had it all to ourselves (the... More 

Was this review helpful? Yes
casavelasmanagement, Manager at Casa Velas, responded to this review

Is truly wonderful to learn that the best service you have experienced so far was during your recent stay at our beautiful resort. As Casa Velas Hotel Boutique’s General Manager, I am concerned and very interested about my guest’s observations. I would like to thank you for taking the time to share your comments and the experiences while you were... More 

Houston, TX
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 14, 2010

For our wedding anniversary, every year we take a trip. We are always looking for a special location that will offer something relaxing, romantic with good amenities and facilities that will keep us busy and will be very safe. This year we were looking for something more. My wife has a new passion for the culinary arts; she graduated from... More 

Was this review helpful? Yes
casavelasmanagement, Manager at Casa Velas, responded to this review

Your lived experience with us, is the greatest motivation to all of our staff and all of them always are inspiring us to continuing with our mission, As General Manager of Casa Velas Hotel Boutique I really want to thank you because the opportunity to being your host during your celebration of your anniversary with us. The employees named by... More 

Ohio
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 9, 2010

We are enjoying our last evening here at Casa Velas. We have been here for a week and have nothing but good to say about this property. The food has been terrific, the personnel has been extremely friendly, and every wish has been met! Rarely have we found such a high degree of service and satisfaction. The Beach Club was... More 

Was this review helpful? Yes 1
casavelasmanagement, Manager at Casa Velas, responded to this review

As Casa Velas Hotel Boutique’s General Manager, I am concerned and very interested about my guest’s observations, is truly wonderful to learn that the best service you had experienced so far was during your recent stay at our beautiful resort. I would like to thank you for taking the time while you wear at the resort to share your comments... More 

Hotel Review Summarization

What travelers say

  • Beach Club(37)
  • Golf course(9)
  • Sister resort(7)
  • Room service(7)
  • Very nice(4)
  • Lobby bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,488 photos of this hotel

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Pool/beach area (221)
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Hotel & grounds (208)
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View from room (28)
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Dining (153)
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Room/suite (146)
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Business center/function rooms (4)
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Bathroom (14)
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Family/play areas (3)
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Videos (1)
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Other (221)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (15)
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Beach (16)
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Beach Club Pool (10)
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Grand Class Plus Suite - 1 (40)
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Grand Class Suite (35)
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Master Suite with One King Bed (44)
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Master Suite with Two Full Beds (40)
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Pool (19)
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Restaurants and Bars (38)
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The Hotel (58)

Management photos: Courtesy of the property manager

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Hotel & grounds (52)
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Pool/beach area (17)
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Business center/function rooms (8)
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Room/suite (18)
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Dining (21)
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Family/play areas (6)
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Bathroom (1)
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Other (51)
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