We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Velas

Certificate of Excellence
GreenLeadersGold level
Hotel website
Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Casa Velas
Professional photos View all
Browse nearby
Casa Velas
Write a Review

1,018 reviews from our community

Traveler rating
    841
    101
    38
    23
    15
See reviews for
67
732
22
26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1018)
  • Mar-May only
    (293)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (318)
All months
There are newer reviews for Casa Velas
See the most recent reviews
Port Ewen, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were invited to go with friends who have a time share. Casa Velas is perfect. Small, elegant, beautifully decorated.The rooms are lovely and immaculate. Shower is great. The food is delicious--beautifully presented and prepared. The beach club is perfect for lunch and dinner but the main restaurant is really special--every meal was amazing. Top shelf liquor available all the... More 

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much Peggy for your glowing words and your kind recommendations of Casa Velas. I am especially glad that your first visit with us resulted in an extremely positive experience. To have exceeded your expectations in every aspect that we provide is very motivating for the staff and I am sure that Edgar, Diego and Ricardo will be... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Oooo Casa Velas I have wanted to write a review about our stay for months but i have had absolutely no time to write this. But this resort cannot go un acknowledged!!! Casa Velas Resort and Spa was THE most magical, quiet, perfect resort i have ever been to in my life. It literally saved my relationship. I went there... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for your splendid comments on your well deserved vacation in this luxurious paradise. I am very glad that even after all these months the fine details of your stay are still fresh in your memory. As a boutique resort we do have the ability to provide an outstanding and personalized service towards out valued guests and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This resort was amazing- from the spacious rooms and beautiful grounds to the excellent food. The pool at the actual resort is extremely quiet, but after all it is an adults only resort. The beach club is a 3 minute shuttle ride away and it was awesome, with a great restaurant and beautiful infinity pool. The seating there can is... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for your glowing review of your recent vacation with us at Casa Velas. We are very proud of the service and product that we provide and when a guest such as yourself with vast traveling experience gives us their firm stamp of approval it is truly special. Our concept of luxurious all-inclusive is quite unique added... More 

Edmonton, Canada
Top Contributor
656 reviews 656 reviews
71 hotel reviews
359 helpful votes 359 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The resort is so wonderful because of the welcoming, friendly and hard working service oriented staff who work in the lounge, Emiliano's Restaurant, The Beach Club, the pool, the Spa, gardening, and the housekeeping staff. The hotel property is kept immaculately clean and updated. This is the ideal quiet vacation spot for couples. Our only concern is that this is... More 

Was this review helpful? Yes 4
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for taking the time to share your kind comments and your concerns with everybody on TripAdvisor. We are very proud of our dedicated work ethic as well as the positive changes to our operation and dining options in Emiliano. And as you kindly noticed we put much emphasis into the cleanliness and hygiene of the resort.... More 

London, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great adult only all inclusive resort. Beautiful grounds and great staff. Quiet. Elegant but relaxing atmosphere. Emiliano's was great. Beautiful decor and food delicious and well presented. Piano player nice addition. Should consider expanding outdoor dining as tables in high demand. Pool and loungers provided excellent place to relax. Pool staff friendly and offered great service - food, drink, popsicles... More 

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you for your kind comments on your recent vacation with us at Casa Velas, in particular for your glowing recommendation for our dining venue Emilianos. We have made some exciting adjustments recently to our menus, entertainment and décor and I am very pleased that you were very satisfied in our cuisine and ambience. The refreshing treats and extra services... More 

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second trip to Casa Velas and I'm sure we'll be going back. The grounds are immaculate, the service is spectacular and the food is first rate. Everyone was eager to help but a few people deserve special mention. Gonzalo and Adriana were ready and willing to do anything needed to make sure we were taken care of.... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much Sam for your glowing comments and for your ongoing loyalty toward the resort. It pleases me immensely that all aspects of your stay were to your great satisfaction and that the human element really made the difference. Being a boutique resort we are able to provide a much better service for our valued guests, whether it... More 

Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We truly enjoyed our second stay at Casa Velas (we very rarely return to a property twice and that speaks volumes to how exceptional this resort is). Casa Velas is beautiful and the staff kind and caring. Many thanks to Jorge at the beach club, and Jorge one of the head bell men. They along with all the staff made... More 

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

It is certainly our pleasure in being your hosts each and every time you find the need for some refined luxury. Our two Jorjes, along with their 130 co workers are very dedicated in providing that personalized and professional attention that being a boutique resort allows us to do. I am honored that you have broken with tradition and felt... More 

Tucson, Arizona
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is a review entitled "Horrible" which was written a short time ago. As it happens, I was at the hotel the same time as the lady who wrote the review and I take exception to her comments. First of all, she makes a great deal out of her inconvenience at the visit by the two governors. There truth is... More 

Was this review helpful? Yes 7
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much Bill for your glowing comments on my staff and service and also for selecting us as your home for two glorious weeks. There are of course times when high-end hotels and resorts all over the world are selected for special, high-level meetings and to be considered for such a distinguished event makes us feel that we... More 

phoenix
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Now I have gone to 2 other Velas resorts,but 1st time to Casa Velas. And it's peace and quite is what I wanted this time. And that's just what we got. The check in was a breeze, took just 3 or 4 mins. And my luggage was whisked to the 3rd floor. And no timeshare non sense. Just a relaxing... More 

Was this review helpful? Yes
ManagerCVPV, General Manager at Casa Velas, responded to this review

It is very pleasing to know that you are getting to know all the Velas properties and I am honored to have our turn to host you in Casa Velas. As you have now experienced, each of the resorts has its own personality or signature. Our ambience is quite unique in that it specializes in adult-only comfort and relaxation in... More 

San Jose, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although it's been a while since we stayed at Casa, I cannot get it out of my mind. It is my favorite resort in PV, and we've been to a few. From the minute we arrived, the personal attention and impeccable service never ceased. The grounds were immaculate, the pool was sparkling, food exceptional. One evening our order must have... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

It is extremely gratifying for us to know that almost a year since your “magical” vacation that you still remember fondly even the smallest of details. And the feeling itself of a peaceful and magical tranquility continues to have its effect on you. I hope that these wonderful memories finally entice you to return to your “favorite” resort in Puerto... More 

Hotel Review Summarization

What travelers say

  • Beach Club(37)
  • Golf course(9)
  • Room service(7)
  • Sister resort(7)
  • Very nice(4)
  • Lobby bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,392 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (903)
Viewed
Pool/beach area (212)
Viewed
Hotel & grounds (191)
Viewed
View from room (27)
Viewed
Room/suite (125)
Viewed
Dining (119)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (14)
Viewed
Family/play areas (3)
Viewed
2:49
Videos (1)
Viewed
Other (207)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (315)
Viewed
Amenities (15)
Viewed
Beach (16)
Viewed
Beach Club Pool (10)
Viewed
Grand Class Plus Suite - 1 (40)
Viewed
Grand Class Suite (35)
Viewed
Master Suite with One King Bed (44)
Viewed
Master Suite with Two Full Beds (40)
Viewed
Pool (19)
Viewed
Restaurants and Bars (38)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (174)
Viewed
Hotel & grounds (52)
Viewed
Pool/beach area (17)
Viewed
Business center/function rooms (8)
Viewed
Room/suite (18)
Viewed
Dining (21)
Viewed
Family/play areas (6)
Viewed
Bathroom (1)
Viewed
Other (51)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question