I was supposed to stay at another resort in the area but was told upon arrival that they were moving me to another resort due to the fact that had rented the entire resort out to a group. Needless to say, where they sent me was absolutely unacceptable. They refused to send me anywhere else except to another resort that... More

We stayed 7 nights at this fabulous hotel. The staff was awesome and the amenities were impeccable. Fredy the bartender at the pool will always be what I think of when I think about Casa Vela, he was wonderful and gracious he made us feel like we were at home. The property was well maintained, I have never seen such... More

My husband and I recently traveled to Puerto Vallarta for a short getaway with our friends and we stayed at the Casa Velas Resort. We had an amazing experience! The resort is an absolutely beautiful tropical oasis, the rooms were very clean and comfortable, and the food at both restaurants was delicious! We enjoyed lounging by the pools and getting... More

My husband and I just returned from a week long stay at Casa Velas and the entire trip was exceptional. Our room was lovely, the grounds were beautiful and lush and the food was delicious. However, what really makes Casa Velas so special is the staff. From the moment we arrived until the moment we departed we were pampered. The... More

If we had gone during a different week we probably would have given 5 stars. Casa Velas is everything you would want to indulge in pure bliss. The service was impeccable and genuine. The food gourmet. The hotel and grounds soothing and as relaxing as anywhere we have been. When we asked a for a ground floor room we were... More

My husband and I just returned from a 4-night stay at Casa Velas. We used our RCI timeshare exchange, and it was amazing! The hotel is EXCEPTIONAL! They do not miss any detail, and if they did, they would bend over backwards to correct it! From the time we arrived, we were treated like royalty. The grounds are beautifully manicured,... More

It's difficult to decide what was best about Casa Velas, seeing as how I can't think of a single thing that needs improvement, but I think what stands out the most was the exceptional service we received from start to finish. Within an hour of arriving, it seemed like the entire staff knew our names and wanted nothing more than... More

Let me start by saying that our vacation at the Casa Velas Boutique Hotel was one of our BEST vacation's EVER! My wife and I scheduled this vacation for a week of rest and relaxation ONLY; unusual for us seeing as most of our vacations are typically activity based and tiring. Once we were through 'the gauntlet' at the airport,... More

This resort has top notch service. We stayed for one week and wanted more!! The grounds are beautiful because they have hundreds of employees planting, and cleaning and taking care of the trees and flowers. This peaceful and quiet location is VERY close to the beach and has an excellent beach club and restaurant. Staff members wait on you hand... More