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Casa Velas

Certificate of Excellence
GreenLeadersGold level
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Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Casa Velas
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Casa Velas
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1,012 reviews from our community

Traveler rating
    836
    100
    38
    23
    15
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67
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
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  • Spanish first
  • Any
English first
  • All months
    (1012)
  • Mar-May only
    (287)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (318)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived until the day we left, we were treated like royalty. Our room was everything we hoped it would be. This was the first vacation that actually delivered what they offered. The grounds are beautiful and well maintained. The beach club was amazing and you always had someone asking if you needed anything. We never had... More 

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff and the cleanliness of the hotel was super! The staff was always friendly and helpful. The view and the grounds are amazing. But DO NOT do the timeshare. Nothing in your presentation reflects in the contract. You are told one thing and read another. When trying to get out of the contract for the timeshare, you are totally... More 

Was this review helpful? Yes 2
San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing!!!! The staff waited on us hand and foot and we loved every minute of it!!!! Fredy at the pool bar was the man!!!!! The fact that there were no children was one of the best aspects of this spectacular hotel!!! The restaurant was delicious and it was nice to have an all inclusive that had a menu and a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There are not enough words to describe the incredible moments I experienced from Casa Velas. From the moment you walk through the secured gated resort, you are transported into a serene and tranquil environment. My girlfriend and I had planned this 'mommymoon' vacation - no husband and kids - for quite some time and we savoured every moment of our... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

The pleasure was all ours Cindy to have hosted you and your friend for your mommymoon getaway. I believe that the purpose of your respite was to lounge in the luxuries that we offered while being pampered every step of the way. I am very glad that you pointed out the variety of dining options and menus that we provide.... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It's hard to write about Casa Velas without running out of superlatives ! A beautiful sanctuary of calm that comes with fabulous food and incredible service ! Spring Break with our young adult children was wonderful with out the cries of 'Marco - Polo' coming from the pool all day and the choice of golf right next door, the great... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you so much for sharing your wonderful observations and for your beautiful use of some great superlatives. It is always nice to have a unique option when traveling during March Break and I am glad that we could provide that touch of refined elegance in your oasis of luxury. To have the variety of options in ambiences and activities... More 

Port Ewen, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were invited to go with friends who have a time share. Casa Velas is perfect. Small, elegant, beautifully decorated.The rooms are lovely and immaculate. Shower is great. The food is delicious--beautifully presented and prepared. The beach club is perfect for lunch and dinner but the main restaurant is really special--every meal was amazing. Top shelf liquor available all the... More 

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much Peggy for your glowing words and your kind recommendations of Casa Velas. I am especially glad that your first visit with us resulted in an extremely positive experience. To have exceeded your expectations in every aspect that we provide is very motivating for the staff and I am sure that Edgar, Diego and Ricardo will be... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Oooo Casa Velas I have wanted to write a review about our stay for months but i have had absolutely no time to write this. But this resort cannot go un acknowledged!!! Casa Velas Resort and Spa was THE most magical, quiet, perfect resort i have ever been to in my life. It literally saved my relationship. I went there... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for your splendid comments on your well deserved vacation in this luxurious paradise. I am very glad that even after all these months the fine details of your stay are still fresh in your memory. As a boutique resort we do have the ability to provide an outstanding and personalized service towards out valued guests and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort was amazing- from the spacious rooms and beautiful grounds to the excellent food. The pool at the actual resort is extremely quiet, but after all it is an adults only resort. The beach club is a 3 minute shuttle ride away and it was awesome, with a great restaurant and beautiful infinity pool. The seating there can is... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for your glowing review of your recent vacation with us at Casa Velas. We are very proud of the service and product that we provide and when a guest such as yourself with vast traveling experience gives us their firm stamp of approval it is truly special. Our concept of luxurious all-inclusive is quite unique added... More 

Edmonton, Canada
Top Contributor
655 reviews 655 reviews
71 hotel reviews
357 helpful votes 357 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is so wonderful because of the welcoming, friendly and hard working service oriented staff who work in the lounge, Emiliano's Restaurant, The Beach Club, the pool, the Spa, gardening, and the housekeeping staff. The hotel property is kept immaculately clean and updated. This is the ideal quiet vacation spot for couples. Our only concern is that this is... More 

Was this review helpful? Yes 4
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much for taking the time to share your kind comments and your concerns with everybody on TripAdvisor. We are very proud of our dedicated work ethic as well as the positive changes to our operation and dining options in Emiliano. And as you kindly noticed we put much emphasis into the cleanliness and hygiene of the resort.... More 

London, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great adult only all inclusive resort. Beautiful grounds and great staff. Quiet. Elegant but relaxing atmosphere. Emiliano's was great. Beautiful decor and food delicious and well presented. Piano player nice addition. Should consider expanding outdoor dining as tables in high demand. Pool and loungers provided excellent place to relax. Pool staff friendly and offered great service - food, drink, popsicles... More 

Was this review helpful? Yes 1
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you for your kind comments on your recent vacation with us at Casa Velas, in particular for your glowing recommendation for our dining venue Emilianos. We have made some exciting adjustments recently to our menus, entertainment and décor and I am very pleased that you were very satisfied in our cuisine and ambience. The refreshing treats and extra services... More 

Hotel Review Summarization

What travelers say

  • Beach Club(37)
  • Golf course(9)
  • Sister resort(7)
  • Room service(7)
  • Very nice(4)
  • Lobby bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,392 photos of this hotel

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Dining (119)
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Business center/function rooms (4)
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Bathroom (14)
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Amenities (15)
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Beach (16)
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Beach Club Pool (10)
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Grand Class Plus Suite - 1 (40)
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Grand Class Suite (35)
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Master Suite with One King Bed (44)
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Master Suite with Two Full Beds (40)
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Restaurants and Bars (38)
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The Hotel (58)

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Hotel & grounds (52)
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Room/suite (18)
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Dining (21)
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Family/play areas (6)
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