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Casa Velas

Certificate of Excellence
GreenLeadersGold level
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Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Casa Velas
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Casa Velas
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1,030 reviews from our community

Traveler rating
    853
    101
    38
    23
    15
See reviews for
69
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28
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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  • Spanish first
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  • All months
    (1030)
  • Mar-May only
    (305)
  • Jun-Aug only
    (210)
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    (197)
  • Dec-Feb only
    (318)
All months
Brampton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service at this hotel is the best I have ever experienced. The food was excellent. It was very relaxing and peaceful. The grounds are absolutely beautiful. We had a room with a plunge pool, beds are very comfortable. We will be back.

Was this review helpful? Yes
Mechanicsburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time to stay at this 80 unit adult resort. It is located adjacent to the Mariana Golf Course. The stay was excellent! The conceriege staff (Karla, Sergio and Luis) and Raphael (tours) were 5 star. They remembered our names after only one conversation and they always spoke with us every time we were in the lobby.... More 

Was this review helpful? Yes 3
Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

This was my first visit to an all inclusive resort - and I think I'm spoiled for life. I had an incredibly wonderful experience at Casa Velas. I was there for a wedding (and was with family and friends) - and the experience couldn't have been better. The staff was very friendly and helpful always. The grounds were beautiful. Our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
donald w, General Manager at Casa Velas, responded to this review

How exciting to know that Casa Velas has become your “favorite place ever” after your very first visit. Thank you for your animated and warm review. It was truly our pleasure to make you and the wedding’s petit comité feel welcome and pampered for such a special occasion. I am delighted to learn you had such a great time and... More 

Longmont, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa Vellas is the first time we have returned to the same resort. The reason? The staff, the food, the beautiful grounds, the "adults only" atmosphere and a spacious lovely room. It is a most relaxing and luxurios boutique hotel.

Was this review helpful? Yes 2
donald w, General Manager at Casa Velas, responded to this review

Robert, thank you for allowing us to welcome you for a second time. For us it is truly an honor to know that our all-adults paradise was once again your first choice as your luxury setting. I will certainly make sure to continue making Casa Velas that special place that you would want to visit more than once and I... More 

Chapala, Mexico
Top Contributor
200 reviews 200 reviews
49 hotel reviews
378 helpful votes 378 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Feb 22 -28, 2015 Casa Velas Review Another Wonderful Birthday Stay at my Home Away from Home! We arrived on Feb 22 my birthday, my annual place to spend it. Check in was without effort and I so love the drink waiting for you, they know from so many stays beer for hubby and Jamaica for me. I get so... More 

Was this review helpful? Yes 7
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to this resort this week doe a work rewards trip. I haven't always had a great experience with the food at all inclusives but the food here was amazing. The rooms were amazing and hotel pool was outstanding. the hotel staff were very welcoming and provided exceptional service. I would definitely stay at this resort again.

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donald w, General Manager at Casa Velas, responded to this review

Polly, I am delighted to know that your stay at Casa Velas was a well deserved rewards trip. The “exceptional service”, amazing rooms and your fine culinary experience seemed to have come nicely together to create that pleasant surprise that the occasion demanded. I hope that this was just the first of many more visits to come. Take care. LUIS... More 

Portland, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff here is excellent, Always friendly and very helpful with any and everything you might need. The food was great the atmosphere relaxed. If you are looking for A couples retreat this is the place for you.

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

It is our goal Mike to provide that touch of luxurious elegance while relaxing in the ambience that is Casa Velas. I am truly happy that you found your ideal resort that also offers you a friendly and helpful service. Thank you for your splendid review and also for your high recommendation of Casa Velas and I look forward Mike... More 

Glenbrook, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want a special, romantic, quiet getaway with the most attentive giving staff then you are in for a treat at the Casa Velas Boutique Hotel. From your arrival, beautiful grounds, welcoming check-in staff, w/private tour of property, inviting Villa, to our wonderful days at the pool, 5 star dining at Emiliano's, wonderful staff....Isreal...most welcoming, informative and gracious,.. to... More 

Was this review helpful? Yes 2
ManagerCVPV, General Manager at Casa Velas, responded to this review

Thank you very much Patricia for sharing your warm observations and recommendations with everybody on TripAdvisor. In reading your experiences it sounds like you really were able to delight in many of the aspects that we offer and I believe that the refinement and the gentle speed of which your relaxing stay unfolded was the perfect match for your vacation... More 

Richland, Washington
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just finished a week at Casa Velas (April 3 - 10, 2015). First you receive outstanding service from all the staff. Special thanks to Sergio (concierge) and the wait staff at Emiliano's. The variety, presentation and taste of the food at Emiliano's is five star, and sitting poolside is romantic as well as great chicken quesadilla. Wonderful to have... More 

Was this review helpful? Yes 2
Ky
Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really enjoyed our stay. Staff really friendly. Very clean. The pool was really great saw the show rythm of the night was really amazing. I would have loved to have seen a wider in room dining selection like on salads and maybe chicken tenders. If not in the mood for a full meal. But over all it was great.

Was this review helpful? Yes
ManagerCVPV, General Manager at Casa Velas, responded to this review

I am very pleased that you found your stay to be a great one and that the pool, staff and cleanliness of the resort were up to your expectations. I am grateful for your suggestion on amplifying our suite service menu to offer a few more snacks and that is exactly what I will do. Thank you for your nice... More 

Hotel Review Summarization

What travelers say

  • Beach Club(37)
  • Golf course(9)
  • Sister resort(7)
  • Room service(7)
  • Very nice(4)
  • Lobby bar(3)
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Beach (16)
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Beach Club Pool (10)
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Grand Class Plus Suite - 1 (40)
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Grand Class Suite (35)
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Master Suite with One King Bed (44)
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Master Suite with Two Full Beds (40)
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The Hotel (58)

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Amenities