We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.5 of 5 Resort (All-Inclusive)   |   Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Hotel website
Hotel amenities
Offers & Announcements
Package Deal
Save Saved
You added Casa Velas to your Saves list
Casa Velas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #5 of 119 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
fabiola612 Bonita, CA
  • Overview
  • Reviews (861)
  • Photos (1,304)
  • Amenities
  • Q&A
  • Room tips (149)
  • Location
  • More
Write a Review

861 people have reviewed this hotel

Traveler rating
    717
    78
    33
    19
    14
See reviews for
46
622
19
22
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bonita, CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Loved this place! Service was excellent, rooms were clean and comfortable, and food and drinks the best! Am definitely interested in returning, and hope to be back soon. Breakfast at Emiliano's is wonderful, and the people who work at Casa Velas are outstanding!

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were blown away by Casa Velas! If luxury, quiet and relaxation are what you're after, this place can't be beat. We stayed in a jaw-dropping four bedroom suite overlooking the pool and were greeted at check-in by a live mariachi band. Unforgettable! The property is impeccably groomed and the service is exceptional. We were charmed by the peacocks and... More

Was this review helpful? Yes
casavelasmanagement, General Manager at Casa Velas, responded to this review

Thank you for sharing your lovely words on your recent stay with us. I am very pleased that you found all of the aspects of your stay to be to your great liking. The various details that you describe really help to set us apart from the rest and as you say: “quiet relaxation” is our specialty. I am particularly... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a truly amazing experience, neither Christine or myself could not say one single bad thing about this beautiful place. The service from all staff was impecable especially Freddie the barman at the pool, if you needed anything all you had to do was think it & it was done for you.

Was this review helpful? Yes
casavelasmanagement, General Manager at Casa Velas, responded to this review

Thank you Tim and Christine for thinking of us after all these months. It honors us to know that we are your yearly vacation destination and that you still remember your last stay with us back in September. One of our goals is to be proactive and one step ahead of our guest´s needs and desires and you and your... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I expected a pretty hotel in a lovely part of Mexico. But what I got at Casa Velas, Puerto Vallarta, was great service, a stunning lobby, a chef who really knows how to cook and prepare photo op meals and all were excellent. Something unexpected was the ambience among the other guests - truly enjoyable.

Review collected in partnership with this hotel

Was this review helpful? Yes
casavelasmanagement, General Manager at Casa Velas, responded to this review

Barbara it pleases us immensely that we were able to create a resounding “wow” from you as a result of your May visit with us. The ambience that you enjoyed is exactly what we wish to provide through our friendly and professional service and of course our gastronomic creations. My executive chef Juan Luis Ruelas will be absolutely delighted when... More

Temple, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I enjoy going to adult, all inconclusive resorts. July 2014 had us staying at Casa Velas in Puerto Vallarta, Mexico. Overall I would give the resort 5 Stars ... great rooms, quaint, quiet, swim up pool bar, customer service supreme, great restaurant (although lacking on variety). We were warmly greeted by Jorgue who became our best friend... More

Was this review helpful? Yes
casavelasmanagement, General Manager at Casa Velas, responded to this review

Thank you Rod for the fine description of your recent stay with us. As experienced adults only travelers your words are doubly satisfying and to be considered “over the top” makes us as a team very proud. As you mentioned Rod we take great strides to provide that personal and professional attention towards our valuable guests. As a boutique resort... More

Temecula, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This resort was truly amazing and made our celebration very special. All of the employees offered superior service, however there are a few I would like to recognize because they themselves made our trip memorable; Marcos, Jorge, Fredy, Rangel, Benny and Joel. The staff at Emiliano's and the beach club were the best of the best. Manuel, it was very... More

Was this review helpful? Yes
casavelasmanagement, General Manager at Casa Velas, responded to this review

Lisa, we couldn't be more pleased that you selected us for your milestone anniversary. To have had the honor to share in your bliss is even more motivating to all the special employees that you so kindly mention. Myself, to have had the good fortune in meeting you both motivates me also to keep the operation on the good path... More

Los Angeles
Contributor
14 reviews 14 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel by far is the prettiest and nicest hotel I have EVER stayed at in Puerto Vallarta. Excellent service by everyone who works there. I was given a junior suite which I was completely shocked about since I didn't ask for a upgrade, I was very appreciative of the upgrade. I loved that they have l'occitane toiletries. My main... More

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The people were friendly and responsive. We had to be moved twice because of problems with our room. The first smelled so badly of mold I was really afraid I would have an asthma attack. The second literally smelled like raw sewage. It was disgusting, the worst smell you could imagine. The rooms were a little outdated but clean. They... More

Was this review helpful? Yes 2
Mission, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

U never want to leave this paradise so Beautiful and elegant.The staff treats you like Royalty.The food is TO DIE FOR Flavor, presentation and service EXCELLENT. definitely coming back for more pampering

Was this review helpful? Yes 2
Miami, Florida
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa Velas, Puerto Vallarta is one of kind !!! If you love to be pampered, the service is spectacular. The ambiance, the environment, the suite, the food, the SPA, the treatments, the attention ... all are unparalleled! We had a wonderful experience, I never enjoyed a pool, other guest encounters or sleeping in the most comfortable bed ever, like I... More

Was this review helpful? Yes 5
Owners: What's your side of the story?
If you own or manage Casa Velas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Casa Velas? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Beach Club(77)
  • Room service(18)
  • Golf course(17)
  • Sister resort(13)
  • Very nice(11)
  • Plunge pool(7)
  • Lobby bar(7)
  • Other guest(6)
  • Grand Class Suite(5)
  • Would highly recommend(5)

Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Casa Velas 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Amex, Booking.com, Priceline, Tingo, Travelocity, HotelsClick, BookingOdigeoWL, Agoda, Hotels.com, Venere and Otel so you can book your Casa Velas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

1,304 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (812)
Viewed
Room/suite (110)
Viewed
Hotel & grounds (163)
Viewed
Pool/beach area (190)
Viewed
Dining (102)
Viewed
Bathroom (14)
Viewed
Family/play areas (3)
Viewed
View from room (24)
Viewed
2:49
Videos (1)
Viewed
Other (205)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (319)
Viewed
Amenities (15)
Viewed
Beach (16)
Viewed
Beach Club Pool (11)
Viewed
Grand Class Plus Suite - 1 (40)
Viewed
Grand Class Suite (38)
Viewed
Master Suite with One King Bed (44)
Viewed
Master Suite with Two Full Beds (40)
Viewed
Pool (19)
Viewed
Restaurants and Bars (38)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (174)
Viewed
Hotel & grounds (52)
Viewed
Pool/beach area (17)
Viewed
Room/suite (18)
Viewed
Dining (21)
Viewed
Family/play areas (6)
Viewed
Bathroom (1)
Viewed
Other (59)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in Puerto Vallarta #2 Top resorts Hotel in Puerto Vallarta #2 Spa Hotel in Puerto Vallarta #3 Luxury Hotel in Puerto Vallarta #3 Romantic Hotel in Puerto Vallarta #9 Family Hotel in Puerto Vallarta #12 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 
Number of rooms
81

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer