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4.5 of 5 Resort (All-Inclusive)   |   Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Ranked #5 of 119 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
C S Atlanta, Georgia
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860 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were blown away by Casa Velas! If luxury, quiet and relaxation are what you're after, this place can't be beat. We stayed in a jaw-dropping four bedroom suite overlooking the pool and were greeted at check-in by a live mariachi band. Unforgettable! The property is impeccably groomed and the service is exceptional. We were charmed by the peacocks and... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a truly amazing experience, neither Christine or myself could not say one single bad thing about this beautiful place. The service from all staff was impecable especially Freddie the barman at the pool, if you needed anything all you had to do was think it & it was done for you.

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Toronto, Canada
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I expected a pretty hotel in a lovely part of Mexico. But what I got at Casa Velas, Puerto Vallarta, was great service, a stunning lobby, a chef who really knows how to cook and prepare photo op meals and all were excellent. Something unexpected was the ambience among the other guests - truly enjoyable.

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Was this review helpful? Yes
sf bay area
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I was only staying a night, and thinking I would check it out. They talked me into their time share talk, offering some nice 'incentives' for free day trips, worth maybe $200. I listened to their pitch, and saw it as a terrible deal. Why would you pay more just in annual maintenance fees, not to mention that you still... More

Was this review helpful? Yes 6
Temple, Texas
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I enjoy going to adult, all inconclusive resorts. July 2014 had us staying at Casa Velas in Puerto Vallarta, Mexico. Overall I would give the resort 5 Stars ... great rooms, quaint, quiet, swim up pool bar, customer service supreme, great restaurant (although lacking on variety). We were warmly greeted by Jorgue who became our best friend... More

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Temecula, California
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This resort was truly amazing and made our celebration very special. All of the employees offered superior service, however there are a few I would like to recognize because they themselves made our trip memorable; Marcos, Jorge, Fredy, Rangel, Benny and Joel. The staff at Emiliano's and the beach club were the best of the best. Manuel, it was very... More

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Los Angeles
14 reviews 14 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel by far is the prettiest and nicest hotel I have EVER stayed at in Puerto Vallarta. Excellent service by everyone who works there. I was given a junior suite which I was completely shocked about since I didn't ask for a upgrade, I was very appreciative of the upgrade. I loved that they have l'occitane toiletries. My main... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The people were friendly and responsive. We had to be moved twice because of problems with our room. The first smelled so badly of mold I was really afraid I would have an asthma attack. The second literally smelled like raw sewage. It was disgusting, the worst smell you could imagine. The rooms were a little outdated but clean. They... More

Was this review helpful? Yes 2
Mission, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

U never want to leave this paradise so Beautiful and elegant.The staff treats you like Royalty.The food is TO DIE FOR Flavor, presentation and service EXCELLENT. definitely coming back for more pampering

Was this review helpful? Yes 2
Miami, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa Velas, Puerto Vallarta is one of kind !!! If you love to be pampered, the service is spectacular. The ambiance, the environment, the suite, the food, the SPA, the treatments, the attention ... all are unparalleled! We had a wonderful experience, I never enjoyed a pool, other guest encounters or sleeping in the most comfortable bed ever, like I... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Beach Club(77)
  • Golf course(18)
  • Room service(18)
  • Sister resort(13)
  • Very nice(11)
  • Plunge pool(8)
  • Lobby bar(7)
  • Other guest(6)
  • Grand Class Suite(5)
  • Would highly recommend(5)

Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Casa Velas 4.5*
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

1,304 photos of this hotel

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All traveler photos (812)
Room/suite (110)
Hotel & grounds (163)
Pool/beach area (190)
Dining (102)
Bathroom (14)
Family/play areas (3)
View from room (24)
Videos (1)
Other (205)

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All expert photos (319)
Amenities (15)
Beach (16)
Beach Club Pool (11)
Grand Class Plus Suite - 1 (40)
Grand Class Suite (38)
Master Suite with One King Bed (44)
Master Suite with Two Full Beds (40)
Pool (19)
Restaurants and Bars (38)
The Hotel (58)

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All management photos (174)
Hotel & grounds (52)
Pool/beach area (17)
Room/suite (18)
Dining (21)
Family/play areas (6)
Bathroom (1)
Other (59)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Puerto Vallarta #2 On the Beach Hotel in Puerto Vallarta #2 Spa Hotel in Puerto Vallarta #3 Luxury Hotel in Puerto Vallarta #3 Romantic Hotel in Puerto Vallarta #9 Family Hotel in Puerto Vallarta #12 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 
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