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Casa Velas

4.5 of 5 Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Casa Velas
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Casa Velas
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Casa Velas
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907 reviews from our community

Traveler rating
    755
    82
    35
    21
    14
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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Huntsville, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We arrived! "Welcome Home" the staff really mean it! From your arrival to departure you are not disappointed. After a long journey the staff made a real effort to make us comfortable, Casa Velas has that "Touch of Class" that you would expect from a property of this standard. The rooms, food and service are exceptional, well done to everyone,... More

Was this review helpful? Yes 2
Calgary, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Let me first start off by saying that if you let a few small things detract from the overall experience then I think that you will needlessly spend too much energy focusing on the negative. Having now been there now, I think that is what anyone who wrote a negative review about this place was doing. If that was what... More

Was this review helpful? Yes 5
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for sharing the great satisfaction you felt on your recent vacation with us and also for your various observations which can make us an even better resort. I very much appreciate the manner in which you touched on practically every single facet that delighted you and those mainstays will continue to enchant you and other future... More

Los Angeles, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Seven of us traveled to Puerto Vallarta and stayed at this amazing hotel to celebrate the 50th B-day of two of them! I must say the food and alcohol are high quality. Margaritas are enhanced by top tequilas. Beds and pillows are very comfortable. You will notice the difference when u get a good rest. Casa Velas takes priority in... More

Was this review helpful? Yes 3
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much firstly for coming to the decision in making Casa Velas the setting for your special visit. And secondly I thank you for sharing your glowing comments with the world. As general manager I feel that it was an honor to host the seven of you as if it were in my own home. And we were... More

Indianapolis, Indiana, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently took our honeymoon trip to Casa Velas and we had a fantastic time! We were welcomed with a smile, hibiscus tea, and a twenty minute massage to ease our travel weariness. Right from the start we knew it was going to be a vacation to remember! Our suite was beautiful and cleaned twice, sometimes three... More

Was this review helpful? Yes 2
casavelasmanagement, Gerente at Casa Velas, responded to this review

Sarah, it pleases us immensely that we were able to provide you and your husband a honeymoon that you will never forget. Your lovely descriptions, photos and feelings really combine to enchant the reader, myself included. As a boutique resort we are able to provide all the ample luxuriousness that you greatly expect, along with the little details that truly... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned from a 6 night stay at Casa Velas and I can't say enough good things about our visit. The staff were wonderful and went out of their way to make us feel welcome, and anticipated our every need; the grounds were lush and meticulously maintained, the food was 5 star (no buffets here), the... More

Was this review helpful? Yes 3
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for your lovely insights into the relaxing and luxurious vacation that you recently spent with us. I am glad that you mentioned the serenity of the property. Casa Velas as you so nicely described, really is for the refined and affluent clientele that has high expectations on timely and professional service and 5 star cuisine. All... More

Flagstaff, Arizona
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about this place. The most friendly, sweet, helpful staff I have ever met. The beds and pillows are super comfortable making for a tremendous nights sleep. The food is spectacular at both the restaurant and the Beach Club. Beach is lovely and the beach salesmen are not allowed in the beach club and easy to avoid... More

Was this review helpful? Yes 1
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much Roxanna for sharing your kind observations and wonderful photos of your recent relaxing vacation with us. As a team it pleases us immensely that your stay was to your complete satisfaction. We try to provide various options in question of ambience in all of our facilities so that your high expectations are surpassed. Our main facility,... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Outstanding resort with world class staff and a dining experience beyond words! Only negative was the sporadic Wi-Fi service. Having access to sister resorts and the Beach Club were an added bonus...would highly recommend as one of the best all-inclusive stays in Mexico!

Was this review helpful? Yes 1
casavelasmanagement, Manager at Casa Velas, responded to this review

It makes us very proud Gary to be thought of as one of your “best all-inclusive stays in Mexico” and I wish you to know that we are continuing to improve our product and service in order that we become “the best all-inclusive resort in Mexico”. I am glad that you took advantage of our Beach Club and sister resort... More

London, United Kingdom
Top Contributor
97 reviews 97 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had an enjoyable very long weekend here with my wife. Accommodation is good, not Dubai 5 star but we have come to realize that nothing aside from Dubai is. The rooms were clean and well appointed, dressing gowns and slippers in the bathroom and a huge shower, which was great. The grounds were amazing, lush tropical vegetation everywhere and even... More

Was this review helpful? Yes 1
casavelasmanagement, Manager at Casa Velas, responded to this review

Thank you Scott for travelling across the Atlantic to enjoy some relaxation and pampering with us at Casa Velas. I am glad that you had the opportunity to go down memory lane and see the places that you visited 15 years ago. And as you mentioned Puerto Vallarta has grown somewhat especially in terms of infrastructure, such as roads and... More

Bloomington, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We actually visited 3 years ago, but started using trip advisor more recently and wanted to send a review to the awesome staff. We spent our honeymoon there and although it was October and the first 3 days were spent in a tropical storm, we loved every second. The staff was incredible, Rangel (I hope he is still there) was... More

Was this review helpful? Yes
casavelasmanagement, Manager at Casa Velas, responded to this review

Thank you very much Wil for thinking of us after all of this time. I can imagine the delightful memories that you have of your honeymoon and as a team we are equally proud that you continue to cherish those special moments. It is also very pleasing to know that every aspect of your stay, even during a tropical storm... More

Pompton Lakes, New Jersey
Top Contributor
115 reviews 115 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In writing this review, I want to start by saying, I had a really great time at Casa Velas, and I would definitely consider returning in the future, but I always right my reviews with absolute honestly, discussing what I absolutely loved, and the things I wasn’t too happy about . The resort itself was beautiful, kept up very nicely.... More

Was this review helpful? Yes 6
casavelasmanagement, General Manager at Casa Velas, responded to this review

Thank you very much for taking the time to share your Casa Velas vacation experiences with everyone on TripAdvisor. I always appreciate it when our valued guests share their good times, advice and constructive comments. This way I can use that feedback as a barometer on how we are really doing and to see from the guest´s point of view... More

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Hotel Summarization (Beta)

What travelers say

  • Beach Club(66)
  • Golf course(13)
  • Room service(12)
  • Very nice(10)
  • Sister resort(9)
  • Lobby bar(6)
  • Other guest(4)
  • Grand Class Suite(4)
  • Plunge pool(4)
  • Would highly recommend(4)

Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

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