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Casa Velas

4.5 of 5 Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Casa Velas
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Casa Velas
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919 reviews from our community

Traveler rating
    766
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    36
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    14
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Victoria
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We usually travel to Maui or Costa Rica for our sunny getaways, so we didn't quite know what to expect going to Mexico. Imagine the lovely surprise we had to have 5 perfect days at Casa Velas. It's nice and close to the airport, so getting there was quick ($20 to get there, $10 to go back to the airport... More

Was this review helpful? Yes 1
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for selecting Casa Velas as your first resort traveling to Mexico. We are very proud that you experienced many pleasantries at our hotel and beach club and pleased that overall your stay was a “lovely surprise”. I am very glad that every one of our aspects was to your great approval including the local wildlife. Just... More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful time at Casa Velas! The staff is all Incredible… especially Miguel at the pool bar. We also really loved Rogelio, Edgar, Benny, and Daniel. The grounds are very well kept, and it is extremely relaxing. The rooms are clean, and the staff was very attentive to our needs. Meals were delicious both on... More

Was this review helpful? Yes 1
casavelasmanagement, Manager at Casa Velas, responded to this review

Thank you very much Melissa for your glowing review of Casa Velas and for your high recommendation. I am pleased that all aspects of your romantic and relaxing vacation exceeded your expectations and that Miguel, Rogelio, Edgar, Benny and Daniel were there to provide an incredible service for you and your husband. It would be certainly be our pleasure to... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our third visit to this property simply because the service is always top notch and the property is always pristine. The all inclusive is truly that. Others are bothered by having to sign for a tab receipt after each service and believe that its all about the "extra tip". The reality is that if you get great service... More

Was this review helpful? Yes 1
casavelasmanagement, Director General at Casa Velas, responded to this review

Thank you Mike for making your third vacation to Casa Velas and allowing us to demonstrate the consistency of our service and product during those visits. I am especially pleased that all of our aspects that form my resort have surpassed your expectations. Being a boutique resort we strive for the best in providing a warm and professional service. The... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I went there in October for our honeymoon. Everything was perfect. The staff was very helpful and accommodating and the place was immaculate. We loved that it was on the smaller side, which made the service even better. The food at their main restaurant was also delicious. I recommend splurging on their romantic dinner - it was... More

Was this review helpful? Yes 1
casavelasmanagement, Director General at Casa Velas, responded to this review

Please know Rachel that it was an honor to be your hosts for your honeymoon and as a team we appreciate that you selected us as the venue for that important event. I believe that your husband symbolized the importance of his love for you by arranging a private dinner on the beach in order to reminisce over your recent... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Highly recommend adults only all inclusive boutique resort. Five star!! We stayed for a week and enjoyed every minute. Each and every staff member were extremely friendly and amazing at their job. The food was 5 star, Alberto the chef was incredible and went out of his way to make sure we were happy with each and every meal. All... More

Was this review helpful? Yes 1
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for your “five star” review and for your high recommendation of Casa Velas. I am certainly pleased that my staff was very service-orientated toward your needs and that chef Alberto was attentive to your gastronomic tastes and likes. For each and every one of us it is truly and honor that you selected Casa Velas for... More

London, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently returned from a 1 week stay at Casa Velas. Where do I begin? Upon arrival to our departure we were treated royally. The property itself is impeccable and well maintained. Our room was spectacular and kept immaculate. The food was gourmet and top quality all the way. Premium liquor made tropical drinks quite refreshing. We spent a day... More

Was this review helpful? Yes 2
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for your splendid comments and for your high recommendation of Casa Velas. Although we are a boutique hotel we strive to provide an ample variety of options for our valued guests just as you described. Whether it be the hotel proper, the beach club, Velas Vallarta or Grand Velas, we wish only the best for you.... More

Nacogdoches, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband & I booked our vacation way back in February to plan for his office to be closed in advance. Throughout the past several months, we kept coming back to Trip Advisor to read reviews and drool at photos. Oh my! This marvelous resort is so wonderful and was absolutely worth the wait! ...serene, meticulously cared for, colorful, professional,... More

Was this review helpful? Yes 1
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you for taking the time to share the happiness of your recent stay with everybody on TripAdvisor. I can certainly tell that leading up to your vacation your excitement was growing and we are very proud to have met and even eclipsed your highly placed expectations. You are correct when you say that we do cater to an affluent... More

Walnut Creek, California, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Beautiful, Clean, Peaceful, Lovely One of the most restful vacations I have had. Spa is great. The food gourmet. The Service from the staff was magnificent. I give a 10 to all the staff members. Eduardo, Carlos, Joel, Erikia, LuLu, Gabriela, Luciano, and Jorge to name a few.

Was this review helpful? Yes
casavelasmanagement, Gerente at Casa Velas, responded to this review

Debbie, it really pleases us to know that your vacation was to your great liking and that various members of my staff were instrumental in the success of your stay and that the cuisine and spa were a big hit. You can be assured that the employees mentioned will be aware of your accolades when I circulate your review in... More

Bellevue, Washington
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came back last week from the awesome Puerto Vallarta vacation and this place was the highlight. Quick highligths: Awesome service and staff Gourmet food (Though not exactly local/mexican-but just to let you know the about the service my husband requested off-menu dishes daily and chef always obliged) Real all-inclusive hotel May be only place in mexico which will not... More

Was this review helpful? Yes
casavelasmanagement, Gerente at Casa Velas, responded to this review

Thank you very much for selecting Casa Velas as your relaxing vacation setting. We are especially proud to have been the highlight of your trip to Mexico and that the service and cuisine were to your great satisfaction. I appreciate that you mentioned our golf accessibility. The rates that we offer to play are certainly worth bringing your clubs down.... More

cardiff - wales
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It certainly lived up to its reviews. All the staff were wonderful and nothing was too much trouble. The hotel and its grounds were immaculate and the associated Beach Club was excellent in every way. We have already started saving for the opportunity to go back next year.

Was this review helpful? Yes
casavelasmanagement, Gerente at Casa Velas, responded to this review

John and Sue, thank you very much for visiting Casa Velas all the way from the UK. It was our pleasure to host you and your friends during your luxurious Mexican getaway and it pleases me very much that our staff was very service-orientated towards your needs and comfort and that you found the resort to be “immaculate”. Thank you... More

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Hotel Summarization (Beta)

What travelers say

  • Beach Club(62)
  • Room service(12)
  • Golf course(11)
  • Very nice(10)
  • Sister resort(9)
  • Lobby bar(5)
  • Plunge pool(4)
  • Grand Class Suite(4)
  • Other guest(4)
  • Would highly recommend(3)

Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

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