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Crown Paradise Club Puerto Vallarta

Av de las Garzas 1, Puerto Vallarta 48333, Mexico
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Crown Paradise Club Puerto Vallarta
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Crown Paradise Club Puerto Vallarta
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1,080 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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  • French first
  • Spanish first
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  • All months
    (1080)
  • Mar-May only
    (357)
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There are newer reviews for Crown Paradise Club Puerto Vallarta
See the most recent reviews
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Amazing staff. Hotel room was perfect close to pool and the beach.Services were good. Food was good. Room never got cooler than 75 F (24C). WiFi is not free! Make sure to bring pants so you can eat at other restaurants on the resort.

Was this review helpful? Yes 4
Crown Paradise P, Coordinador de Redes Sociales at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Jesse! We are pleased you had wonderful vacation time in Crown Paradise Club Puerto Vallarta. According with you review, we are working hard to improve all Air Condicioner System of the property. We hope to see you very soon. Sincerely, Gilberto Bermudez General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had such a great time. The staff was amazing and so much fun and everything was awesome. Norma, Javi, Santi, and Carlos made this trip so much fun. Would definitely return again. Lots of activities.

Was this review helpful? Yes 2
Crown Paradise P, Coordinador de Redes Sociales at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Amanda, Thank you for the great review of our hotel! We are glad that you have enjoyed your stay. Your compliments of our staff are wonderful to see, we will share this with them. We hope to see you pretty soon. Sincerely, Gilberto Bermudez General Manager More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Place really worth every penny, spotless, location, close to walk around, once of the few places where I have eat all inclusive, variety during our stay,great place for planning going into fishing,Marrietas Island

Was this review helpful? Yes 3
Crown Paradise P, Coordinador de Redes Sociales at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Juan José, Thank you for sharing your great experience. We are very glad to know that you had a wonderful stay with us and had a fantastic tour to Islas Marietas one of many attractive places into Bay. It will be a pleasure to see you pretty soon! Sincereley, Gilberto Bermudez General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon check in there are members who try to get you to do excursions for time shares. it's annoying and we avoided them. They tell you they're going to give you information regarding your stay. since we have three little ones we just kept telling them no and they finally let us be. IF you do not have children please... More 

Was this review helpful? Yes 1
Crown Paradise P, Coordinador de Redes Sociales at Crown Paradise Club Puerto Vallarta, responded to this review

Appreciable Marjaneh, Thank you for taking your time and sharing your comment. We would like that you had a best experience with us, that is why we have noted every issue was disliked and we are working every day to improve them. We ask you sincerely to visit us one more time and we will show you a much more... More 

Travelers are raving about these Puerto Vallarta hotels

Goose Creek, South Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 25, 2015

Worst hotel experience of my life and I am a Golden Shores Vacation Club Member. The first night there they put me in a room that was an absolute mess. I do not believe these rooms are newly remodeled and the website states. We stayed in a family room and the wood on the walls around the bunk beds was... More 

Was this review helpful? Yes 4
Centennial, Colorado
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 21, 2015

Crown Paradise Club is a hotel that we will not be returning to. Last year we stayed at Friendly Vallarta. We chose Crown Paradise this year based on the following: the kids pool area as well as the number of pools, the selection of restaurants for dinner that accepted children. I will not compare this hotel to Friendly, as I... More 

Was this review helpful? Yes 12
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2015

Hi All, I'll try to be as objective as possible on this review. We travelled as a family of 5 in the family room. We had a 5 year old and twin 3 year olds. My one twin has special needs, so travelling isn't easy and to be honest, it would take more than a bug in my room to... More 

Was this review helpful? Yes 2
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 15, 2015

hello, we just came back from the crown paradise club puerto vallarta hotel today june15 we went for 7 days .i would like to post the few lines before i start with my review of what the hotel claim to be thier main priority as a family resort ,and thats what you will see if you go to the main... More 

Was this review helpful? Yes 8
CROWNPARADISEPVR, Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Thanks horrible301 for your kind comments about our Front Desk Staff and our specialty restaurants. One of our main goals, is to offer safe and functional facilities for our guests enjoyment and we apologize if our yearly aquapark maintenance program was going on during your family stay. Please feel free to contact us directly to follow up on the make... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 14, 2015

This hotel is one of the worst hotel ever over the world. First, at the reception we were not welcomed as any hotel is supposed to do. The receptionist said directly to us that if we want to cancel and leave it's now. Moreover, we were in the hotel for only one night. The receptionist said that we had to... More 

Was this review helpful? Yes 4
CROWNPARADISEPVR, Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Thank you for your feedback Ali B. We regret that you had an unsatisfactory experience in our hotel. Like any other lodging establishment, our check in and check out times are stipulated in the contract we sign with our guests (check in 3:00 pm, check out at noon) and they are also shown in our web page. As an all-inclusive... More 

Kansas City, Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 3, 2015

This is a great resort and I have a time share here so I come often. Half of the hotel is for families. They have several pools and recreational activities. The other half is for adults only. No kids at the pool, although if you are staying on the adult side you may use any of the facilities at either... More 

Was this review helpful? Yes 4
CROWNPARADISEPVR, Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Thanks Star448 for your loyalty to our hotels and your kind comments about our staff. We are so proud of them and we know they make a real difference in our members and guests stay. As you mentioned, our location is one of the best in Puerto Vallarta with easy access to most of the touristic and city areas. In... More 

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