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All 120 Puerto Vallarta hotels

Crown Paradise Club Puerto Vallarta

3.5 of 5 Hotel   |   Av de las Garzas 1, Puerto Vallarta 48333, Mexico
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Crown Paradise Club Puerto Vallarta
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62%
Ranked #75 of 120 hotels in Puerto Vallarta
A recent review
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762 people have reviewed this hotel

Traveler rating
    186
    268
    125
    102
    81
See reviews for
463
85
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Plainfield, Illinois
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I just got back from a week at Crown Paradise with my husband and my 3 year old. We had a great time!! It's a wonderful family resort. The staff were all very happy and helpful, and seemed to really love their jobs. They were very children oriented & tried catering to them the best they could. We loved the... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

I just came back from a 15 day stayed at this hotel. I do agree with some of the reviews. This hotel is great for families. Kids love it. I would not recommend it for couples either. They are better to stay at the Golden Crown right beside. The water park and pools are GREAT. The hotel is very clean... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Liliana I, Thank you for sharing your experience with the TripAdvisor community. We appreciate you mentioning the features your family especially enjoyed, such as water park, pools, baby and kids club. We also appreciate your observations regarding the food. We are committed to constant improvement in order to provide our guests with the very best experience, therefore we took... More

Saskatoon, Canada
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I visited this resort in March, my initial impression when I walked in to the front desk was the resort was dumpy. As you go up to the rooms and the pool areas it does get more appealing. The cleanliness is kept up with very well. The buffet was awful, I stopped eating large portions of food by day two... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Zub55, Thank you very much for your feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. While I am pleased to note that you enjoyed our location, the pools and in particular our service, I am most concerned to read of your disappointments with our food selection... More

Vancouver Island BC
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a fabulous 15 nights at the Crowne Paradise Club is Puerto Vallarta and it really was Crowntastic as they say. I have both good and bad to review but the good is outstanding and the bad is fixable… We traveled with West Jet from Vancouver and everything went smoothly. Check-in was great and easy and... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello needingsun69, Thank you for taking the time to leave your feedback following your recent stay at Crown Paradise Club. I was delighted to read that you enjoyed the facilities and the service that we provided you with. I’m happy that your room suited you perfectly, and that you found our food selection in the a la carte restaurants to... More

Surrey, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was nervous going to this resort after reading some of the reviews. We enjoyed ourselves. The water park was great and the kids had a blast in it. The new pool was amazing. The pool water was warm and you felt like you were connected to the ocean. It was great to swim up to the side and be... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Din B, Many thanks for your kind words following you recent stay at Crown Paradise Club. I was delighted that you enjoyed your stay and that you liked the accommodation we provided you with. I was really pleased that you managed to try, and most importantly enjoyed, all the facilities and service we are so proud to deliver. I... More

Vancouver, B.C.
Top Contributor
76 reviews 76 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have travelled a lot and stayed in many hotels. I generally reseach the hotel before I go there. I was not the least bit surpised when I got here as I was prepared. Arrival - Easy arrival, and check in. Our room was ready at 1:45 pm despite being prepared to wait unti 3(as per website). That was nice.... More

Was this review helpful? Yes 6
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello coffeechik, Thank you for reviewing Crown Paradise Club. It always gives us great joy to read a review from an experienced traveller such as yourself. We are glad to hear your check-in experience was positive and that your expectations were met regarding your room and its amenities. Thank you for commenting on the features of the hotel that made... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just got back from two week stay at this resort with my wife and two daughters, 12 and 3, stayed March 14- 28th with WestJet vacations. Let me start out by stating up front, you get what you pay for. We were a bit budget conscious this trip so we picked the Crown Paradise over some of the more expensive... More

Was this review helpful? Yes 12
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello 3girlsVsDad, Thank you for taking your valuable time to post such detailed and encouraging review. It was a pleasure to read that you enjoyed our resort, our staff and most of our services and facilities. Crown Paradise Club is a family friendly oriented hotel, and our main goal is to make sure that every family member has an incredible... More

Red Deer, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We met a group of 6 families at hotel from Canada. The hotel is clean, the staff is friendly. The food in the ala carts were very good, we repeated them each twice. After figuring out we had to book our reservations a day in advance it all went smooth. The buffet food was also good, lots of selection and... More

Was this review helpful? Yes
Winnipeg
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let me start off by saying I have been travelling to all inclusive resorts for about 10 years now and this was the first time I've experienced a bad overall vacation -this is just the review of the hotel not the flight or weather. FOOD-horrible, repetitive, often unsure what dishes were, cold - I walked to the store every second... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Dear T M, Thank you for your review. We truly regret that you found your stay an unpleasant experience, we are disappointed as our aim was to make your stay as carefree and relaxing as possible. We always care about our valued guests and read carefully every comment to follow up with the proper department. I would like to apologize... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm 21. I came to The Crown Paradise with my mom, my daughter (4), and my grandmother (81). We were there for a week. 4 out of 8 days we spent most of our time in Old Town because my dad stays down there, shops are there, and prices on the beach are cheaper. After my dad left we spent... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Danielle M, Thank you for visiting us again and for sharing your experience on TripAdvisor. We’re glad that you enjoyed the resort as well as the staff, and that you spent some nice family time at the resort. I do understand your disappointment in the policy that only our guests staying at the Golden Crown Paradise can use the... More

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Additional Information about Crown Paradise Club Puerto Vallarta

Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Club Puerto Vallarta Hotel
Crown Paradise Hotel Puerto Vallarta
Playa De Oro
Crown Paradise Club
Address: Av de las Garzas 1, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 On the Beach Hotel in Puerto Vallarta
#75 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Official Description (provided by the hotel):
A MODERN FAMILY-FRIENDLY ENVIRONMENTThe ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 
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