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All 120 Puerto Vallarta hotels

Crown Paradise Club Puerto Vallarta

3.5 of 5 Hotel   |   Av de las Garzas 1, Puerto Vallarta 48333, Mexico
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Crown Paradise Club Puerto Vallarta
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Ranked #75 of 120 hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed yesterday
CateAngharad Edmonton, Canada
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767 people have reviewed this hotel

Traveler rating
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    268
    128
    102
    81
See reviews for
466
86
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Edmonton, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

The property itself is quite lovely, well maintained, friendly helpful staff. Angel was - well, an angel. Recently remodelled and rooms are nice, good size family rooms (we stayed in the one with bunks). Unfortunately the family rooms all overlook the Nitro night club, and on 2 nights the pounding beat from the club's music made it hard for me... More

Was this review helpful? Yes 1
Oakland, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Good: - VERY family friendly with pools, entertainment, activities, water slides, zip lines, parties etc. - Food was better than expected. The buffet was fine, and they try to vary the food day to day. The specialty dinners were excellent. - Staff was very friendly. - Well maintained all inclusive resort. - Highly recommended place to stay. I would... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello BenDRL, Thank you for posting your feedback on your stay with us. It give us great joy to hear that you had a great experience, that you enjoyed our facilities and loved the food and service we offer. 
It will be our pleasure to have you as our guests again in the future, please contact us directly when the... More

Edmonton, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

All the reviews regarding the poor food are so true! The 3 Restaurants were not any better. We ate at the French twice because the stuff chicken and steak were just ok. The hotel is finished the reno's and the zip line open. The Mexican Spring break is a week before and a week after Easter so the hotel was... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Carrie B, Thank you for sharing your recent vacation experience at Crown Paradise Club. 
We’re sorry that you weren’t satisfied with our food selection. Our main goal is to offer the best in our services and dining options, with 4 restaurants, 3 of them a la carte offering specialty cuisine, 2 snack bars and 24hrs room service, we’re truly... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our family just returned from a great 6-day vacation at this all-inclusive resort. The kids had a fantastic time. They loved all three pools and were in them every day. The staff was helpful and kind. We ate at La Palapa - buffet-style, all-you-can-eat restaurant in the middle of the resort. The food was good. They had something for everyone... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Holly P, Thank you for taking the time to review your recent visit with us here at Crown Paradise Club, and for the lovely compliments on the food, facilities, service and activities. We like to think there is something for everyone - couples, families with children, group of friends, etc., at the resort, so I’m happy to hear you... More

Plainfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I just got back from a week at Crown Paradise with my husband and my 3 year old. We had a great time!! It's a wonderful family resort. The staff were all very happy and helpful, and seemed to really love their jobs. They were very children oriented & tried catering to them the best they could. We loved the... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello agatha w, Thank you for staying at Crown Paradise Club and for taking the time to post your comments about the visit. We’re very glad to know that your stay with us resulted in such a pleasurable vacation, that your 3 year old was entertained to the fullest and that you had the opportunity to have some worry-free time... More

1 review
3 of 5 stars Reviewed 1 week ago

I just came back from a 15 day stayed at this hotel. I do agree with some of the reviews. This hotel is great for families. Kids love it. I would not recommend it for couples either. They are better to stay at the Golden Crown right beside. The water park and pools are GREAT. The hotel is very clean... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Liliana I, Thank you for sharing your experience with the TripAdvisor community. We appreciate you mentioning the features your family especially enjoyed, such as water park, pools, baby and kids club. We also appreciate your observations regarding the food. We are committed to constant improvement in order to provide our guests with the very best experience, therefore we took... More

Saskatoon, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I visited this resort in March, my initial impression when I walked in to the front desk was the resort was dumpy. As you go up to the rooms and the pool areas it does get more appealing. The cleanliness is kept up with very well. The buffet was awful, I stopped eating large portions of food by day two... More

Was this review helpful? Yes
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Zub55, Thank you very much for your feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. While I am pleased to note that you enjoyed our location, the pools and in particular our service, I am most concerned to read of your disappointments with our food selection... More

Vancouver Island BC
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a fabulous 15 nights at the Crowne Paradise Club is Puerto Vallarta and it really was Crowntastic as they say. I have both good and bad to review but the good is outstanding and the bad is fixable… We traveled with West Jet from Vancouver and everything went smoothly. Check-in was great and easy and... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello needingsun69, Thank you for taking the time to leave your feedback following your recent stay at Crown Paradise Club. I was delighted to read that you enjoyed the facilities and the service that we provided you with. I’m happy that your room suited you perfectly, and that you found our food selection in the a la carte restaurants to... More

Surrey, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was nervous going to this resort after reading some of the reviews. We enjoyed ourselves. The water park was great and the kids had a blast in it. The new pool was amazing. The pool water was warm and you felt like you were connected to the ocean. It was great to swim up to the side and be... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello Din B, Many thanks for your kind words following you recent stay at Crown Paradise Club. I was delighted that you enjoyed your stay and that you liked the accommodation we provided you with. I was really pleased that you managed to try, and most importantly enjoyed, all the facilities and service we are so proud to deliver. I... More

Vancouver, B.C.
Top Contributor
76 reviews 76 reviews
28 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have travelled a lot and stayed in many hotels. I generally reseach the hotel before I go there. I was not the least bit surpised when I got here as I was prepared. Arrival - Easy arrival, and check in. Our room was ready at 1:45 pm despite being prepared to wait unti 3(as per website). That was nice.... More

Was this review helpful? Yes 7
Katarina P, Community Manager at Crown Paradise Club Puerto Vallarta, responded to this review

Hello coffeechik, Thank you for reviewing Crown Paradise Club. It always gives us great joy to read a review from an experienced traveller such as yourself. We are glad to hear your check-in experience was positive and that your expectations were met regarding your room and its amenities. Thank you for commenting on the features of the hotel that made... More

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Additional Information about Crown Paradise Club Puerto Vallarta

Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Club Puerto Vallarta Hotel
Crown Paradise Hotel Puerto Vallarta
Playa De Oro
Crown Paradise Club
Address: Av de las Garzas 1, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Official Description (provided by the hotel):
A MODERN FAMILY-FRIENDLY ENVIRONMENTThe ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 
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