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All 121 Puerto Vallarta hotels

Velas Vallarta Suite Resort

4.0 of 5 Resort (All-Inclusive)   |   Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
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$167 (USD)
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Ranked #17 of 121 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rob B Dublin, California
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2,216 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (462)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Dublin, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hotel is a great place with a very good staff. Hotel only about 5-10 minute taxi ride from airport. Check in is quick and easy and they go out of there way to accommodate you. They have 3 pools and no Jacuzzi, but main pool has a swim up bar. Restaurants are good especially Andrea. They have a super waiter... More

Was this review helpful? Yes 1
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you Rob for taking the time to share some of your happiness on your recent visit with us. I am glad that you noted that the staff “goes out of their way to accommodate you”. We really try to be proactive toward the comfort and happiness of our valued guests and employees such as Juan know that great service... More

Carson, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family traveled to Velas Vallarta August 5 - 13, 2014.. My husband and I are in are 50's and we have two very active teenage girls ages 17 and 19. It is always a challenge finding a vacation spot that has enough action for them, yet relaxing for us. My husband and I were in Puerta Vallarta 22 years... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

We as a team are certainly pleased to have created such a wonderful environment for you and your teenagers. We try to provide all that is necessary for a holiday right here including comfortable accommodations, ample food and beverage and activities with music for the whole family. In Mexican culture Mariachi music is widely enjoyed and it is a very... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was just at Velas Vallarta for 5 nights for a friends wedding. This was my first time visiting and I was not disappointed. From the minute we walked in we were accommodated by friendly staff. I never went without anything we needed. The food at buffets, snacks around the pool and room service were a little above average. I... More

Was this review helpful? Yes 1
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Justin, it gives me great pleasure to know that every aspect of your stay with us was to your great satisfaction. To have everything at your fingertips in the way of food and beverage without limits is very comfortable to know when on holiday. And I should point out that all day in our restaurants there is an a la... More

Corona, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was all about you and your safety. The food was great and the kids loved everything about it. Would go again next time I travel to Puerto Vallarta. Loved all the activities though out the day for the adults and kids. Loved the peacocks roaming around. The food was really good being in Mexico and having a restaurant... More

Was this review helpful? Yes
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you for selecting Velas Vallarta for your family vacation spot. As you mention, if one comes to have fun and relax this is the spot because our service is really geared to your comfort and enjoyment whether it be in our restaurants, suites or pool areas. And after all, as an all-inclusive you wish a worry free vacation with... More

Beaverton, Oregon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I am an owner here and this is my 6th time visiting. For the 1st time, there has been some server transition. A few of my favorites have moved on. However, the servers there now are mostly still awesome! Pool service has gone down a notch. The 1st afternoon I was at the pool, I had to go get my... More

Was this review helpful? Yes 2
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you Katie for visiting us once again and of course for your continued loyalty. Your insights are very useful to me in order to gauge from the guest´s point of view how are we doing as a resort and if there should be any adjustments to our operation. We are contemplating some interesting changes for this season to our... More

Kansas City, MO
Contributor
18 reviews 18 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After staying at the Grand Velas in the River Maya, I was expecting so much more. This is a property operated by the same company that owns Grand Velas, which overall the greatest place I have ever stayed! I chose this hotel due to the location, and because it is operated by the Grand Velas company. Even though I knew... More

Was this review helpful? Yes 4
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you for your loyalty to The Velas Group of Hotels and for your interest in trying something different within the chain. I believe that you may have summed it up yourself in your review when you say that Grand Velas Riviera Maya is more to your expectations and standards and perhaps to your financial status. As our rates are... More

Milwaukee
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in August of 2014. This was our first visit. We had two adults and two children in our group. We arrived at 1pm and we were told we could not check in until 3 pm because rooms were not clean yet. I gave the front desk clerk a $20 USD tip and asked him if we could have... More

Was this review helpful? Yes 6
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

I respectfully thank you very much for taking the time to leave your written comments in the hotel with us before your departure on your recent stay with us. In making your observations known to me I was able to take the necessary steps to make the corrections and adjustments that you so kindly pointed out. And as per our... More

Canyon Lake, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were at Velas the first week of August. The food was great. There were plenty of choices for our family of four. Two teenage boys loved being able to order room service whenever they wanted! The room was clean and the beds were very comfortable. The pools and activities were our favorite part. Marcelino, our waiter at the pool... More

Was this review helpful? Yes
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you Julie for your splendid comments on your recent August vacation with us. I am glad that you found our services very conducive for families. I am sure that your teenage boys took advantage of the variety of room service dishes the whole 24 hours including pizzas. As you have found out there are activities for everyone at the... More

1 review
4 of 5 stars Reviewed 2 weeks ago

We just returned on August 15, 2014. We first stayed at Velas Vallarta on our honeymoon 8 years ago. We were again pleased with our stay this time around. We requested a room change given the location of our first room and the front desk staff was very accommodating in changing it. The grounds were immaculate. Various types of wildlife... More

Was this review helpful? Yes
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you very much for remembering us after eight years and returning to the place where your matrimony started. I am glad that you were very pleased with your stay and that various aspects were to your great liking especially our culinary selection. As an all-inclusive resort we put much emphasis to the quality of our menus and the pleasant... More

Mexico, Mexique
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've been at the Velas before and liked it. It was February, so off season, and we now know why we kind of enjoyed it. It was mostly empty. We've been to the Gran Velas, Riviera Maya, AND Nayarit, and it was pure pleasure. But back to the Velas in July, this is another story. We liked this resort for... More

Was this review helpful? Yes 2
ManagerVVPV, General Manager at Velas Vallarta Suite Resort, responded to this review

Thank you for taking the time to bring your experiences to my attention. As a loyal guest of The Velas Group of Resorts it pains me to hear that one of our guests has not totally enjoyed their time at our resort. As you mention, the crowds are very definitely different between those you will find in February as opposed... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Room service(36)
  • Aqua bar(20)
  • Pool area(17)
  • Time share(16)
  • Great food(16)
  • Mexican fiesta(12)
  • Grounds were beautiful(12)
  • Friendly and helpful(11)
  • Kid Club(10)

Additional Information about Velas Vallarta Suite Resort

Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Velas Vallarta Suite Resort 4*
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Top resorts Hotel in Puerto Vallarta #9 Family Hotel in Puerto Vallarta #10 Luxury Hotel in Puerto Vallarta #11 On the Beach Hotel in Puerto Vallarta #14 Romantic Hotel in Puerto Vallarta #17 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
Number of rooms
345

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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