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Velas Vallarta Suite Resort

4.0 of 5 Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
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Velas Vallarta Suite Resort
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Velas Vallarta Suite Resort
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2,415 reviews from our community

Traveler rating
    1,770
    438
    109
    51
    47
See reviews for
857
824
28
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (2415)
  • Mar-May only
    (715)
  • Jun-Aug only
    (453)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (820)
All months
Grenfell
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our second stay. After a great vacation last year , we eagerly booked with Velas Vallarta again. The staff are wonderful! They will do anything to make your stay more memorable. The grounds are beautiful with mature foliage throughout. The whole resort is spotless with the staff constantly cleaning, trimming and always with a big smile. The restaurants... More 

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I had one of our best holidays ever. The food, accommodation, activities all excelled. But none of it compared to the professionalism of their staff, in all four corners. What more can I say? Oh, I'll be back. If a Vallarta all inclusive is on your radar and your uncertain of accommodation, book here with no risk.

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California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Worst customer service! We booked a non-smoking room because I'm allergic to smoke and then we got a smoking room and manager Jesus refused to change it to a non-smoking room saying and arguing that when we did the booking there was a note that the non-smoking room is not guaranteed! He was pretty rude! I've never experienced this before... More 

Was this review helpful? Yes 3
Folsom, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had we not walked into our room with the maid "cleaning" in the dark. We arrived to our room after dinner one night to the maid's cart in front of our room with the door closed. We moved the cart (did a courtesy knock - because the situation seemed weird as most cleaning is done during the day and not... More 

Was this review helpful? Yes 2
Montana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I worked at a conference at Velas Vallarta in late 2014 and our group had an outstanding week there. The service was excellent, the property is attractive, well-kept, and the staff is very hardworking, accommodating, and knowledgeable. Especially helpful was Donald Willis. The beach area is attractive, clean, and inviting. With the Marina district just a few blocks away, there... More 

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Peabody, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 1st visit, we stayed for a week all inclusive. I would highly recommend this resort to others. The resort is beautifully landscaped and maintained, it was spotless. The staff were extremely pleasant, helpful, and hardworking. We were treated like royalty! Our room was comfortable and clean, but could definitely use an update on the living room furniture,... More 

Review collected in partnership with this hotel

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our one week stay at the all inclusive Velas Vallarta was fabulous. The grounds are lush, beautiful and meticulously kept. The staff work incredibly hard to keep it spotless. At first we were disappointed in the our rooms. They were dated and lacked luxury but we quickly came to overlook this. The food and beverages were very good; the best... More 

Review collected in partnership with this hotel

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Greendale, Wisconsin
Contributor
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

So many positives to report. There are drawbacks, but attitudes can overcome, or overwhelm. The facility is spotless, the staff tireless, and the location is spot on. The purpose of this travel advisory service is honesty, therefore I must report that the food is only adequate. However, there are dinner destinations within walking or taxi distance that are wonderful. The... More 

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Lakebay, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This is our third time staying at the Velas Vallarta, the first time without our family, kids and grandchildren. We love this place. It is small and very family friendly. There are three pools, lots of activities for all ages. The food is wonderful, the service the best. The waiters are great, especially Juan at Andrea's and Adrian at La... More 

Was this review helpful? Yes 1
Southern California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for 1 week all inclusive! Fabulous! Staff was wonderful, especially Juan & Eloy at the Andreas restaurant and Juan & Ramone at beach restaurant! Did not come with children, but all the families seemed very happy! Thank you for a wonderful week in your pristine resort...

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(23)
  • Room service(19)
  • Time share(11)
  • Aqua bar(10)
  • Great food(7)
  • Grounds were beautiful(7)
  • Mexican fiesta(5)
  • Pool area(5)
  • Water aerobics(5)
  • Kid Club(5)

Additional Information about Velas Vallarta Suite Resort

Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Velas Vallarta Suite Resort 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Hotel Style:
#2 Business Hotel in Puerto Vallarta
#4 Top resorts Hotel in Puerto Vallarta
#5 Family Hotel in Puerto Vallarta
#6 Luxury Hotel in Puerto Vallarta
#6 On the Beach Hotel in Puerto Vallarta
#8 Romantic Hotel in Puerto Vallarta

1,815 photos of this hotel

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Beach (8)
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Children's Pool (7)
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One-Bedroom Suite #2908 (59)
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One-Bedroom Suite #3719 (57)
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Pool (40)
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Two-Bedroom Suite (57)

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