Last month was out first time to Puerto Vallarta and we stayed at Hola and really enjoyed it. The staff truly does go out of their way to make their guests comfortable. They helped in showing us the best local shops, restaurants and places to see, as well as explained what to expect in certain neighborhoods. The guest room was... more

I stayed at the Hola from Jan 31st- Feb 7th...my review is long over due but I wanted to make sure I took the time to one in as I rely on them when planning my vacations. This was my first trip to Puerto Vallarta and I stayed at the Hola because a family member suggested it. The hotel itself... more

The room could use some up grades. As could the hotel in general. The pool was nice but small. They had an adult only pool which was great. There wasn't any kids splashing around or playing games in this pool, it was a pool to relax. The food was good but they really only have one reserve restaurant, and only... more

We booked this resort based on reviews on "trip advisors". We like the smaller setting. Everyone is so incredible friendly. Yes it is a bit older, but the service and the friendlyness are bar none. We went the week before Easter, and a lot of Mexicans stayed here too. The food was good, very generous with their drinks and they... more

Before I left I was reading these reviews and I'm pretty sure the people who were saying negative things about this hotel were at the wrong one! I have absolutely nothing negative to say. Everything was very clean, the food was decent, the staff were extreamly friendly (they are actually what made the trip!) and we had the time of... more

Two friends and I travelled from Canada to the Hola in April. We have stayed at this property when it was the Qualton Club and the Hola. The staff in all areas ie. front desk, dining, pool/beach, cleaning, etc were outstanding. Everyone was friendly and courteous....a salute to the owner. We had adjoining rooms in the tower and found them... more

We stayed at the Hola for Spring break. We were a little scared because of other reviews, but from check in to check out this hotel is great. Poncho is the person in charge of guest services and he is wonderful, you need it he will get it. The wait staff are all fabulous, Sergio is a star, he is... more

Alfonson saved my friend a lot of anxiety. He was the most helpful, considerate, caring person I have ever had the pleasure of dealing with. He is very hard working and devoted to making sure the guests at this hotel have EVERY problem solved. The only upset we had - my friend lost the key to the safe and we... more

I will be back. The service , the Staff , the whole picture made our family vacation the BEST that I've experienced since coming to Mexico for the last ten years. The FOOD and variety of same was the finest I've experienced in any of my travels. Entertainment was very good ,as well as ,the prizes for participating in the... more