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All 120 Puerto Vallarta hotels

Friendly Vallarta Resort

3.0 of 5 Resort (All-Inclusive)   |   Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
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Friendly Vallarta Resort
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Ranked #31 of 120 Hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Mexicolover Port Coquitlam, BC
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1,410 reviews from our community

Traveler rating
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    496
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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Port Coquitlam, BC
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am booked for the Friendly the end of January for 10 days. My 3rd trip there. I didn't write a review my last trip... so after reading some of these "hell" stories, I feel the need to write it. My first trip in 2012 was booked based on the reviews on here, and I have introduced the hotel to... More 

Was this review helpful? Yes 11
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear Mexicolover: Thank you for sharing with us your opinion, thank you infinitely!!!!. These messages will help our future guests, they can read an objective opinion. We are waiting for you with open arms :) More 

Chilliwack, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Having stayed at various all-inclusive resorts over the years in Mexico. The Friendly Vallarta has to be the worst vacation hotel we have ever encountered. I can’t understand why anyone would write anything positive about this dated hotel, other than the serving staff (who some overdo it at times, to get a mentioned in the comment sheet), but the majority... More 

Was this review helpful? Yes 4
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear paulelsje: Thank you very much for sharing your experience with us and also for your suggestions. We apologize for the inconvenience during your stay. We are renovating our rooms, and we hope that in your next visit your experience be enjoyable from the beginning. We are glad that the problem was resolved and eventually you enjoyed your stay. More 

Port Moody, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Did not enjoy being at this resort one bit. There was smoking everywhere, the main lobby which is also the lounge area was saturated with smoke, the beach, the pool everywhere you went. Sure there is a small non smoking area in the express coffee area but it is just an extension of the lobby. The food selection was very... More 

Was this review helpful? Yes 2
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear marieke830 Thank you very much for your recent visit, we are glad to know that not everything was bad. We appreciate your suggestion and will take note of it. We are monitoring the situation to ensure that our guests enjoy their stay with smokers. We would love to see you again. More 

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from another great vacation at the Friendly. It is always a wonderful place to visit. The management is continually making new changes and upgrades to the facilities to enhance the visitors experience. This time we found new furniture in the lobby, a new wood fired pizza oven on the beach that produces great pizzas, new curtains in... More 

Was this review helpful? Yes 3
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear Charlie C: Thank you very much for sharing your experience, we are pleased that you enjoyed your holiday and to know that everything was good during your stay. We hope to see you soon! :) More 

Salmon Arm
2 reviews
5 of 5 stars Reviewed 1 week ago

I can't express enough how awesome the service was, how friendly the staff were, how clean the rooms and hotel were and how good the food was. Everyone we met had been there at least once before. I will return to friendly again. When you leave the hotel they have you sign out for security.

Was this review helpful? Yes
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear Bonnie W: Thank you so much for sharing your experience, and for choosing our hotel to enjoyed your holiday, we feel flattered with all you wrote about us and is very nice to know how much you love to be here in our hotel, thank you for everything!. See you soon! :) More 

Abbotsford, Canada
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my third time staying at the Friendly and I wish I didn't need to leave. Super Friendly staff, clean facility's, awesome food and a great beach! I well up every time I need to leave...:( Looking forward to my next trip See you in the spring

Was this review helpful? Yes
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear Barry W: Thanks for sharing your opinion, we really appreciate it. Thank you also for all the good things you said about your stay, this will help to others. Please feel free to visit us anytime :) More 

Milwaukee, Wisconsin
Top Contributor
102 reviews 102 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

It is tough to review this place because there are goods and bads. We are a family of three including a little 2.5 year old girl. Lets start with the good: The staff are friendly The bad: food is the same and no much variety, also not so good. There are not many foreigners here, the majority are Mexicans. Our... More 

Was this review helpful? Yes 1
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear southamericandude: It is so nice to hear that you enjoyed your holiday with us. We are working every day to improve our service, we receive hundreds of foreigners during high season, so we recommend you visit from December to April. We Thank you for sharing your experience. We hope to see you soon. :) More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My family (a group of 8) traveled to the Friendly the first week of December. We had heard many glowing reviews of this resort so we were very excited about our vacation. Everything started off well, our rooms were ready when we arrived and we were able to go straight to our rooms. We had three rooms and luckily they... More 

Was this review helpful? Yes 4
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear Chuckles70: Thank you very much for visiting us and thank you also for mentioning the positive and negative aspects of our hotel, this will help us to evaluate the improvements to do. We certainly glad to hear that you enjoyed the most of your stay, thanks for your suggestions it will help us to have a better place, we... More 

new york city
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I requested a QUIET room on 12 floor. They placed me on 4th Fl, I told them to make sure it was QUIET sinice I would not pack after I unpack. The entire building was constantly shaking from insane level of "music" combo played simultaneously in 3 places. Talking with management was useless, I HAD to call the pollice. It... More 

Was this review helpful? Yes 5
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear tesoro7 Thanks for being in Friendly Vallarta, we regret that your stay was not entirely pleasant. We guarantee that such situations will not happen again in our hotel. The doors are always open for you. More 

Victoria, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a first time traveler to Mexico and had the best experience and will recommend this hotel to anyone and everyone . My friend and travel companion has stayed at Friendly twice before and wanted to stay there a 3rd time so we did . My overall trip was fantastic but it's The staff that really made my first... More 

Was this review helpful? Yes 2
Friendly V, Gerente at Friendly Vallarta Resort, responded to this review

Dear dnlalyss: Thank you! Was so nice to read your experience, thank you so much to share it. We loved to know how much you loved all our little details we made for you during your stay. Please come back soon, we would love to see you one more time! :) More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(19)
  • Hot tub(8)
  • Gourmet restaurant(7)
  • Great time(7)
  • Lobby bar(7)
  • Beach vendors(6)
  • Star hotel(5)
  • Only complaint(5)
  • Pool area(4)
  • Front desk staff(3)

Additional Information about Friendly Vallarta Resort

Address: Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Friendly Vallarta Resort 3*
Number of rooms: 218
Reservation Options:
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Also Known As:
Hola Puerto Vallarta Club & Spa
Hola Vallarta
Hola Puerta Vallarta
Hola Hotel Puerto Vallarta
Hola Puerto Vallarta Resort
Hola Club Puerto Vallarta
Hotel Hola Vallarta
Hola Resort Puerto Vallarta
Hola Club Spa Puerto Vallarta
Hotel Style:
#13 Top resorts Hotel in Puerto Vallarta
#18 On the Beach Hotel in Puerto Vallarta
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta

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