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Los Tules Resort

Blvd. Fco. Medina Ascencio s/n | Zona Hotelera C.P., Puerto Vallarta 48300, Mexico
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Los Tules Resort
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Los Tules Resort
Los Tules Resort
Los Tules Resort
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269 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Los Tules Resort
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Seattle, Washington, United States
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 19, 2014

We are currently on an RCI exchange to Los Tules and our in room safe was opened while we were at dinner and $1500 US taken out no credit cards or passports. It was an inside job no forced entry. If you stay here don't leave money in your safe carry it with you. The management was not helpful at... More 

Was this review helpful? Yes 13
j cesar c, Gerente at Los Tules Resort, responded to this review
Google Translation

Agradecemos sus comentarios y le informamos que estamos trabajando para implementar todas las medidas de precaución que tenemos a nuestro... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

We have stayed at Los Tules 2 years in a row with no problems. We had the presidential suite and it was everything we needed. It had 2 balconys perfect for sunbathing or dominos, a full kitchen and plenty of room for 10 people (there was only 4 of us). We will be back this coming February.

Was this review helpful? Yes 1
j cesar c, Gerente at Los Tules Resort, responded to this review

We will be waiting for you this coming february. Due to the type of reservation you make we willl try to give you a better room for your needs. Hoping that your vacations with us will be a placent stay, thank you for coming again. Best regrads. More 

Edmonds, Washington
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 16, 2014

We booked a week at Los Tules because our friends have a timeshare there (Park Royal). We thought that our room would have a small kitchenette because it was part of the timeshare property. The room was very small, very uncomfortable and not what we expected at all. There were no pillowcases on our bed pillows. The bed was like... More 

Was this review helpful? Yes 7
j cesar c, Gerente at Los Tules Resort, responded to this review
Google Translation

Sus comentarios son muy importantes y estamos trabajando para corregir cada uno de los puntos señalados sin embargo debemos informarle... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed from oct 25-nov1. We loved the location a quick bus ride to anywhere. A short walk to the gym grocery store and bank. Our unit was a big one there were 6 of us and we could have easily fit another 6 comfortable. We were right beside the restaurant pool. The food there was great and pretty good... More 

Was this review helpful? Yes 7
j cesar c, Gerente at Los Tules Resort, responded to this review

Thank you for your comments we have changed many utencils in the kitchen and we want to place hair dryers in the units for your comfort. Each year we try to be better to be able to give a great service. We hope next time you come back with us you have the same comfort as last time. More 

Savage, Minnesota
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 4, 2014

We got home yesterday from a week at Los Tules. The second day last Sunday Oct. 26-someone (inside job) got into our room and locked digital safe and stole $1300. We did not discover this until Monday AM. There was $ 800 cash taken from our wallet and $ 500 taken from our friends wallet. They didn't touch our credit... More 

Was this review helpful? Yes 7
j cesar c, Gerente at Los Tules Resort, responded to this review
Google Translation

Agradecemos sus comentarios y analizaremos todos los puntos que nos menciona para implementar mejoras que beneficien el servicio a nuestros... More 

Nottingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 7, 2014

Situation 20 minutes from the airport, and 5 minutes (by taxis) from Downtown Puerto Vallarta (Le Malecon) the Los Tules resort is a 70's style low rise apartment block built in a Mexican style. Don't be put off by the distance from the airport; we experienced no disturbances from the airport during our stay. You are more likely to be... More 

Was this review helpful? Yes 6
j cesar c, Gerente at Los Tules Resort, responded to this review

Dear Guest, we thank you for your comments, we are glad you enjoy your stay. Your criticism is being solved maybe by next year we will have WiFi in the rooms, we are doing everythings posible to make that change. We hope to see you soon and you can see the change. More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2014

I was hosted in Room 20103 of 23/08/14 to 27/0814 unfortunately we were placed in a maintenance area so the 5 days we were had the annoying noise sledgehammer drill into the wall. so besides having a lousy as it was the area of ​​materials for maintenance ..which amazing is that if the hotel is a low occupancy at the... More 

Was this review helpful? Yes 3
j cesar c, Gerente at Los Tules Resort, responded to this review

Dear Ladys and Gentleman, we apologize for the noise that other company besides us caused unfortunaly the ocupancy was over limit especialy in the type of unit you had that were in that secction. We are very sorry about the happenings. Hopefully you give us another oportunity and we will make sure things are differently. Please contact me. More 

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2014

Loved the old world charm of this place. It has a "Lifestyles of the 1950's Rich & Famous" vibe to the place. Sunday nights downtown P.V. are some of the most memorable with the older generation dancing in the square. The shopping center across the street was great to get fresh bread from and groceries. It isn't a super modern... More 

Was this review helpful? Yes 4
J Cesar C, Gerente at Los Tules Resort, responded to this review

Dear guest, we thank you for your amazing comentary we are very glad that you enjoyed the resort and the city too. We hope to see you soon. More 

Quebec, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 26, 2014

Its been a few years but I was prompted by Tripadvisor to write a review. Thought I did but guess not. We booked this resort through VRBO and had a 2-story unit - the boys had a room on the first level and the master bedroom was up a winding wood staircase - no handrails! - to a humongous room... More 

Was this review helpful? Yes 4
J Cesar C, Gerente at Los Tules Resort, responded to this review

Dear costumers we are very glad that you enjoy your stay thank you very much for your comments and we will work on making handrails for the staircase. We hope you stay at the resort again. Please contact me personaly. More 

Stafford, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 12, 2014

I stayed here for 3 weeks whilst visiting a friend who lives in PV. The hotel is in a great location, opposite a supermarket complex with a few eateries and also there is a bus stop outside making it easy to get into town or to the marina. The pool areas were lovely and not crowded and the hotel is... More 

Was this review helpful? Yes 3
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Amenities