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Los Tules Resort

Blvd. Fco. Medina Ascencio s/n | Zona Hotelera C.P., Puerto Vallarta 48300, Mexico
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Los Tules Resort
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Los Tules Resort
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269 Reviews from our TripAdvisor Community

Traveler rating
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    94
    31
    20
    35
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83
53
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Top Contributor
58 reviews 58 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort was actually built originally for the wealthy from Mexico City and inland areas. The units are really apartments, each with own balcony and view of ocean or gardens. The grounds are acres of park like setting with I believe 7 different swimming pools. A short bus ride to town and across the street from grocery shopping. A veritable... More 

Was this review helpful? Yes 2
Tillamook, Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 14, 2015

Los Tules is a 27 acre resort that was once an old coconut plantation. It is sits on the beach on Banderas Bay, south of the cruise ship terminal and a couple of miles from the airport. If you are looking for a resort with all the bells and whistles this is not for you. It is a beautiful old... More 

Was this review helpful? Yes 3
Windsor, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 27, 2015

this resort is absolutely gorgeous. it is lush tropical 3 and 4 story condo's set in beautiful flower gardens and scenery that will take your breath away. the view from each room is different, from of view of downtown Vallarta across the bay to the gorgeous gardens and pools to the ocean and beach. the maid service is great as... More 

Was this review helpful? Yes 3
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2015

We did a week in building 6 and one week in building 9. We had great rooms and excellent service. I cannot say anything bad about this resort. It is very comfortable and clean. The restaurant has improved immensely. We did not have a bad meal one time. The manager-hostess(Heidi) was great. We love this place and will be back... More 

Was this review helpful? Yes 4
Edmonton, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 8, 2015

We recently spent two weeks in building 6, (east end of resort). There is a disco club a stones throw away who have (special permission) to play there music as loud as they want (and they did) on Thursday Friday and Saturday nights till 6AM. That's right, 6AM, so if you plan on sleeping at all during those nights, GOOD... More 

Was this review helpful? Yes 5
J Cesar C, Gerente at Los Tules Resort, responded to this review

Dear sirs. We want to thank you for your recently stay in this year, also please we ask accept our apologies for the incident involuntary of the noise from others properties close to the resort. If you give us another chance to make a reservations for your vacations in the future, we will make sure resolve your special requests, principally... More 

East Amherst, New York
Top Contributor
84 reviews 84 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 4, 2015

we have time shared and rented here for over twenty yr and have always be immensely satisfied. This is not a luxury hotel over 80% of condos are owned by Nationals. So the units may seem a little old fashion and poor supplied. If you ask, you can get almost anything. But the beauty is in the grounds and pools.... More 

Was this review helpful? Yes 2
J Cesar C, Gerente at Los Tules Resort, responded to this review

Dear guest. Thank you very much to get back to us every year for a long time, I assure you that all employees make every effort to serve you better, it is true this place is incomparable to others, here you can be relaxed and enjoy your family. We hope to see you again, please contact to me. More 

Mendham, New Jersey, United States
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 13, 2015

We did a 180 here….. Came in and felt not too impressed and left feeling we would come back. This property has gotten inconsistent reviews and we came here on the advice of our friends who have stayed here many years. After having stayed and had a good experience, I believe that those inconsistencies are due to which management company,... More 

Was this review helpful? Yes 4
Medford, Oregon
Top Contributor
182 reviews 182 reviews
27 hotel reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed December 9, 2014

I'll start with giving this hotel a half star. We never made it past check in. We had reservations for a week at Los Tules in a studio. We arrived and went to the main reception desk assuming that is where all guest would be checked in. The lobby was very nice and we felt welcomed by the staff. After... More 

Was this review helpful? Yes 12
j cesar c, Gerente at Los Tules Resort, responded to this review

Dear costumers, we have read all your comentary and it has concerned us. There for it is true that there are four companys in Los Tules, all of them work differently, We hope that you give another opportunity to one of the four companys of Los Tules. Please feel confident to contact me personally. More 

Järfälla
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

I stayed at Los Tules with friends in November 2014 and enjoyed it very much! Our apartment was huge, clean and well kept with two large terraces overlooking the bay. Beds were comfortable. The resort is right on the beach and also has a number of beautiful pool areas and a good restaurant. The staff was very friendly. Across the... More 

Was this review helpful? Yes 5
j cesar c, Gerente at Los Tules Resort, responded to this review

Dear Guest, we appreciate your comments it is very breathtaking to all our staff we are glad you had a great time with us. We hope to see you again. Best regards. More 

Franklin, Tennessee
Top Contributor
510 reviews 510 reviews
67 hotel reviews
163 helpful votes 163 helpful votes
2 of 5 stars Reviewed November 23, 2014

We stayed at Los Tules on a RCI exchange. Never again!!! It is worn out, dirty, roaches, bugs, smells, noisy, out dated fixtures in bath rooms, stains in sinks and tubs, very unfriendly staff. There are much nicer cleaner places in Puerto Vallarta that you will enjoy!

Was this review helpful? Yes 6
j cesar c, Gerente at Los Tules Resort, responded to this review

Thank you for your comments, we want to give the confiance the details you have mentioned have been fixed because our standart follow in higienic and paresite control. We have also given our employes training and guest service. we beg you give us another oportunity in a future, please contact me personaly. More 

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