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Sheraton Buganvilias Resort & Convention Center

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Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
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Sheraton Buganvilias Resort & Convention Center
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2,164 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

My family and I enjoyed our stay here. The staff was great to us, very attentive and helpful. Even though the weather was not in our favor when we first arrived, the activities the hotel provided and had made our stay worthwhile. Our first stop and where we spent our a few of our evenings was in the Lobby Bar.... More 

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San Clemente, California
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just stayed here for 5 days - Id say for what it is, it is great. Dont go to this place expecting it to be 100% amazing. There were some downsides but the positive far outweighed the bad. Here is a breakdown of my experience: Pros - a great value. For the location it is an excellent value, especially if... More 

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Rochester, Michigan
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the Vacation Club building thru RCI, not the Hotel....with a kitchen, large eating space, and a lounging area with two couches. We even had a large balcony, which many rooms do not. The staff was VERY friendly and helpful. We had several conversations with Jose Manuel at the front lobby door. He gave us suggestions for dinner,... More 

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Columbia, MO
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We love our visits to the Sheraton Buganvilias. It has been almost two months since we returned from our 4-week visit to the hotel (April-May). We have recently booked a return trip for this December. We feel like we are part of the Sheraton family--all of the staff is wonderful! It is so nice to see a lot of the... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Me and my husband went to this hotel on the 27th of June 2015 for a wedding on the same day. The rooms were terribly hot, we asked other people from the wedding if they had any issues with the air and the answer was the same, we all called in to report it, and the staff only went to... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my husband and 2 other couples. There is a very Nice pool and the beach area overlooks the ocean. If you want to go in the water you have to walk a little further down but maybe this is because we stayed in the timeshares not the hotel part. This hotel is in an excellent location... More 

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4 of 5 stars Reviewed 3 days ago NEW via mobile

Great resort for families! It's walking distance from "El Malecon"! Staff is very friendly and acknowledge you when they see you with a hello. Our room is not all that great. We are club members, and got the low cost hotel room. It's tolerable and has AC. But it's an okay room. That's the only gripe I have about the... More 

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Seattle, Washington
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Also walking 15-20 minutes to the Puerto Vallarta Boardwalk. Clean wonderful location. Good food nice pool and other ammenties. They do sell timeshare here like many places here. Upper middle of the road hotel Quiet.

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Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We liked it because it is the closed to downtown on the hotel zone. Easy walk to town and the malecone and shopping as well as restaurants. We enjoyed the pools as well as the beach. Try for a ocean view.

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Rancho Santa Fe, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We visited for 5 days and really enjoyed the restaurants, food and staff were great. Rooms were clean and grounds maintained in good condition. Sand was trucked in to the beach and it was a little tiresome having bulldozers moving it around every day. I booked the club level because it promised no children on the 3 top floors and... More 

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Luis Fernando G, Social Media Champion at Sheraton Buganvilias Resort & Convention Center, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

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