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Sheraton Buganvilias Resort & Convention Center

4.0 of 5 Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
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$120 (USD)
#25 of 121 Hotels in Puerto Vallarta
1,675 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Sheraton Buganvilias Resort & Convention Center
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Sheraton Buganvilias Resort & Convention Center
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1,675 reviews from our community

Traveler rating
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    494
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zeballos, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Awesome and friendly. Rooms are beautiful and clean, spacious and up to date Great WiFi and quiet with a great washroom facility We will be back. This facility is updated on the beach and is in a perfect location

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just got back from PV and have to say that the Sheraton was just average. The only reason that I stayed here was the great package deal that we got from Travelocity and the hotel location. It is 5 minutes walking to the Malecon (boardwalk) where all the restaurants, bars and shops are. It has an OXXO store (equivalent to... More

Was this review helpful? Yes 1
Vancouver, Canada
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

We stayed here earlier this year and brought our 12 year old and 7 year old. The hotel was quaint in that we have an ocean view and we got to see fireworks every night from our window. The fireworks we were told were coming from the old part of town where they showcase pirate cruises and the finale at... More

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Denver, Colorado
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriends and I stayed in one of the timeshares here, and I wasn't impressed. Yes, they try to sell you more timeshares, but that wasn't the disappointing part. The room's decor was pretty pitiful, the timeshare side of the pool was empty and quiet, and the staff were rude. We had a misunderstanding due to communication about the all-inclusive... More

Was this review helpful? Yes 2
Vancouver, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family loves the Sheraton. Good service and amenities. The hotel is located on hotel row and central to all conveniences. We have stayed here twice and both times had a very relaxing time. We stay in the main building and love the views from the higher floors. Wish the rooms had a balcony but thats life. We have stayed... More

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Spring Grove, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff makes all the difference at the Sheraton Buganvilias. Our ocean front club level room was very well maintained and quite comfortable. The staff in the Club Level lounge, Arnulfo Torres and Martin Hernandez, were exceedingly professional and attentive. We enjoyed every visit to the lounge and especially our conversations with Arnulfo and Martin. We did not request special... More

Was this review helpful? Yes 1
Leicester, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This was a massive disappointment. All the staff were interested in doing was selling club membership and time shares. Every time we asked for something or a question, they asked to attend a 90 minute presentation on how to become members. The beach is just rocks, so need to stay in the swimming pool. The design of the hotel and... More

Was this review helpful? Yes 2
London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We can't believe there are any negative reviews - however , its nice to see that most of the reviews are positive , We have been coming back to the Sheraton for years and our experience has always been positive . All of the staff are friendly and helpful , the food is very good especially the breakfasts ( the... More

Was this review helpful? Yes 1
Brantford
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Following an issue with another hotel, we had the option to stay at the Sheraton. Fantastic experience! Lulu (Concierge Mgr.) did everything to make our stay exceptional. The hotel is spotless, the food at the restaurants was excellent. Not a single upset stomach the entire trip (which can sometimes happen in Mexico). They obviously are meticulous with their food preparation.... More

Was this review helpful? Yes 1
Luis Fernando G, Social Media Champion at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Brenda: It’s real nice to hear that you had a great time during your stay at Sheraton Buganvilias, we always are looking for making a memorable time to all our guests. Regarding your dinner comment, we want to tell you that we have great quality standards for all the food and beverages preparations. It’s real gratifying to hear that... More

Anaheim, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location and very friendly staff. It is an easy walk or taxi ride to the Malecon. Wonderful views of the ocean and glorious sunsets. The suite is roomy and modern. A pleasant and restful week.

Was this review helpful? Yes
Luis Fernando G, Social Media Champion at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Larry: We want to thank your time for doing this great review. We are really glad to hear that you had a fantastic time during your stay in Sheraton Buganvilias. Regarding your comment, yes you can go through a little walk and get faster to the downtown and shopping malls. Because the location of our property, you can always... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(16)
  • Old town(5)
  • Very nice(3)

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 475
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton

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