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Sheraton Buganvilias Resort & Convention Center

4.0 of 5 Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
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Certificate of Excellence 2014
Sheraton Buganvilias Resort & Convention Center
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Sheraton Buganvilias Resort & Convention Center
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1,769 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Everett, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Lying by staff, avoidance, don't expect to talk to anyone that knows anything except how to tell you that this service costs extra and charge your credit card here The hotel service, unhelpful, say we were upgraded to partial ocean view, no ocean view in sight The personal items shampoo, etc are of bad quality No convenient power outlets Hotel... More 

Was this review helpful? Yes 3
Abbotsford
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We've been to this hotel every year for the past 5 years. The location is great - close to Malecon and the ocean view is very good. It's an older hotel but rooms are very clean, most of the staff members try very hard to please you. I mentioned to the concierge, Lulu, that we are here for our 30th... More 

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Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Have stayed here before and was happy to return. As a Starwood Platinum this hotel treats me very well. I was disappointed that I couldn't get my usual 23rd floor Club room with a patio but I look forward to the new renovations when I return next year. I was in room 1806 and away from the renovation work. I... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The overall Hotel= 8 The location= 10 plus The grounds=10 The restaurants= 7 I'm too shopisticated but they are ok The maid service= 10 The Bars= 6 The Bell boy= 10 The concierge= 5 The pools= 8 no lights, otherwise a 10 plus, warm, clean and 2 mega pools. The hotel honesty when leaving stuff by the pool= 2 The... More 

Was this review helpful? Yes 1
Snohomish, Washington, United States
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We own a timeshare and have been going to this same resort for 14 years. This trip was the first time management has double charged us for a room and REFUSED to adjust the charge. We added an additional 3 days to this trip making it 17 days. We checked into the hotel side fully expecting to pay for a... More 

Was this review helpful? Yes 2
Gig Harbor, Washington
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The setting is lovely & you can walk, taxi or bus to town. We found it hard to get the promised features of club level. We tried for a couple - How to reserve beach 'bed'? Couldn't find out. No answer when hoping for 'coffee wake up'. We did enjoy the eve snacks & light, but plenty, breakfast. Many employees... More 

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Calgary Canada
Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

As a start, there are 2 Sheraton Boganvilla properties. The 'club' or time share portion, and the hotel section. This explains why there are so many varied replies from 'awesome' to 'horrible' on here. The 2 areas are beside each other, but a world apart. We had the bad fortune to be in the 'hotel' section. The best thing about... More 

Was this review helpful? Yes 7
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Four of us (ages ranging from 29-43) went for the week of Dec 1-8. We were so well taken care of all week! The food was great, the staff was all so friendly and there was a great Mexicana festival going on all week. We had fireworks almost every night. The 2 pools were huge with pool bars to swim... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Among all the hotels close to "MALECON", Sheraton is the best in the area. I've been always stayed at this hotel every time I go there. The main attraction in Puerto Vallarta is "EL MALECON", and this hotel is relative close to it.

Was this review helpful? Yes 1
Flagstaff, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

The hotel design is a bit dated but the rooms are nice - we paid for an ocean view and were not disappointed. The room AC is very quiet at the lowest fan setting. The hotel grounds are well maintained and constitute a lush tropical botanical garden. All the restaurants are great. A good selection of well tasting food. We... More 

Was this review helpful? Yes 1
Luis Fernando G, Social Media Champion at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Steen: We want to thank you about your comments; it’s great to hear that you had a great time with us during your stay. Regarding your comment, we are waiting some machinery to start our beach maintenance in order to make a sandy beach for you. We really want to see you again in your next trip to Mexico,... More 

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What travelers say

  • Time share(16)
  • Old town(5)
  • Very nice(3)

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 475
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#10 Top resorts Hotel in Puerto Vallarta
#11 Spa Hotel in Puerto Vallarta
#13 Luxury Hotel in Puerto Vallarta
#14 Family Hotel in Puerto Vallarta
#14 On the Beach Hotel in Puerto Vallarta
#29 Romantic Hotel in Puerto Vallarta

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