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Sheraton Buganvilias Resort & Convention Center

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Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
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1 room 1 adult
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Sheraton Buganvilias Resort & Convention Center
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2,448 Reviews from our TripAdvisor Community

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Chilliwack, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband & I are from Chilliwack BC, Canada. We have stayed twice now at the Sheraton Buganvilias resort. Both times, the experience has been incredibly positive. First of all I want to mention that if you are a clean freak like I am, this resort is the place for you. The public washrooms around the pool areas are immaculate.... More 

Helpful?
5 Thank Lisa K
New Westminster, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Resort is cleaned and well maintained food was good 5 star bar with bottled beer international drinks, hard working staff and special acknowledgement should be given to Hugo the bartender in the lounge, he continued to go out of his way to make us comfortable and Leo from the vacation time share was very in formative and explained everything about... More 

Helpful?
1 Thank mike m
Northern California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

If you like a party hotel with outdoor weddings (which every room faces) with bands running until 3 a.m., other parties until 1 a.m., a dump truck and back hoe building a surt break (which your room also faces as does the entire pool area), engendering loud scraping dumping clatter 8:30 a.m.-6:30 p.m. 6 days a week, young drunks screaming... More 

Helpful?
1 Thank OntheRoadNorCal
Saskatoon, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were at this resort for one week on vacation. It was very clean and there was plenty of lounging beds on beach and around pool. In the restaurant they hide the bacon under the counter so you have to ask for it. The food was always cold. And they only have one cooking station for breakfast. We ordered onion... More 

Helpful?
1 Thank bmschil
Rainier, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When you go to the beautiful open air lounge at the Sheraton resort you should always request Myly Gutierrez or Isis Hernandez to be your waitresses/bartenders. We would search them out because they were such fun, so attentive and very professional. They made us feel like we were at home in their lounge, great gals. Thanks so much Royer (Roger)

Helpful?
1 Thank r m
British Columbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed here again over the New Year. Had a complimentary upgrade to the Club Level and with that comes access to the Club Lounge. The Club Lounge staff provided such an excellent level of service that is unparalleled in any other Sheraton I have stayed. The breakfast catered from the vegetarian to the calorie lover and was fresh everyday. The... More 

Helpful?
Thank Shunka27
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff are top notch and make the extra effort to make vacation memorable. Especial kudos to Hugo at the concierge desk and Eduardo in the buffet restaurant. After losing wallet in Saluyita day trip (dropped it on bus most likely), Hugo helped out contacting card providers to report lost card. Called Tuesday night, AMEX got out replacement card by Thursday... More 

Helpful?
2 Thank Edwin W
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here 3 times and have always had a very good experience. Overall the service is great and friendly. The rooms are nice and everything is kept clean. I want to thank Erika Galvan and Isis Hernandez in the lounge, Manuel who served by the pool and my maid Brenda who really did an outstanding job.

Helpful?
1 Thank David M
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

A nice hotel in a great location. Wonderfully large pools that you can actually swim in. Also located right near downtown so if you want to check out town, shop, or eat at restaurants other than onea on the resort super easy. My family didn't buy the all inclusive. The restaurants in town are delish and cheap. Also if we... More 

Review collected in partnership with Amoma.com

Helpful?
1 Thank Amber M
Eduardo M, Social Media at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Amber : It is a pleasure to know that during your stay with us , you and your family enjoy the excellent location we have, only 15 minutes from the downtown, perfect to explore puerto vallarta. Please receive our appreciation for sharing your feelings with us, and look forward to your next visit to the Sheraton Buganvilias Resort.. Sincerely More 

Canberra, AU
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for three nights in October 2015. We had booked the hotel using our SPG points and had a reservation for the 'Club' level. We nearly didn't get here at all, as it looked like Hurricane Patricia was going to devastate PV as we were due to fly in from Mexico City. We got a... More 

Helpful?
Thank djk_au
Eduardo M, Social Media at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Guest : We have read your comments with great attention and we are pleased that your experience at our resort was excellent ,and also it is very satisfied to know that our location help you to enjoy Puerto Vallarta áreas. Your feedback is highly welcome as it benefits our impulse to increment and maintain our ambition to achieve top... More 

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