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Barcelo Puerto Vallarta

4.0 of 5 Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
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Barcelo Puerto Vallarta
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Barcelo Puerto Vallarta
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2,720 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (512)
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Houston, United States
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

The resort itself was very nice with awesome views. The grand master suite was fantastic, spacious, with nice upgrades. We had a great view of the ocean from our room. On the other hand, the staff can appear friendly and welcoming in the beginning, but if there was an issue, it would either take some time to get resolved, or... More

Was this review helpful? Yes 1
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

A group of 11 of us, family, spent 1 week at the Barcelo and overall everyone had a great time. The resort, overall is very nice. The Pool areas are great, and the greenery is very well kept and very nice. Friendly and helpful staff throughout, with the exception of one gal at the Concierge. The beach is not much... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Love the hotel. Have been there several times. Gorgeous, clean, spacious rooms. Ocean water is crystal clear! Antonio, the bartender from the swim up bar provides excellent service and is always polite and happy!! Excellent drinks!

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed Nov 8 - 18. The staff are fantastic, and we want to mention the best that we met. What a welcome from Humberto, the bell man. He even told us when our adult kids arrived 2 days later. In the buffet, there was: Luis always welcoming, but his wife Patti is at home expecting. Geovani, a mexican with... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Overall the hotel was amazing, just the way everything was set up the atmosphere and how their employees were so respectful. We met an employee named tony that worked in the bar area and man was he friendly. He made us seem like we were very important helping us with every need. Workers like that makes me want to come... More

Was this review helpful? Yes 2
Holmen, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was my very first trip to Mexico for myself and my new wife! To put everything in a couple sentences is impossible... This is the best place for a HONEYMOON! I don't know if anything can beat it! The staff is always helpful and kind, the locals made our visit one of kind, and the attractions have created memories... More

Was this review helpful? Yes 1
Omak, Washington
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This place could be great!! Pristine location and beautiful, clean buildings with large rooms. The staff works very hard to please. That's where the good part ends. We upgraded to Premium Club but only got into one specialty restaurant (even with "preferred access"). The Premium Lounge was small and poorly restocked. The buffet was large and the food alright, but... More

Was this review helpful? Yes 2
Saint Cloud, Minnesota, United States
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to PVR over 20 times, and I usually spend 4-5 weeks a year in PVR (3 separate trips). I have stayed at many many resorts and all of them have good and bad things. This resort has amazing rooms, food and service. The only downfall is the resort is a bit out of town, if you plan... More

Was this review helpful? Yes 3
Tacoma, Washington
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at this property and had a great time. The first thing to know is that this hotel is about 25 minutes south or PV and about 45 minutes form the airport. That being said this Barcelo property is located in a small harbor type setting. There is a small beach village right next to... More

Was this review helpful? Yes 4
Tacoma, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I cant even believe we wasted our money on this place. ONLY reason we picked this hotel is because we were going to a wedding and the wedding party stayed here. The service is horrible..every women that works is RUDE. The drinks are horrible and the beer is flat. The food..dont even get me start on the food. DO NOT... More

Was this review helpful? Yes 4
PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review

Dear Andee, We appreciate the valuable time you are taking to share with us your comments. I take this opportunity to send you a sincere apology to not have met your expectations during your stay. We know that taste is broken into genres, it is a shame we could not accommodate your tastes to enjoy a memorable holiday. Our food... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(42)
  • Los Arcos(40)
  • Snack bar(38)
  • Pool area(21)
  • Specialty restaurant(20)
  • Great time(20)
  • Room service(20)
  • Hot tub(15)
  • Well worth(15)
  • Lounge chair(14)

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
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Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Barcelo De Mismaloya
Puerto Vallarta La Jolla De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya

2,296 photos of this hotel

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All traveler photos (1914)
Pool/beach area (378)
Hotel & grounds (355)
Dining (108)
View from room (190)
Bathroom (32)
Room/suite (256)
Family/play areas (15)
Business center/function rooms (3)
Videos (1)
Other (576)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (322)
Amenities (43)
Beach (3)
Children's Pool (1)
Family Suite Ocean View (69)
Grand Master Suite Ocean Front View Club Premium (59)
Junior Suite Deluxe (41)
Pool (30)
Restaurants and Bars (39)
The Hotel (37)

Management photos: Courtesy of the property manager

All management photos (61)
Hotel & grounds (12)
Room/suite (15)
Dining (5)
Pool/beach area (7)
Family/play areas (2)
Other (20)
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