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All 119 Puerto Vallarta hotels

Westin Resort & Spa Puerto Vallarta

4.0 of 5 Resort   |   Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
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Westin Resort & Spa Puerto Vallarta
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75%
Ranked #31 of 119 hotels in Puerto Vallarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
June E Newark, Delaware
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1,021 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Newark, Delaware
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had the pleasure of staying at the Westin resort for our company meeting. The cost was reasonable and the location says it all. The hotel staff were so friendly and went out of their way to make sure our stay was perfect. My room was not perfect, with some minor cleaning issues. The hotel staff graciously moved me to... More

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Despite complications at check-in and with the bill at check-out, we had a wonderful stay. The staff is amazingly gracious. They remembered us by name throughout our stay and never stopped smiling. Our original room (728) was very comfortable, but the hotel next door had a screaming pool DJ that made afternoon naps impossible. Not The Westin's fault, but we... More

Was this review helpful? Yes 1
San Luis Obispo, California
Top Contributor
80 reviews 80 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everything here is solid! I would say the jewel of this property is the amazing people that work there - everyone is helpful, friendly and kind. The property itself is beautiful with an abundance of mature palm trees, beautiful lawns and plantings and all well maintained. I honestly thought the hotel needs a bit of a facelift including the pool.... More

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Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, good food. The room was great! But the best part was al the people there! Everyone was so gracious! The gym was good, in a spatious area and with air conditioning. Equipment well maintained although not state of the art. Spa is being remodeled and I look forward to visit it. Rosario gave me a great, relaxing and... More

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Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Ana Luisa, Thank you very much for your loyalty, we are pleased to know that you enjoyed our facilities and our service. We value you recommend us with your comments, sharing his experience will help our future customers. We would love the opportunity to serve you again in this home in Puerto Vallarta, and so have the opportunity to... More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Here for a work trip and had a very positive stay. The hotel staff and guest services were excellent -- really a model for what I would expect at a Starwood resort property and much better than what I've experienced in the U.S. at similar conference hotels/ resorts. The staff in the restaurant remembered my name every day, in particular... More

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Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest Thank you very much for sharing your experience at The Westin Resort & Spa, Puerto Vallarta, we appreciate your loyalty. We also thank your feedback, because constructive support from our guests is extremely important to us when trying to improve our quality and take measures in those areas which so require. We will be happy to receive you... More

San Jose, CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I really, really wanted to like this place but alas it was not meant to be. This hotel is like a pig with lipstick on. Don't get me wrong; pigs are not totally without virtue - it is where bacon comes from, but at the same time pigs are still pigs. This hotel has redeeming value in certain areas but... More

Was this review helpful? Yes 1
Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest, I appreciate your feedback about your experience in our hotel, please accept our sincere apologies. We really feel bad, that we have not met your expectations. Because our main goal is to make our guests have a refreshing stay. We will definitely make an action plan with our department housekeeping, in order to avoid this type of situation... More

Seattle WA
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was our first time in Puerto Vallarta, and I'm glad we chose Westin. This property is not new, but it is very well maintained. The hotel is very clean; the entrance and the lobby are so inviting; the pool was sparkling (contrary to other reviews). Our room was clean and pretty, with 2 kings, and a balcony, overlooking the... More

Was this review helpful? Yes 1
Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest, I would like to thank and appreciate all your comments about your satisfactory stay with us; It is great to know that you have plans to return to this amazing paradise, but especially, that we will have the opportunity to welcome you again at our beautiful hotel. We'll let Hugo knows the congratulations, to continue giving the best... More

BC, Canada
Top Contributor
55 reviews 55 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this resort a few times, and I must say it offers great value if you can get a room sale. This isn't 5 star, but very comfortable for the price, the food is good, not stellar, but better than a lot of hotels. The service is top notch, always aiming to please. You won't go wrong if... More

Was this review helpful? Yes 3
Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest, We are pleased to receive your feedback and more than happy to know that facilities of the hotel were to your liking. We hope to host you soon to this beautiful paradise in Puerto Vallarta Cordially, Eduardo Ballesteros General Manager. More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a few nights before heading to Majahuitas resort (which I can NOT recommend more highly). This hotel is great; the rooms are beautiful, modern and spacious and the views are lovely. The restaurant is overpriced and underwhelming in my opinion, but I am vegetarian and gluten free and overall pretty picky when it comes to food.... More

Was this review helpful? Yes 1
Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Kelly, First of all, we want to thank you for visiting us a few days. We are pleased to know that you enjoyed our facilities and that you liked the pools. Moreover, we thank you for your feedback, we will be considering them for an action plan. Hopefully we can have you back with us to enjoy a cooler... More

san luis obispo
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We booked for 5 days in June (off season) and the place was nearly empty. We booked here because we like Starwood properties and we are Starwood members. The upgrade to inclusive and having a suite with Royal Club access was well worth it as it included free internet and an additional area with dining options and drinks available close... More

Was this review helpful? Yes 3
Eduardo B, Gerente at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Bsmithslo, First of all, we thank you for your loyalty to Starwood. We are very happy to read your good reviews, and we know that your stay was nice. Our rooms with access to the Royal Club are sensational, and we are glad to know that you could enjoy one. Our staff will always give the best of themselves,... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(25)
  • Pool area(21)
  • Cab ride(10)
  • Great view(9)
  • Royal Beach club(6)
  • Hotel staff(4)
  • Main restaurant(4)
  • Rooms are clean(3)
  • Palm trees(3)

Additional Information about Westin Resort & Spa Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Resort & Spa Puerto Vallarta 4*
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta

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Beach (17)
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Grand Deluxe Room (38)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Puerto Vallarta #13 Top resorts Hotel in Puerto Vallarta #13 Luxury Hotel in Puerto Vallarta #14 Spa Hotel in Puerto Vallarta #16 On the Beach Hotel in Puerto Vallarta #20 Family Hotel in Puerto Vallarta #27 Romantic Hotel in Puerto Vallarta
Hotel Class
Number of rooms
280

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